Mr JideSM,
Good day sir, I registered my sim on Friday and was given bonus of 7k, just this morning, the bonus has been wiped out.

Pls help me out. My number is 08039233983.
Thanks

JideSM:
So sorry about this indigene. What internet issue are you currently experiencing on the network?

Data connection not establishing, after all protocols are enabled.
E.g Data connection MTN
3G enabled=Nil.

pls jide kindly deactivate my line from and football fact services or mtn play service ,which I mistakenly subscribed for my no is 08168576106..
thanks. .as I await in anticipation. ...

I called customer care yesterday afternoon to help me subscribe from thr side cos I was unable to sub on my phone due to service wahala which my credit was deducted. I got a message around 12pm today that I do not have an active bb sub. I called customer care and the guy told me I don't have an actice bb sub

Mtn o

Pics below


Cc mr jidesm , tayoccu

I have up to 2g on my sim for mtn better me,its vanished this morning... pls what's happening

ggrin:
I called customer care yesterday afternoon to help me subscribe from thr side cos I was unable to sub on my phone due to service wahala which my credit was deducted. I got a message around 12pm today that I do not have an active bb sub. I called customer care and the guy told me I don't have an actice bb sub

Mtn o

Pics below


Cc mr jidesm , tayoccu

The issue is receiving attention, some other customers were also affected, kindly exercise patience.

JideSM:


The issue is receiving attention, some other customers were also affected, kindly exercise patience.

alright sir

striker9:
I have up to 2g on my sim for mtn better me,its vanished this morning... pls what's happening

So sorry about this, striker9.
Please PM your phone number for checks.

rezzy:
Mr JideSM,
Good day sir, I registered my sim on Friday and was given bonus of 7k, just this morning, the bonus has been wiped out.

Pls help me out. My number is 08039233983.
Thanks

So sorry to hear this. I have also confirmed same on your line.
Please be informed that the SIM registration bonuses have a January 31st expiry date as communicated in the messages sent when the bonus was given.
Be rest assured that other bonus offerings are available to you, such as thee BetaTalk 200% bonus on every recharge.
I apologize for the inconvenience caused.

indigene:

Data connection not establishing, after all protocols are enabled.
E.g Data connection MTN
3G enabled=Nil.

So sorry about that.
Please PM your phone number stating your type of phone/data device for assistance.

uchetex247:
pls jide kindly deactivate my line from and football fact services or mtn play service ,which I mistakenly subscribed for my no is 08168576106..
thanks. .as I await in anticipation. ...

Hi uchetex247, so sorry about this. I have just confirmed that the MTN Play services are no longer active on your line.

JideSM:


So sorry to hear this. I have also confirmed same on your line.
Please be informed that the SIM registration bonuses have a January 31st expiry date as communicated in the messages sent when the bonus was given.
Be rest assured that other bonus offerings are available to you, such as thee BetaTalk 200% bonus on every recharge.
I apologize for the inconvenience caused.

But I registered 2 other Sims too and the bonuses are still there. I gave them out to my sisters and they are still enjoying the bonus. Maybe I'm just not lucky.

Is the registration still going on at the centres? I have 2 more sims to register.
Thank you sir

rezzy:


But I registered 2 other Sims too and the bonuses are still there. I gave them out to my sisters and they are still enjoying the bonus. Maybe I'm just not lucky.

Is the registration still going on at the centres? I have 2 more sims to register.
Thank you sir

Yes, SIM registration is still on.

Gud afternoon sir, can u help us cancel all subscriptions made on 08034752479. They ve bn draining d owner's money

Thanks

kolawoleahmed:
Gud afternoon sir, can u help us cancel all subscriptions made on 08034752479. They ve bn draining d owner's money

Thanks

Hi there, your request has been successfully completed.

JideSM:


The issue is receiving attention, some other customers were also affected, kindly exercise patience.

bro, I'm still waiting

PLEASE SIR TELL ME HOW TO UN-SUSCRIBE FROM MTN musicplus plan oooo, customer care agent keep telling me to send NO to 5900 but it doesn't work jhare, last time you were the one who helped me cancel it but this time I need the valid procedure to cancel it myself when i don't have airtime sufficient for it plsssss oooooo

JideSM:


Hi there, your request has been successfully completed.

Hello JideSM,

Last month, I subscribed for the BBC monthly plan and wasn't given the regular 7days bonus, which you requested that I send you a PM to assist me, I sent the PM but got no reply from you.

Just yesterday/today, I was automatically re-subscribed to the plan by MTN and was expecting to be given extra three weeks but was given a week extra which is unlike the normal tradition.

Kindly look into this and assist me.

NB: my number is: 07030187784.

Thanks.

Please mr jide kindly help out


mtn has been deducting #20 from my two sims daily it really paining me i cant just cry.

I am about destroying those sims,hoping to try other network.

Deducting my hard earned money without me compromising for the service,it is really jaw dropping.

MY REQUEST IS THAT PLEASE FOR GOD SAKE,KINDLY DEACTIVATE ALL MY SUBSCRIPTIONS

My numbers are 08109820988 and 08108193658


anticipating for your swift response.

uyogabie:
I just subscribed to mtn better me plan yesterday with 2k for 2gig..This morning I'm seeing zero as my balance.I'm an online student an I have a skype chat with one of my lecturer this evening.I'm so frustratedI've called customer care they said its a technical problem.May be it will take forever to rectify it.

Mtn has retored my data.

Please JideSM, help me check these lines; 08104485889 and 08138325873.I bought them together as 2 in 1 in a pack and registered them in an mtn registration centre.I use one in my modem unfortunately,it has been blocked.Heko look into it.thanks.

gudday, pls i want all callers tune on my sim to be deactivate my no. is 07030320807 thnk u.

What is all this rubbish by mtn. Charging me for what?

JideSM:
Your issue has been resolved

Thanks bro.

JIDESM Good morning. It seemed I mistakenly subscribed to a service. Please deactivate it
07066272462

DavidGodwin:
JIDESM Good morning. It seemed I mistakenly subscribed to a service. Please deactivate it
07066272462

Hi DavidGodwin, may i know the name of the service for assistance?

honsule:
What is all this rubbish by mtn. Charging me for what?

So sorry about this. Please provide your phone number for checks.

ggrin:
bro, I'm still waiting

So sorry for the delay. It is a general issue and our technical unit is working on it. Kindly bear with us.

ryfoz:
PLEASE SIR TELL ME HOW TO UN-SUSCRIBE FROM MTN musicplus plan oooo, customer care agent keep telling me to send NO to 5900 but it doesn't work jhare, last time you were the one who helped me cancel it but this time I need the valid procedure to cancel it myself when i don't have airtime sufficient for it plsssss oooooo

Yello ryfoz, sorry for the inconvenience. Please provide your phone number for prompt assistance.

uyogabie:
Please JideSM, help me check these lines; 08104485889 and 08138325873.I bought them together as 2 in 1 in a pack and registered them in an mtn registration centre.I use one in my modem unfortunately,it has been blocked.Heko look into it.thanks.

JideSM help look into this.Thanks

JideSM:
So sorry for the delay. It is a general issue and our technical unit is working on it. Kindly bear with us.

ah bro, since mon 08064957452

demo4show:
Please mr jide kindly help out


mtn has been deducting #20 from my two sims daily it really paining me i cant just cry.

I am about destroying those sims,hoping to try other network.

Deducting my hard earned money without me compromising for the service,it is really jaw dropping.

MY REQUEST IS THAT PLEASE FOR GOD SAKE,KINDLY DEACTIVATE ALL MY SUBSCRIPTIONS

My numbers are 08109820988 and 08108193658


anticipating for your swift response.

Sorry for the inconvenience. Checks show that you were charged for the MTN Music plus service. However, the service has been deactivated on both lines as requested.