mavinc4u:
Nice comments so far but some things are missing from the comments and i would point them out.

i remember vividly when people were rejoicing at opening a paypal account that i pointed out some things but some people almost crucified me for doing so. i would have given you a link to read more if not for nairaland earthquake. Back to your concern

Op, why is your ebay account suspended? Read the mail that was sent to you as their reason for your account suspension to find out what happened, you are the only person that has answer to your account suspension. you are pointing finger to the wrong direction, turn your finger direction towards yourself and ask yourself questions.

- do you have a suspended account in the past?

- do you have an address or name of a suspended account on your profile?

- you sent your details to paypal and they rejected it, did you give them the right information with explanation?

op said he cannot communicate with the seller nor retrieve the item number to the seller's item; i thought ebay account goes with an email address and every transaction and messages on ebay also goes to your email address so he can still get the item number from his email and he can also get the seller's contact from paypal to communicate with the seller in a friendly way that is if you are still interested in the item and if you are not then just call ebay to restore your account to avoid limiting your paypal account.

Hints: if you call ebay again, tell those first customer support to transfer you to account suspension unit because you are no longer happy with ebay services. the right people to speak with is the suspension unit if not they would keep tossing you until you get tired.

jjwaterfalls: Ever since my ExperiEncE with DSTV online payment who debited me10times more dan dey shud And wEn I complAined I was told d accT had been activated and refund wAs not possiblE, I vowed nevA to do Any online TransaCtion. Evn if it meAns going there to puRchAse it, I wudnt mind.

jjwaterfalls: Ever since my ExperiEncE with DSTV online payment who debited me10times more dan dey shud And wEn I complAined I was told d accT had been activated and refund wAs not possiblE, I vowed nevA to do Any online TransaCtion. Evn if it meAns going there to puRchAse it, I wudnt mind.

jjwaterfalls: Ever since my ExperiEncE with DSTV online payment who debited me10times more dan dey shud And wEn I complAined I was told d accT had been activated and refund wAs not possiblE, I vowed nevA to do Any online TransaCtion. Evn if it meAns going there to puRchAse it, I wudnt mind.

Gboliwe: I don't even have "childish" comment. I just want to follow the thread and learn a thing or two.

drakeskull:

I have never opened an account in the past talk less of being suspended. I have been verified by PayPal after uploading the documents they requested. I even got a mail that my limit has been lifted. Anyway, thanks for the tips. Would try see how to contact the seller, am just holding on cos I don't want to take any action that would escalate issues. The only thing am skeptical about in the relisted item is that ever since he relisted it, he has only gotten just 1bid at current bud of $125. Will update this thread later today

CityNG:

Look at the attached screenshot again, this time I squared the area which identifies me as a seller since long before you even heard about eBay.

I take the time to sell good items, good pictures, detailed description, follow all eBay policies with proper shipping with signature verification, reserve the right to end listings, etc etc

If you list and sell just any how then you'll get into situations that you describe.

You guys with all your yang, you can ask for guidance on who to maintain 100% feedback like me and who I get paid quickly by eBay but you won't instead you prance around spouting off nonsensical data which means nothing.

How can you seriously accuse me of not being a seller when you don't even know me at all and despite the fact that I even provided you with my eBay id when you can simply log onto eBay and research to see if I am a seller or not?

drakeskull: Although, being aware of the kinds of ill-treatment most foreign countries subjects Nigerians to, I still went ahead to use services domiciled in those countries since it's legit and have no intention of fraud or whatsoever. I hope i get out of my present predicament.
Last month, I got an info on nairaland that paypal is now accepting Nigerians, extremely elated, I quickly opened an account even though I went through hassles setting it up due to various verification requirements. After successfully opening paypal, I went ahead to open an ebay account, setting up was quite easy, I linked my Gtb card and got confirmation my account has been activated.

Just about five days ago, I tried purchasing a item on a site even though my account couldn't cover up for the purchase, I just tried it to see if truly American sites would accept paypal payments from Nigeria. I got an error which is usual, I later got mails from paypal requesting me to verify my account again by sending my photo id, debit card and bank statement all scanned to them which I did and later got a mail the following day that my account is now fully operative.

Now to the major issue, I saw a phone on ebay at $275.00, though its a bid but i chose the 'buy it now' option, when i got to the checkout page, i got series of errors telling me i have limits to the number of items i can purchase or number of bids i could take part in. The funny thing isd i have never bidded before nor purchased on ebay. The only times i used ebay was year 2012 and 2013 when i purchased some items and it was though a forwarding company (myus.com). They carried out all the transactions and deducted the total from mt gtb card. Back to the issue, i google the cause of the ebay issue and found a solution which is for me to link my preferred payment method to my paypal which i had carried out earlier. I now had to link my gtb card again and the payment went through with confirmation mail.

About an hour later after successful payment which i got a mail to the effect as well as confirmation mail from paypal reflecting the deduction on my account, I received a shocking mail from ebay that my account has been suspended indefinitely due to some security reasons so as to protect buyers and sellers. I was furious, I didnt know what to do cos my account was now useless after debiting me, no way to track my purchase or contact the seller to request cancellation. I read online about the issue where ppl with same issue warned against opening another account or contacting the seller outside ebay cos ebay will find out if u open another account since it will be linked to current paypal account.

I held on and now decided to call their customer care line, I spoke for 19mins 38 secs, the agent apologised and requested me to send bank statement or utility bill or photo id reflecting the same address i used in opening my ebay account. Now, the problem is i used my office address to open the account and none of my utility bills or photo id reflects that. I later sent in the documents and extra ones like a letter informing them or my address issues via fax.

Early this morning, to my astonishment, I received a mail informing me that after reviewing my case, they realised their actions were correct and i will still remain suspended. I immediately called their line, spoke for 32 minutes, the agent apologized, verified my address and checked the transaction. She confirmed the seller even violated ebay policies. My pertinent question is how on earth should i be suspended for another persons acts? ebay even informed me after suspension that am no longer covered by their buyer protection meaning if the seller doesnt ship, its my biz (thats after receiving payment o). I was furious, asking her questions and showing my bitterness that how i wish i stuck to amazon.

She later assured me I will get my refund cos she has confirmed my account. She had to patch me thru to a rep in paypal and informed me to tell the rep i wanna file for claims. The paypal rep too confirmed my account and payment and adviced me to file for claims on paypal if the seller doesnt ship or ships the wrong item but i should wait till the date of estimated delivery time. She placed me on hold to check the estimated delivery time, after abt 4 minutes on hold, she informed me the seller didnt include it and thats another violation .

THE MOST SURPRISING THING IF NOT THE MOST SCARY IS THE FACT THAT THE SELLER HAS RELISTED THE SAME ITEM ON EBAY. THE SAME ITEM THAT WAS SHOWING "SOLD" AFTER I PURCHASED IT .

This i pointed out to the reps which was confirmed as abnormal. I would wait till 20th or 21st of this month, if i dont get my item, na to file claim straight up.

I guess its high time we boycott all these countries that labels us as fraud or stop using their humiliating services even though they are bigger fraud themselves.

I will keep my fingers crossed till that date and update this thread as events unfold. This is really a bitter experience, going though loss of my hard earned money.

*****Matured Comments Only, Please*******

jjwaterfalls: Ever since my ExperiEncE with DSTV online payment who debited me10times more dan dey shud And wEn I complAined I was told d accT had been activated and refund wAs not possiblE, I vowed nevA to do Any online TransaCtion. Evn if it meAns going there to puRchAse it, I wudnt mind.

mrrock: I know everything you're passing through but I don't have time to write a long response here. I'm sorry to tell you you may not receive your refund, if the seller can show them a prove your item was shipped (including fake prove).
The fact, the seller is still relisting items mean he have no case to answer. You can kiss that money goodbye.

NB: This incident have nothing to do with Nigeria. Back in the days I once accepted payment with paypal from a US customer and he/she did not receive the stuff but paypal sided me when the sender opened a case.

What happened to you is the ebay or and paypal ''bot'' has wrongfully triggered your transaction as fraud. Much like Nairaland ''bot'' banning you wronfully. This can happen to anybody no matter what country you come from.
You people should stop negating Nigeria out of ignorance. The most fruadulent countries online are; US, China, India.

mayorall: Na wa o. God bless the chinese, This cant happen on aliexpress as its more transparent. Your fund is intact, it cant be released to the seller without delivery.

0rion:

His money is not gone. Ebay has changed now. I only advice the op to talk to ebay and PayPal to get his money and he shouldn't continue with the transaction with the seller. I won't be surprised if the seller doesn't have the ops money

spikesC:

Why would you want to get a second hand qosmio at that price. It's almost the price of the new one naah
I would rather top up a little and get a new customized one (which am getting soon).

Pls choose and customize directly from toshiba: http://www.toshiba.com/us/computers/laptops/qosmio


Also, i see a lot of lies in his description.

mayorall: Na wa o. God bless the chinese, This cant happen on aliexpress as its more transparent. Your fund is intact, it cant be released to the seller without delivery.

cocoduck:
Don't mind the idiot. these are the people who believe that anything Nigerian is bad.
why don't they just commit suicide.

linearity:

Not true, am an ebay power seller, I gets my money the second the buyer pays....if for some reason I could not complete the transaction eg ran out of stock because the item was sold on Amazon or elsewhere and the listing was not taken down from ebay, I process a refund for the buyer.

0rion:

Hey keep quite you are not an active seller. Learn from babseg and linearity

babseg:

1) Stop misleading people as if you can only open only an eBay seller account. 2) Once you open an eBay account you can sell and buy items but ebay do advice people to open another account if you don't want to mix up your buying and selling.

3) You said you have an eBay business account but why r u showing us ur personal account.

4) From your screen shot it showed that the last time you receive a feedback on eBay was 6 month ago which means you not an active seller.


5) If you're an active ebay seller you should know that listing your item with 100 percent perfect item description doesn't quanrantee you of having 100 percent positive feedback. Let me tell my personal experience with ebay buyers


6) Case 1: I sold an item worth of 200 pounds to this buyer (note that I have been selling same item to different people without complain). This buyer received this item but claimed that the item is not working. I knew he was not doing the right or read the manual because he had to change it to his region which I can't do because we were not in the same region. So the guy concluded that he will return the item with a full refund plus the money the money he will use to post it back to me which I'm not obliged to pay with ebay policy. I received the item and I refunded him 100 percent plus his postage. The guy has nothing to loose but I lost 30 pounds to post it to him and to receive it back. Upon all this I still receive a negative feedback after making him happy.


7) Case 2. A buyer both 3 items from me and he requested a discount on postage which I gave him one postage for free. Unfortunately for me the guy gave me negative feedback. I contacted him for the feedback and said he was expecting me to give more discounts on the items but I didn't. I contacted ebay they said that's his opinion.

I can tell you more but my point is you are not seller. If truly you hv over 10000 feedbacks you met have met one ungrateful buyer.

9) It's only buyers that can keep 100 percent positive feedback because there's no way a seller can give a negative feedback one can only leave a bad comment which will still come as a positive feedback.

bassette: Your responses have been matured and concise..at least I wanna learn hence am following..Good to meet someone like you here

wanted: Thank You Poster I'm having exact same issue with souq, the biggest online store in the UAE. paid through paypal and since june 30th my $908.55 has been stuck. It takes about 30 days to process a claim on paypal then you wonder if the item was like a wedding ring and it ought to arrive like a week after purchase. Imagine the disappointment.

drakeskull: Although, being aware of the kinds of ill-treatment most foreign countries subjects Nigerians to, I still went ahead to use services domiciled in those countries since it's legit and have no intention of fraud or whatsoever. I hope i get out of my present predicament.
Last month, I got an info on nairaland that paypal is now accepting Nigerians, extremely elated, I quickly opened an account even though I went through hassles setting it up due to various verification requirements. After successfully opening paypal, I went ahead to open an ebay account, setting up was quite easy, I linked my Gtb card and got confirmation my account has been activated.

Just about five days ago, I tried purchasing a item on a site even though my account couldn't cover up for the purchase, I just tried it to see if truly American sites would accept paypal payments from Nigeria. I got an error which is usual, I later got mails from paypal requesting me to verify my account again by sending my photo id, debit card and bank statement all scanned to them which I did and later got a mail the following day that my account is now fully operative.

Now to the major issue, I saw a phone on ebay at $275.00, though its a bid but i chose the 'buy it now' option, when i got to the checkout page, i got series of errors telling me i have limits to the number of items i can purchase or number of bids i could take part in. The funny thing isd i have never bidded before nor purchased on ebay. The only times i used ebay was year 2012 and 2013 when i purchased some items and it was though a forwarding company (myus.com). They carried out all the transactions and deducted the total from mt gtb card. Back to the issue, i google the cause of the ebay issue and found a solution which is for me to link my preferred payment method to my paypal which i had carried out earlier. I now had to link my gtb card again and the payment went through with confirmation mail.

About an hour later after successful payment which i got a mail to the effect as well as confirmation mail from paypal reflecting the deduction on my account, I received a shocking mail from ebay that my account has been suspended indefinitely due to some security reasons so as to protect buyers and sellers. I was furious, I didnt know what to do cos my account was now useless after debiting me, no way to track my purchase or contact the seller to request cancellation. I read online about the issue where ppl with same issue warned against opening another account or contacting the seller outside ebay cos ebay will find out if u open another account since it will be linked to current paypal account.

I held on and now decided to call their customer care line, I spoke for 19mins 38 secs, the agent apologised and requested me to send bank statement or utility bill or photo id reflecting the same address i used in opening my ebay account. Now, the problem is i used my office address to open the account and none of my utility bills or photo id reflects that. I later sent in the documents and extra ones like a letter informing them or my address issues via fax.

Early this morning, to my astonishment, I received a mail informing me that after reviewing my case, they realised their actions were correct and i will still remain suspended. I immediately called their line, spoke for 32 minutes, the agent apologized, verified my address and checked the transaction. She confirmed the seller even violated ebay policies. My pertinent question is how on earth should i be suspended for another persons acts? ebay even informed me after suspension that am no longer covered by their buyer protection meaning if the seller doesnt ship, its my biz (thats after receiving payment o). I was furious, asking her questions and showing my bitterness that how i wish i stuck to amazon.

She later assured me I will get my refund cos she has confirmed my account. She had to patch me thru to a rep in paypal and informed me to tell the rep i wanna file for claims. The paypal rep too confirmed my account and payment and adviced me to file for claims on paypal if the seller doesnt ship or ships the wrong item but i should wait till the date of estimated delivery time. She placed me on hold to check the estimated delivery time, after abt 4 minutes on hold, she informed me the seller didnt include it and thats another violation .

THE MOST SURPRISING THING IF NOT THE MOST SCARY IS THE FACT THAT THE SELLER HAS RELISTED THE SAME ITEM ON EBAY. THE SAME ITEM THAT WAS SHOWING "SOLD" AFTER I PURCHASED IT .

This i pointed out to the reps which was confirmed as abnormal. I would wait till 20th or 21st of this month, if i dont get my item, na to file claim straight up.

I guess its high time we boycott all these countries that labels us as fraud or stop using their humiliating services even though they are bigger fraud themselves.

I will keep my fingers crossed till that date and update this thread as events unfold. This is really a bitter experience, going though loss of my hard earned money.

*****Matured Comments Only, Please*******