AbbasJR:
i bricked my fone while trying to install the new update..if i tke it to the carlcare.do they ask 4 warranty? Bcus i wasn't given when i bought 4rm jumia..i reside in abj tho

the same thing happened to me and i dont know if the calcare center would help in fixing it cause i bought the phone from someone

Pls I brought a Tecno H6 phone to ur service centre at Opebi Ikeja for repair since 1st of April cos it was not booting and it had speaker and screen problem(screen is not broken tho)and I was told to come back d ffl week for d phone,I went d ffl week but I was told it wasn't ready dat I should come back d ffl week again dat it would av been ready by dat time but I should call d hotline b4 coming, since then I av been calling but u guyz keep on posting me dat it isn't ready nd I should check back d ffl week afta waiting for ages b4 u guys pick calls,I came all d way to Lagos frm school jst to collect my phone but it seems u guys just collect phones and dump dem sumwhere without doing anything about them,I just hope what I read on another thread in this forum abt u guyz using pples phones as spare parts isn't true.....pls and pls I av to travel back to school dis week and I'm afraid I won't be able to come back to Lagos until afta 3 mnths and according to d notice on ur work order slip it would av been disposed off by then...Pls kindly help me
WO number is LF1350373
IMEI is 355945***190184

Carlcaresophia:
Hi, you need to counsel with our local Carlcare Service Center directly about this. If you need us to send you the contact information of our service center, pls tell us the city and country you're living in now. Thank you!

plz whats ur address in Asaba.Delta state my mum needs to go there

Sophia please how much will it cost to repair my infinix hot at any of your branches

Hi carlcaresophia, i have one infinix hot x507 i bought from konga. The screen is damaged but there is nothing wrong with the touch as there is no crack or scratch on it. I will like to know if i will pay to get it fixed and if so how much will it cost me? Am Presently at abeokuta, ogun state and i would to have your contact information there? Thank you.

biggboy:
Hi carlcaresophia, i have one infinix hot x507 i bought from konga. The screen is damaged but there is nothing wrong with the touch as there is no crack or scratch on it. I will like to know if i will pay to get it fixed and if so how much will it cost me? Am Presently at abeokuta, ogun state and i would to have your contact information there? Thank you.

Sorry we don't have service center in Abeokuta, attached pls find the contact information of our service centers in Nigeria, you can choose one to go. As for the cost, you need so counsel with our local service center directly about this. If you need us to send you the contact information of our service center, pls tell us the city and country you're living in now. Thank you!

michealbug:

plz whats ur address in Asaba.Delta state my mum needs to go there

Sorry we don't have service center in Asaba, attached pls find the contact information of our service centers in Nigeria, you can choose one to go. Thank you!

Please, the touch screen of my infinix zero phone got broken and I took it to the Carlcare Opebi office on tues, bt they said the item is not available presently, that I should call back the following day to know wen it ll be available. When I called, I was told it wnt be available again till next month. Please is there anything you can do to help.
Or can it be fixed at the digital square awolowo way office, should I take it there? coz I really need the phone urgently. Thanks

I bought an Infinix Hot X507 Phone through Konga Online Stores on March 25, 2015 I just noticed that the network keeps going on and off the phone; i initially thought it was the Airtel network i had on it but after changing it to Mtn, it still keeps occurring. Please kindly advice

SammieFBC:
I bought an Infinix Hot X507 Phone through Konga Online Stores on March 25, 2015 I just noticed that the network keeps going on and off the phone; i initially thought it was the Airtel network i had on it but after changing it to Mtn, it still keeps occurring. Please kindly advice

Hi! Pls make sure your phone is covered by strong network signal first. If still has that problem, you can take your phone to our Carlcare Service Center and ask our colleagues to check it for you. If you need us to send you the contact information of our service center, pls tell us the city and state you're living in now. Thank you!

Hi, I recently bought an infinix Hot note but it refused to charge yesterday. I want to know if there is a warranty on the phone and if it covers this , do you handle issues are around warranty?

Lalaska:
Hi, I recently bought an infinix Hot note but it refused to charge yesterday. I want to know if there is a warranty on the phone and if it covers this , do you handle issues are around warranty?

Hi! You can counsel with our Carlcare Service Center to see whether your phone's under warranty.If you need us to send you the contact information of our service center, pls tell us the city and state you're living in now. Thank you！

Carlcaresophia:
Hi! Pls make sure your phone is covered by strong network signal first. If still has that problem, you can take your phone to our Carlcare Service Center and ask our colleagues to check it for you. If you need us to send you the contact information of our service center, pls tell us the city and state you're living in now. Thank you!

Thanks for responding...I live in Lagos

SammieFBC:



Thanks for responding...I live in Lagos

Hi! Following pls find the contact information of our service centers in Lagos: No.77, Opebi Road, Ikeja , Lagos State , Nigeria " +234 01460619/80022752273"
Digital Square,2nd Floor,No.20,Obafemi Awolowo Way, Ikeja, Lagos State, Nigeria + 234 9036003533
NO 55,Kofo Abayomi Avenue Apapa,Lagos +2348091339530
Thank you!

Calcare should provide a service here in ogun state for the ijebus like ijebu ode, ijebu igbo, ijebu mushin and the rest in ogun state to save stress of travelling to repair our devices . Thanks in advance.

Hi, please do you work on innjoo phones. Just called your center at Onitsha and they said they don't handle innjoo phones

pls I want to fix my phone screen in Port Harcourt where in aba road are you people please

Port Harcourt Carlcare Phone lines are for fancy. They never pick up. Poor customer care. Such irony.

Please why is your Ikeja Obafemi Owolowo way not picking calls.. Wanted asking if they have part for my Infinix Zero..which i haven't enjoyed before it broke again...

1stUnique:
Carlcaresophia hi pls can u help me confirm d price for repairing broken touch pad of infinix hot..?? thanks

Hi. Were u able to repair ur touch pad. mine also got broken. Hw much did it cost u

haymoney01:
Hi. Were u able to repair ur touch pad. mine also got broken. Hw much did it cost u

Hi! Pls counsel with our local Carlcare Service Center directly about the cost. If you need the contact information, pls tell us the city and state you're living in now. Thank you!

Carlcaresophia:
Hello,everyone.The following are the address and hot line of our carlcare service center.If you phone users have something wrong with your mobile phones.You can contact our hotline or take your phone to our carlcare service center.Our colleague there will help you to solve the problem.Thank you!
No.77, Opebi Road, Ikeja , Lagos State , Nigeria +234 80022752273

Digital Square,2nd Floor,No.20,Obafemi Awolowo Way, Ikeja, Lagos State, Nigeria +234 9036003533
Abuja Saham Plaza,No.10 Alexandra Crescent,Wuse II,Abuja +234 8181176195

44B New Market Road Onitsha (1st floor) +234 8177250277

"2nd floor,NO-290 Aba Road, Port Harcourt,River State of Nigeria" +234 9099515582

NO.25,BEIRUT ROAD,KANO CONTACT +234 8096969680

G5/F6 Ya Ahmed House(3rd Floor).Ahmed Bello Way, Kaduna +234 9095724673

NO5/7 Isekhere Streen off Ibewe Road,Ring Road Benin City +234 8172951002

1205，Ahmodu Ojikutu Street, Off Bishop Oluwole Street, Victoria island, Lagos "+234 8066153123
"
Isolak Building,Queen Elizabeth Road,Ibadan,Oyo state,Nigeria +234 8172005296

pls non of doz numbers u gav seem to b goin true,, and i really need to talk to sm1 frm carlcare...

Good evening ,pls I want your sincere and honest opinion with the issue on ground.my infinix zero phone screen got broken and came back after some 3 months plus .Unfortunately for me I was charging it and the phone just went off ,blank ,nothing came on .tried other chargers but nothing worked and it also happened to my Infinix tab too the same time ,coz I was charging em at the SaME time.I immediately rushed down to a. tech friend of mine who said he would check it for me and later told me it was battery issue ,I then decided to go to carlcare office in Ibadan.They said they could not fix it since they didn't open it first.Can I still get it fixed ,I will Bear the cost I don't want to just throw the phone away just like that ..

icelord:
pls non of doz numbers u gav seem to b goin true,, and i really need to talk to sm1 frm carlcare...

Hi! Could you pls tell us the city and state you're living in now, so that we can send you the latest contact information of our service centers. Thank you!

Carlcaresophia:
Hi! Could you pls tell us the city and state you're living in now, so that we can send you the latest contact information of our service centers. Thank you!

Hi, please the outer screen of my phone got broken, how can you be of help. I stay in Ondo state..thanks

Pepemi:

Hi, please the outer screen of my phone got broken, how can you be of help. I stay in Ondo state..thanks

Hi! You can take your phone to our Carlcare Service Center and ask our colleagues to check it for you. And we don't have service center in Ondo state now, attached pls find the contact information of our service centers in Nigeria, you can choose one to go. Thank you!

So no carlcare in osun state. That's bad ooooo. I have travel to ibadan or lagos before I can repair my phone.

i just want to say a million thank you to carlcare esp kano centre, i was able to fix my damage screen(complete)... keep it up

Oshlander:

Is it correct to imagine that any phone that has been opened by other engineers would be rejected for repairs by CarlCare?
I'm asking because my TECNO M3 just won't come on again after I downloaded and transferred a Java file app to another phone. I had given the phone to an engineer before Carlcaresophia responded to my cry on this thread few days ago "Engineers on Nairaland willing to help" about same issue. The guy could not solve the phone's problem. Can I still take it to Carlcare centre after it is now opened? I'm in Abeokuta, Ogun state and so far, there is no centre here. Do you have collection centre in Abeokuta? Give their contact info if yes.

Hi! You need to counsel with local Carlcare Service Center directly about this. Sorry we don't have collection center in Abeokuta now, attached pls find the contact information of our service centers in Nigeria, you can choose one to go. Thank you!

Carlcaresophia , hello i will like to know how much it cost to fix the broken calibration of tecno phantom a3.. I'm currently in ibadan. Thanks.