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Massive Electricity Sales Rep.(ESR) Recruitment At IKEDC by truvine(m): 3:07pm On Feb 04, 2015 |
[email][/email]Job Title: Electricity Sales Representative (ESR) Location: Lagos Reports To: Team Member Leader Electricity Sales Representative (Undertaking) TL, ESR Purpose Statement The role requires the jobholder to perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer. The role also entails ability to manage customer relationship relating to meter reading and bill distribution. Key Responsibilities: Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.) Performing remote monitoring of meter behavior using human machine interfaces (HMI) Performing remote energy usage tracking Customer meter reading and capturing meter status/remark. Providing customer meter reading books/cycle and updating reading sequence. Managing daily meter reading data download and upload preparation. Performing manual data entry for customer meter reading and meter reading status on a daily basis. Managing meter reading instrument availability for meter reading activities. Preparing daily reading upload batch files. Managing customer complaints related to meter reading. Assisting Team Member-Meter Reading for improving meter reading efficiency. Vetting of bills in relation to reading submitted Prepare exception reports. Bill distribution to customers. Meter reading and bill distribution reporting. Performing on site activities/supervision/site visit with regards to installed meters. Special customer meters re-reading/site visit. Performing customer premises visits for customer database cleanup. New customer capture and periodic customer tariff reclassification Coordinating with other departmental officersto attendto customer complaints related to meter reading activities. Knowledge, Skills and Experience Minimum 3 years field experience in sales and marketing Good communication and analytical skills Basic knowledge of the power industry Basic computer proficiency (MS Excel, Word, Outlook) Minimum Qualification Holder of first degree (B.SC or H.N.D) in Marketing, Social Sciences or any relevant field. Personality Traits & Qualities Strong customer service and support focus with a desire to deliver a high quality servic Self-motivated and highly professional with ability to take ownership and responsibility Ability to multi-task,work under pressure A desire to learn and improve skills and knowledge Fastlearner,energetic and enthusiastic Adaptable and flexible to business demands Strong organizational and planning skills Positive'can-do'attitude Teamplayer Attention to details Working Relationships Team Lead Undertaking Team Member Leader Electricity Sales Representative Other staff Customers How To Apply Interested and qualified candidates should: Click here to apply online http://www.ikejaelectric.com/career-portal/job-details.php?q=34 Application Deadline Date Not Specified |
Re: Massive Electricity Sales Rep.(ESR) Recruitment At IKEDC by suzelle: 3:31pm On Feb 04, 2015 |
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