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MY NIPOST EXPERIENCE - Nigerian Postal Service - Education - Nairaland

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MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 6:56am On Apr 27, 2015
Hello friends,

This is a thread where we come to share our experience with the Nigerian postal service (NIPOST).

Nipost has undergone transformations recently, especially in the way and manner they do business . A lot of Nigerians have benefited from this transformation.

How be it, I do not claim it is all wonderful experience for everybody.
I know some people may have one or two "not to good" experience , but am sure we have a lot of good testimonies from Nigerians .

So let's here your experience, so we can help drive this transformation of the Nigerian postal service.

I will be sharing news on Nipost, you can also ask questions, an I will do my best to answer based on the much I know or I will refer you to Nipost customer service officers for more information.

You can also make recommendations, give ideas of what more could be done to make NIPOST great.

Thanks

Bethel Ukazu
The NIPOST AMBASSADOR

1 Like 1 Share

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by bigtt76(f): 7:31am On Apr 27, 2015
Good. Maybe you can start by highlighting all the services currently being offered by NIPOST and their rates at least that way we will know how best to judge their supposed rejuvenated services.

3 Likes 1 Share

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by ArchEnemy(m): 7:34am On Apr 27, 2015
Yeah, It's good. I ve sent stuffs with their EMS with no problems. Ve also received stuffs all the way from Asia. Thumbs up

2 Likes

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by ajoskele(m): 7:46am On Apr 27, 2015
I received a package from the Netherlands mid-december last year and noticed the seal was broken and re-sealed. When I queried the NIPOST staffs in Akure here, they claimed it might be the sender.
I called to confirm and was negative. I was disappointed, though everything was intact.
NIPOST staffs should be patriotic and desist from tampering with customers' parcels.

4 Likes

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Nobody: 7:48am On Apr 27, 2015
Last year October I used EMS and paid 8,900 because the documents i was sending to Germany needed to be there on time. I was told it will take them 5 working days to deliver it. But i kept tracking the item it was only saying Item in the bag. I mailed the recipient 2 weeks later they said they hadn't received it. I called EMS / Nipost office severally. They kept saying their system is down that i should call back later. Yet when I called back later they will still tell me the same thing. I was agitated. Finally it took them 21 working days to deliver my mail. It was so annoying. I would never use EMS again.

4 Likes 1 Share

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by SmilingHarry(m): 5:13pm On Apr 27, 2015
ajoskele:
I received a package from the Netherlands mid-december last year and noticed the seal was broken and re-sealed. When I queried the NIPOST staffs in Akure here, they claimed it might be the sender.
I called to confirm and was negative. I was disappointed, though everything was intact.
NIPOST staffs should be patriotic and desist from tampering with customers' parcels.


To enlighten you further, Nigerian Custom Service always carry out checks and duty assessment on packages at the ports before they are delivered to the addresses. Sometimes NDLEA check too

3 Likes

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 10:56pm On Apr 27, 2015
ArchEnemy:
Yeah, It's good. I ve sent stuffs with their EMS with no problems. Ve also received stuffs all the way from Asia. Thumbs up


It feels good to here this, thanks brother

1 Like

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 11:01pm On Apr 27, 2015
bigtt76:
Good. Maybe you can start by highlighting all the services currently being offered by NIPOST and their rates at least that way we will know how best to judge their supposed rejuvenated services.

Dear Nigerian,
They have a lot of services they provide.

The prices for their services differs, it depends on the weight of the mail for instance, destination, and if its a registered mail or an ordinary post.

I will post their services as you requested.
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 11:04pm On Apr 27, 2015
NIPOST MAIL SERVICES
The Nigerian Postal Service (NIPOST) is the national carrier
of all classes of mail items for delivery both within and
outside nigeria. Mail items, which include letters, postcards,
printed papers, parcels and aerogrammes are processed
through the post office.
TYPES OF MAIL
1.1 Conventional Mail These can be classified according to
the delivery schedule or other qualities. They include:-
I. First Class Mail: These are mail that require faster delivery
than ordinary mail and they attract extra postage fees
II. Second Class Mail: These are mail delivered at no cost
other than the stipulated postage rate, a rate lower than that
of First Class Mail.
III. Registered Mail These are mail items requiring special
handling because of its contents, which may be Money
Order, Postal Order, Bank draft etc. An extra fee is charged
in addition to the postage payment.
1.2 Business Mail Business mail service is concerned with
processing mail which are exclusively meant for business
purposes (transactions).
2. Mail Delivery Services Delivery of mail to addresses in
Nigeria is effected through the following means;
I. Post Office Boxes: Post Office boxes are installed in all
post offices and sub-post office across the country, and are
available for rent on completion of relevant forms and office
formalities. The use of post office box guarantees customers'
security, privacy and convenience of their mail collection.
II. Private Mail Bag: This service is available on application
to the Postmaster in-charge of any post office. It is
particularly suitable for customers who receive large
quantity of mail (daily) and are prepared to accept delivery/
collection usually at least once daily. Correspondences for
private mailbag users are also available for delivery/
collection earlier than those for delivered by postmen.
III. Special Delivery Service: This is a service introduced for
corporate organisations that have 'PMB' and generate large
volume of mail. On agreed frequency, NIPOST collects
client's mail for their private mailbags and delivers to their
offices for an agreed fee. This service saves the clients time,
money and the infrastructure required for mail collection
and delivery.
IV. Post Restante: This is a service for individuals travelling
out of their base, who expect important letters. Interested
customers could call for such letters by applying for "Post
Restante" or "To be called for". There must also be proof of
identity to ensure that delivery is made to the proper
person; the applicant should be able to state from what
place or district he expects the mail. If he decides to send
for his mail, the messenger, besides being furnished with
the above information must have a written authority to
collect such letters.
V. Street Delivery: It entails mail delivery by postmen on
house to house basis. The effectiveness of this service
depends, to a large extent, on how well a street is named
and numbered
VI. Caller Services: Where there is no house to house
delivery and individuals are unable to procure a private box
or private mail bas, addressees may claim their
correspondence at the post office or postal agency during
normal office hours.
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 11:07pm On Apr 27, 2015
NIPOST COUNTER SERVICES
NIPOST has a large number of counters in all the Post offices
throughout the country and offers the following transactions
across the counters daily:-
1. Inland Money Order:- An inland money order is an order
issued at a post office or sub-post office in Nigeria for
payment at the same or any other post office or sub-post
office. In Nigeria, money order can be drawn for any sum,
but at different denominations. Its relative advantage over
the postal order is that attracts low commission.
2. Postage Stamps:- Customers can buy this postage stamps
across our counters in all post offices, sub-post offices,
postal agencies, and Postshops all over the country. Postage
Stamps are available in different denominations, to enable
customers meet their mailing needs with ease. Postage
Stamps constitutes one of the traditional products the Post
the world over.
3. Air Letter Cards:- The airmail letter cards are also
available for sale over the counters. We have the domestic
airmail for local mail as well as the overseas airmail for
oversea mail. The airmail letter card is the most convenient
way of sending letters by air, because it saves you the task of
the procurement of writing paper, envelope, purchase and
affixing of postage stamps, since all these are the make up
of the letter cards.
4. Post Cards:- The international postage rate for Post Cards
is N50.00 to anywhere in the world. The local rate for post
cards is N20.00. Pre-stamped international post cards are
available at most post offices.

Reference:
www.nipost.gov.ng/Counter_Services.aspx
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 11:10pm On Apr 27, 2015
For more NIPOST services, kindly check :

www.nipost.gov.ng/#
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 11:24pm On Apr 27, 2015
bigtt76:
Good. Maybe you can start by highlighting all the services currently being offered by NIPOST and their rates at least that way we will know how best to judge their supposed rejuvenated services.

Bear in mind that, Nipost has the most and best pocket. Friendly services.

For example, for a student seeking admission abroad, it will cost u about 300-1000 for a registered and "track-able" mail, depending on the weight of documents u are sending and destination.
But no matter how far, it would be more than that price, provided its normal school documents you are sending not a tuber of yam. Lol !

In my view, the service they render in this respect is worth more than the price they are charging.
Yes! Oooooooo

Cos if na DHL and co, hmmmmmm! U go pay like 13500.

Although, I won't deny that dhl and the likes are faster.

My point is the issue of your mail not getting to its destination is over in NIPOST of Today.

What ever it is, it must reach its destination.

I have sent stuffs to finland and it got there 10-15 days for just 650 .... Chai , e sweet me well well ooooo...
Something fedex say is 15,500, dhl said 17,500.

I come dey try make dem understand say I just dey apply for admission , say I never get am oooo... The officers replied clearly, "WE KNOW, BUT THAT'S THE PRICE"

1 Like

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 11:28pm On Apr 27, 2015
crowns2:
Last year October I used EMS and paid 8,900 because the documents i was sending to Germany needed to be there on time. I was told it will take them 5 working days to deliver it. But i kept tracking the item it was only saying Item in the bag. I mailed the recipient 2 weeks later they said they hadn't received it. I called EMS / Nipost office severally. They kept saying their system is down that i should call back later. Yet when I called back later they will still tell me the same thing. I was agitated. Finally it took them 21 working days to deliver my mail. It was so annoying. I would never use EMS again.


Eya.... But that shouldn't make u not to try again. U can still try.

Well, am sure something went wrong , may be from the office u sent it.

However , its good to give ample time for mails going through normal posts.
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Obiwannn: 3:27pm On Apr 29, 2015
well, NIPOST HQ at Edo State Benin City used exactly 32 days to dispatch my docs from Nigeria to Berlin, Germany.
oh well! lipsrsealed
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by honourableseyi: 3:10pm On May 01, 2015
Averagely, Please, how many days will it take the document to arrive in Germany if sent at MMA dispatch area?
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 6:36am On May 02, 2015
honourableseyi:
Averagely, Please, how many days will it take the document to arrive in Germany if sent at MMA dispatch area?

About 6- 8 days .

But please, I advise you send ur package earlier enough before the deadline.

Fire brigade approach is not always the best.
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by honourableseyi: 1:30pm On May 02, 2015
Bethiano:


About 6- 8 days .

But please, I advise you send ur package earlier enough before the deadline.

Fire brigade approach is not always the best.



Thanks bro. I understand. I am looking at possibility that, if I still have like 30days to the deadline, I can use NIPOST or what do you think?
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 9:55pm On May 13, 2015
honourableseyi:




Thanks bro. I understand. I am looking at possibility that, if I still have like 30days to the deadline, I can use NIPOST or what do you think?


Yes you can !
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by suxex4ever: 6:01pm On Aug 07, 2015
I sent an application from Ibadan to somewhere in Ondo State through post office at a cost of #100 postage stamp.

My question is how do I know WHEN and IF it get to the right place?

2 Likes 3 Shares

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Ayanfe2074: 11:20am On Oct 21, 2015
pls what's the delivery time from lagos to ogbomoso?
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by donbigboy(m): 12:21am On Nov 21, 2015
Bethiano:
Hello friends,

This is a thread where we come to share our experience with the Nigerian postal service (NIPOST).

Nipost has undergone transformations recently, especially in the way and manner they do business . A lot of Nigerians have benefited from this transformation.

How be it, I do not claim it is all wonderful experience for everybody.
I know some people may have one or two "not to good" experience , but am sure we have a lot of good testimonies from Nigerians .

So let's here your experience, so we can help drive this transformation of the Nigerian postal service.

I will be sharing news on Nipost, you can also ask questions, an I will do my best to answer based on the much I know or I will refer you to Nipost customer service officers for more information.

You can also make recommendations, give ideas of what more could be done to make NIPOST great.

Thanks

Bethel Ukazu
The NIPOST AMBASSADOR

Well, I have used nipost to send documents to the us on two occasion and it got delivered within 2 weeks just as I was told at the post office.

But my concerns and worry now is about my latest mail I sent since on the 11 of November from Abuja which arrives Lagos on the 13th and there after notting more.... It keep saying "we have received notice that the originating post is preparing to dispatch this mail piece." Whenever I tracked it online vie usps up till this moment.

So am wondering what is actually going on....

Because this is unusual from my two experiences
Op, An idea...?
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by seyema(m): 8:20pm On Nov 24, 2015
Is it only document you can send through post office because I feel like sending my stuffs from Ibadan to a town in edo State in my ppa
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 11:36pm On Jan 01, 2016
Do you make use of the Nigerian Postal Service (Nipost ) ?

If yes, Kindly share your experience here !

https://www.nairaland.com/2279450/nipost-experience-nigerian-postal-service

Nipost is here and ready to serve you better .




Bethiano

The Nipost Ambassador.
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by Bethiano(m): 12:01am On Jan 02, 2016
seyema:
Is it only document you can send through post office because I feel like sending my stuffs from Ibadan to a town in edo State in my ppa


You can send other stuffs, includding food stuffs. Although there are conditions for such transactions for quality service delivery.


Nigerian Postal Service - Nipost
For Administrative Enquiries, call:
2347055991758
FOR ALLMAILS ENQUIRIES, CONTACT NIPOST
CUSTOMER CENTRE TELEPHONE NUMBERS BELOW:
2347055991758, 2348059376013,
2348028334808, 2348028469631
Fax:
Fax:234-09-3149533
E-Mail:
info@nipost.gov.ng, pmg@nipost.gov.ng
TERRITORIAL OFFICE INFORMATION (IN ALL STATES)
Abia 08033721122
Abuja 07055991882
Adamawa 08064607363
Anambra 07055991931
Akwa-lbom 07055991858
Bauchi 08035537330
Benue 08023202597
Borno 07033821419
Cross River 08037068228
Delta 07055991938
Edo 07055991830
Enugu 07055991924
Imo 08062238046
Jigawa 08067778573
Katsina 08030587138
Kebbi
Kogi 08035891690
Kwara 07055991820
Lagos Mainland
Lagos Island 09092995152
Niger 08034122427
Ogun 08064961635
Ondo 08037230168
Oyo 07055991810

Source : https://m.facebook.com/story.php?story_fbid=700362980074517&id=407092686068216&refid=17&_ft_=top_level_post_id.700362980074517%3Atl_objid.700362980074517%3Athid.407092686068216%3A306061129499414%3A2%3A0%3A1454313599%3A-243788144958757645&__tn__=%2As
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by fikki1: 8:35pm On Jan 04, 2016
I am yet to receive a document sent from Belgium, since early December, though the school told me they used regular mail, which means, it wasn't registered, plz how long will it take for it to be delivered... Thanks
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by fikki1: 7:18pm On Jan 05, 2016
fikki1:
I am yet to receive a document sent from Belgium, since early December, though the school told me they used regular mail, which means, it wasn't registered, plz how long will it take for it to be delivered... Thanks

@bethiano, your response will be highly appreciated.. Thanks
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by andymoorey(m): 7:35pm On Jan 10, 2016
Can one receive camcorder from usa warehouse thru this way?
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by KingMEXX: 8:06pm On Jan 10, 2016
I've never had any dealings with Nipost until last year November when I ordered some items from China which were delivered to my doorsteps. in fact they even called me to tell me it had arrived and will be delivered to me.
I think the federal govt has done well in renovating and refurbishing the system

1 Like

Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by oyibowife: 10:40am On Jan 11, 2016
Nipost people are THIEVES I thought their stealing had ended but I was wrong a package was sent to me from d US on the 30th of December 2015 by the 6th of January 2016 it arrived Nigeria customs cleared it that same day a Nipost staff sent it to UAE by the 9th it came back to Nigeria I've been to their office Monday morning 11th January 2016 and they're all telling me they don't know where it is,when I Slam them with a law suit they will find it THIEVES
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by abdonnnn: 8:21pm On Jan 12, 2016
Pls i order something and it arrived nigeria how long does it take nipost to deliver the item to my state 2016-01-11 14:44 NGLOSA, NGYOLA, INSERT ITEM INTO DOMESTIC BAG
2016-01-11 12:20 NGLOSA, RECEIVE ITEM AT OFFICE OF EXCHANGE
Origin Country - Cache Time: 2016-01-12 18:21
2016-01-11 13:21 The item has arrived in the country of destination
2016-01-11 13:20 The item has been processed in the country of destination
2016-01-09 18:43 The item is on transport to the country of destination
2016-01-09 06:42 The item is at the PostNL sorting center
2016-01-04 10:36 The item is ready for shipment
2015-12-27 07:42 The item is pre-advised
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by horpehyeamie: 4:50am On Jan 26, 2016
Pls the house ,a package was sent to me from New York on 9/01/2016 through usps with Mail Express with LC form # it was said to get Nigeria 18th-21st but when i went to nearest post office at ketu they told me not yet arrive in Nigeria...The package is trackless, kindly need assistance on how to get when it arrive....I will be glad if i can get someone help me with this
Re: MY NIPOST EXPERIENCE - Nigerian Postal Service by pandora1: 12:56pm On Apr 04, 2016
I made a purchase Dec 2015 from the US and it was shipped on the 13th of Dec 2015. As of today April 4th, 2016, Ive not seen or heard anything about my ackage. It was shipped via USPS. I'm really confused

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