Lumidee007:
I was there today. I was the guy in corper kaaki trying to force my way into their office. The crowd was so much that i thought something else must be beneath this registration other than free airtime. I gave up after struggling for almost 2hrs.
On my way out of the crowded compound, i saw ppl overtaking me and forcing thier way into a coaster bus parked outside the complex. Immediately i thought in my mind that this must be good news. Without taking a second thought, i hurriedly entered the bus. I asked whr the bus was going and the passangers whr all laughing at me. 'o yu dont know where yu are going and yu join yhe bus'
We were conveyed to another center where there are hundreads of workers with few customers.i didbt spend 10mins at Abesan estate ipaja centre. It was conducive. After our registration, they returned us to our various destinations. MTN really impressed me today. OP you were not lucky.
Im enjoying my 2000# airtime

Lumidee007:
I was there today. I was the guy in corper kaaki trying to force my way into their office. The crowd was so much that i thought something else must be beneath this registration other than free airtime. I gave up after struggling for almost 2hrs.
On my way out of the crowded compound, i saw ppl overtaking me and forcing thier way into a coaster bus parked outside the complex. Immediately i thought in my mind that this must be good news. Without taking a second thought, i hurriedly entered the bus. I asked whr the bus was going and the passangers whr all laughing at me. 'o yu dont know where yu are going and yu join yhe bus'
We were conveyed to another center where there are hundreads of workers with few customers.i didbt spend 10mins at Abesan estate ipaja centre. It was conducive. After our registration, they returned us to our various destinations. MTN really impressed me today. OP you were not lucky.
Im enjoying my 2000# airtime

Humblegoodman:
SETAJE, why is it difficult for you to respond to issues without insulting someone. Please learn to be civil next time. Conduct yourself better and respect other peoples opinion. I guess you are a teenager. juvenile delinquency at work.

rman:


As many times as NCC keeps returning your registration as incomplete, MTN will call you back.

MTN registers, NCC validates. What exactly do want MTN to do? get another fine?

rman:


If you burn office , you will be arrested. You may even end up burning and outlet that belongs to trade partner or a building mtn is just a tenant.

So what if they make money, is service not been rendered...black mans mentality of sense of entitlement. MTN is making money, if it is that easy why did your government not do it? Why did Nitel go down?

The situation MTN and her customers find themselves is unfortunate, however, they are just trying to assist a government that has not done the fundamental thing to do her duties. Which develop country do network operators register sims? All you need is a valid ID in developed countries If there is a central data base. will all these wahala be necessary if Nigeria have such?

Registration that info collected is not been referenced or readily verifiable already has a fundamental flaw even if bio-metrics were collected.

Setaje:



Are u alright. WTF are u talking about. I have registered twice and they sent me my registration is complete. Under hot sun that I went, queued and fought my way through. And u open your dirty mouth to say nigerians are at fault. You are saying I am at fault for registering twice and I am also at fault for being asked to register a third time. Are u sick or somefin!!!!

LKO:


Shame on u and ur incompetent team at MTN. Why always MTN? Didn't other network providers embark on same sim registration? My glo and Etisalat sim was registered since 2010,till date no issue. Arrogant dolt.

dragonking2:
Stop displaying ur stupiidity online...He stated clearly that NCC is trying all means to frustrate MTN efforts since ncc is the body that will approve whether the registration is valid or not...meaning, no matter how many time mtn registers a line, ncc can decide to say that it isn't registered properly and will force mtn to call the customers back....Learn to read the write up before dropping trash....Time for me to dust my other sim cards.

Setaje:



It is you that is very $tupid if u cannot see that I am attacking their statements in blaming the citizens. Next time read well before flying into discussions. You did not see them stylishly blaming us. Is that what they are meant to say. Abeg fly commot for here.

dragonking2:
Blaming which citizens? Or are you just daft in comprehension.... Abeg go back to school and stop displaying your sheer stupiidity online.

Setaje:




Re: My Experience At MTN Service Centre Today. by Humblegoodman: 8:29pm

Text messages were sent to subscribers who do not have complete information in MTN's data base to come register their sims as required by NCC. You know Nigerians, the way they behave, many people ignored the messages. That is the way they also sit at home during elections without going out to vote. Now, MTN sent you a message of free credit, you rushed to their office to go and collect it. You think they are fools? you have to register your line first before you can access the free bonus. long throat go kill una.

dragonking2:
Now tell me the part that he was wrong? Don't Nigerians wait for last minute rush before they get things done? Do you think as mtn stingy reach they will give you 10k credit just like that? That was the best way to lure out the stubborn, pig headed Nigerians out to persuade them to register their lines...BVN registration, Nigerians were fo0lish not to come out until banks had to block peoples account....Voters registration, we all know the story....Nigerians love last minute rush hence he is right to put the blame on Nigerians too....I blame MTN for being useless and not capturing customers details first time. I blame most Nigerians because many are just dumb and won't come to do the right thing even if the registration is done in their bedrooms, and I also blame the ncc for it is now obvious that they are trying to squeeze out money from a company for their selfish needs....Once mtn pays the fine, you won't share in the N1.04tn

HateU2:
They have been sending me that message since last year and I have been ignoring it. If they like, make they block d line. I can't go nd stay under d sun 4 hours bcox of them. I'm a customer for Christ's sake.

Setaje:



He might not be wrong for blaming nigerians as per our last minute rush. Do u no there was a first time we were all asked to register. Which I did early 2014. A lot of people actually did theirs then. What happened to their data? Why are such people being called to register again? Infact my dad registered 2014 too. Same as my mum. In the same place. He wasn't affected. But my mum was affected. Do u no that when she went to re-register December last year, she was told someone else registered their name on her Sim. Do I blame NCC for that? We cannot exonerate mtn from all this and that is my anger wiv this so called mtn insiders. mtn, fg, NCC are very incompetent. They cannot do this in a civilised country . This was the first thing they should have done when they entered Nigeria. How does anyone buy a sim wivout registering it first. Is this how they did theirs in South Africa. Why come to nigeria and do rubbish. They didn't care for the citizens because the government too did not care. All they wanted was profit. Am sorry for the name calling. Am just really upset.

Humblegoodman:
It is good to enlighten people on what they don't understand. The problem is from NCC. When customers are registered and data forwarded to NCC for them to save in their data base, they ignore it , ostensibly because they are out to sabotage MTN. After a while when these datas are not saved by NCC, they return to MTN as incomplete registration. This means that MTN will have to painfully invite the customers again for another round of registration. People don't understand what is happening here.It is not the wish of the company to see customers suffer. NCC is not happy that MTN has instituted a court case against them because of the outrageous fine imposed on MTN.They are doing everything possible to undermine the company, thereby making them lose customers. Can you be truthful for once? Ask me why on earth should NCC impose a fine of 250,000 for a sim that hitherto did not have a complete registration. Is it fair? why use a hammer to kill a musquito?

In October 2014, NCC wrote to MTN telling them to within 7 days disconnect 5.1 million lines that have incomplete data in their system. After due consideration of the situation, MTN met with NCC to discuss the issue with them.Technically, MTN cannot disconnect 5.1 million lines in 7 days. Secondly, Disconnecting these huge number of customers from the network will cause untold hardship to them, reason being that a whole lot of them use the lines for their businesses. Many use it to look for their daily bread. Moreso, MTN will lose huge amount of money by doing that.

MTN pleaded with NCC to allow them do the disconnection batch by batch so that registering them again will not overwhelm the company. NCC refused bluntly. In the course of the negotiation, 7 days elapsed. The next thing MTN saw was a letter asking them to pay a fine of 1.04 trillion. Now, that fine is about 25% of the total value of MTN. MTN saw that fine as absolutely outrageous , uncalled for and a witch hunt. Since MTN does not have such huge amount of money to pay the fine, they went to court to seek redress. Now, all parties will have to maintain the status quo untill the matter is determined by the court. Those who do not have information about what is happening should know now. I'M an insider, so i know what's happening.

charlesucheh:
THEY'RE GETTING THE MONEY, BUT BEING GREEDY AND STINGY IN GIVING OUT COMFORTABLE SERVICES TO THEIR CUSTOMERS. NB: CUSTOMER RELATIONSHIP SKILLS CANNOT BE BUILT IN ONE DAY, LET'S LEARN TO EMPLOY PEOPLE WITH BETTER UNDERSTANDING OF HUMAN AND GROUP DYNAMICS, COS THE SH*T OF STAFF I SEE IN MOST MTN OFFICES ARE JUST CRAPS WHEN IT COMES TO HANDLING THEIR CUSTOMERS. BRUV JUST BEAR WITH THEM FOR NOW... GOT SAME MESSAGE TOO, STILLING HOPING TO DO THE SAME IN OTHER TO GET THE 2,000 THEY EARLIER PROMISED TODAY.

Oghumu1:
Register or no register, I'm surfing the net and downloading . MTN Una rock!! Make NCC never ban Una because I'm still collecting back all my money u pple have scammed me. #PaybackTimeMtn

olumide4christ:


MTN want to turn this SIM registration and re-registration to queuing for fuel during fuel scarcity. Despite all the fuel scarcity that has taken place since last year, I have never queued for 4 hours, talkless of doing that for SIM re-registration, after doing it in 2010 and then in September 2015.

I was at their Akoka office at Chemist bus stop last week and today, see the crowds of people outside under the canopy and inside the office. I had to turn back. They have been sending 'warning messages' to me that my line may be blocked; I'll try one of their offices at V/Island next week when I go for a meeting. If the crowd is too much and I can't do the re-registration, I'm porting to Etisalat straight and I'll retain my number. At least I've called Etisalat today and they say its real, I only need to bring a valid ID.

At least I've tried with MTN after 11 years of patronage.

whitebone:


I like your argument.. You have a good point.

But why is mtn own too much like for that matter? Take for instance I have done registration again and again 3 good times yet today mtn still send me message to do it again... Why is it always like that with mtn but other networks don't do that?

Smooyis:


Exactly my point. Taking we the customers for a ride is what I detest. I know how much I d spend on the network daily.

Smooyis:
I was at home yesterday when a friend of mine called me of the free credit being given to selected mtn customers as a means of compensation. I hurriedly entered the code ie *559*40# and sent.

To my amazement, I immediately received a confirmation text that I have been given a bonus of #5,000 credit. I was so so happy. Checking through my balance I did not see the bonus reflect so I called the friend who told me my account would be ready for use today.

Early this morning, another text came that I should go to any of their service centres to complete my biometrics without which I would not be able to access my free credit.

'You have been compensated with N5000 valid for 7 days. To activate, please visit any MTN Registration outlet to update your biometrics. Dial *559*40# to check'

At the ikotun service centre, the situation was very chaotic as I met many customers who had received same message from mtn trying to get entrance into the office without success. Many aged people, nursing mothers were in the sun unattended to for several hours.

When I could not bear it any longer and seeing the way people who have received similar texts were trooping in, I could not withstand the pains of waiting endlessly.

What is MTN really taking us for in this country. Must we go through all these suffering to get our sims registered. Do they subject their own people back in south Africa to such inhumane treatment.

Have you any of such experience. Feel free to share with us.

Warlord3000:
Did mine today at the ARENA in oshodi
. And it's quite easy and fast to do..

Now am. Using my 2k compensation already..

Sorry about your travails

Setaje:



Oga no be you I dey follow yarn. Since u put your mouth for the matter. Stop acting as if u are wiser or better than average nigerians. Since u no so much why not apply your plenty senses by writing a report on the many issues about Nigerian citizens and their sense of entitlement. see as all you mtn customer care associates or affiliates are writing rubbish up and down this thread. Am sure none of u or your family members had to queue to register hence u can open your smelly mouths to talk about how we the citizens feel entitled and have no right to get angry wiv mtn. Whether it's the fgs fault or ncc fault or mtn fault . Why should anybody be asked to register up to 6 times. Do u no the hell we got through before registering. I can't even believe u people. It's enough that we struggled to register once. Why are we doing it twice, three times and more. Even old and sickly looking people have to come register and u call that having a sense of entitlement. It is not your fault. You and that other guy claiming to be insider. No be una fault.


The only time a Nigerian gets to lord over others is the only time he has a voice.

Setaje:



Oga no be you I dey follow yarn. Since u put your mouth for the matter. Stop acting as if u are wiser or better than average nigerians. Since u no so much why not apply your plenty senses by writing a report on the many issues about Nigerian citizens and their sense of entitlement. see as all you mtn customer care associates or affiliates are writing rubbish up and down this thread. Am sure none of u or your family members had to queue to register hence u can open your smelly mouths to talk about how we the citizens feel entitled and have no right to get angry wiv mtn. Whether it's the fgs fault or ncc fault or mtn fault . Why should anybody be asked to register up to 6 times. Do u no the hell we got through before registering. I can't even believe u people. It's enough that we struggled to register once. Why are we doing it twice, three times and more. Even old and sickly looking people have to come register and u call that having a sense of entitlement. It is not your fault. You and that other guy claiming to be insider. No be una fault.


The only time a Nigerian gets to lord over others is the only time he has a voice.