Please after 2 weeks of use.. .my infinix note 3initially started refusing to recognize the sim 2 in the sim tray... I tried to remove and put it back.. .it worked.. .then just this morning I discovered it's no longer recognizing it at all.. .i even tri3d to switch the sim cards probably it'll be the solution but it didn't work.. .so just the sim 1 slot is working... .abeg make uNa help me Out o... .i never enjoy the phone o as I still dey drink the garri sef

Abeg make una help me o

Did you root the phone?

Alexk2:
Did you root the phone?

Not at all sir.. ..i only have few select apps on it sef... I don't root my phones at all

Kaydeexotic:

Not at all sir.. ..i only have few select apps on it sef... I don't root my phones at all

Since it's new, please take it back now that you still have warranty cover.

Alexk2:


Since it's new, please take it back now that you still have warranty cover.

thanks sir

Kaydeexotic:

Not at all sir.. ..i only have few select apps on it sef... I don't root my phones at all

How much did u buy it and where?

Kaydeexotic:
Please after 2 weeks of use.. .my infinix note 3initially started refusing to recognize the sim 2 in the sim tray... I tried to remove and put it back.. .it worked.. .then just this morning I discovered it's no longer recognizing it at all.. .i even tri3d to switch the sim cards probably it'll be the solution but it didn't work.. .so just the sim 1 slot is working... .abeg make uNa help me Out o... .i never enjoy the phone o as I still dey drink the garri sef

Hello @Kaydeexotic What you're experiencing is a hardware related. Kindly bring your phone to the Carlcare Service Centre closest to you for repairs. You will find the contact numbers & addresses on your Carlcare App; or let us know your current location so that we can forward it to you. Thanks.

LAGOS – HQ
HOTLINE: 08138615848, 08090011413, 09098834535
ADDRESS: NO. 77, OPEBI ROAD, IKEJA, LAGOS STATE, NIGERIA

LAGOS – IKEJA
HOTLINE: 09036003533
ADDRESS: DIGITAL SQUARE, 2ND FLOOR, NO. 20, OBAFEMI AWOLOWO WAY IKEJA, LAGOS STATE, NIGERIA

LAGOS – VICTORIA ISLAND
HOTLINE: 08066153123, 09039209279
ADDRESS: NO. 125, AHMODU OJIKUTU STREET, OFF BISHOP OLUWOLE STREET, VICTORIA ISLAND, LAGOS

Hello @Kaydeexotic were you able to solve this problem as i am experiencing same.

Teejaywealth:
Hello @Kaydeexotic were you able to solve this problem as i am experiencing same.

Yes I was able to solve it... I took it to Carl care

CarlcareOpebi:


Hello @Kaydeexotic What you're experiencing is a hardware related. Kindly bring your phone to the Carlcare Service Centre closest to you for repairs. You will find the contact numbers & addresses on your Carlcare App; or let us know your current location so that we can forward it to you. Thanks.

LAGOS – HQ
HOTLINE: 08138615848, 08090011413, 09098834535
ADDRESS: NO. 77, OPEBI ROAD, IKEJA, LAGOS STATE, NIGERIA

LAGOS – IKEJA
HOTLINE: 09036003533
ADDRESS: DIGITAL SQUARE, 2ND FLOOR, NO. 20, OBAFEMI AWOLOWO WAY IKEJA, LAGOS STATE, NIGERIA

LAGOS – VICTORIA ISLAND
HOTLINE: 08066153123, 09039209279
ADDRESS: NO. 125, AHMODU OJIKUTU STREET, OFF BISHOP OLUWOLE STREET, VICTORIA ISLAND, LAGOS

How much is for original TECNO 2A charger

I was going to say same. Thanks for helping out

CarlcareOpebi:


Hello @Kaydeexotic What you're experiencing is a hardware related. Kindly bring your phone to the Carlcare Service Centre closest to you for repairs. You will find the contact numbers & addresses on your Carlcare App; or let us know your current location so that we can forward it to you. Thanks.

LAGOS – HQ
HOTLINE: 08138615848, 08090011413, 09098834535
ADDRESS: NO. 77, OPEBI ROAD, IKEJA, LAGOS STATE, NIGERIA

LAGOS – IKEJA
HOTLINE: 09036003533
ADDRESS: DIGITAL SQUARE, 2ND FLOOR, NO. 20, OBAFEMI AWOLOWO WAY IKEJA, LAGOS STATE, NIGERIA

LAGOS – VICTORIA ISLAND
HOTLINE: 08066153123, 09039209279
ADDRESS: NO. 125, AHMODU OJIKUTU STREET, OFF BISHOP OLUWOLE STREET, VICTORIA ISLAND, LAGOS

Kaydeexotic:

Yes I was able to solve it... I took it to Carl care

How much?