I can't move my app to external SD card and I can't install any app, keep telling me (app not install) pls any one with the same problem. u can share the solution. also, I have done system update 3 times

You can't move apps on the new Android versions. But u should be able to install apps on your phone. Which apps is giving you the error message?

Installing apps on your phone should not give you problems

If your phone has software issues why not take it to Tecno carlcare

What is the update now? Have u been able to do it? Why not take your phone to Carlcare

As for the apps you can't move. That is not possible anymore.

Its avaliable on http://bc.vc/7

Can you provide a screenshot of the problem?

if u can't install an app on your pouvoir 2 pro,first of all you have to make sure that you have at list 1gb of free space on your internal memory then try again,if this does not work then you have to make sure that you have updated your system software. to know where it is,first go to settings,click on system,then click on system update then click on online update...make sure your battery percent is at list 50%..I updated mine 3 times before it said mine is up to date

Go to Settings > Apps & notifications > App info.
Find the app you want to move in the list and tap it.
Select Storage. If the app supports being moved to a card, you’ll see a button here labeled Change. Tap this.
Select the SD Card in the Change storage dialog box. This brings up a confirmation screen. Tap Move to begin.