Thanks for the business. How about now?

 Coordinate activities of and provide support to front desk officers responsible for attending to walk-in customers
 Coordinate activities of and provide support to front desk officers responsible for attending to customer calls
 Coach front desk officers on client management and call handling policies and procedures
 Coordinate customer experience surveys, develop and submit monthly survey reports
 Perform requisition for office supplies (including stationeries and materials) required for the customer service unit
 Escalate computer systems downtime or malfunction (including Customer Relationship Management system, shared Network directories) to IT department for prompt resolution
 Develop process documentation to guide customer engagement for policy renewal
 Develop schedule for periodic correspondence with customers through contact channels, i.e. phone calls, email and SMS
 Review report of outstanding customer payments for policy renewals for completeness and accuracy and ensure payment instruction is communicated to the customers via contact channels, namely emails and letters
 Review reports on delivery of emails and dispatched letters to customers as prepared by front desk officers
 Liaise with the other departments (Underwriting and Sales teams) to ensure that customers policy renewal is performed satisfactorily
 Prepare and submit progress reports on a regular basis (including customer retention and renewal reports)

BabaYemiNaija:
The job duties you listed do not match the duties for NOC 6314.

foi59:


J'ai étudie le francais à l'universite et j'ai une maitrise aux affaires publiques et internationales. oui plus de 5ans comme institutrice. Le NOC 4032-French as a second language elementary school teacher. C'est Bon? je n'ai pas étudie French education hence the fear

suis une femme o et j'espere que ce n'est pas un probleme de continuer cette discussion en francais.

Please, let me type this one in English, I have been banned twice now for typing in French despite not using accents

Like I said earlier, you have nothing to worry about. Your degrees and work experience are all in order. All you need is to dive in and take it one step at a time.

Meanwhile, you once said you'd like to stay in Quebec, right? Just wondering, are you going to change jobs or are you thinking of teaching French to Quebecois? CIC actually advises that incoming French speakers should reside in French communities outside Quebec as a means of spreading the language across the country. There are special bodies dedicated to helping francophones settle down in these areas.

@bolded, your gender doesn't change anything dear friend.

Cheta55:

Please everyone, I have been asking this question and no one is responding, the thing is that my friend has HND and OND and she doesn't want to use WES for some reason so now she want to know if ICES evaluates HND and OND as two or more certificates just like WES is doing, please someone should answer. Thank you for your response

Why not use Wes? It is cheaper at only 227 cad for every thing and you get two or more certificates. Ices is 200 CAD for each certificate making it 400cad minus courier cost. The only ish with WES is d request for sch cert which has been easy now by fellow Nairalanders.

Guys, I need help !!!

I just recently did my biometrics. What I need now is advice on how to take my mind off anything CIC/IRCC/PR/Canada/etc. I need to concentrate on my job as I am in the middle of a huge assignment. The whole PR thing won't allow me sleep. Everyday, I wake up wondering if I filled this or missed that; I think of 101 reasons why my application might be rejected: I did not upload stamped pages of my old passport, can't remember if I entered my ECA number, my letter of non indebtedness was dated a couple months before the date on my statement, etc. And then I start panicking and most times end up not achieving anything tangible that day and the cycle continues. This is madness. I can't deal!

I believe you are now good to go with 6314.

amoskitto:
Thanks for the feedback. I have now fine-tuned the job description. Please tell me if this is now suited for 6314.

I had checked 1212 before now, but I think my job title is more suited to 6314; besides I'm in the customer service unit not in a core insurance function.

 Coordinate activities of and provide support to front desk officers responsible for attending to walk-in customers
 Coordinate activities of and provide support to front desk officers responsible for attending to customer calls
 Coach front desk officers on client management and call handling policies and procedures
 Coordinate customer experience surveys, develop and submit monthly survey reports
 Perform requisition for office supplies (including stationeries and materials) required for the customer service unit
 Escalate computer systems downtime or malfunction (including Customer Relationship Management system, shared Network directories) to IT department for prompt resolution
 Develop process documentation to guide customer engagement for policy renewal
 Develop schedule for periodic correspondence with customers through contact channels, i.e. phone calls, email and SMS
 Review report of outstanding customer payments for policy renewals for completeness and accuracy and ensure payment instruction is communicated to the customers via contact channels, namely emails and letters
 Review reports on delivery of emails and dispatched letters to customers as prepared by front desk officers
 Liaise with the other departments (Underwriting and Sales teams) to ensure that customers policy renewal is performed satisfactorily
 Prepare and submit progress reports on a regular basis (including customer retention and renewal reports)

Kindly help me ooo, how can I combine 2 NOC's to give me maximum score of 50 with three years of experience in my EE profile.
First NOC (6421) Aug 2012 - Jan 2014
Second NOC (1121) Feb 2014 - July 2016

Welcome to the post-AOR world.

Turn your mind now to living in Canada. Have you chosen a province/municipality? Are you ready for work?

Suggestions:

1. Register from Planning for Canada: https://www.nairaland.com/5031893/canadian-express-entry-federal-skilled/178#76821830

2. Go to the Living in Canada thread. Page 1 will keep you engaged for while. You can then continue through page 2 to the current page.

etrange:
Guys, I need help !!!

I just recently did my biometrics. What I need now is advice on how to take my mind off anything CIC/IRCC/PR/Canada/etc. I need to concentrate on my job as I am in the middle of a huge assignment. The whole PR thing won't allow me sleep. Everyday, I wake up wondering if I filled this or missed that; I think of 101 reasons why my application might be rejected: I did not upload stamped pages of my old passport, can't remember if I entered my ECA number, my letter of non indebtedness was dated a couple months before the date on my statement, etc. And then I start panicking and most times end up not achieving anything tangible that day and the cycle continues. This is madness. I can't deal!

6421 is NOC C and so will not count.

adeptonlin:
Kindly help me ooo, how can I combine 2 NOC's to give me maximum score of 50 with three years of experience in my EE profile.
First NOC (6421) Aug 2012 - Jan 2014
Second NOC (1121) Feb 2014 - July 2016

With 2 kids and a history of living together, your friend should qualify for common-law which for immigration purposes is the same as marriage. Not that they shouldn't go ahead and marry.

The option you seem to be looking at is "spouse unaccompanying". They need to look long and hard at it because spousal sponsorship after is a long journey.

Have they checked the crs tool well? The spouse doesn't have to max IELTS to contribute good points.

kk2003:
Gurus in the house, please below case of which a friend is asking for advise.


"My fiance and I are yet to get married although we already have two kids. Although we are thinking of quickly doing the court marriage for the sake of this journey and do the remaining later because of finance, however, considering the fact that CRS isn't dropping and PNP is becoming difficult, we have been advised that one should go ahead with the process and file application for the other later. If we get married, the spouse will not be able to contribute much in terms of points because level of education (o-Level). So IELTS will be difficult. The PA is 32, Masters.

Etrange my guy!! I totally understand loool. I've been feeling exactly the same way. I've felt a cascade of emotions, from fear to anxiety to panics to everything I can ever feel. I tried to do an online course, but I couldn't just focus. I finally accepted my fate, that maybe this is part of the price I have to pay for what I want.
So please take it easy on yourself. Find something to occupy your mind. Are you following GOT? Pray a little more. It will all end in praise.

etrange:
Guys, I need help !!!

I just recently did my biometrics. What I need now is advice on how to take my mind off anything CIC/IRCC/PR/Canada/etc. I need to concentrate on my job as I am in the middle of a huge assignment. The whole PR thing won't allow me sleep. Everyday, I wake up wondering if I filled this or missed that; I think of 101 reasons why my application might be rejected: I did not upload stamped pages of my old passport, can't remember if I entered my ECA number, my letter of non indebtedness was dated a couple months before the date on my statement, etc. And then I start panicking and most times end up not achieving anything tangible that day and the cycle continues. This is madness. I can't deal!

That means the NOC's should be the same?

joo2018:
6421 is NOC C and so will not count.

I'm not quite sure this registration works for those with just BIL. I tried but I couldn't

joo2018:


Welcome to the post-AOR world.

Turn your mind now to living in Canada. Have you chosen a province/municipality? Are you ready for work?

Suggestions:

1. Register from Planning for Canada: https://www.nairaland.com/5031893/canadian-express-entry-federal-skilled/178#76821830

2. Go to the Living in Canada thread. Page 1 will keep you engaged for while. You can then continue through page 2 to the current page.

joo2018:


Welcome to the post-AOR world.

Turn your mind now to living in Canada. Have you chosen a province/municipality? Are you ready for work?

Suggestions:

1. Register from Planning for Canada: https://www.nairaland.com/5031893/canadian-express-entry-federal-skilled/178#76821830

2. Go to the Living in Canada thread. Page 1 will keep you engaged for while. You can then continue through page 2 to the current page.

Thanks for reaching to my reaching out!

Province? I have chosen, changed my mind, chosen again and changed my mind again... First, I wanted Quebec as I speak French. Then I got a letter from CIC advising that I choose any other province asides Quebec. They even listed links to bodies that will help me settle in the francophone communities of these anglophone provinces. This is in a bid to spread French across the country. Then I switched to Calgary. I later read somewhere that their oil dependent economy is ailing and jobs are becoming a bit scarce. Then I chose BC. That was before I learned how expensive it is over there. Ontario isn't any better. So I am back to Quebec.

The Planning for Canada guys no longer accept BIL.

Guess I will settle for the leaving in Canada thread.

Thanks!

Palominopeaches:

Etrange my guy!! I totally understand loool. I've been feeling exactly the same way. I've felt a cascade of emotions, from fear to anxiety to panics to everything I can ever feel. I tried to do an online course, but I couldn't just focus. I finally accepted my fate, that maybe this is part of the price I have to pay for what I want.
So please take it easy on yourself. Find something to occupy your mind. Are you following GOT? Pray a little more. It will all end in praise.

My dear, this kind thing nawa o! I am not into GOT. I have prayed so often that heavens now know all my lines.

It's been a while though, hope you are packing your things already. I am not waiting for anybody o!

Palominopeaches:

I'm not quite sure this registration works for those with just BIL. I tried but I couldn't

True, heard they changed their MO.

That sucks.

When did you attempt registering? As recently as Feb, they were still accepting.

Palominopeaches:
I'm not quite sure this registration works for those with just BIL. I tried but I couldn't

etrange:


Thanks for reaching to my reaching out!

Province? I have chosen, changed my mind, chosen again and changed my mind again... First, I wanted Quebec as I speak French. Then I got a letter from CIC advising that I choose any other province asides Quebec. They even listed links to bodies that will help me settle in the francophone communities of these anglophone provinces. This is in a bid to spread French across the country. Then I switched to Calgary. I later read somewhere that their oil dependent economy is ailing and jobs are becoming a bit scarce. Then I chose BC. That was before I learned how expensive it is over there. Ontario isn't any better. So I am back to Quebec.

The Planning for Canada guys no longer accept BIL.

Guess I will settle for the leaving in Canada thread.

Thanks!

Your province choice is turninoninown.

Hello guys I’m new here, is there any WhatsApp group for prospective candidates waiting for ITA. If there is any please inbox me

joo2018:
That sucks.

When did you attempt registering? As recently as Feb, they were still accepting.

Your province choice is turninoninown.

As for me, I got BIL this April and that's when I tried registering with those guys and got booted out

Province is not a problem, let me get PPR first.

etrange:
Guys, I need help !!!

I just recently did my biometrics. What I need now is advice on how to take my mind off anything CIC/IRCC/PR/Canada/etc. I need to concentrate on my job as I am in the middle of a huge assignment. The whole PR thing won't allow me sleep. Everyday, I wake up wondering if I filled this or missed that; I think of 101 reasons why my application might be rejected: I did not upload stamped pages of my old passport, can't remember if I entered my ECA number, my letter of non indebtedness was dated a couple months before the date on my statement, etc. And then I start panicking and most times end up not achieving anything tangible that day and the cycle continues. This is madness. I can't deal!

This thing is hard mehn, I've updated PPR script and tire, the thing has almost become a diary. I think I have sort of tried to trick my mind into focusing on putting everything I can in place before the big move, that way whenever it comes what is left will be booking a seat on the flight. Maybe the trick is not taking your mind off it, maybe it's doing whatever you can to prepare for the journey ahead, that way you're not obsessing on the application itself. E.g have you checked that your driver's licence is good for when you get there?(someone mentioned something about graduated UU-25.) Do you have all your transcripts sorted if you require a course by course evaluation? What about reference letters for job applications over there, do you know who'll write them for you in your current place of work? Have you kissed their behinds enough?

Hello @ladymarshall
Please can you assist me look through my salary certificate and reference letters sample?
I sent a PM request to your email.
Thanks!

ladymarshall:
I used those links to draft mine. Yes it should be stamped and signed. After you draft yours, I can crosscheck via pm

I submitted only reference letter in CIC format and salary certificate.

etrange:
Guys, I need help !!!

I just recently did my biometrics. What I need now is advice on how to take my mind off anything CIC/IRCC/PR/Canada/etc. I need to concentrate on my job as I am in the middle of a huge assignment. The whole PR thing won't allow me sleep. Everyday, I wake up wondering if I filled this or missed that; I think of 101 reasons why my application might be rejected: I did not upload stamped pages of my old passport, can't remember if I entered my ECA number, my letter of non indebtedness was dated a couple months before the date on my statement, etc. And then I start panicking and most times end up not achieving anything tangible that day and the cycle continues. This is madness. I can't deal!

Sorry,I can relate. Truth be told, there is hardly anyone that didn't experience all these. You just have to take your mind off it.

Jennypharb1:


This thing is hard mehn, I've updated PPR script and tire, the thing has almost become a diary. I think I have sort of tried to trick my mind into focusing on putting everything I can in place before the big move, that way whenever it comes what is left will be booking a seat on the flight. Maybe the trick is not taking your mind off it, maybe it's doing whatever you can to prepare for the journey ahead, that way you're not obsessing on the application itself. E.g have you checked that your driver's licence is good for when you get there?(someone mentioned something about graduated UU-25.) Do you have all your transcripts sorted if you require a course by course evaluation? What about reference letters for job applications over there, do you know who'll write them for you in your current place of work? Have you kissed their behinds enough?

Lol@Bolded

OK, this is another dimension. Which one is U 25 again? Is it a tournament? Please, help me with a link.

I believe I can get a course by course evaluation from WES using the already submitted documents used for my ECA. I stand to be corrected.

As for reference letters, I know my targets already and yes, I have been kissing their toes

Haaaa a

bouqounmie:
I know your other moniker sef.
I'm just good like that

Jisox

ladymarshall:
You think so? I know you and I wasn't even "virtually alive" on this thread when you were active here. Generations after you read and remember. Your comments live on

Monday is coming... Cic vos will resume work

damzy88:

Sorry,I can relate. Truth be told, there is hardly anyone that didn't experience all these. You just have to take your mind off it.

I try. I try.

I love politics so I decided to focus more on politics just to divert my attention. Then I moved to international politics. Then I found myself in Canadian politics. Then voila! I started wondering what will happen to my application if Trudeau loses, will the incoming PM be in favor of immigration? And I'm back to anxiety.

etrange:


I try. I try.

I love politics so I decided to focus more on politics just to divert my attention. Then I moved to international politics. Then I found myself in Canadian politics. Then voila! I started wondering what will happen to my application if Trudeau loses, will the incoming PM be in favor of immigration? And I'm back to anxiety.

looool. This Canny hustle ehn. Oga gaan.

No, it means you can only use the second NOC.

adeptonlin:
That means the NOC's should be the same?

etrange:


Thanks for reaching to my reaching out!

Province? I have chosen, changed my mind, chosen again and changed my mind again... First, I wanted Quebec as I speak French. Then I got a letter from CIC advising that I choose any other province asides Quebec. They even listed links to bodies that will help me settle in the francophone communities of these anglophone provinces. This is in a bid to spread French across the country. Then I switched to Calgary. I later read somewhere that their oil dependent economy is ailing and jobs are becoming a bit scarce. Then I chose BC. That was before I learned how expensive it is over there. Ontario isn't any better. So I am back to Quebec.

The Planning for Canada guys no longer accept BIL.

Guess I will settle for the leaving in Canada thread.

Thanks!

For Quebec, don’t you need to also complete another immigration application? This can keep you busy.

Reading the living in Canada thread will likely make you more anxious. You can unfollow this thread or other related threads if it adds to your anxiety and check on it once in a while. Overall assure yourself that your application is fine and just wait it out. I think you only have reason to feel anxious after the 6month mark. Check your processing times with other people with same AOR, this will help give some perspective and keep you calm.

[quote author=etrange post=77933755]Guys, I need help !!!

I just recently did my biometrics. What I need now is advice on how to take my mind off anything CIC/IRCC/PR/Canada/etc. I need to concentrate on my job as I am in the middle of a huge assignment. The whole PR thing won't allow me sleep


Hahahahahahahaha >
You are even better than me.. I haven't even sat for my ielts and I'm already daydreaming Couldnt even concentrate in church today after a friend of mine called to say they have gotten PPR.. I was daydreaming all through the mass
God epp me

Can you post the job description of your first NOC? Someone might help you find a better fit in O,A,B.

adeptonlin:
Kindly help me ooo, how can I combine 2 NOC's to give me maximum score of 50 with three years of experience in my EE profile.
First NOC (6421) Aug 2012 - Jan 2014
Second NOC (1121) Feb 2014 - July 2016

Xclusivemaama:


Hahahahahahahaha grin grin grin grin grin grin >
You are even better than me.. I haven't even sat for my ielts and I'm already daydreaming