Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,194,549 members, 7,955,041 topics. Date: Saturday, 21 September 2024 at 03:14 PM |
Nairaland Forum / Nairaland / General / Career / Why Are ICAN Staff So Slow And Unprofessional? (18182 Views)
Is It Unprofessional To Use Whatsapp For Official/business Calls? / Konga Sacks Over 70% Of Staff / First Bank, Whtycleon Sacking Staff Massively (2) (3) (4)
Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:03pm On Oct 30, 2019 |
I am sure alot of us have experienced delays/sluggishness from ICAN's operations staff at some point and it is becoming overwhelming. This is not the first time this has happened. What makes matters worse is that they seldom respond to your queries, leaving you in dilemma on what steps to take especially if you are resident outside lagos. Recently, I paid my dues online using the webpay platform on 25th of October, using my atm card details but my online profile was not updated to reflect the changes and sadly, deadline of 31st october is fast approaching. I have emailed, called and texted them but they are not responding. I only got an email from a representative who did not seem to understand my query properly. I mentioned that I paid online but he/she still asked me to scan evidence? All efforts to reach back has been unsuccessful as they don't pick calls, reply emails or sms. Pls what should I do? I am currently out of Lagos but will be back in 3 days time. Modes, pls move to front page. I really need help. Deadline is tomorrow, 31st october and they are not responding to me. 6 Likes 3 Shares
|
Re: Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:04pm On Oct 30, 2019 |
Automated response to me 1 Like
|
Re: Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:05pm On Oct 30, 2019 |
Feedback from representative saying I should send a scanned evidence, even after mentioning that I paid online and my respone to him/her 1 Like
|
Re: Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:07pm On Oct 30, 2019 |
Reminder to the representative that my issue is still unresolved 2 Likes
|
Re: Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:12pm On Oct 30, 2019 |
Evidence of calls made to ICAN
|
Re: Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:13pm On Oct 30, 2019 |
Evidence of SMS sent to ICAN 3 Likes
|
Re: Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:18pm On Oct 30, 2019 |
Cc: Danxplore |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Nobody: 12:32pm On Oct 30, 2019 |
ElasticStone: They are quite very ineffectual. Just find your way to their head office when ever you return, you don't seem to have many options now, or you could visit any of their branches in your current state of residence. The irony is that ICAN's last three or four chapters in Management Information (Foundation diet) is on ICT related topics. Charity has not begun at home yet. Modified# Modes, help this dude abeg: Lalasticlala, Mynd44, David470 11 Likes 1 Share |
Re: Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:37pm On Oct 30, 2019 |
plot: Thanks alot 2 Likes |
Re: Why Are ICAN Staff So Slow And Unprofessional? by ElasticStone(m): 12:38pm On Oct 30, 2019 |
otunbalamba: Exactly. The thing is so painful 4 Likes |
Re: Why Are ICAN Staff So Slow And Unprofessional? by BlackHummer(m): 12:40pm On Oct 30, 2019 |
Lol. The key is to pay like 1 month before deadline or go to their office. They still prefare the old ways 15 Likes 1 Share |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Nobody: 12:41pm On Oct 30, 2019 |
ElasticStone: You're welcome 2 Likes |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Ekakamba: 4:25pm On Oct 30, 2019 |
This is Nigeria! Where a customer ain't king/queen but subject. 6 Likes |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Annie001: 4:25pm On Oct 30, 2019 |
Because they are trained to be slow 7 Likes |
Re: Why Are ICAN Staff So Slow And Unprofessional? by qanda: 4:25pm On Oct 30, 2019 |
Re: Why Are ICAN Staff So Slow And Unprofessional? by A56hmed: 4:26pm On Oct 30, 2019 |
Not just them.... It is a norm in virtually all institutions in obodo Nigeria 6 Likes |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Fryzi(m): 4:26pm On Oct 30, 2019 |
Everything in Nigeria is either slow or dead 1 Like |
Re: Why Are ICAN Staff So Slow And Unprofessional? by helinues: 4:27pm On Oct 30, 2019 |
Ok |
Re: Why Are ICAN Staff So Slow And Unprofessional? by wwwihy: 4:27pm On Oct 30, 2019 |
The Best thing is to go to ICAN office |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Wagasigiungu(m): 4:28pm On Oct 30, 2019 |
Rather unfortunately this is the bane of most Nigerian institutions. This is the 21st century for crying out loud. Even those that have a website hardly ever carry out maintenance or update it. You send emails and no response. Nigerian firms and businesses should embrace technology cos it is here to change and most youths now hv embraced tech. You don't even hv to be in the office to respond to mails. You hva a mobile smartphone. The world is now a global village and you don't need to be physically present for most stuffs- online applications, email correspondence, on line interviews, etc. That's why i love dealing with foreign coys. 9 Likes 1 Share |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Surulereman(m): 4:29pm On Oct 30, 2019 |
Go in person to their head office. This is a classic example of poor client/customer service, caused by poor attitude to work and lack of supervision by the superior officers. 3 Likes |
Re: Why Are ICAN Staff So Slow And Unprofessional? by sammirano: 4:32pm On Oct 30, 2019 |
Annie001: |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Vision2ae: 4:32pm On Oct 30, 2019 |
my dad had to go head office too..for one license renewal |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Femich18(m): 4:35pm On Oct 30, 2019 |
Guy, Just go to their office. Those people are like that when you send mails to them. Very Annoying! Wish you the very in your exam coming up next month |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Toyosimuyiwa: 4:38pm On Oct 30, 2019 |
Please guys! am also owing dues of #14k, will i be able to write this November diet if i don't pay my outstanding dues? |
Re: Why Are ICAN Staff So Slow And Unprofessional? by 12345baba(m): 4:39pm On Oct 30, 2019 |
The title ican dey heavy them |
Re: Why Are ICAN Staff So Slow And Unprofessional? by AkpaAmu99: 4:40pm On Oct 30, 2019 |
[s] helinues:[/s] |
Re: Why Are ICAN Staff So Slow And Unprofessional? by dinodangana(m): 4:41pm On Oct 30, 2019 |
Mr brother, ICAN haven't spent more than 5mins to respond to me before sir, stop painting our body as inefficient, ICAN is efficient and professional and that's the reason why we want to join the body, u are contacting the wrong office, send an email to profilehelpdesk@ican.org.ng 7 Likes 1 Share |
Re: Why Are ICAN Staff So Slow And Unprofessional? by erons22(m): 4:42pm On Oct 30, 2019 |
ElasticStone: You will need to call them or go to their office ASAP |
Re: Why Are ICAN Staff So Slow And Unprofessional? by Ykman(m): 4:42pm On Oct 30, 2019 |
You can put a call or send a mail to their Head of IT, Mr Henry, he'll be of help via hiheacho@ican.org.ng or ithelpdesk@ican.org.ng and 01-2912821. Truth be told, they ought to have since re-invented their ways. 1 Like 1 Share |
Varying Salaries In Different Fields / Drama As Senate Confirms Victor Muruako As Fiscal Responsibility Commission Boss / Oluwaseun Ayodeji Osowobi Named “Commonwealth Young Person Of The Year”
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 30 |