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First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards - Business (3) - Nairaland

Nairaland Forum / Nairaland / General / Business / First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards (17257 Views)

First Bank Wins 2019 Oil And Gas Banker Award / Access Bank Wins Most Outstanding Company In Sustainability In Africa / First Bank Wins Global Finance Best Bank Awards 2018 (2) (3) (4)

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Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Primeken: 10:32am On Jan 28, 2020
Zenith is the real deal
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by bromen: 10:35am On Jan 28, 2020
were is Zenith bank? they deserve that award.

1 Like

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Nobody: 10:44am On Jan 28, 2020
If them like, make them win worldwide Retailers
That one concern them.
I no dey use their bank again ooo

Access Bank and Gt Bank.

1 Like

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by vivalavida(m): 10:47am On Jan 28, 2020
These people never see zenith bank app

Anytime i want to transfer money and i dont need stories like i didnt get the alert or the money is hanging,i switch to my zenith app. That app is the best
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by vivalavida(m): 10:49am On Jan 28, 2020
realvikash:
Lies from abyss grin
Uba all the way cool, besides I heard Union Bank make sense? Who banks with them here, would like to know if that's true

Umobile dey act up at times oo. the interface is fine but sometimes e dey Bleep up. sometimes i buy card with it and wont get my line topped up. so,e days later,they will revert the money.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by bergs2: 10:52am On Jan 28, 2020
destiny322:
I wonder what I am doing with polaris bank... God... If this bank never kill me I no go learn lesson.

Story for the gods: that's the lament of a broke customer like me.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by aminusodiq(m): 10:53am On Jan 28, 2020
NaijaOlosho:
Lies from the pit of hell.

This is pure magomago

Even FCMB self better pass first bank

First bank wey hang my money for almost 2 months

grin
to me first bank is d best with mobile banking... Iv exhausted all my funds in it al because of always sucesful mobile tranfer grin grin
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by miqos02(m): 11:00am On Jan 28, 2020
Why?
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by 2shure: 11:02am On Jan 28, 2020
Union bank. Big,strong,reliable.You, your bank. Lol. Acces bank debited me 5k,but atm paid me 3k. Me that just finished taking some weed. Got thr 10mins later early morning with crowd. Just for me to do superman,chanced 2 girls and pressed 5k. Lo and behold 3k came out in 500 naira denominations.i tot i was still high. I counted it 3k.till now my 2k never reverse back. While leaving 2 haters hissed at me.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Shedybliss(m): 11:02am On Jan 28, 2020
UBA all the way, they have more banking options.
realvikash:
Lies from abyss grin
Uba all the way cool, besides I heard Union Bank make sense? Who banks with them here, would like to know if that's true

1 Like

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by ameh99: 11:11am On Jan 28, 2020
Who gave them the award...

Let me just be reading comments

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by SouthSouth1914: 11:11am On Jan 28, 2020
OlawaleBammie:


Why is everything happening to you on Friday sef?? with ur 39,000+ wey dey ur account??

Stop being delusional and stick to the topic. Send your account details, I promise to credit you 50k. That’s if you apologize for being a pussyy this morning! grin
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by clily: 11:14am On Jan 28, 2020
SouthSouth1914:
If this is true then I can tell you app innovation in Nigeria is dead. The FirstBank app is full of too many flaws ranging from Money transfers to buying of calling cards!

Too many errors per say. Sometimes, you get error messages saying “Beneficiary Unavailable” yet funds have been sent!

Sometimes it is “FAILED” yet they will debit you and never ever refund it in 12 months time! I have one of too many transactions I did February 14th 2019, N8,500 and was debited 3 times! they refunded me on Jan 3rd or 4th 2020! Took them more than 11 months to refund!! Is this innovation in any sense?

FirstBank should improve on customer/consumer service delivery else, they will end up like EcoBank- A bank with no sense or direction!

They should stop peddling lies to the public! Everyone using FirstBank should speak up...

You are right, i have similar issue on POS too. Mine is 100k but they said it will be reversed within 7 working days, I'm really scared right now
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by SouthSouth1914: 11:16am On Jan 28, 2020
clily:

You are right, i have similar issue on POS too. Mine is 100k but they said it will be reversed within 7 working days, I'm really scared right now

Standard time length is 14 working days. I hope they get resolved for you soonest!
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by ComradeShegs(m): 11:23am On Jan 28, 2020
You people will just be confusing someone here. I concluded I was going to open an acct with First Bank immediately I saw this thread but entering into the comment section, wunna con d3y discourage person again. I just want to leave this useless Access Bank for good. undecided

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Sapiosexuality(m): 11:26am On Jan 28, 2020
For real? And I have been saving one beneficiary for months without success. Other apps must be terrible then.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by emmanuelsea(m): 11:31am On Jan 28, 2020
stephanie11:
First Bank of Nigeria Limited has been named 2019 “Best Mobile Banking App” and “Fastest Growing Retail Bank” winner by Global Business Outlook. The Global Business Outlook Award recognises and rewards excellence in business in companies across the world, both in the public and private sectors. The award rewards innovation, creativity and the drive to create value.

FirstBank earned the Fastest Growing Retail Bank recognition because of its leading role in promoting financial inclusion in the country, a drive which has resulted in its 44,000 Agent Banking network designed to complement the provision of bespoke financial services at its over 750 branches nationwide.

It also won the Best Mobile Banking App award thanks to its Firstmobile banking app’s capability at performing a wide range of financial transactions in a safe, adaptable, futuristic and efficient manner. The user friendly app is widely renowned for its ease of navigation and state of the art security features to mitigate risk against fraud.

In the course of 2019, FirstBank bagged numerous awards across various areas of its business operations. The awards comprise Women Empowerment Category – Sustainable Banking Awards by CBN Bankers Committee, Best Private Bank in Nigeria 2019 by Global Finance Magazine and World Finance Magazine respectively; Best Process Automation Initiative, Application or Programme by Asian Banker International Excellence in Retail Financial Services; Best Banking Brand Nigeria 2019 by Global Brands Magazine; Best Retail Bank in Nigeria by Global Banking and Finance Review and Asian Banker International Excellence in Retail Financial Services Awards respectively; Cashless Driver: Highest Volume in Bill Payments and Highest Transaction Volume in Real-Time Payments by CBN Electronic Payments Incentive Scheme (EPIS) – Efficiency Awards; Long Service Corporate Award by Nigerian Economic Summit Group; Best Financial Inclusion Program - Nigeria 2019 and Bank of The Year - Nigeria 2019 by International Investor, amongst many others.

Speaking on the awards, Folake Ani-Mumuney, the Bank’s Group Head, Marketing & Corporate Communications said, ”We appreciate the recognition of these awards by the respective awarding bodies. The awards are dedicated to all our customers across the globe as their continued patronage of our services is appreciated. We remain steadfast and would not rest on our laurels at rendering bespoke financial services tailored to meet the financial needs of our valued customers, irrespective of where they may be.”

About FirstBank

First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa with its impact woven into the fabric of society. The Bank which has been sustaining its development-oriented services for over 125 years as the region’s foremost financial inclusion services provider, offers a comprehensive range of retail and corporate financial services through more than 44,000 business outlets to over 17 million customer accounts.

As a national icon and an international player, FirstBank is one of the most enduring financial services brands in Africa with international footprints extending through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as a Representative Office in Beijing.

FirstBank has been nimble at promoting a digital economy in Africa and has issued over 10 million cards, the first bank to achieve such milestone in Nigeria. FirstBank’s financial inclusion and cashless transaction drive have resulted in over 228 million users on its USSD banking service through the nationally acclaimed *894# banking service and over 3.4 million users on its Firstmobile platform.

Since its establishment in 1894, FirstBank has consistently built relationships with customers, focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank, one of Africa’s most sustainable financial services brands, provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.

FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; “Best Retail Bank in Nigeria” for eight consecutive years (2011 – 2018) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years. Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.

https://politicsnigeria.com/first-bank-wins-best-mobile-banking-app-and-fastest-growing-retail-bank-awards/

Congratulations to First Bank
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by fynn12(f): 11:31am On Jan 28, 2020
realvikash:
Lies from abyss grin
Uba all the way cool, besides I heard Union Bank make sense? Who banks with them here, would like to know if that's true

GT bank app is the best

2 Likes

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by fynn12(f): 11:34am On Jan 28, 2020
sagieramos:
Where UBA con dey?

Modified:
UBA chat banking is what I find amazing, especially the use of Leo on Facebook to send money and printing of account statement

Leo that is slow and sluggish especially when you want to chat with a bank customer agent.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by blazeahams(m): 11:38am On Jan 28, 2020
Zenith bank Mobile apps, Eco bank, GTB, First bank
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by jattopeter(m): 11:40am On Jan 28, 2020
Try using latest Keystone Bank app then you will know that Keystone Mobile app is the best.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by dottozil: 11:44am On Jan 28, 2020
realvikash:
Lies from abyss grin
Uba all the way cool, besides I heard Union Bank make sense? Who banks with them here, would like to know if that's true

I bank with them and it's true

1 Like

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Bahddo(m): 11:50am On Jan 28, 2020
faithfull18:
GTB app is the best, the award was wrongly given. You can't check previous transactions done months back on the First bank app unlike GTB app where you can.
actually you can. It's buggy in my opinion but you can set the date picker else it defaults to the current month.

The GTB app is one of the ugliest banking apps I've ever seen, and it took me a while to set it up because of their then malfunctioning otp service (code you get with sms 5 seconds ago wouldn't work, and they sometimes recycle code). The user experience is sometimes frustrating. The First Bank app is better by far.

The Alat (by Wema) app is way ahead of the both of them. It should have won the award instead.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by jahbiz: 11:52am On Jan 28, 2020
3rdavefarms:
SECURITY always asking for Money
lol. One of the reasons I hardly go to first bank now. If you are young and a little bit fresh una must drop something whether una go deposit or withdraw they dont care... na so you go dey hear oga how fa na? like say dem be police. I love their mobile app, there is still room for improvement tho
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by evergenuineshop: 12:07pm On Jan 28, 2020
realvikash:
Lies from abyss grin
Uba all the way cool, besides I heard Union Bank make sense? Who banks with them here, would like to know if that's true

Union is best bro

1 Like

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by kamez(m): 12:21pm On Jan 28, 2020
Mymynd4u:
I get 1000 naira for my account since my atm expire in 2013... Instead make interest dey enter my account, na deduction everytime.


I get like 700 sumtin now sha.. Hwo I wish I can stil withdraw my 700 but my account is dormant

Even their door na useless thing. Other banks open door when u press a button but for them, if u never chop, just call d security to open it for u coz only u no fit except u chop well


I'm sure if they are giving award for worst bank door, firstbank will still collect number 1 grin

my brother that their door eeh!! pull it wrongly, and it can dislocate ur shoulder.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Vecto(m): 12:21pm On Jan 28, 2020
Zenith's internet banking is more faster.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Vecto(m): 12:32pm On Jan 28, 2020
angry

Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by sagieramos(m): 12:32pm On Jan 28, 2020
fynn12:


Leo that is slow and sluggish especially when you want to chat with a bank customer agent.

Leo is fast and convenient for me. Use Facebook messenger (not the lite version)
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Nobody: 12:41pm On Jan 28, 2020
Banks in Nigeria are rogue institutions. Their promoters cheat their employees and customers at will without any let or hindrances because they are all owned by the powers that be.

I am not their fans. They are only necessary evils.
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by Johnsown1(m): 12:44pm On Jan 28, 2020
They try shall,


Check my signature for your genuine land purchase in Enugu at good prices.you will get paid if you refer a client that buys property from us
Re: First Bank Wins Best Mobile Banking App And Fastest Growing Retail Bank Awards by eyinola: 1:14pm On Jan 28, 2020
SouthSouth1914:
If this is true then I can tell you app innovation in Nigeria is dead. The FirstBank app is full of too many flaws ranging from Money transfers to buying of calling cards!

Too many errors per say. Sometimes, you get error messages saying “Beneficiary Unavailable” yet funds have been sent!

Sometimes it is “FAILED” yet they will debit you and never ever refund it in 12 months time! I have one of too many transactions I did February 14th 2019, N8,500 and was debited 3 times! they refunded me on Jan 3rd or 4th 2020! Took them more than 11 months to refund!! Is this innovation in any sense?

FirstBank should improve on customer/consumer service delivery else, they will end up like EcoBank- A bank with no sense or direction!

They should stop peddling lies to the public! Everyone using FirstBank should speak up...

wow,and i can say to u i never experienced such since I hv been using it for d past 4 years now,the worst is when i recharge my dstv and not successfully within 20 mins i always get a reversal unlike uba that i hv to be writing letter up and down onto their own error

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