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Nairaland Forum / Science/Technology / Technology Market / Clubkonnect Adverts Shoud Be Barred From Nairaland. (3340 Views)
Is This Clubkonnect Fraud? / Clubkonnect, Refund My Money Or Give Me My Data / Clubkonnect.com Pls Come In (2) (3) (4)
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by sauceEEP(m): 7:22am On Apr 26, 2020 |
clubkonnect:Clubkonnect i think you forgot to log out from your main account alternate switching gone wrong... 11 Likes 5 Shares
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Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by monimekaz(m): 7:26am On Apr 26, 2020 |
lanrefront1: Nairaland is hypocritical.. He said he doesn't want gamble or betting yet he allows adverts for gambling even on front page.. A thing cannot be and not be at the same time.. 2 Likes |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by monimekaz(m): 7:30am On Apr 26, 2020 |
Seun:Also one of your rules says Gambling is not allowed on this platform.. How come I'm seeing gambling adverts even on front page.? |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by busuyi44: 8:41am On Apr 26, 2020 |
ibawon: Tnx to Covid 19 compulsory holiday I checked through Nairaland yesterday. I saw a lot of complaints about clubkonnect's customer service. They need to work on customer service department. Issue of delay in crediting customer's wallet after paying to their bank account is abound. Interswitch platform to top up ur wallet with ATM card, dy added to remove this delay didn't help, also littered with payment failure. Another problem is delay in getting value for ur money (data, airtime, cable TV subscription) after payment from ur clubkonnect wallet. Some of these complaints are beyond clubkonnect. They could be network issue or related . Things could still go south even when you tried ur best. For example Access bank debited me TWICE for a Visa card I did not apply for. It's over a month now Access bk hasn't refunded me despite regular feedbacks to them via email and Twitter. Atimes we experience dispense errors from various bank ATMachines. Yet we don't tag our banks s.c.a.m.m.e.r.s. Our online payment system in Nigeria sucks . Luckily for me I didn't experience any delay. Topping up was smooth and data I bought was sent instantly. My advice to clubkonnect : --- improvement in customer service, dy can make use of online channels like Twitter and Facebook messager. Issues will come because of our poor online payment system. Dy mustn't be abusive or provocative. Polite polite polite to customers. Customers too should give them time (48hrs window on weekdays and 72hrs for weekends ) to resolve issues. How dy handle issues can mar or make them. It is left to clubkonnect --- Create a dedicated Nairaland thread where customers can come to logde complaints since most customers get their issues resolved on this platform. 3 Likes |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by lanrefront1(m): 4:50pm On Apr 26, 2020 |
Toma2: Definitely not me |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by clubkonnect: 8:56am On Apr 27, 2020 |
Wow!!! We promise to improve more. Thank you for choosing CLUBKONNECT!!! quote author=monichannel post=88861682]I have been using clubkonnect for over 3 years now, I only encountered problem with deposit once and their Customer service was so poor it wasn't resolved. Apart from that one experience, it has been a smooth ride. But I must say I have heard so many people complaining about their service. My 2cents[/quote] |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Nobody: 9:07am On Apr 27, 2020 |
clubkonnect: |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Nobody: 9:07am On Apr 27, 2020 |
clubkonnect:hahaha damage control..... You have been patronising yourself without issues, it normal but remember to always logout and change moniker... 4 Likes 1 Share |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by clubkonnect: 9:19am On Apr 27, 2020 |
Noted. Thank you for the advice. Also, Thank you for choosing CLUBKONNECT!!! busuyi44: |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by lanrefront1(m): 11:27am On Apr 27, 2020 |
Kenwood007: I just dey laugh, thank God someone was able to screenshot that error on his part I know Nairaland will not take down his adverts. People should just remember that he the guy is intelligent. He won't chop your money when you pay small money, he waits for bigger ones. Also there's been times he's fallen out with people or customers generally. He waits until he he has enough new customers and gains enough confidence back, then he starts to strike... I really don't care anymore. Anyone that's get swindled that's their problem. Anyway, the monies are not big enough to any victim in problem anyway, so that's why many just let go in the end 1 Like |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by henryutd(m): 9:13pm On Apr 27, 2020 |
Which is the best? |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Mac2016(m): 11:13pm On Apr 27, 2020 |
I was scammed as well around January 2017 1 Like |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by fergieboy: 11:47pm On Apr 27, 2020 |
sauceEEP:Bad Guy I saw it too and I was like What are this guys smoking |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by scoundrel(f): 5:54am On Apr 28, 2020 |
Hypocrisy will lead to the downfall of this platform. If I go deeper into my first sentence I will catch a ban or somebody will change my password. I have resigned from reporting spam, fraud, pornographic and trolling acts on this forum. The people in charge don’t want to give themselves enough sense to do the needful. When I tire I’ll delete my account and continue my real-world life. |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Nasinazz(m): 7:50am On Apr 28, 2020 |
Tabbaz your attention is needed here, investigate and if clubkonnect is guilty don't hesitate to add his name and contact details to the scammers list... I can see he possess multiple monikers which he use in vouching for himself but he forgot to log out from the main... thanks to sauceeep that busted him with screenshot. 1 Like 1 Share |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by busuyi44: 2:49pm On Apr 28, 2020 |
Testing mode continue to clear doubt of Thomases. I tried clubkonnect service today to renew my dstv Yanga package subscription. I topped up d wallet with 5k with ease, no delay. Then went on to renew my dstv subscription for N2482.50 (instead of N2500). Clubkonnect, ur android app doesn't v DStv Yanga listed, work on this. I used a browser for the DStv Yanga subscription. H/w, my viewing days v not increased despite next payment date is showing 8 June. Y clubkonnect? See d screenshots below b4 n after payment from my wallet. In conclusion. My 2nd experience was smooth. 2 Likes
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Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by clubkonnect: 3:34pm On Apr 28, 2020 |
We are grateful for patronage. Kindly, forward your 1UC Number so we can work on it to resolve the issue. Thank you for choosing CLUBKONNECT!!! busuyi44: |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by clubkonnect: 3:37pm On Apr 28, 2020 |
We are grateful for your patronage. Kindly, forward your IUC NUMBER so we can work on it to resolve the issue. Thank you for choosing CLUBKONNECT!!! busuyi44: |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by busuyi44: 4:19pm On Apr 28, 2020 |
clubkonnect:Good omen 1 Like |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by clubkonnect: 5:25pm On Apr 28, 2020 |
Good Afternoon Sir. Your Decoder is activated till 8/6/2020. Thank you for choosing CLUBKONNECT!!! busuyi44: |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Karex81(m): 5:43pm On Apr 28, 2020 |
for those still using clubkonnect, I'm sorry for you. |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Fruitfulmum: 7:54pm On Apr 28, 2020 |
I use them.They are not scam,Their customer service has improved greatly.Like someone said earlier,we have dispense error with using our atms which we get refunds from our banks.I use atms on their site and when i dont get value i raise dispute and i get refunded. So issues with data and airtime delivery is very minimal.Just payments.This could be attributed to the volume of their transactions. I saw a comment on after paying to their account ,you notify with date of payment and et al Lets also give them time for resolution of issues than jumping to conclusion. I had an experience with one of my banks ,i did a mail to them there was an autogenerated mail that it would be responded to in 24hrs,i never got response until 3weeks after.It had to do with payments,but i never called them scam because i know its difficult to manage humans .customer services. May God bless the works of our hand...... 1 Like |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by busuyi44: 9:23pm On Apr 28, 2020 |
henryutd: Give clubkonnect 2nd chance as I did. I v not heard of them until some1 opened dis thread. U can start small and see if dy will impress u. My experience so far is contrary to d negative feedbacks about them on Nairaland and Google Playstore , could it be that dy v improved on their services or just by chance?? How it is working for me? 1. Download their android app. U can use mobile browser too 2. Create your account with your phone number 3. Click on fund ur wallet on d app, enter the amount 4. There are 3 options for payment (flutterwave, ATM and bank transfer). I used bank transfer option for the two top Ups I did successfully so far without issue, no delay, no call or message to their customer service to help with the top up.(ensure u enter ur registered phone number as description or narration of d transfer) 5. Click on notification on d app to notify them after a successful transfer to their First bank account 6. Check back like 5 minutes later u will see dt ur wallet wld v b credited. That is from my experience. 7. U can then begin to use d money in ur wallet for payment. So far I v bought Mtn data and renewed my dstv subscription successfully. I will try airtime purchase later 3 Likes 1 Share
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Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Ckcompliance: 11:58pm On Apr 28, 2020 |
lanrefront1: Thank you for giving us opportunity to serve you. Please clubkonnect is NOT A scam COMPANY . Kindly provide your registered number and date of payment or amount paid to support@nellobytesystems.com It will be investigated. But if it is issues with atm funding,Kindly contact your bank ,Reversal will be done if payment was not successful |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Ckcompliance: 11:58pm On Apr 28, 2020 |
lanrefront1: Thank you for giving us opportunity to serve you. Please clubkonnect is NOT A scam COMPANY . Kindly provide your registered number and date of payment or amount paid to support@nellobytesystems.com It will be investigated. But if it is issues with atm funding,Kindly contact your bank ,Reversal will be done if payment was not successful |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Ckcompliance: 12:02am On Apr 29, 2020 |
Preytor:Thank you for giving us opportunity to serve you. wallet funded Wallet balance N11,873.00 |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Ckcompliance: 12:03am On Apr 29, 2020 |
guass: Thank you for your feedback. Kindly provide evidence of payment to us. |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by Ckcompliance: 12:04am On Apr 29, 2020 |
busuyi44: Thanks for the positive feedback and also giving us the opportunity to serve you. |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by clubkonnect: 10:42am On Apr 29, 2020 |
Thanks for the positive feedback and also giving us the opportunity to serve you. We promise to improve more on our customer care service and never disappoint you. Thank you for choosing CLUBKONNECT!!! Fruitfulmum: |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by henryutd(m): 2:44pm On Apr 29, 2020 |
busuyi44:Thanks |
Re: Clubkonnect Adverts Shoud Be Barred From Nairaland. by SocialFinance: 2:53pm On Apr 29, 2020 |
Clubkonnect is not a scammer but like lmentioed above their customer service is very terrible.I have had lots of problems with them in the past. You can imagine paying for a data to renew your subscription and your money taken but no data was given. On 2 instances I lost 3gb & 4gb of data. On one occasion it took them 6 months to refund my money. This was after spending more than the refund on call and text. These are very terrible experience. In February this year I had to renew my subscription and I paid for data but while my wallet was debited, for more than 5hrs, data was not given.All call I made went to voicemail, text messages not answered and resolution system didn't work. Then I redo the subscription again to save my data from being wiped away. Again money taken, data wasn't given. After 10hrs, I turned to tiwatek and within minutes, I received data to rollover my 4gb yata balance. I went to clubkonnect to cancel my 2 subscription and a text for the same purpose because it's no more needed. Just 5mins after this, I received a text showing the first data sub was in. 2 hours later I checked found my money for 2nd sub was not refunded. I sent a text again asking them to cancel and refund my money.As soon as they received the text, data was given again instead of refund to my wallet. Anyway, my advice is this, if you can't manage frustration, disappointment and a terrible service, don't use clubkonnect. They have penchant for failing customer at a time it's least expected. Just zero your mind that you are dealing with uncertainty. It can be good & it can be worse The guy for over 3 years now have refused to make a positive change to his customers service. Good luck to him. |
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