seankafor:
Oh mehn, e sure me say the money this buyer has spent and is going to spend will amount or surpass the amount of the package itself..

Na the buyer I dey pity pass because I know he will be at loss the most.
And if he ends up calling the police or whatever on the two guys delivering and seller..
No be who call police dey always win case.. but shaa the matter go still tey for court..

If na me, I go count my losses and move on... Shit happens

OVA200:
I've done that before.
This is where you should have pick your point in the first place instead of saying they agreed on Omic office as the pickup station which the buyer denied with proof (the SMS).

By saying Omic office is the pickup station is like believing the seller (despite no evidence) and disputing buyer's side with his evidence.
In short that means you saying the buyer is lying.

seankafor:
Oh mehn, e sure me say the money this buyer has spent and is going to spend will amount or surpass the amount of the package itself..

selfmadeOLX:
Here is my verdict reading from all 3 sides;


Buyer paid for item

Seller confirmed and “used his preferred logistics company” to move item to buyer’s location

Logistics company used their preferred waybill method (options were not made available to buyer)

ITEM MISSING IN TRANSIT!

Buyer has no business with logistics company and/or waybill courier

Seller should refund or replace item

Seller should meet “his preferred logistics company” while they both put heads together to investigate the outcome and possible solution.

Life no suppose hard

bobo65:


Exactly seller got a full address but told Omicpet to send to ibadan not to the address

Harryfrosh:
Good evening everyone... I'm just really annoyed and angry right now because of what's going on between @bdemix and @omicpet.. Last two weeks ago.. I was scrolling the offerup thread and saw @bdemix post about Samsung note 20 ultra TLC 370k... I called him around 3am that day because I need phone urgently.. I talked to him that day about price and he insisted on the 370k... I said OK... I'll pay... And later asked him when the phone will land... Just to know maybe i can wait or not... He said in between two weeks... I said I have no option than to wait then... I paid him 70k and last week Saturday he called me that the phone is now in Nigeria and @omicpet will handle the waybill... I transferred the remaining balance of 300k... I now asked about the waybill bill... He said @omicpet company will handle that... I told him I'll like to know the actual price... So I can pay everything.. Then I went on to tell him I want home delivery.. Because I just moved to ibadan without knowing any place... And to also be on the safe side... He said Lagos to ibadan should be around 3k or 4k but maximum of 5k... I said OK... I sent him 4k... I was expecting home delivery... Then a man called me around 7pm yesterday.. The man said he was to deliver a package to me... I was really confused.. I called @bdemix just to confirm because I don't really understand... @bdemix said he was expecting the waybill number... And he also mentioned that to me yesterday morning when I asked him for any updates... He said he already sent 3k to @omicpet office and he'll call then in the evening to ask for the delivery number... Just for a public transport man to called me about the package... I said OK no problem... I went to challenge street spending #300 like 1 hour plus to my place.. I called @bdemix before going and getting there around 8:30pm yesterday evening... Driver is not there... I called him and he said he's still in elewe.. I don't know that place.. I asked around and they said elewe is in Lagos.. I feel angry... But I have 370k phone at stake... I told myself I'll wait... Around 9pm I called the man again and he said he was around ogere... I also don't know that place... I keep calling @bdemix to tell him what's going on and my displeasure about the situation... Around 10pm the man is no longer going through... I keep telling myself to wait.. Till around 12am and all the area is empty... Only me and I look for hotel around... The one available is occupied.. I don't just know what to do and I'm really scared... I was just thinking then I saw a filling station.. I walked in and explained what's going on to the filling station security man and the man pity my condition and let me in.. I sat on a bench till 4am I can't sleep because I'm really scared... Exactly 4am I called @bdemix to let him know I slept in the street... But he don't pick up.. I guess he was sleeping.. I called the driver and he went through... Hello sir... I slept inside filling station because of you yesterday and I was just crying on the phone because I've never expected that to happen to me at all... Sleeping in filling station... Empty place... The man said if I see him myself... I'll pity him.. He said he was robbed coming to ibadan.. I don't know what to say.. I called @bdemix again and he picked up dis time around 4:30am.. I explained everything to him on the phone and he told me not to worry that I'm safe... I said OK.. Already around 5am cap already moving... I stopped a cap and went back to my place... Around 8am the man called me again to come to the park.. I put on my clothes and board a cab again and on getting there.. I saw the man really damaged.. His car was also damaged like seriously.. I start feeling scared and nervous.. The man explained what happened to me how him and his passengers were robbed and injured... He now said my own package was stolen by the robbers... He said because the package is not that big.. He put it in front of the car and that's how the robbers was able to cat away the phone and other passengers phones and money... In dis junction, I don't know what to do or say because the man is really injured and his car is also damaged badly... I called @bdemix to explained and he said I should hold the driver responsible... That I should called police on him and all that... Me.. I don't want all dis stuff that's why I paid for home delivery and gave you my home address which you asked for... After all back and forth... I was able to invite some police to the discussion... The people around won't allow the police to do anything because they keep saying if the robbers killed the man like they killed a driver last week who will be asking questions... I called @bdemix and he said i should not agree and hold him very well.. But how na.. He now suggest using Army officers... I don't know any army here in ibadan... I called a junior brother who is army in Lagos and he called some of his friends in ibadan and they also showed up... When they arrived... They asked questions and they said all of us should go to where the robbery happened... We entered and on getting there... It's true robbers operate in the area over night... People around the area confirmed that and the person who towed the man vehicle also showed up that it's one of his friend that paid the man 20k towing money.. The army said we should go back and getting back... The oldest man among the army called me to corner that the situation now should be between me and those who sent the phone... He said I should call them.. I called @bdemix and he said I should call @omicpet and calling @omicpet he asked me did i paid for home delivery and I said yes.. He now asked if I sent my home address.. I said I sent it to @bdemix.. He then asked if I received a call about my package and I said a man called me around 7:30pm yesterday.. He now said since the man called me about my package and the phone already left his jurisdiction and the only thing for me to do is to hold the driver... The Army officer behind is really angry about that statement... But me.. I'm just tired... I don't sleep all night because of my phone and now the phone is nowhere to be found.. I now beg the man to calm down and help me because I'm really tired of everything.... He now went back to the driver to negotiate and the driver said he bought his car just few months ago via higher purchase and still paying debts monthly... But he should be able to pay 200k and keep paying 20k weekly.. The man... His wife and his two children are all crying.. The man said they paid him just 1k for the package... Remember I sent 4k for home delivery... I called @bdemix about it and he said the money is too low... But me I don't just know what to say again or do... I went back home and just trying to get some rest since yesterday.. But I've been trying to reach @omicpet since... Not picking up... And it's like @bdemix is also not ready to say anything about it... And to make things worse... The driver called me not long ago that his car dealer heard about the robbery and the man insist that he must pay his car money finish first and that he the driver will not be able to meet up with the phone money again... I called the army officers and they told me the case is between me and @bdemix and @omicpet that all of us should be able to reach agreement... I called @omicpet again not going through... I don't just have anywhere to than to create dis thread for others nairaland should also see to it and help out... 370k phone and 4k waybill and currently nothing to show for it

PotatoSalad:
Came back to check if the issue has been resolved. Still on the back and forth nonsense. Smh

You put someone's life in danger by making him stay out so late in an area that he wasn't really familiar with, that he had to sleep at a filling station. What if he got jumped? This period that people would do anything to paint the town red this Christmas.

Mehn if I was expecting waybill number from you and I got a call from some driver asking me to show so so place, I go swear for you

Seller dey speak grammar cos him don receive full payment. Say na escrow hold money now, it'd have been a breeze.

Poor OP is still trying to be civil with you.

Customer satisfaction no dey dictionary of some sellers here. Once they receive money, tone changes. You hope on grace of God to get your item. They just want you to send confirmation that you've received the item so they can screenshot it and use to woo unfortunate customers.

The more time you waste, the more it affects the image of your business. As I don note your name now, even if you have the sweetest deal, I'll pass.
Accept full responsibility, refund the op his complete 374k, count your loss and move on.

OP you don't need to worry. Should the need arise, involve the police asap.

Ipsum:
Since buyer hammered on home delivery & was promised a waybiill number according to him (Bus drivers don't use waybiill number), his only mistake was agreeing to have any form of contact whatsoever with the logistics company used because as far as I'm concerned he has no business with them whatsoever.

Even more so by the fact that he & the logistics company had no form of any prior contact or communication whatsoever from the very beginning, to when item was taken to the park etc.

Buyer should have just relaxed, contacted seller and allowed seller and the logistics company discuss, gloss over & nitpick on what the true technicalities of "Send of to Ibadan" truly means & the service his 3k payment covers.

The buyer should absolutely, I repeat, absolutely not be brought into that conversation at all, which he was never part of from the beginning. This is basic, basic, common sense.

Only discussion buyer should be brought in, is the final stage of resolution where the way forward will be discussed.

Harryfrosh:
Good evening everyone... I'm just really annoyed and angry right now because of what's going on between @bdemix and @omicpet.. Last two weeks ago.. I was scrolling the offerup thread and saw @bdemix post about Samsung note 20 ultra TLC 370k... I called him around 3am that day because I need phone urgently.. I talked to him that day about price and he insisted on the 370k... I said OK... I'll pay... And later asked him when the phone will land... Just to know maybe i can wait or not... He said in between two weeks... I said I have no option than to wait then... I paid him 70k and last week Saturday he called me that the phone is now in Nigeria and @omicpet will handle the waybill... I transferred the remaining balance of 300k... I now asked about the waybill bill... He said @omicpet company will handle that... I told him I'll like to know the actual price... So I can pay everything.. Then I went on to tell him I want home delivery.. Because I just moved to ibadan without knowing any place... And to also be on the safe side... He said Lagos to ibadan should be around 3k or 4k but maximum of 5k... I said OK... I sent him 4k... I was expecting home delivery... Then a man called me around 7pm yesterday.. The man said he was to deliver a package to me... I was really confused.. I called @bdemix just to confirm because I don't really understand... @bdemix said he was expecting the waybill number... And he also mentioned that to me yesterday morning when I asked him for any updates... He said he already sent 3k to @omicpet office and he'll call then in the evening to ask for the delivery number... Just for a public transport man to called me about the package... I said OK no problem... I went to challenge street spending #300 like 1 hour plus to my place.. I called @bdemix before going and getting there around 8:30pm yesterday evening... Driver is not there... I called him and he said he's still in elewe.. I don't know that place.. I asked around and they said elewe is in Lagos.. I feel angry... But I have 370k phone at stake... I told myself I'll wait... Around 9pm I called the man again and he said he was around ogere... I also don't know that place... I keep calling @bdemix to tell him what's going on and my displeasure about the situation... Around 10pm the man is no longer going through... I keep telling myself to wait.. Till around 12am and all the area is empty... Only me and I look for hotel around... The one available is occupied.. I don't just know what to do and I'm really scared... I was just thinking then I saw a filling station.. I walked in and explained what's going on to the filling station security man and the man pity my condition and let me in.. I sat on a bench till 4am I can't sleep because I'm really scared... Exactly 4am I called @bdemix to let him know I slept in the street... But he don't pick up.. I guess he was sleeping.. I called the driver and he went through... Hello sir... I slept inside filling station because of you yesterday and I was just crying on the phone because I've never expected that to happen to me at all... Sleeping in filling station... Empty place... The man said if I see him myself... I'll pity him.. He said he was robbed coming to ibadan.. I don't know what to say.. I called @bdemix again and he picked up dis time around 4:30am.. I explained everything to him on the phone and he told me not to worry that I'm safe... I said OK.. Already around 5am cap already moving... I stopped a cap and went back to my place... Around 8am the man called me again to come to the park.. I put on my clothes and board a cab again and on getting there.. I saw the man really damaged.. His car was also damaged like seriously.. I start feeling scared and nervous.. The man explained what happened to me how him and his passengers were robbed and injured... He now said my own package was stolen by the robbers... He said because the package is not that big.. He put it in front of the car and that's how the robbers was able to cat away the phone and other passengers phones and money... In dis junction, I don't know what to do or say because the man is really injured and his car is also damaged badly... I called @bdemix to explained and he said I should hold the driver responsible... That I should called police on him and all that... Me.. I don't want all dis stuff that's why I paid for home delivery and gave you my home address which you asked for... After all back and forth... I was able to invite some police to the discussion... The people around won't allow the police to do anything because they keep saying if the robbers killed the man like they killed a driver last week who will be asking questions... I called @bdemix and he said i should not agree and hold him very well.. But how na.. He now suggest using Army officers... I don't know any army here in ibadan... I called a junior brother who is army in Lagos and he called some of his friends in ibadan and they also showed up... When they arrived... They asked questions and they said all of us should go to where the robbery happened... We entered and on getting there... It's true robbers operate in the area over night... People around the area confirmed that and the person who towed the man vehicle also showed up that it's one of his friend that paid the man 20k towing money.. The army said we should go back and getting back... The oldest man among the army called me to corner that the situation now should be between me and those who sent the phone... He said I should call them.. I called @bdemix and he said I should call @omicpet and calling @omicpet he asked me did i paid for home delivery and I said yes.. He now asked if I sent my home address.. I said I sent it to @bdemix.. He then asked if I received a call about my package and I said a man called me around 7:30pm yesterday.. He now said since the man called me about my package and the phone already left his jurisdiction and the only thing for me to do is to hold the driver... The Army officer behind is really angry about that statement... But me.. I'm just tired... I don't sleep all night because of my phone and now the phone is nowhere to be found.. I now beg the man to calm down and help me because I'm really tired of everything.... He now went back to the driver to negotiate and the driver said he bought his car just few months ago via higher purchase and still paying debts monthly... But he should be able to pay 200k and keep paying 20k weekly.. The man... His wife and his two children are all crying.. The man said they paid him just 1k for the package... Remember I sent 4k for home delivery... I called @bdemix about it and he said the money is too low... But me I don't just know what to say again or do... I went back home and just trying to get some rest since yesterday.. But I've been trying to reach @omicpet since... Not picking up... And it's like @bdemix is also not ready to say anything about it... And to make things worse... The driver called me not long ago that his car dealer heard about the robbery and the man insist that he must pay his car money finish first and that he the driver will not be able to meet up with the phone money again... I called the army officers and they told me the case is between me and @bdemix and @omicpet that all of us should be able to reach agreement... I called @omicpet again not going through... I don't just have anywhere to than to create dis thread for others nairaland should also see to it and help out... 370k phone and 4k waybill and currently nothing to show for it

Harryfrosh:
and funny enough none is ready to come to a middle ground on what to do or way to go...

Simran94:

Guy, Omicpet's office is at Pako bus stop, few minutes away from Unilag second gate at Yaba.
Go there with police officers or army if need be, let them arrest anybody they see in that office.

You paid for HOME delivery not PARK delivery or pick up. This is so unprofessional of Omicpet and bdemix.

Raymondj0:
my sister even if the buyer don't state how the delivery should be, @omicpet as a company should know better, the buyer don't even see the package with his eyes, what if he also said all the guys staged the whole robbery thing? If he already received the phone and then the robbery happened, then he will have to count his loss but the buyer still don't see any package @bdemix and @omicpet should do the needful

sirlop:

You don’t just lay unnecessary blames without hearing from both sides. Anytime I insist on using Driver, Omicpet always warns me it’s at my own risk. Sometimes, I take the risk. After reading through, all I have to tell the buyer is to hold the driver responsible. Communication was established between driver and buyer. How come only his item was stolen? I suspect the driver. He has questions to answer

gameboy727:
If only there was a way to get the records of the calls, we go know who dey lie.

bdemix:
I didn't have any prior discussion with him about home delivery and waybill fees. I didn't receive any SMS from him.. when I called him his item had arrived, 304k was sent and of which our previous agreement was 300k. I called him immediately that I received alert of 304k and he said the extra 4k is the waybill fee to ibadan.. I didn't promise him any waybill number. I only asked him on phone his full name which I told him that his phone number will be added for delivery to Ibadan. I was now baffled that he came online to tell all these lies about me

Below screenshot is our little conversation on whatsapp

Raymondj0:
you can go through seller and shipper message to see they all confirmed of receiving money from the buyer and which buyer do not receive any package, so I don't need anyone to tell me the buyer is innocent here

Protein0:
I will implore Bdemix and Omicpet to come up with refund to this buyer and move on. Shit happens.
Buyer has absolutely no wrong that can be pinned on him and thus should not be made to bear from the loss, unless he willingly offers to forgo part.
In the event that a resolution like this is not reached, buyer should hold the seller who should hold omicpet who should in turn hold the driver who should in turn hold the robbers. Of course, the grounds for all but the first holding are debatable.
It's all shades of wrong to ask buyer to hold driver, he simply has no direct business with the driver.

Going forward
1. I will advise that sellers decline delivery outside their store/warehouse if they are not willing to take responsibility for what happens in transit or issue a caveat to the buyer at that point but I doubt buyers will be aware that they're bearing logistics risks and still go ahead with purchases. The moment you accept to arrange delivery to buyers, it's either item gets delivered intact or you refund the buyer so far buyer use your recommended delivery method. I've personally done this both as a seller and as a buyer on several occasions.
2. Omicpet should work on insurance per item and let clients pay certain % of item value for this. Any client who declines cover accepts whatever happens in transit. GIGLogistics does this. He should also state his terms of service to clients before accepting tasks. Those who are cool with it will deal.

bobo65:
Points to note

1) omic was not given an address, he was told to send item to ibadan

2) seller told buyer that he is sending item to omic office, item successfully got to omic office, it's buyer that now "begged seller to help him deliver it to ibadan"

Please let's all calm down and understand this case

Harryfrosh:
Good evening everyone... I'm just really annoyed and angry right now because of what's going on between @bdemix and @omicpet.. Last two weeks ago.. I was scrolling the offerup thread and saw @bdemix post about Samsung note 20 ultra TLC 370k... I called him around 3am that day because I need phone urgently.. I talked to him that day about price and he insisted on the 370k... I said OK... I'll pay... And later asked him when the phone will land... Just to know maybe i can wait or not... He said in between two weeks... I said I have no option than to wait then... I paid him 70k and last week Saturday he called me that the phone is now in Nigeria and @omicpet will handle the waybill... I transferred the remaining balance of 300k... I now asked about the waybill bill... He said @omicpet company will handle that... I told him I'll like to know the actual price... So I can pay everything.. Then I went on to tell him I want home delivery.. Because I just moved to ibadan without knowing any place... And to also be on the safe side... He said Lagos to ibadan should be around 3k or 4k but maximum of 5k... I said OK... I sent him 4k... I was expecting home delivery... Then a man called me around 7pm yesterday.. The man said he was to deliver a package to me... I was really confused.. I called @bdemix just to confirm because I don't really understand... @bdemix said he was expecting the waybill number... And he also mentioned that to me yesterday morning when I asked him for any updates... He said he already sent 3k to @omicpet office and he'll call then in the evening to ask for the delivery number... Just for a public transport man to called me about the package... I said OK no problem... I went to challenge street spending #300 like 1 hour plus to my place.. I called @bdemix before going and getting there around 8:30pm yesterday evening... Driver is not there... I called him and he said he's still in elewe.. I don't know that place.. I asked around and they said elewe is in Lagos.. I feel angry... But I have 370k phone at stake... I told myself I'll wait... Around 9pm I called the man again and he said he was around ogere... I also don't know that place... I keep calling @bdemix to tell him what's going on and my displeasure about the situation... Around 10pm the man is no longer going through... I keep telling myself to wait.. Till around 12am and all the area is empty... Only me and I look for hotel around... The one available is occupied.. I don't just know what to do and I'm really scared... I was just thinking then I saw a filling station.. I walked in and explained what's going on to the filling station security man and the man pity my condition and let me in.. I sat on a bench till 4am I can't sleep because I'm really scared... Exactly 4am I called @bdemix to let him know I slept in the street... But he don't pick up.. I guess he was sleeping.. I called the driver and he went through... Hello sir... I slept inside filling station because of you yesterday and I was just crying on the phone because I've never expected that to happen to me at all... Sleeping in filling station... Empty place... The man said if I see him myself... I'll pity him.. He said he was robbed coming to ibadan.. I don't know what to say.. I called @bdemix again and he picked up dis time around 4:30am.. I explained everything to him on the phone and he told me not to worry that I'm safe... I said OK.. Already around 5am cap already moving... I stopped a cap and went back to my place... Around 8am the man called me again to come to the park.. I put on my clothes and board a cab again and on getting there.. I saw the man really damaged.. His car was also damaged like seriously.. I start feeling scared and nervous.. The man explained what happened to me how him and his passengers were robbed and injured... He now said my own package was stolen by the robbers... He said because the package is not that big.. He put it in front of the car and that's how the robbers was able to cat away the phone and other passengers phones and money... In dis junction, I don't know what to do or say because the man is really injured and his car is also damaged badly... I called @bdemix to explained and he said I should hold the driver responsible... That I should called police on him and all that... Me.. I don't want all dis stuff that's why I paid for home delivery and gave you my home address which you asked for... After all back and forth... I was able to invite some police to the discussion... The people around won't allow the police to do anything because they keep saying if the robbers killed the man like they killed a driver last week who will be asking questions... I called @bdemix and he said i should not agree and hold him very well.. But how na.. He now suggest using Army officers... I don't know any army here in ibadan... I called a junior brother who is army in Lagos and he called some of his friends in ibadan and they also showed up... When they arrived... They asked questions and they said all of us should go to where the robbery happened... We entered and on getting there... It's true robbers operate in the area over night... People around the area confirmed that and the person who towed the man vehicle also showed up that it's one of his friend that paid the man 20k towing money.. The army said we should go back and getting back... The oldest man among the army called me to corner that the situation now should be between me and those who sent the phone... He said I should call them.. I called @bdemix and he said I should call @omicpet and calling @omicpet he asked me did i paid for home delivery and I said yes.. He now asked if I sent my home address.. I said I sent it to @bdemix.. He then asked if I received a call about my package and I said a man called me around 7:30pm yesterday.. He now said since the man called me about my package and the phone already left his jurisdiction and the only thing for me to do is to hold the driver... The Army officer behind is really angry about that statement... But me.. I'm just tired... I don't sleep all night because of my phone and now the phone is nowhere to be found.. I now beg the man to calm down and help me because I'm really tired of everything.... He now went back to the driver to negotiate and the driver said he bought his car just few months ago via higher purchase and still paying debts monthly... But he should be able to pay 200k and keep paying 20k weekly.. The man... His wife and his two children are all crying.. The man said they paid him just 1k for the package... Remember I sent 4k for home delivery... I called @bdemix about it and he said the money is too low... But me I don't just know what to say again or do... I went back home and just trying to get some rest since yesterday.. But I've been trying to reach @omicpet since... Not picking up... And it's like @bdemix is also not ready to say anything about it... And to make things worse... The driver called me not long ago that his car dealer heard about the robbery and the man insist that he must pay his car money finish first and that he the driver will not be able to meet up with the phone money again... I called the army officers and they told me the case is between me and @bdemix and @omicpet that all of us should be able to reach agreement... I called @omicpet again not going through... I don't just have anywhere to than to create dis thread for others nairaland should also see to it and help out... 370k phone and 4k waybill and currently nothing to show for it

Fran6ik:
My conclusion on this

1. Buyer paid full cost for the item

2. Seller used Omicpet as courier

3. Buyer didn't recieve the item.


Verdict:

Seller should contact Omicpet to inquire why Buyer never received the item and both party ARRANGE for a visible settlement with the Buyer.


If been delayed, Buyer should report Seller to law enforcement agents and ensure he gets a FULL refund.

No stress or stories of what went on


Note: If he never paid full cost, will seller ask him to pay more without receiving the item?
If No, same reason stands for him being REFUNDED or SETTLED.

Joeysage:
This situation is really terrible and heart wrenching. I'm not done reading but let me just drop this here.
A few years back, I paid Noobody for an AIN Lenovo k5 Pro. The phone was taking too long to arrive and after expressing my concerns he informed me that the item was lost in transit. He also told me that he'll go to the company (GIG) to go about getting the money back. I really don't know how he went about it till date, but he's the one who refunded my money and I doubt they had paid him for the loss then.
My points are: That the seller cannot wash his hands off this situation as it seems he is trying to.
No matter how you look at this, the seller will go about the refund process or recovery of the money from Omicpet if he(seller) didn't default on agreement.
As a matter of fact, logistics company(Omicpet logistics) and seller should liaise on how to compensate buyer. Not all these subtle hand-washing that seem to be going on here