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Nairaland Forum / Nairaland / General / Business / Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? (30420 Views)
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Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by miniziter(m): 3:16pm On Jun 24, 2021 |
Tell your bank that claimed its a successful transaction to present an ariber log code so the guy can take it to his bank for follow up. 1 Like |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by abatically(m): 3:19pm On Jun 24, 2021 |
kunle75: This is not the way to go. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Bluffly: 3:21pm On Jun 24, 2021 |
tunbosun002: Sue your bank. You got a declined receipt and your bank is telling you that it was successful. That is bullshit. Many banking officers don't know their Job. In the case of declined transactions, it is banks that resolve issues. Your bank is the one creating confusion 2 Likes |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by abatically(m): 3:22pm On Jun 24, 2021 |
angelfallz: A lot of traders don't use bank app. And a lot of times the person that receives the alert is not there in the shop. They will tell u if they don't see alert they won't release goods. Even with bank app sometimes transfers take longer than usual to reflect. POS is by far better than using transfer to make payment. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by JUO(m): 3:23pm On Jun 24, 2021 |
I had the same issue with petrocam power line ikotun, they tried to play a fast one on me, but I followed them up, by visiting their branch office and calling the customer support department. I remember the bank staff advised me to let the money go. It took me 6 months to get my money back. With the declined receipt your money should be refunded |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Abagworo(m): 3:28pm On Jun 24, 2021 |
Your bank should resolve it. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Greystone: 3:30pm On Jun 24, 2021 |
tunbosun002: We want to hear feedback woh. Fraudulent people everywhere. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Ebonygeek(f): 3:31pm On Jun 24, 2021 |
tunbosun002:Please if you can, get some of your friends with cars. Let them block all the petrol dispensers so that nobody else can buy fuel. When the stupid manager sees that he's losing money, he will receive sense |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Jollynuel: 3:37pm On Jun 24, 2021 |
Nawa... |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by bigpicture001: 3:37pm On Jun 24, 2021 |
The bank manager is not with the money ....trust me talking from experience... The money is in the air in possession of the third party,usually inter switch.... The bank FCMB is to blame for feeding you with bad info..how did they peep into a UBA account to know its in the managers account. Bad customer care management: they shoukd simply say it left thier bank..and not say its in the other persons account. Filling of inter-bank settlement form from FCMB is the only way out.. If anyone here doubt me,I can pkace a 50k bet on what i am saying...the money will.later be found in the mnagers account, but may be 10days later than the said date FCMB is claiming...which proves the manager is right 2 Likes |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by samsongbemisola(m): 3:37pm On Jun 24, 2021 |
it happened to me last year may i made the complaint to the bank, the bank told me the money is with the POS account, while the POS owner says the money is not there. After so many coming n going, my bank said they wilk write to the bank which the POS account. After some time i got my money back, they even paid me twice. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by JONSYN7154: 3:37pm On Jun 24, 2021 |
miniziter:it declined and later he got alert and his bank acknowledged the the POS withdrew 10k. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by superbouck(m): 3:44pm On Jun 24, 2021 |
Go to ur bank and fill dispense error form, also inform the bank to give you log code for the transaction. The bank will either reverse the money or give you the code. Take the code to the filling station and give it to the manager, the manager will now complain on ur behalf to his service provider which will in turn liase with your bank to either return your case or reverse it to your account. 1 Like |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Bolaji26(m): 3:52pm On Jun 24, 2021 |
tunbosun002:must u use a soldier.. Leta on, na still ur type dat will be insulting soldiers if u see dem somewhere harrassing a civilian.. Whereas na una dey go call dem to come intimidate sm1 For u.. 1 Like |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Calicoe: 3:54pm On Jun 24, 2021 |
E don finish, my atm will never enter any pos machine again. Instead, I'll make transfer to their bank account and collect cash. If na me this thing happen to, don't know what I would have done sha but I know say me and that manager for don fight and their property go dey with me. Pos transaction can't be traced my ass. When I cause katata for there finish, make I see weda him nor go run go bring him statements of account |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by 123papas(m): 3:57pm On Jun 24, 2021 |
Write an email to Mobil Nigeria Plc and copy consumer protection agency. Attach evidence |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Calicoe: 4:04pm On Jun 24, 2021 |
idiagbo86:Correct, I like this idea |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by miniziter(m): 4:07pm On Jun 24, 2021 |
JONSYN7154:You simply don't understand how a POS transaction works. This is not a bank transfer o. You need orientation please. If any bank will refer someone to claim a declined funds then it should be accompanied with an arbiter log code with which the merchant can work with. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by miniziter(m): 4:08pm On Jun 24, 2021 |
Calicoe:You dey like village idea abi. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by kingsman66(m): 4:11pm On Jun 24, 2021 |
According to your evidence, they recipt of they pos machine was written delcined and i believe is a enough for you to accept it and revisit your bank. Try and check another bank branch to be very sure b4 taking any funny decision . NOTE decline transaction is a failed transation and there is no way it will reserved to they pos machine rather to the customer, then print ur bank statement go through it and then fight for your right..... Not all pos machine are freud remember this is company pos not personal pos agent Know this and know peace 2 Likes |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by bayumyguy: 4:21pm On Jun 24, 2021 |
Follow up with FCMB and Uba and harras them seriously cos it happen to me before wema pos same 10k I use gtb bank it took gtb almost a month to reverse the money so u have to be on them with follow up. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Calicoe: 4:21pm On Jun 24, 2021 |
miniziter:Village Idea or not, na wetin dem deserve be that |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by anarado(f): 4:27pm On Jun 24, 2021 |
Kindly send your phone number to be reached from Mobil head office. Thank you. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by neighbourhud: 4:27pm On Jun 24, 2021 |
capnies: Point .. Bank statement from both bnk is enough proof |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by lereinter(m): 4:27pm On Jun 24, 2021 |
First thing please stop using a useless bank like FCMB I say it again stop using a useless bank like FCMB I know this is not the first time you are experiencing something like this And From experience they always have this kind of issue. the manager might be shady but if a company pos says declined they don't refund. FCMB is supposed to write interswitch to reverse your money back into your account Just send a message to the manager that you are going to radio station |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by greatcrown: 4:29pm On Jun 24, 2021 |
The manager may not be able to access the corporate account. He cannot rely on your evidence. The sure evidence he has is the decline receipt and he's holding onto it. To bring money out of a corporate account is not that easy. It may be easier if the filling station is not directly Mobil Station. Your bank in my opinion is the one that should be responsible since the POS belongs to the bank. The bank should find a way to refund you and get their money from Mobil. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Calicoe: 4:29pm On Jun 24, 2021 |
kingsman66: You may be right, maybe the money never got to account through the pos but for the manager to say pos transactions are untraceable proves there is something shady going on. He didn't even say wait for some days to see if it will reach their account he just concluded its untraceable. That alone would make me go brock lesner on his ass |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by DAramis: 4:36pm On Jun 24, 2021 |
tunbosun002: If all options fail you, just forfeit the money and use it to do saraka to them. God will replenish the loss. |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by 9jasmart(m): 4:42pm On Jun 24, 2021 |
You don't need to worry much get court order and submit to the bank. CBN will revert your money automatically without even telling the station once the claims are verified. Meet a banker to tell you the procedure on how to obtain court order. Just do that an you will get your money back. My brother in a pos captain with first bank and has faced numerous of such criminal POS operators. Don't panic jut submit the sales boy account you transfered to and the POS account |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Dynamiceagle(f): 4:42pm On Jun 24, 2021 |
tunbosun002: What about the attendants you transfered to? |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by Okpabana: 4:45pm On Jun 24, 2021 |
The POS print out shows decline. It is therefore left for FCMB to do a charge back request to UBA for reversal. It's a failed transaction. Just be patient. It sometimes takes over 2 weeks to resolve charge back issues |
Re: Mobil Filling Station, ₦10,000 & POS Wahala: How Can I Resolve This Issue? by TroubleMaker47(m): 4:49pm On Jun 24, 2021 |
tunbosun002: 1st of all, your bank is wrong for asking you to go to the merchant to retrieve your cash even after you have presented your copy of declined reciept! Once a transaction is declined, the merchant IS NOT supposed to approve that transaction wether you where debited or not. What the bank should have done is to contact the POS account domiciled bank (UBA) and lay complaint for the immediate reversal. Normally the UBA bank would send a mail of "NOT ON US" to the merchant, informing him(merchant) of a pending debit within 72hrs unless he(merchant) can prove otherwise that the money wasn't credited to his account, After 72hrs the money is reversed from the bank and into your account. YOU HAVE NO BUSINESS MEETING WITH THE VENDOR AND YOUR BANK FCMB IS WRONG SENDING YOU ON SUCH ERRAND. TAKE YOUR CASE WITH THEM. |
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