If you are an e-commerce business owner in Nigeria, then you would be familiar with some of the common consumer behaviour, and one of them is choosing the Cash on Delivery option. In Lagos, especially, most customers prefer to see their products before making payment, considering the high rate of fraud and scams in the state as well.

In providing this option, it is also important to note reliable logistics service providers that make the job easier for e-merchants. There are quite a number of them in Lagos, but here are a few that are notable;

1. Speedaf Express: Speedaf Express offers Cash on Delivery payment option as a major part of their exclusive deal for their e-Market subscribers. The good thing about Speedaf is the free pick-up service that is also being offered in addition to this, making it a perfect solution for e-Merchants who have numerous customers in the category of COD deliveries.

2. Jumia: In Lagos, Jumia has been providing top-notch logistics services, and the inclusion of the Cash on Delivery option is an addition to the list. Asides from the Cash on Delivery option, there are other payment methods available on the different platforms owned by the company. However, the Cash on Delivery option has been spot on since its inclusion.

3. DHL: Another logistics company that makes it easy for customers to get ahead with the Cash on Delivery option is DHL. In 2018, it launched its Cross Border Cash on Delivery service, allowing consumers to pay for international purchases in cash upon receipt of delivered goods. This has made a huge difference, with the possibility of an increase in requests as a result of this.

4. GIG Logistics: GIG Logistics also offers this option for customers and it is exclusive to their e-Commerce shippers. It has been a few years since the feature was introduced, and so far it has been a useful tool for e-merchants with customers who prefer to make their payments upon delivery of their goods.

5. Courier Plus: Courier Plus offers the Cash on Delivery option as an e-Commerce solution for their clients and merchants. It is another major addition to the services provided by the logistics company that has good coverage within Lagos.
Some other major logistics companies in Lagos that offer express delivery don’t have the option of Cash on Delivery which happens to be one of the most preferred payment gateways for e-commerce customers.