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MTN Apologises For Network Glitch - Phones - Nairaland

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MTN Apologises For Glitch, Customer's Debts To Be Restored. / NIN-SIM: MTN Apologises For Barring Customers’ Lines / MTN Nigeria Compensates Subscribers For Network Downtime (2) (3) (4)

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MTN Apologises For Network Glitch by HonNL: 5:28pm On Feb 29
Dear Customer, we sincerely apologise for the challenges experienced with our services yesterday, caused by significant damage to our fibre cables. This has been resolved and services fully restored. Thank you for your patience and understanding.

1 Like

Re: MTN Apologises For Network Glitch by Starboytwo(m): 5:32pm On Feb 29
They made me go and line up for Airtel office yesterday.

They made me lose so much this week.
They knew something was wrong for the past 4 days and didn't update us Users until yesterday. Them no rate us be that.

My mtn Sim relegated henceforth. Airtel ti take over.

20 Likes 1 Share

Re: MTN Apologises For Network Glitch by Olawade24: 5:32pm On Feb 29
I will sue MTN first thing tomorrow morning.

15 Likes

Re: MTN Apologises For Network Glitch by Renman: 5:32pm On Feb 29
So no compensation?

39 Likes 3 Shares

Re: MTN Apologises For Network Glitch by Skillsnigeria: 5:32pm On Feb 29
Okay
Re: MTN Apologises For Network Glitch by Nwaotu10(m): 5:32pm On Feb 29
Dem for give us free data grin

14 Likes 2 Shares

Re: MTN Apologises For Network Glitch by shiki(m): 5:32pm On Feb 29
Let them give one hour free call as palliative, only this apology no get wight

24 Likes 1 Share

Re: MTN Apologises For Network Glitch by Tealcrestmedia(m): 5:33pm On Feb 29
Having a downtime is not entirely bad, but the response time in fixing the downtime will show and reflect the competency levels of the organization in question.

Although there were several inconveniences arising from this yesterday, I almost slept outside as I couldn't even make a call for them to come open the gate,others lost money. It is well.

Kudos to mtn for speedy resolution, same can't be said of Nigeria and her many "service downtimes". tongue

9 Likes

Re: MTN Apologises For Network Glitch by IgbosCriminals: 5:33pm On Feb 29
Omo

Apology no dey enough oo

Una must pay for damages.

10G data to every MTN subsciber

56 Likes 1 Share

Re: MTN Apologises For Network Glitch by DenreleDave(m): 5:33pm On Feb 29
This network denied of a hustle of 15k yesterday... I no fit cry... Lost the hustle

Apology is not enough.. MTN

alobright17:
Using only one network in Nigeria no good oo.
Airtel saved me yesterday over MTN madness .
I use airtel but didn't have data on my airtel.. My lifeline was mtn and out of all days, it was when small hustle show for me, that's when they disappointed

32 Likes 1 Share

Re: MTN Apologises For Network Glitch by Jennyclay(f): 5:33pm On Feb 29
In a sane country MTN would have paid fine for damages undecided.

To make the matter worse, it was only MTN Nigeria that had network Glitch undecided

If not for the facts that Nigerians (including me) went on Twitter (X) to drag them they would have acted like nothing happened.

Nonsense!!

20 Likes 2 Shares

Re: MTN Apologises For Network Glitch by OboOlora(f): 5:33pm On Feb 29
The MOD that banned me, may one of your testicles be bigger than the other.
And if you are female, may your a55 be like Sarah Bartman's

7 Likes

Re: MTN Apologises For Network Glitch by alobright17(m): 5:34pm On Feb 29
Using only one network in Nigeria no good oo.
Airtel saved me yesterday over MTN madness .

2 Likes

Re: MTN Apologises For Network Glitch by YourNextLevel(m): 5:34pm On Feb 29
So what's the compensation ?

Naija is a cruise from the top
Re: MTN Apologises For Network Glitch by Felaincarnated: 5:34pm On Feb 29
How does d apology reverse all my lost transactions of yesterday. #Mtnyoudomethisone

1 Like

Re: MTN Apologises For Network Glitch by Anguldi(m): 5:35pm On Feb 29
We'll meet in court

1 Like

Re: MTN Apologises For Network Glitch by Anguldi(m): 5:35pm On Feb 29
OboOlora:
The MOD that banned me, may one of your testicles be bigger than the other.
And if you are female, may your a55 be like Sarah Bartman's
Haba hunty
Re: MTN Apologises For Network Glitch by tiswell(m): 5:35pm On Feb 29
There must be compensations or naija is a joke.



This can't happen in SA without compensations
Re: MTN Apologises For Network Glitch by Eriokanmi: 5:35pm On Feb 29
Dash people data and credit. For another country wey lawsuit dey always hungry people, mtn for don pay billions in damages by now

2 Likes

Re: MTN Apologises For Network Glitch by Ebukamatth(m): 5:35pm On Feb 29
.
Re: MTN Apologises For Network Glitch by Tochux1: 5:35pm On Feb 29
Akuko... In saner climes they have breached their responsibilities and at that they have to pay for damages... Hisses... Anything goes here in this balablu generator Republic

2 Likes 1 Share

Re: MTN Apologises For Network Glitch by 2shure: 5:36pm On Feb 29
They can go to hell.data zappers.i meed airtel speed plans unlimited. Once I buy it.i will download 2terabytes within 2days. Any gadget that needs download. Fromm smart watches. Laptops. Phones. Hifi.....smart TV. Car android....just name it. Airtel go call me .beg me .I go wreck dia data.
Re: MTN Apologises For Network Glitch by brightovio007(m): 5:36pm On Feb 29
Over to lawyers in the house

1 Like

Re: MTN Apologises For Network Glitch by iichidodo: 5:37pm On Feb 29
Yeah, fibre optic cables do undergo glitches such as bird strikes, thunder strikes, NLC strikes heck they even do decide to go their own strikes.... Haven't you seen fibre cables go on strike before?.

1 Like

Re: MTN Apologises For Network Glitch by Deicide: 5:37pm On Feb 29
Glo has had bad network for the past 2 weeks them no apologize grin

6 Likes

Re: MTN Apologises For Network Glitch by iceflex(m): 5:37pm On Feb 29
All mtn subscribers suppose sue them no compensation or nothing. Oloribu network, then they steal from us. Ogun kill mtn owners and those who have shares there too!
Re: MTN Apologises For Network Glitch by Felaincarnated: 5:37pm On Feb 29
Ofcos testicles ain't same size. Next time wish one of his testicle gets swallowed by jennyclay
OboOlora:
The MOD that banned me, may one of your testicles be bigger than the other.
And if you are female, may your a55 be like Sarah Bartman's
Re: MTN Apologises For Network Glitch by jiz: 5:37pm On Feb 29
Accepted
Re: MTN Apologises For Network Glitch by Emu4life(m): 5:37pm On Feb 29
Make una Gettat. Meanwhile, GLO has now officially become the most useless indigenous entity in this Country.
Re: MTN Apologises For Network Glitch by IPG25(m): 5:38pm On Feb 29
It's well ,thank God mine was not affected
Re: MTN Apologises For Network Glitch by chiefolododo(m): 5:39pm On Feb 29
Damaged optic fibre....hmmm okay
Re: MTN Apologises For Network Glitch by CaptainFM1: 5:40pm On Feb 29
Do they know how much money they made people to lose?

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