₦airaland Forum

I've been with the Airtel network since 2010 when it was morphing from Zain to Airtel. There have been days when I have had to complain and other times I have reasons to be very happy. Like they say, "we won't lie and say it will never rain. But when it does, we will be there with our red umbrella". They got me covered to be honest. Recently, there have been network issues, but eventually they got sorted. This is my personal experience and I have no reason to leave at the moment.

Send them your mobile number via twitter @Airtel_care or via FB on Airtel Nigeria, for a prompt assistance.

Jintata:
“Your Android 1.5 GB Plan has been successfully renewed.”

The above is what I get every month from Airtel

Let them know via their twitter handle via @Airtel_Care

iamVirus:
cc: lalasticlala mynd44 seun
cc: Otedola, cc; Donjazzy (anyone famous, help me beg them naa??)

Somebody help me. please
This people are bent on sending me back to my village!

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NB: I've unsubscribed from the service using *902#, but keeps activating. I never subscribed in the first place oo


I'm sueing ooo

phetto:
Baba mi.

Am afraid to load airtime on my AIRTEL SIM card.
It seems have subscribed for more than 10 packages.
Imagine having over #500 before sleeping and waking up with #37.

Please just let me know when you want to sue them so that we can gather money sue them together.

Am very serious baba

You need not bother yourself. Afraid kwa!! Hit them up on Twitter @Airtel_Care. Quick resolution guaranteed.

A call or tweet to the Customer care twitter handle will do the magic. Tweet @Airtel_Care for a prompt assistance.

PMONEY6:
Airtel is the most useless network in the entire universe.
Imagine Airtel deducting #50 daily for an xyz service.
I can't even recharge my line anymore because of this nonsense.
Subscribers should be able to choose whether or not to activate a service, and not the reverse.
This unprofessional embarrassing attitude is too bad for business.

My guy, don't stress too much. All you need do is Tweet @Airtel_Care and get your issue resolved ASAP. Once Experienced it and tweeted at them and they resolved my complaint. Since then, I never hear anything wey be like illegal deduction.

Hey pal, all you need do is to tweet your complaint(s) to them via their twitter handle @Airtel_care. Na Sharperly dem go respond to you. Remember to drop your number for them when you are lodging your complaint.

chrisbaxtian:
hello everyone. I just noticed that I can't access any app on my phone except opera mini and WhatsApp with my Airtel data bundle! I have tried clearing the cache and data of all my apps, but they don't open whenever I use my Airtel SIM (which is my main sim for browsing). I switched to MTN temporarily, and all apps were working perfectly, only that the MTN data bundle of 1.5GB did not last up to four days (na only one movie of 100mb I download o!). I have no choice but to go back to Airtel, but I need to fix this issue. Pls can anyone here profer a solution? thanks

I feel your pain bro and the solution is to move to Airtel cos data is cheap, browsing speed is fast, cheap call tariff plans. You have not enjoyed data until you use Airtel and the coverage is awesome. In all the cities and interior areas, I still enjoy speed and availability. Just try it, you will never experience a better network ever.

Joel3:
i think glo has frustrated me enough. I can't take it anymore. they should stick their cheaper data inside their anus.

now I am confused between Etisalat & Airtel. which network is most stable and fair data for N1000? and the code.

please advise.

Be like say them get issue for their network yesterday. same happened to me but I've been refunded sha. Try tweet @airtel_care for your refund

fatymore:
I saw a missed call on my phone..and being a student I had no choice than to buy a credit voucher of 100...instead of receiving your 100.00 recharge successful..I saw your 0.00 naira recharge successful.

Thinking it was an error from their server I proceed to check the usual bonus..I was given none...I attempted to make a call.I was told I had no credit on my phone..I decided to retry d pin...I got d greatest shock..d card has been used by me....been trying to call d customer care service is not going.



A scam is a Scam...or it d new way in town...for this buhari period
.


#Airtel give me my 100 naira#

Jeffy1206:
Your own better! Mine is #10 for value added services that I don't know of ... If not that they are doing well in data...

GUy no dull oooo. Yan your complaint to thier twiiter team via @airtel_care or their whatsapp guys through this numbers (07010000117/07012631111 ). Those guys will assist you in a blink.

Saucekide25:
Hello Nairalanders,i have been experiencing this awkward turn of events for the past two days and it seems the customer service ladies @ Airtel aren't able to rectify the issue.

Each time a call enters my phone,whether i receive it or not, Airtel deducts 4naira for sending me a notification that a certain number called me.

It has sucked well over 300naira for two days now and it seems Airtel doesn't know how to solve it.

Pls who's experiencing this At the Moment? And how did he/she rectify it?

Tnx

Airtel sha!!! Well, i got my own billing issues resolved when i contacted them via their twitter handle @airtel_care. Issue was sharperly resloved.

No mind them. Quick tweet @airtel_care for a refund.

kushma:
code to subscribe for mtn #25 plz

Samtoby:
I don't even know what happened.. I load 50N from my bank and dial the code to subscribe but got that subscription isn't successful, check my balance and my money is gone..

Tweet @airtel_care to get your refund. Got mine some minutes ago

I had the same issue. I later engaged them via @airtel_care and issue was resolved.Though i was made to understand offer is not available on all plans. The CC was polite enough to even go as far as refunding me.

Kindly contact the network via 08085366022 as a closure is needed on this issue.

Thank you.

Please tweet @airtel_care for prompt resolution.