Besto's Posts
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please nlanders should quote me any bank regulatory body email contact,so i could forward a copy of my complaint to them apart from cbn.thank you. |
my diamondwebpay history also indicating same status details on the merchant's diamondwebpay history.
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stories upon stories
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promised 2working days update
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Fabinu:ON THE THREAD ALREADY |
Bobbieydeey:my watsapp z active now |
Bobbieydeey:08088446086 |
Fabinu:yep |
after opening thz thread heading...i immediately got 2miss calls from diamondbank coupled with an email. screenshot below...postin the full story soon
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Having gone through those process successfully… I got the shocker of my life when the school management sent out thz text msg on the 10th of feburary dz year quotin "Dear candidate,Your 2014/2015 postutme Application form payment via atm has been reversed by the bank.Your postutme has therefore been invalidated.You are hereby requested to pay the sum of N3,500.00 into the ERESOFT comm Acct in Diamond bank Amassoma.Failure to do so withing 7 days will result in your NDU Admission being withdrawn" thinking its was some sort of misconception or a joke actually So I headed str8 to the sch bursary management/administration office..whilst the people I did meet there advised me to tell my wards to go pay in the money before the deadline, stating the school had audited its account and noticed some particular form purchased online via atm debit cards didn’t reflect in their account and I should ask my bank “DIAMOND BANK” for the purported cash reversal…so i did head straight to diamond bank situated inside the sch premises >>>showed the customer care guy a copy of the text>>he stated I ignored the text without even taking a proper look at it, but I replied telling him it’s a more serious matter than he thinks that even the V.C is aware and also advised all affected persons to pay before deadline…yet the customer care guy seems lost and helpless about my case,So i requested to see the branch manager convo between me and diamond bank Amassoma branch Operational manager me: gud morning manager: mawnin n welcome to diamond bla bla me: sir,my wards got such text from the sch management {showing a copy of the text} manager:yea!! am aware of this case cos some people came earlier complaining and some have even started paying sef.. me: ehnnn...ow do u allow people pay for one thing twice.. manger: mutes....did you say u used ur atm in buying?? and have you called Eresoft ltd {company in charge of niger delta university portal) me: Yes,an online option was made available..So? manager:Why didn't you just come down to the bank to buy for your wards,only if you had used a physical teller,your case would have being easily traced. me: {in my mind} ow did dis guy become a manager, for such silly question me: {angry looks}aren't you aware of DiamondWebpay which enables merchants get their money via online transactions/online transaction always have reference no and payment i.d {manager sensing am no novice cudnt reply my last statement} manager:you said you used ur atm connected to your personal account me: yea manager: give your acct no to the customer care agent {i dropped my act details} manager ordered the c.care guy to check if any reversal was implemented in my account. customer care audited,came back and said he could actually see the deductions made from my account but with no actual reversed refunds manager: quote me your account details. so i did..which he did laid complains on my behave to their headquarters and promised the cash would be reversed...i left in peace but had to call the company responsible for processing Niger delta university post Utme portal "ERESOFT LTD" asking them how was it possible for me to generate the form pin if they claimed not to see the money diamond debited from my account. So the company requested i get a signed printout bank statement from the month of july 2014 to date..of which i went to diamond bank amassoma>>>got a stamped statement of account>>>headed back to the company>>>presented my statement to them...they also audited and yet didn't see a reversal...so they requested for one of my ward jamb reg no...so they could trace it on their own payment history ''ryt before my eyes''To cross check if payment was received for that transaction...lo n behold wat was indicated on their money received history details was "Approved no balance Available"{meaning diamond approved the money was debited from my acct which thereby enabled the pume portal to generate pin for me but didn't credit the money into the merchant's acct} The Eresoft manager even went further to tell me that they had tried resolving this issue with diamond bank since last year..But diamond bank kept stressing the case stating it was a "FRAUDULENT TRANSACTION" that is why the merchant didn't get it credited into their account. QUESTION 1: How can diamond debit me but yet claims its a fraudulent transaction. From my perspective i knew there is a limit to which the company could hold Diamond Bank liable cos the money wasn't it actually from their purse,so the school management didn't have any option than to tell all candidates affected to go pay via teller within 1week and hold his/her bank solely for the said cash that wasn't received. With such confirmation from the handling company, i had to switch to contacting diamond bank headquarters myself.I emailed\called diamond call center{headquarters}...spoke with a ''Judith lady'' whom i gave full details of what am experiencing with diamond bank...she apologized and told me the i will get a FEEDBACK IN 2WORKING Days and the money would be refunded... Note: I was bent on giving each of my ward 3500 to go pay into the company's Diamond bank acct via teller before the sch deadline. Question 2: The company operates her acct with diamond bank,so its in place for diamond to know out rightly, if the company is trying to act funny {which am fully aware that no reputable organization would want to try such} Lo and behold its 1month plus of calling diamond call center and emailing them..NO FEEDBACK...NO CASH REVERSAL. I have wasted a lot of credit units in calling for just 38,500naira.DIAMOND HAVE FAILED... cc seun, puskin, naijacutee, FOD frontpage please
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barely used almst new beat mixr Limited edition....great filtered sounds...bass checked....no matter how loud ur music comes through,it doesnt hit ur ear drums...holla
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Hi everyone, i would like to share my bitter ordeal with diamond bank management even if its a substantial sum of money.. At around mid 2014 "july"...i did purchased niger delta post utme form for my younger ones/friends via the school website, of which online payment option was made available I did all my purchase via my diamond visa debit card,of which all transaction went successful with the steps below: You click on the >>> 2014/2015 first choice only It takes you to the next page below where you’d have to fill in those column then lastly it directs you to diamond bank webpay page which was integrated into the school's portal for online payments. After which you’d enter your enter ur atm debit card details…then it debits you the required amount before generating an access pin for the pume form portal
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what opened adam's eyes closed abacha's eyes my guy put dat ur boss on bill asap |
house37:yep its correct..7th |
30k,,,holla n ur location in lag |
clevvermind:hiz whole family wud be wishing n cud die to be gej errand team |
your head dey dea during my undergrad days...she took care of anytin feeding y i just payed huz rent..no draging. n the moment she travels for weekends...i dey mingle with pringles well well. |
Zellie:rented crowd they cudnt even rent much crowd |
wetin mak we do |
Alubosa:ur polo slips make sense die ur babe got taste plz quote me the name range of the polo slips....need to get mine asap too much replicas of adidas n nike on the street....sote i dey hide my orgi a.d slips |
KMVBO:cool sm1 over ajah will meet u up for inspection and pick up hope its international version price i got for it is 30k |
KMVBO:location |
ronalmagic10:32k cash |
sk8jazz:upload ur pix n location in lag...32k cash |
pdp dey fear gann... was with some bayelsa state men today n they said the plain truth dem talk say election go tyt for jona oooo u need to see as they were begging bayelsans to go out and vote... the election go get as e bi ooooo. i don dey fear for my broda "uncle goodluck" |
chinosxl:kk sending u my details |
Elemental:oga can u pls quote me his num...cos na naija num i dey see for page zero or z it the 1 on the door..thanks |
chinosxl:boss my initiails aint here my item z just a lappy battery n calcium tablet dilivered to ur address 1 week plus na and i have been mailing u for invoice yet no reply |
and u didnt include physics |
mr president z now reachable by every tom dik n harry cos of election prolly sss z on vacation till after elections we dey watch. |
GenBuhari:wetin dz 1 dey talk |
and after election 10naira per bucket its a pity dz political peeps take nigerians for a fo,ol ![]() |
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