₦airaland Forum

Nobleden:
i will send it to ur mail box

Kewt:
SIM is properly registered. In the course of these issues, I have had to re-register it again AL to no avail.

Thanks.

Kewt:
For those of you intending to subscribe for Airtel data bundle pls read my experience below

https://www.nairaland.com/2924358/terrible-experience-airtel-customer-care#42961699

I had 15003MB (15Gig) as at 08-02-16 on my android phone with number 08027788177 and was online at about 08:30 when the data connection suddenly went off.

Initially I thought it was the usual network fluctuation and felt it will be restored after some minutes as usual but waited to no avail. After some hours without solution, I restarted the phone with a view to resetting it but to no avail.

I called a friend whom I introduced to Airtel data bundle in my neighborhood and asked if he was connected to which he answered in the affirmative. I became more concerned after I inserted another Airtel SIM on my phone and it worked perfectly including the data connection.

At about 10:15, I decided to call Airtel customer care line to complain of the problem I was experiencing on my line. The customer care attendant guy that picked listened to my complaints, asked a few questions and claimed he ran a check on my line and that everything was fine. He gave me some information to be imputed in the username, password and APN section of my phone which I did immediately. He advised that I switched off my phone and put it on again and that all will be fine. I did as instructed immediately but the line still did not connect.

I took the torturous part of calling customer care again. The customer care attendant that attended to me this time took me through the same process and asked the same questions to which I provided answers. Then he said the application on which he could check my line was not available. He however promised to forward my case to some technical dept where they may need to work on my line. He promised that the line will be up soonest or within 17hours.

I was neither satisfied nor convinced with the 17 hour resolution timeline so the next morning, I went to Airtel shop located at Yakubu Gowon road in Kaduna. I waited in the queue for close to 2 hours and was attended to by one Titilayo. She asked for my android phone after I explained the problem to her. She fondled with the phone and even inserted my SIM in her phone to which it had the same problem.

After battling with it for several minutes and in what seemed like a resignation to fate, she took details of the line and promised to forward same to their technical dept.

After my visit to Airtel office at Yakubu Gowon road Kaduna I have called customer care several times yet the tale has been same: Software to be used to run a check on my line is down, I should call back later.

It’s now well over 9 DAYS since my line went off yet there are no signs that this case is been attended to, neither has any official reason been given for the strange disconnection as the customer care attendants I had spoken with seemed obviously helpless.
With over 15,000MB (15Gig) on my line 08027788177 and as someone who spends a minimum of N5,000 in the last 2 years on data monthly, I feel I deserve better treatment than what I am currently getting from Airtel.

If the “CHANGE” we desperately crave for in Nigeria is to see the light of day, our corporate organizations must learn NOT to take their customers for granted and regulatory agencies should be up and doing in mete-ing out sanctions to erring companies.

I hereby use this medium to appeal to Airtel to resolve this case as it seems it’s beyond the capability of their customer care team.

Thanks in anticipation.

https://www.nairaland.com/2924358/terrible-experience-airtel-customer-care#42961699

Kewt:
Today 17-02-16 is the 9th day with No solution in sight.

SQLmastar:
plz check ya mail now

remsonik:
Chike how do I contact you? I have some airtime to convert

Nobleden:
Chikebrain which study center are you, i will want to have ur contact in order to share info together

Nobleden:
Chikebrain it was all the elective u registered for, hope TMA is not out yet

SQLmastar:
i needed info on required number of electives to be chosen for msc infotch

jacko007:
please how much does it cost ,for a fresher on MBA at noun?

SQLmastar:
How do one know list of courses to be offered ?

SQLmastar:
And course materials ? I login to the website but Can't get it…

Nobleden:
Kb i think there is need to ve such group to aid us in easy info distribution if there is none, let kip replying dis tread and if there is none, you u can kick start it, i think is okay

Nobleden:
Chikebrain, have you paid ur compulsory fee already and what about the course registration

ayifey:
hello all,
pls after successful admission notification what is the next procedure..
would appreciate responses from msc info tech students ..thanks

Nobleden:
i am going for Msc. in info tech, i saw 80K as maximum fee and 40k as minimum fee, is it 80k i am expected to pay for this semester, fellow Msc. info tech students please let discuss it and the availability of past questions

kbshow100:
send me a pm, i have some

UEDIBO:
yes

Htown64:
Its available already, that's one of the functions of remita.. i paid my fees online without stepping into the banking hall.

Philipsdael:
My colleague at work only told me to go to the specified bank, write my Matric number at the top of the teller and pay to the NOUN acc then wait for the bank attendant to give me my payment slip.
I recently collected my Matric number.
I need to make payment of 41k as compulsory fee.
I have the cash at hand.
pls give me the step by step I need to take ..

wableo:
HND? Are u sure she is aware u have HND

wableo:
What is your grade and with school you finish from? Maybe that play a major role