₦airaland Forum

Seamareggae:
Lol... Share your story

Lol...its supposed to hold on Monday, so dnt have any story to tell yet...plz how was urs like?

I did.....but for Admin position.... I hear their stories all d time, so im tempted not to honor d invite. Not sure yet tho'...

calabaman:
Ohkies. I like the suggestion and would look into it. thanks

May God bls us with what we want

Amen!

calabaman:
oh really?...

i doubt that

As u said, not funny

hahahahaha....i definitely know u, but cant seem to place my hand where.....Its definitely not in school tho' cuz my parole no reach that comp sci side.....Relax my dear brother, some of us are actually looking for a job like u are, or planning to switch.... would suggest u combine CSR with HR, so relax ur nerves? okay? I wasnt laughing at u looking for a job, so chill...

calabaman:
Good Morning House,

Am a computer science graduate from the University Of Benin, with three years experience working in an Online customercare enviroment.
During my time in the call center i resolved mycustomer queries using available tools at my disposal, also I educated mycustomer on new products and services. I troubleshooted and escalated unresolved issues to the backend unit. Got customer feedback on usage of new products and services rolled out by the company.
Am in dire need of a new placement as my contract with my firm has ended. If u have any links for me please contact me through my details below. Thanks in advance!


7981B613



PLEASE NO BASHING OR INSULTS.

Im sorry, i just had to laugh.....Not funny tho.....Just that i have dis odd feeling i know u....

AiJay015:
Hello. Yes,,i guess...pre-employment training was what they said actually, to start dis coming Monday.

Ok, congrats is in order then, all these NLanders, where una dey? was Aijay d only one called?

faithobas:
I am an ND holder and I have not work as a volunteer before can I still apply?

My dear, the opening is closed....

AiJay015:
I do hope u've gotten ur feedback by now,,cos i have..thot to let u know

Hi Aijay, pls were u called for d bancassurance position? Thanks

support staff, as in, office assistant?....Must know how to clean?.... I hope u dont expect applicants to be graduates tho'

VICKYE:
Good morning fellow Nairalanders,
how are you today? Today is the shortlisting day, but the question is: where will the list be? Will they send mails to shortlisted candidates? I don't know how related this is with my application but I got a flash missed call at 12:17am today 30th from +252xxxxxxxx but when I checked, it seems to be Somalia's code. Did anyone experience something similar?

Na wa o! not to sound insensitive but, I think it was stated that by 15th Oct, shortlisted candidates would be notified huh?so what's with all d rush? If they can't get u by phone, they definitely will, by mail, if today was d shortlisting day, why then would u get a 'missed flash' from them... Take a chill pill Vickye, and concentrate on what u have on hand.....

eremy:
Call center agents is needed in abuja

Qualifications:
Good diction in spoken English
Proficiency in any 2 local languages, ie: Kanuri, Yoruba, Igbo
Adequate computer knowledge
Advanced attention time span
Dedication to excellence
Must be willing to work on a shift basis

apply in person at our office @ House B19, Taslee Palm City Estate, Uruguay Street, Maitama District, Abuja

Closing Date September 30 2015.

Zerray dear, happy Sunday, have u seen dis?? I'm assuming u can speak Igbo, Yoruba or Hausa; abeg forget their kanuri jare......lol

adeoti01:
smiles....not only akara but moinmoin.....if you see spectranet ask them what they vend for HUAWEI

LOL...

adeoti01:
if you get my point well,, I'm not saying the position is 100% available as I speak but someone can give it a trial....I know there is intake of new staff by their Ikeja office because spectranet is one of our vendors.....

Abeg no vex, akara vendors or?.....

adeoti01:
if you get my point well,, I'm not saying the position is 100% available as I speak but someone can give it a trial....I know there is intake of new staff by their Ikeja office because spectranet is one of our vendors.....

Abeg no vex, akara vendors or?.....

Please anyone, im still having problems with the boxes, i dnt have a 2010 Ms Word, what do i do?

mrking3:
lols @blolded! But the opening is strictly customer service so how do you intend to cross carpet into HR ? I still repeat, that job opening is a scam! Believe it or leave it! Or at Best, pure marketing !!! With a ridiculous amount as salary! Imagine a job without reasonable experience, qualification and all that! So they made the job application quite flexible so a lot of people will fit in! Hence more people! More money to make!

My brother, I am not blind, i knew d opening was for CS, dont be faster than ur shadow, i did not say i want to cross carpet to HR in SPECTRANET!....And could u please enunciate how spectranet aim to make more money with this?[b][/b]. I now understand u werent at d venue, so I would take a bow from here, u could continue crying foul to whoever wants to listen.....Everyone who was present, knows that it was spectranet building......And u really dnt have to explain to me it might be a marketing job, i am suspecting same, but then i might be wrong, we both might...but then,If u believe everything d OP said, then u can believe anything cuz we were told at d venue that d part about the 120,000k is absolutely not true......U have left arguing the opening was done by a consulting firm, now u have started to scream marketing. Oga, which one u dey now?

[quote author=slizylindy post=38261730][/quote]NNE, I'm not sure any interview was conducted, but there wld definitely be screening, for example, those who aren't within that age range would be dropped and I'm nor sure d OP was right about d experience of just 5mnths. All I hope is dis isn't a marketing job...... We should keep our fingers crossed tho', u never can tell d requirements a HR personnel might request.....

Cc: slizylindy

mrking3:
guys please be very careful with this job opening! I know so many of you will fall prey to this bare faced Scam out of desperation to get a Job. No reputable firm will openly publish its payment structure to the General public! Secondly, the scammers smartly include 120k just to attract gullible folks. Thirdly, I have checked and noticed the said interview is not holding in any of Spectranet offices! Not even in their Head Office. I'm sure the scammers arranged an unknown venue to act like a consultancy recruiting for spectranet. This is a smart move. So many of them would come here to convince you that job is real! They're all partners. Fourthly, spectranet as a reputable company would never go that low to ask people with less than one year experience to apply for a customer service role when its not an entry Level job that requires 0-1yr exp. Pls, Be wise!! Some will soon come here to talk down on me that I'm trying to discourage peeps! Bring it on!!

My brother, no one is interested in talking u down. I agree with u to at least, 50%, but I rily don't think u should conclude just yet if u weren't on site. I was there and d venue is at industrial estate & CVS were collected. I knew from d get go that spectranet wouldn't pay 120,000k for an entry level position, I think that was just d OP talking, also a reasonable firm would NEVER publish how much they pay, let alone that laughable amount, so chill, we know. I was skeptical at first, and almost turned back wen i got to oregun, my only reason for going was I have 2yrs experience in CSR, but wanna move to HR. Anyway, we were told those who are shortlisted would be contacted, soo....maybe those who would, might come back to give their praises, u never can tell....

mrking3:
guys please be very careful with this job opening! I know so many of you will fall prey to this bare faced Scam out of desperation to get a Job. No reputable firm will openly publish its payment structure to the General public! Secondly, the scammers smartly include 120k just to attract gullible folks. Thirdly, I have checked and noticed the said interview is not holding in any of Spectranet offices! Not even in their Head Office. I'm sure the scammers arranged an unknown venue to act like a consultancy recruiting for spectranet. This is a smart move. So many of them would come here to convince you that job is real! They're all partners. Fourthly, spectranet as a reputable company would never go that low to ask people with less than one year experience to apply for a customer service role when its not an entry Level job that requires 0-1yr exp. Pls, Be wise!! Some will soon come here to talk down on me that I'm trying to discourage peeps! Bring it on!!

My brother, I agree with u to at least, 50%, but I rily don't think u should conclude just yet if u weren't on site. I was there and d venue is at industrial estate & CVS were collected. I knew from d get go that spectranet wouldn't pay 120,000k for an entry level position, I think that was just d OP talking, also a reasonable firm would NEVER publish how much they pay, let alone that laughable amount, so chill, we know. I was skeptical at first, and almost turned back wen i got to oregun, my only reason for going was I have 2yrs experience in CSR, but wanna move to HR. Anyway, we were told those who are shortlisted would be contacted, soo....maybe those who would, might come back to give their praises, u never can tell....

PapaNnamdi:
i am believing God for my testimony, this thread is built on faith,

Hahahahaha.....

remiotega:
I wish u called instead of d pm. I already got someone for the sales girl.But hous help still available.Please incase u know anyone who mite be interested.U ar goin to b staying with a very nice family.

I rily tried calling that glo line but it wasn't available. I even told my friend to call d number too, i think she has an OND, so im not sure she would be interested in d house girl ish....And I'm sorry, do not know anyone who wants a house girl job... Thanks

sochima1989:
hmmm no sir.....I no go conerstone interview

ohk, but I ain't a sir, um a lady, check my profile name again

hitechcomms:
Hitech Communications is a telecommunication systems vendor operating in Lagos,Ogun,Ibadan,Delta,Edo and some other states in Nigeria.
The Company has extensive know-how and a proven track record in the telecommunication market, serving more than a million renowned customers in the countrty. Its international customer base consists of fixed and mobile telecom operators, public authorities and large public and private enterprises.
Hitech Communications develops and provides products, solutions and professional services primarily for telecommunications operators and large enterprises. The Company's core business services include:
•Broadband Systems
•Telco Software
•ICT Services & Solutions

Job Brief:

The Customer Care Rep. would be responsible for acting as a liaison between customers and companies. Assists with complaints,orders,errors, account questions,billing,cancellations and other queries.

Responsibilities:
•Resolve customer complaints via phone, email, mail, or social media.
•Use telephones to reach out to customers and verify account information.
•Greet customers warmly and ascertain problem or reason for calling.
•Cancel or upgrade accounts.
•Assist with placement of orders, refunds, or exchanges.
•Advise on company information.
•Take payment information and other pertinent information such as addresses and phone numbers.
•Place or cancel orders.
•Answer questions about warranties or terms of sale.
•Act as the company gatekeeper.
•Suggest solutions when a product malfunctions.
•Handle product recalls.
•Attempt to persuade customer to reconsider cancellation.
•Inform customer of deals and promotions.
•Sell products and services.
•Utilize computer technology to handle high call volumes.
•Work with customer service manager to ensure proper customer service is being delivered.
•Close out or open call records.
•Compile reports on overall customer satisfaction.
•Read from scripts.
•Handle changes in policies or renewals.

Requirements:
•Proven customer support experience
•Track record of over-achieving quota
•Strong phone contact handling skills
•Active listening skills
•Familiarity with CRM systems and practices
•Customer orientation and ability to adapt and respond to different types of characters
•Excellent communication and presentation skills
•Ability to multi-task,prioritize,and manage time effectively
•Bachelor’s Degree in Communications or other related field

Applicants should forward their cvs to the company’s email:hitechcommunications03@gmail.com

Application Deadline: 2nd October,2015.

GNLD

sochima1989:
I smell marketing...... big time marketing.......
But if you are close bye or don't have a job.....Pls give it a try....
Spectranet won't do a massive recruiting of customer service agents as in

Hello, not trying to derail this thread, but I reckon u were at d cornerstone interview, have u heard anything from dem yet?

This sounds like marketing to me

OP......This is brilliant, learnt a thing/ two from here....its educating. Thumbs up... What does OP mean anyway?

nnaomaog:
Pls Nlanders
I need any admin job for my girlfriend. Location shld be Lagos preferrably Island. Other places will be considered. She has a B.Sc. Thanks

Nnaomaog@yahoo.com

Nna eh? Things we see & hear on NL tho...

carpartsnigeria:
MGlobal consult invites u 4 a Test/briefing by 9: 00am on Mon 21/09/15 @ 161 Ikorodu rd opposite ecobank onipanu b/stop lagos 08092441940.
Ref no DE/87/Hos.

And dis was my response

Dear Employer,
There is a way that seems right to a man, but its end is the way to death(proverbs 16:25)

yours respectfully

Polithiefcian:
My mum needs an househelp too. She's redy to send d girl to school. The girl will help with household chores.

Basically, the essence of needing a househelp is just for her to have someone to communicate with when she comes bck from work. She's all home alone is boredom is killing her.
Location: Abeokuta.

Im not sure if u are serious with dis, but i was actually referring to the sales girl opening @ Yaba and not d house girl opening. Thanks

Please im trying to PM u it isnt going thru....I have a friend who is very muc interested

Sent cv... patiently waiting....Thanks

databoy247:
Recently, i decided to conduct an interview and select some candidates who might be working with my organization. Currently we are trying to expand our operations and see how we can get new leads and probably close more deals. And from my survey, there are hundreds and possibly thousands of unemployed graduates here in Nairaland so i decided to concentrate on recruiting from here.

Now because of the nature of the job and also with a view in cutting cost around physical recruitment exercise, I decided to conduct the whole process online.

567 applications where received. I had to employ the services an outside consultant to help with the process which i also fully participated. Below are my shocking experiences with job seekers in this forum. I pray they read this and improve on themselves.

1. CV and cover letter.
I remember explicitly asking for their CV and cover letter to be forwarded to a particular email address. A huge percentage of the applicants just sent an empty email with their CV as an attachment. Not even an application letter. In case you dont know, a very quick assessment can be done on you by just reading your application or cover letter. You don't just attach your CV and forward to an email address without a cover letter. It means you are not serious and you may NEVER get called for an interview.

2. Many do not even know what they are applying for.
For an example you are asked to apply for an administrative position. The subject of your email should not be "My CV". This is so annoying and disgusting. Those that manage to write a cover letter do not even make reference to the job position they are applying for.

3. Lack of communication skills.
Now it is not enough to have a degree, you must learn to communicate. I sent out a pre-interview questionnaire to selected candidates and i just couldn't believe what i saw. So many job seekers do not know how to communicate and speak simple and clear English language. If you want to stand a better chance in job haunting, learn how to communicate.

4. Words abbreviations
This is a very big problem. Social medial is good but i think it's now becoming a major problem. With the use of BBM, whatsapp, Facebook chat, etc, Nigerians are now addicted to abbreviating words. You see things like 'u', 'k', 'comin', etc. And in case you dont know it, this can cause a very big problem for you. A lot of candidates get disqualified because of this. Learn to write properly when communicating with someone. Stop being in a hurry to pass along your message.

5. Checking of emails.
As a job seeker, you should always check your emails. Recruiters dont just send text messages, they also send emails. I did not screen alot of people because they did not check their emails to see if any information has been passed to them. You must always be on the look out. Dont submit your applications and go relaxing.

These are some of the experiences i had recruiting here. Out of 567 applications, i could not pick up to 20 candidates as a result of all these. Sometimes, i begin to wonder if the problem is lack of jobs or laxity on the part of the applicants because i am so shocked and surprised that our graduates are this way.

http://thenigerian.com.ng/index.php/2015/09/17/my-experiences-recruiting-nigerian-job-seekers-5-things-i-discovered/

Wahala dey o!