₦airaland Forum

Your payment issues will be resolved guess you have not been paid a dime hence the anger

SocialJustice:
See this fool. I'm exiting the programme soon.

Ok

SocialJustice:
Oga f*ck you.

It's that simple.

I do not blame you, I blame Nigerians for allowing fulani rams access to power.

Please we sincerely apologise if you were not shortlisted on your second attempt to join the Npower program, try applying for batch d, you might be lucky this time.

SocialJustice:
F*ck you Ezenonsense and your Npower. You can all go to hell and burn eternally.

I feel terribly sorry for those whose only source is npower.

Buhari will leave office and karma go touch am. That his farm he thinks he will retire to in peace will never happen.

It appears you are keypad-happy.

Jubal01:
Are u talking about C1 or C2 that have not even completed their finger print capture?

Sorry it is C1 it was a mistake.

Npower payment is a process whereby Npower volunteers are credited into their bank account using an electronic transfer method, Npower Batch C Volunteers are supposed to receive their stipends without hitches but sometimes there could be a system error which might make the stipend not to arrive at its destination, which is the Npower volunteer's bank account, and once this happens the entire payment process has to be re-initiated again, when the payment fails, the Npower volunteer might start seeing reasons like;

1) Transfer not successful
2) Destination bank not found
3) Failed Payment
4) Transaction does not exist
5) Transaction failed
6) Transfer unsuccessful
and a host of other error messages will start to appear on the payment status of the Npower Batch C stream 1 volunteer.

Although this payment issues are not something to really get bothered about but some Npower Batch C stream 1 volunteers have been extremely worried which is normal, in addition to this most Npower volunteers do not know who and how to contact Npower to table their issues.
In order to fix this payment issue, Npower volunteers should follow this quick tips below:

HOW TO FIX PAYMENT ISSUES

1) The Npower batch c stream 1 volunteer should send his or her Npower ID and a screenshot of his or her payment status highlighting the affected month via email to socialmedia.npower@gmail.com, the content of the message should be brief, see format below:

Name:
Category:
Npower ID:
Issue: Payment failed

2) The Npower batch c stream 1 volunteer should send his or her Npower ID and a screenshot of his or her payment status highlighting the affected month via Instagram to Npower_ng, the content of the message should be brief, see format below:

Name:
Category:
Npower ID:
Issue: Payment failed

3) The Npower batch c stream 1 volunteer should send his or her Npower ID and a screenshot of his or her payment status highlighting the affected month via Facebook to Npower, the content of the message should be brief, see format below:

Name:
Category:
Npower ID:
Issue: Payment failed

4) The Npower batch c stream 1 volunteer should send his or her Npower ID and a screenshot of his or her payment status highlighting the affected month via Twitter to @npower_ng, the content of the message should be brief, see format below:

Name:
Category:
Npower ID:
Issue: Payment failed

5) The Npower batch c stream 1 volunteer should call Npower customer service agent on 018888148 and send his or her Npower ID verbally and state his or her issue as "payment failed" then say the month.

Npower batch c stream 1 volunteers should give the Npower customer service agent some time to treat the payment issues, once you send in your complain please do not send another, your payment issues have been received, once payment is re-initiated you will be credited.
Npower batch c stream 1 volunteers having names mismatch issues are to send their scanned BVN printout and their nasims profile page to Npower though the mediums above.

Biometrics is a process whereby the fingerprint of Npower Batch C stream 2 volunteers are captured using the fingerprint scanner and a computer system, the biometric process is an important aspect of the Npower screening process and a prerequisite for progressing into the next stage of the Npower screening process which is the Npower Batch C stream 2 physical verification.

Biometrics not completed properly, successfully and passed can jeopardise the entire shortlisting process and this might affect the Npower Batch C stream 2 volunteer on the long run, in order to avoid this situation Npower Batch C stream 2 volunteers should follow the procedures below to check if they passed their biometrics.



Procedures To Check If You Passed The Biometrics



The Npower Batch C stream 2 volunteer should follow the instructions below:



1) The Npower batch c stream 2 volunteer should visit http://nasims.gov.ng/login



2) The Npower Batch C stream 2 volunteer should kindly login with his or her Npower email/Application ID and password.



3) After login in successfully into the NASIMS website, the Npower batch c stream 2 volunteer should click on the “Verification” tab



4) After clicking on the "verification" tab, and you see “fingerprint captured” ✓ under the Biometrics screening message "Congrats on passing the screening phase. We just want to verify some of your details and you will be good to go. If you feel you missed out on any important detail during the application phase, kindly send an email to our support team via support.npower@nasims.gov.ng", it simply means that you have passed the biometrics.





5) On the contrary, if you see "Capture Your Fingerprint" after clicking the "verification" tab, immediately under the Biometrics screening message; "Congrats on passing the screening phase. We just want to verify some of your details and you will be good to go. If you feel you missed out on any important detail during the application phase, kindly send an email to our support team via support.npower@nasims.gov.ng", it simply means that either you are yet to complete your biometrics or you did not pass the biometrics, once you see this displayed, quickly visit the nearest cyber cafe and complete your biometrics, and login again to check if the "fingerprint captured"✓ icon appears.



6) Once the verification tab displays "fingerprint captured ✓" please do not repeat the biometrics, all you need to do is to wait for the next screening phase which is the Npower Batch C stream 2 physical verification.

7) Npower Batch C stream 2 volunteers without smart phone can dial *45665# NASIMS ussd code and select 7 after following the prompts to check their biometrics status, if passed, the Npower Batch C stream 2 volunteer will be told that the biometrics is completed, but if the Biometrics have not been completed the Npower Batch C stream 2 volunteer will be notified that the biometrics is not complete.



The Npower Batch C stream 2 physical verification is the next stage after biometrics and it also needs to be passed in order to progress to the final stage which is the deployment stage.

manchyme:
Oga abeg no vex.
How do i do the biometrics?
From a business centre or phone? As in the finger capturing. I log in my portal and the capture will be activate once the device is there or how please?

Go to business center.

Soleye24:
My bank account has been closed and match as been marked as paid. Please how do I change my account details on my portal to w new one?

Send an email to socialmedia.npower@gmail.com and send your new account details, a screenshot of your nasims profile page and your Npower ID or call 018888148

How To Find Out When The Second Batch Of The Npower NEXIT Training Will Commence

Most exited Npower volunteers awaiting the second batch of the Npower NEXIT training do not have any idea of when the Npower NEXIT training second batch will commence, infact majority of the Npower volunteers do not even know who to contact regarding the second batch of the Npower NEXIT training, even if they do, they do not know how to go about it, and do not know the procedures involved in making inquiries about when the second batch of the Npower NEXIT training will commence, exited Npower volunteers can adopt the following procedures below to find out when the second batch of the Npower NEXIT training will commence.

HOW TO FIND OUT WHEN THE SECOND BATCH OF THE NPOWER NEXIT TRAINING WILL COMMENCE USING TWITTER

The following procedures below will help the Npower volunteer to find out when the Npower NEXIT training for the second batch will commence:


1) The Npower volunteer should download the twitter application from Google playstore and install the twitter app, (or visit https://mobile.twitter.com) after downloading the twitter application please lunch the twitter application from your mobile phone or laptop depending on the device you are using, after lunching the twitter application, register with your email address or phone number, you can use any email address or the email address you used for your Npower registration or the phone number used for Npower registration, generate your password, you might be required to click the link sent into your email inbox before you can login.(please you can skip this part if you already have the twitter app)

2) Once you confirm your login details, login into the twitter application, once the twitter page opens, you will see an icon on the footer of the page, the icon resembles a magnifying glass icon � click on it.

3) After clicking on the magnifying glass icon �, it opens another page, you will see a search field at the top of the page which says � Search Twitter, enter @npower_ng into this search field, then click on the sky blue round circle with feather and a + sign located at the bottom right hand corner of the page, when you click on this sky blue round circle, all you have to do is compose a brief message saying "I want to find out when the second batch of the Npower NEXIT training will commence?" and click on "Tweet" in a sky blue capsule shape at the top right hand corner.

4) After doing this please do not repeat the task, just wait and keep checking your Twitter application under the notification bell icon at the footer of the page, for response, even if you did not get any response, your inquiry has been received.

HOW TO FIND OUT WHEN THE SECOND BATCH OF THE NPOWER NEXIT TRAINING WILL COMMENCE USING NPOWER CUSTOMER SERVICE AGENT

Please before performing the procedures below please ensure you have enough airtime at least ₦100.

1) The Npower volunteer making the inquiry should dial 092203102, when you dial this number it might not go through because this is Abuja situation room customer care center number and all Npower customer care service agents might be extremely busy , please move to step 2.

2) The Npower volunteer should dial 018888148, this is Lagos Npower customer service agent and are always available.

3) Please after dialling 018888148, listen to the voice prompt and follow the instructions from the voice prompt.
The voice prompt will say for complaint press 1.

4) The Npower volunteer should press 1, after pressing 1 please wait even if the Npower customer service agent is not available please do not end the call.

5) Once the Npower customer service agent comes, he or she will say "Welcome to NSIP...... what is your name and where are you calling from?"

6) The Npower volunteer should provide his or her names and location to the Npower care service agent, just say "I am John Doe, I am calling from Festac Lagos" please even if you do not reside in Lagos, just formulate a location in Lagos, please be brief when introducing yourself, the Npower customer service agent will now ask you what your issue is.

7) When presenting your inquiry go straight to the point, just say "I want to find out when the second batch of the Npower NEXIT training will commence?" the reason for making your inquiry brief is because the Npower customer care service agent is extremely busy and might get animated when you are engaging with long conversations due to the number of Npower volunteers in the queue waiting for their issues to be addressed.

The Npower customer care agent will receive your inquiry and provide a constructive feedback.

Npower volunteers should note that the Npower NEXIT training for the second batch will commence when the compilation of the Npower NEXIT training list is completed and sent to all state Npower NEXIT training centers, without the list sent to the Npower NEXIT training centers nationwide, the second batch of the Npower NEXIT training will not start.

Jubal01:
Ok. Good job.
Pls when will january stipend failed transactions be re-initiated again?

Exercise patience you will be paid

Npower have reiterated that Npower Batch C stream 2 volunteers that completed their biometrics months ago are not to repeat the biometrics, this statement was made in a response to a question raised by an Npower Batch C stream 2 volunteer regarding the biometrics (see image below)
Once your biometrics have been captured you are not to do it again, Npower Batch C stream 2 volunteers that have completed their biometrics are to wait for the Npower Batch C stream 2 physical verification date to be set on their verification page on the nasims website.
The Npower Batch C stream 2 physical verification date will be uniform, unified and general nationwide, all documents uploaded to the nasims profile page of the Npower Batch C stream 2 volunteer will be presented physically to the Npower verification officers at the physical verification venue when the Npower stream 2 physical verification date is set.

oweniwe:
Good day sir.

Apologies for derailing. Will modify after your response.

February and March

What to do, please?

Call 018888148 or tweet @Npower_ng

NDSMELODY:
this was the response I got when I tried to message them on tweeter

Ensure you have enough data

kachimor:
If truly their system is working, Npower staff should kn volunteers that did biometrics before 15th of May.
If finger prints sign appeared under SCREENING in ur portal, it shows that urs was successful, sending ur Npower ID (make sure that u are not above 35yrs) anything u see in ur portal after sending ur ID, na at ur own risk

Please this is just a precautionary measure it is not to disengage Npower volunteers due to age.

Nettybrown:
Those that did it 2 months and those that just did have no problem!
Just cool down

Always adhere to instructions even if your opinion is plausible.

johnfaleks:
By ID do you mean the email used to login?

Your Npower ID, NPWR/

Biometrics: If you completed your biometrics before 15th May, please make your N-power ID available to us for confirmation - Npower


Biometrics is a process whereby the fingerprint details of Npower Batch C stream 2 volunteers are captured and stored in the National Social Investment Management System (NASIMS) database as part of the screening and shortlisting process.
According to Npower, in response to an inquiry made by an Npower Batch C stream 2 volunteer, if you did your biometrics before the biometrics officially flagged off you are to send your Npower ID for verification and confirmation, failure to do this might render your biometrics invalid.
Npower Batch C stream 2 volunteers that captured their biometrics successfully before May 15th are to send their Npower ID to Npower by tweet through the Npower twitter handle @Npower_ng.
You can send your Npower ID through twitter by following the steps below:

1) The Npower Batch C stream 2 volunteer should download the twitter application from Google playstore (alternatively you can go directly to your browser and search for https://mobile.twitter.com) and install the twitter app, after downloading the twitter application please lunch the twitter application from your mobile phone or laptop depending on the device you are using, after lunching the twitter application, register with your email address or phone number, you can use any email address or the email address you used for your Npower registration or the phone number used for Npower registration, generate your password, you might be required to click the link sent into your email inbox before you can login.(please you can skip this part if you already have the twitter app)

2) Once you confirm your login details, login into the twitter application, once the twitter page opens, you will see an icon on the footer of the page, the icon resembles a magnifying glass icon � click on it.

3) After clicking on the magnifying glass icon �, it opens another page, you will see a search field at the top of the page which says � Search Twitter, enter @npower_ng into this search field, then click on the sky blue round circle with feather and a + sign located at the bottom right hand corner of the page, when you click on this sky blue round circle, all you have to do is compose a brief message saying "I want to send in my Npower ID for biometrics verification", click on "Tweet" in a sky blue capsule shape at the top right hand corner.

4) After doing this please do not repeat the task, just wait and keep checking your Twitter application under the notification bell icon at the footer of the page, for response, even if you did not get any response, your question has been received, you will be replied in few hours.

Npower Batch C stream 2 volunteers have been strictly advised to always follow the instructions set aside by Npower in order to avoid issues that might arise from incomplete biometrics.

The Npower stream 2 physical verification is a process whereby Npower stream 2 volunteers after completing their biometrics, presents all documents, credentials and certificates uploaded to their NASIMS profile, physically for scrutiny by the Npower physical verification officers, the documents to be presented to the Npower physical verification officers are:

1) HND, OND, BSC Certificates
2) WAEC Certificate
3) NYSC Certificate or Exemption Certificate
4) Birth Certificate or Age Declaration
5) BVN Printout (though not necessary in some states)
6) Residential Certificate
7) Means Of Identification either, National Identity Card, Voters card, Driver's Licence, Or International Passport all capturing the biodata page.
8. Utility Bill; PHCN Bill, Waste Bill
9) NASIMS Print out, although not necessary in some states
10) Passport Photo

When the Npower stream 2 physical verification begins, Npower volunteers will see the physical verification date displayed on the verification page of their NASIMS profile, just under the finger print capture icon.
The Npower stream 2 physical verification will be conducted nationwide by verified Npower verification officers, the Npower stream 2 physical verification will last for few weeks, the Npower stream 2 physical verification will begin when all biometrics have been completed successfully by Npower stream 2 volunteers, Npower stream 2 volunteers that do not pass the biometrics will not progress to the physical verification phase.
When you see the fingerprint captured ✓ icon on your verification page it simply means that you have passed the biometrics, if you do not see the fingerprint captured ✓ icon on your verification page it means that you have not passed the biometrics and therefore have to repeat the biometrics.
Alternatively Npower stream 2 volunteers can dial the NASIMS ussd code *45665# to check if they passed the biometrics and can check their physical verification status by following the instructions from the prompts and selecting the particular number of the aspect they want to check, the Npower stream 2 volunteer must have sufficient airtime to complete the tasks.
After the Npower stream 2 physical verification is passed then the Npower stream 2 volunteer can progress for deployment, details of deployment will be displayed on the deployment page of the Npower stream 2 volunteer's NASIMS page.
Npower stream 2 volunteers are advised to always check their verification page on NASIMS for physical verification date and venue.

Physical verification date will be set, when we are sure beneficiaries are through with biometrics capturing - Npower

According to Npower, the Npower Batch C stream 2 physical verification date will be set, when beneficiaries are through with biometrics capturing. This was said by Npower in response to a question raised by an Npower Batch C stream 2 volunteer regarding the commencement of the Npower Batch C stream 2 physical verification.
It is after the Biometrics have been completed then the Npower Batch C stream 2 physical verification date will now be set, then after that the Npower Batch C stream 2 deployment date will also be set.
Npower Batch C stream 2 volunteers will be notified when the Npower Batch C stream 2 physical verification date is set via the verification page on NASIMS or by dialing the NASIMS ussd code*45665# from any mobile network.

Charly500:
Ezenwa, I have just been credited some few minutes ago to my greatest surprise. thanks for the constant updates

You are most welcome.

Charly500:
Ezenwa, for the first time i witnessed failed on my payment status and no action taken for March Stipend, to be honest i knew it might happen at some point, especially with all the payment wahala others have been experiencing ever since.

I tried sending a mail to their email box at support.npower@nasims.gov.ng but it didnt go through, got the response mail undeliverable.

I will try calling them tomorrow through their customer care line just as you suggested. thanks

Alright

Npower Batch C stream 2 volunteer might have certain issues bothering them, but might not really know how to contact Npower customer care number to lay their complain, such complain might vary from shortlisting status, physical verification date, deployment date and so on.
If you are an Npower Batch C stream 2 volunteer and you want to lay your complaint through the Npower customer service number, then kindly follow the procedures below;


HOW TO LAY YOUR COMPLAINT THROUGH NPOWER CUSTOMER CARE NUMBER



1) The Npower Batch C stream 2 volunteer should dial the number 018888148, please before performing this task ensure you have enough airtime balance on your phone, you must have at least ₦100 airtime and the Npower volunteer should call between 9am and 4pm, Mondays to Fridays.

2) The Npower Batch C stream 2 volunteer should wait for the voice messages, the Npower Batch C stream 2 volunteer, will be greeted with the message;

"Welcome to national social investment program situation room, this call will be recorded for quality assurance, for complain press 1

3) The Npower Batch C stream 2 volunteer should press 1.

4) After pressing 1 wait for few seconds.

5) An Npower customer service agent will come online and ask you your name and where you are calling from.

6) The Npower Batch C stream 2 volunteer should provide his or her names and location.

7) The Npower customer service agent will ask you what your issue is.

8. Please make sure you go straight to the point, just say "I want to find out when the Npower Batch C stream 2 physical verification date will be set?" and that is all.

Samolasoj:
I just hope it won't take them forever to do physical verification

It will start soon.

MrKoi:
After 6 minutes of waiting, no one attended to me so I had to end the call. Any other channel I can reach them?

Twitter @Npower_ng

ackifemmy:
Pls test page is not responding, how can i resolve that

Test had long been done. Wait for next registration.

Seeck:
Bros help me I'm frustrated, till now I've not received January and now march has failed too. January is saying transfer not successful while march is saying no action taken.

Call 018888148 and send your Npower ID

Angelsit:
Good morning sir, please I'm having issues with my March payment, it's showing failed, no action taken.

Please call 018888148 and send your Npower ID, when payment is re-initiated you will be paid.

Npower batch c stream 2 volunteers have been asking the question "when will the physical verification start, we have done biometrics?" Although the Npower batch c stream 2 physical verification will commence after the biometrics but some Npower batch c stream 2 volunteers might not know where exactly to check the Npower Batch C stream 2 physical verification on the verification tab, if you are an Npower batch c stream 2 volunteer and you are wondering how to check the Npower Batch C stream 2 physical verification date please follow the procedures below;

HOW TO CHECK NPOWER BATCH C STREAM 2 PHYSICAL VERIFICATION DATE

1) The Npower batch c stream 2 volunteer should visit https://nasims.gov.ng

2) The Npower batch c stream 2 volunteer should click on "go to login"

3) The Npower batch c stream 2 volunteer should login with his or her email address and Application ID and password

4) The Npower batch c stream 2 volunteer should click on "proceed"

5) The Npower batch c stream 2 volunteer should click on "verification" at the header of the nasims profile.

6) Under the verification page at the bottom of the page just after the "fingerprint captured ✓ icon" the Npower batch c stream 2 will see the physical verification date (see image below), if the physical verification date and venue does not appear or pops up on the nasims homepage, it simply means that the physical verification date has not been fixed yet.

7) Alternatively the Npower batch c stream 2 volunteer can dial the nasims ussd code *45665# and follow the instructions to check the physical verification date if it has been fixed, please when using the nasims ussd code *45665# please ensure you have at least ₦100 airtime and always use your BVN to check your shortlisting status.

Npower batch c stream 2 volunteers should frequently check their nasims verification page for updates regarding the physical verification date.

Obere4u:
Please, can I change my PPA to my current base?

Visit nasims.gov.ng

bobkezel:
Has it started?

Not yet keep checking your verification tab for updates

Do not use phone it cannot be done with phone.