₦airaland Forum

CaptainSaba11:
I sent you a mail .

I will check it and revert back to you shortly

CaptainSaba11:
How can I reach you sir.

Available on call or WhatsApp 08085310379

Marykhay:
Hi Guys,
Pls my Hp Elitebook 830 G5 dc jack port or charging port got burnt, though my laptop is still working fine. can I try charging it with the USB-C thunderbolt? Something like this, Will it charge?


My idea is since the laptop still works fine but for the DC charging, why not I just use the type c?

Laptops Type C ports usually have an indicator icon for USB only or both USB and fast charge. It means that not all Type C ports is meant for charging.

However, I suggest you get an Engr to fix your charging port. Do not attempt to use this converter cord on your laptop as it may damage your motherboard completely.

Thanks.

CaptainSaba11:
They didn't really identify anything per se, I was told to drop the laptop and come back later but I refused cos I wasn't convinced.

I understand. They needed time to troubleshoot and identify the issue.

dahgifted:
The Os was reloaded weeks ago and I've updated the system to the latest yet the issue still persist, i ran the chkdsk, it's been over 24 hours yet its at 40 percent at stage 5, I'm considering force shutting it down again.... I think the ssd is failing what do you think?

Yes it is possible the SSD is failing so replacing and testing with another SSD becomes a good option.

CaptainSaba11:
Good day techies.

My HP PROBOOK 640 G2 has been giving me issues.
Recently I tried switching it on but I noticed the screen won't come up but the keypad light will come on for like 5secs after which it will go off except the power button and two others which will stay on, also the caps lock will blink twice before the caps lock goes off
At same time the fan will be working very loud and aggressively, no matter how much U try the screen won't come up also the buttons won't respond.. The laptop will only go off when you long press the power button.
Note: I took it to few engineers and it was confirmed nothing is wrong with the RAM and the SCREEN/DISPLAY.
Right now I'm confused and frustrated.

Location is ABUJA

From your complaint, I will like to know what the engineers you took it to identified to be the problem.

It is suggesting your BIOS may have failed hence the reason for the blank screen.

To assist you further, kindly let us know in detail what the engineers diagnosed.

I am in Abuja and available to assist you once you respond accordingly.

dahgifted:
I've reset the system twice, the issue still persist just slow booting most especially at the rotating welcome screen.

At this point, the best thing is to do a fresh installation of Windows 11 Pro 24H2, after that install all device drivers. It is possible the issue is from the OEM OS recovery tool hence need to wipe the disk completely and reinstall fresh OS. If you need further assistance kindly let me know.

zub:
Please im interested to know what this response is. as am trying to get a laptop.

I highly recommend HP Laptops. It is easier sourcing for parts replacement.

Budget friendly configuration
Intel Core i5
8GB RAM
256GB SSD

Other optional configuration based on budget
Intel Core i7
16GB RAM
512GB SSD

Budget friendly laptops
1. HP EliteBook 820 G3
2. HP EliteBook 840 G3
Budget 220k to 250k

Other options that are slightly budget friendly
1. HP EliteBook 840 G5 or G6
2. HP ProBook 440 G5 or G6
Budget 330k to 370k

HP EliteBook x360 Convertible Laptops
1. HP EliteBook 1030 G3, G4 etc
2. HP EliteBook 1040 G5 etc
3. HP Dragonfly
Budget 400k to 600k

Go for laptops that run on SSD to avoid lagging or hanging issues while running Windows 11.

The above laptops can run smoothly when upgraded from Windows 10 to Windows 11 based on experience.

However, depending on what you intend to do the above laptops can do word processing for schools and offices. But for graphics you need further guide.

The above laptops can be find as fairly used and not brand new.


Thanks.

lanre2009:
pls my laptops keyboard is auto typing some keys, replacing 3 keyboards didn’t fix the issue, I’ve also formatted the laptop but the issue persists. Is there a way to fix this issue permanently?

I am trying to understand you well and will appreciate if you make a detailed description of the issue for further assistance.

Clarify us on what you mean by auto tying some keys?

Also specify your laptop configuration

Processor:
RAM:
Storage:
(Storage should be made clear if running on HDD or SSD)

To this end, you may be facing lagging or hanging issue and not keyboard.

Thanks.

dahgifted:
Thanks for the information, i ran the disc clean up but it took so much time and extremely slow at stage 5, i had to force a shutdown because of the laptop battery after so many hours.

I understand but you would have left it to finish because force stopping it can damage your SSD. Next time try and run it while charging the laptop and allow it to complete after several hours. Chkdsk fix a lot of bugs in operating system and storage device.

However, stage 5 fixes a lot of issues so it is highly recommended you repeat the disc check to sort out the issues or backup and reset the laptop.

Thanks.

dahgifted:
Good day all, please my Elitebook 1040 g7 with this specification 16gb of ram, 256 ssd storage slow boots.
i have restarted it twice, used all available options ranging from disabling app startups, changing my power plan to "best performance", updating softwares and drivers,yet it still slowboots.

Do the following:

Click start
Type cmd (Run as Administrator)
Once the black cmd window opens type below command
chkdsk c: /f /r /b
Click Y or Yes if it prompts to schedule disk check in the next boot
Restart your PC and wait for the disk check to complete

If after the above it persists kindly revert back for further assistance.

Kaczynski:
Change OS to something like windows 7

Downgrading is not a good option

Amicable24:
I have a Mini laptop that works on Windows 7, but each time I try to open Microsoft Word, I get the error message (Picture attached)... I've tried a lot of things online to fix it but it's still not working...

fixitng splendour99

The Microsoft Office files in your laptop has corrupted. There is need to uninstall it completely and reinstall it.

In view of the above, I suggest you upgrade to Windows 10 and also reinstall all the necessary applications back to your laptop.

If you base in Abuja, contact me for further assistance but if not kindly specify your area so as to get support from tech guys on this section.

Thanks.

King234:
Good afternoon everyone! I want to buy a laptop that lasts aleast 5hours, though my budget is 150k( someone recommended the macbook pro 2012) but I'm not a apple fan, any recommendations for Windows( aleast core 15/ or equivalent in other processor type) ssd storage 6-8gb ram
Thank you!
Though battery is my main concern!

I responded to this in other section.

Increase your budget to procure a better laptop that can serve you for couple of years without stress.

Thanks.

xezoid:
Goodday techies in the house
Got a hp elitebook and i have been trying to install Microsoft office to no avail 2021,2024, Microsoft 365

Found out the windows was not activated, bought a windows 10 key but all to no avail...attached are the screenshots...kindly help

If you are still facing the issue, kindly specify your location for further assistance. Tech guys on this section will assist you. If you are in Abuja, then I can help sort out your issue.

Thanks.

King234:
Good afternoon everyone! I want to buy a laptop that lasts aleast 5hours, though my budget is 150k( someone recommended the macbook pro 2012) but I'm not a apple fan, any recommendations for Windows( aleast core 15/ or equivalent in other processor type) ssd storage 6-8gb ram
Thank you!
Though battery is my main concern!

A fairly used HP 14 or HP 15 with an Intel Core i3 or Intel Pentium processor, 8GB RAM and 256GB SSD will serve your purpose. In Lagos, you will get it at 200k or less while in Abuja above 200k

I advise you increase your budget to 250k and buy HP EliteBook 840 G3, Intel Core i5, 8GB RAM, 256GB SSD.

basitayoola7:
What's BIOS?

Basic Input Output System

A corrupt BIOS will make your laptop not to turn ON and cause the caps lock to be blinking light

A faulty memory (RAM) can also do the same

A bad motherboard as well

You need an Engr that will troubleshoot it

basitayoola7:
Engineers in the house


If I switched on my laptop only the keyboard light on buh the screen will be blank
What happened

Memory
BIOS
Motherboard


Suggesting one of the above is the cause and needs a tech to troubleshoot and fix

maxkenny:
Thanks have done that now working. Still on wifi and webcam not working.

can someone assist me on this. My system webcam and wifi stop working

For that; you need to escalate the issue and find a technician that will troubleshoot and resolve the issues.

You may need to grant permission for your laptop to access your webcam under privacy. Then, for the WiFi; Go to device manager and check if the driver is appearing there. Also go to network adapters option to check if the adapter is disabled. If after checking these options it persist, open the laptop and examine if the wires that connect the adapter hardware is properly connected and in place 1, 2 or black, white. Then replace with another network adapter.

maxkenny:
1. System webcam not working or showing camera
2. Wifi not showing on system.

Have tried all I could. I updated the driver's, downloaded and installed new drivers but nothing works. Have updated my windows,, same.

Please treat as urgent I need help to fix this ASAP

I suggest you specify your location for further assistance. It is a hardware issue probably due to a failed WiFi adapter or terminal disconnected. For camera; you need to be sure that privacy settings that allow system to have access to camera is enabled.

maxkenny:
Yes, exactly.

Right now I can't even access my system. When turn on, asks for system recovery identity code. I'm in trouble. Please help

Lagos.

Use another PC to sign in the Microsoft account you are using on your laptop to get the BitLocker key. You will find it under the security option.

Eyeopener111:
I am also having the same issue
Hp G1 Elitebook 850
Do you think it is motherboard issue

Flickering screen I guess it is the problem you are referring to which is majorly as a result of weak or faulty screen due to pressure. It is not a motherboard issue, hence you can take the laptop to people that deal on screen to check and replace the screen if you want to continue using the laptop.

MrAmaechi:
Password forgotten Windows 10. No previous back or registered. What can be done.

There are steps and guidelines to reset or remove the password without losing any data.

To carry out this, you need a Windows 10 or 11 installation bootable USB.

If you have the above kindly let me know for further assistance.

Thanks.

NoonMasamune:
SPECS: MSI B450m pro-vdh max Ryzen 5 5500 Rx 6600xt Corsair CX650M

Yesterday the computer shut itself when i was about two hours into playing a game (Zenless Zone Zero) and i noticed the fans do not spin when i turned it back on.

I read online that this was normal, but even after doing disabling zero rpm mode and using afterburner to manually control the fans, they did not start. Even at high temperatures they were not moving.

A wierd thing that also happened was after i decided to remove and reinsert the pcie cable connecting to the GPU, it stopped displaying, and no warning leds were blinking. I even changed the port on the PSU but that did not fix things. Today morning i decided to return the pcie cable to it's original position on the PSU and the display came up again, which was when i took the pictures above.

Overheating can cause PC to shutdown. I suggest you check the fan to be sure it is functional and avoid using the PC to run at a high temperature in order not to damage your processor or graphics card.

Victorrhymez:
sorry for the late response,I finally tried to reset but had a second thought and powered it on and the issue stopped just like that ,still watch to see if there would be a reoccurrence

Ok nice.

blaskikv:
My laptop battery is not showing

There’s need to open the PC and check if the battery terminal is properly connected.

If checks show it’s connected properly you may need to replace the battery.

Thanks.

Og2drake:
Contact me on
08163470639

Sir, I feel the purpose of this Thread is to provide technical solutions to reported issues and if it persists you can ask the complainant to contact you directly.

We are here to learn and if all responses are based on dropping number the purpose of this Thread will not be achieved.

The likes of udemzyudex etc are doing well in ensuring that people get what they seek.

Thanks.

CaptainSaba11:
Why does my laptop refuse to boot when I turn it on
The keypad light comes on for few seconds and it goes back off with only caps lock button blinking and the screen refusing to come on
While the fan blows heavily

Also It's not the ram
I've tried different ram with same result

Remove both laptop and cmos battery
Then clean the RAM slot with hard brush and spirit
Allow to dry and power on the PC without battery.

If the issue persists it maybe a faulty bios or motherboard and requires an expert to fix.

Habayomie:
Pls guys,I need help with this, "yellow caution mark" on AMD Radeon dedicated graphics card.on this Laptop
I've tried uninstall and reinstall the driver.
Downloaded Different drivers.(From HP and AMD)
Updated BIOS,
Yet none seems to work.
Cc: chuksvoice

Did you try to reinstall the OS?

If after reinstalling the OS the issue continues; you maybe having a faulty dedicated graphics card.

Victorrhymez:
I have tried all ,I was told to reformat

I think I encountered same issue recently and reformatted the PC after all suggestions failed.

Backup and format the PC and share the outcome with us.

Thanks.

Crownpoint:
This is what I have been getting on my MacBook
Pls what’s the solution ?

Kindly specify your location for further assistance by IT Specialists on this Thread.

Thanks

sirqeeboi:
When I plug the laptop,it indicate it is charging.when I pressed the power button it stopped charging and the screen won't come up ,after some seconds the power button goes off and it continues charging.
What could be the issue?

It is likely a case of short circuit on the motherboard. I advise you take it to an IT Engr to troubleshoot and resolve the reported issue.

Kindly specify your location for technical assistance by Engr’s in your area on this Thread.


Thanks.