₦airaland Forum

2el:
Hello house, I have an issue with my Laptop (HP EliteBook 840 G8 Laptop, Intel Core i7-11th Gen), I have been using it June 26, last week of all a sudden the Keyboard stop working and the system went on BSOD mode and sometimes it takes a long life for the yhe System to come up after several attempt to power it. ..What can be the cause as I didn't even download any software recently, I have try to run HP diagnostic it shows all component is working well..


udemzyudex

Fixitng

Any advice about how to fix this please??

Good morning,

Sorry about the issue you are facing.

I will be glad to assist you.

Gently disconnect the keyboard flex from the motherboard to see if it will boot properly

If it does, gently tap all the keys on the keyboard one after the other to check if anyone is stuck with debris.

After trying the above options and the issue continues you will need to remove the SSD and replace with a good one then reload the OS.

So many laptops come with inferior SSD which develop issues after months of usage.

Kindly revert back for further assistance.

Thanks.

XxRavenxX:
Right now, Abuja

I am in Abuja too

You can contact me on WhatsApp for further assistance 08085310379

Pk01:
boss my what got the same problem with the poster above.. he says some I c's inside the mother bot got burned..he fixed it..but the laptop is now slow like a snail..please what do you think is the solution. The hard disk inside is a new one though..someone says I should get SSD that is faster..

Troubleshooting it requires the following:

1. There’s need to check the laptop cooling system to be sure the fan is working well and its heat sink free from debris.
2. Most of the new HDD are inferior and will result to low speed performance. If your laptop supports M.2 SSD you can replace with the original or rather get a sata SSD.
3. Kindly downgrade the laptop to Windows 10 if it is currently running Windows 11 (This option is applicable to Intel Pentium or Core i3 processors with HDD)
4. Upgrade your RAM from 4GB to 8GB

In summary
Points 1 & 2 should be considered and discussed with your IT Engr for fix.

It is possible the new HDD is refurbished and defective.

I can provide further technical support if you reside in Abuja - WhatsApp 08085310379

TundRash:
I finally found a solution that fixed 99% of the issues i mentioned here. What did i do?
I download Media Creation Tool setup file from Microsoft website. Through that, i was able to download the windows 10 installation file which fixed the issues. I had the option keep all of my personal files and installed apps. The only issue left unsolved now is the Bluetooth.

Go to your laptop manufacturer’s website support page, enter the system model and OS and download the Bluetooth driver. You can as well run windows update to update your drivers.

XxRavenxX:
My laptop HP 840 G3 doesn't power on. Whenever I put it to charge, the power button lights up, the charging light blinks between orange and white for some seconds then it goes off before doing this again.

There’s an issue with either the memory nor motherboard.

Kindly specify your location for further assistance.

mdpeace:
Good day my engineers, weeks ago, my laptop stopped charging and turning on. I took it to a technician. It now charges but turns off few seconds during booting or after booting. What could be wrong please

You need to be specific on what the technician did to get the laptop working. Did he just replace the charger or worked on the motherboard.

The above will aid us to provide you with solution.

mdpeace:
Good day my engineers, weeks ago, my laptop stopped charging and turning on. I took it to a technician. It now charges but turns off few seconds during booting or after booting. What could be wrong please

You need to be specific on what the technician did to get the laptop working. Did he just replace the charger or worked on the motherboard.

The above will aid us to provide you with solution.

TemizComm:
It's good to be here 😊

You’re welcome on board.

FolaLee:
Good evening. I have an issue with my laptop. I turned it on and it displays a “no bootable device found”. What happening

Your storage device has failed or corrupt. There’s need to check it depending the type of storage the laptop is running (SSD or HDD)

Get an IT expert to check and rectify the issue or kindly specify your location for further assistance.

Thanks.

AhmedChiz:
Hello everyone and the technicians in the house.

On this faithful day, I was listening to music on my PC when it suddenly went off, I on it again and it stated "Window repair". After the window repair reached 100% it came up but when I tried to used it again it went off. Since then it would display windows repair, come up after while and shutdown after few minutes. Now the system can't come up, it only displays a white light on the keyboard. What what could be the problem?
It HP 630 AMD. Thanks.

Overheating due to faulty fan or clogged processor vent (heat sink) can cause the problem of booting and going off abruptly. Another thing that can cause it is if water has penetrated into the motherboard without your knowledge. So there are other possible reasons.

You need a hardware engr to troubleshoot the issue and resolve accordingly.

Kindly specify your location to know if there’s a tech expert on this Thread that can assist you.


Thanks.

Abbeyb1ack:
Thanks
But its not listed there


16mb and 1862 not listed

Use this software to do the needful

DiskGenius Professional specifically designed for partition management and data recovery.

Abbeyb1ack:
The option to change drive letter and path is greyed out

This article will help you to Manually assign a drive letter using CMD/Diskpart

https://answers.microsoft.com/en-us/windows/forum/all/manually-assigning-a-drive-letter-using/bbb3baf6-cda4-4d06-b431-eae9e975a5c7

sonofthunder:
Hello boss, I followed the above steps and the laptop didn't come up.

It still powers on but no display on the screen so far. What else can we try?

You need a IT Engr to check the screen and replace accordingly. Thanks.

Abbeyb1ack:
Pls i have a hdd which i used for my andriod box
Mistakenly i set it has the system storage(it wont work on any other device) instead of external storage


I recently formatted my andriod box
And the box requires me to format d HDD before i can use it as system storage or external storage

The HDD is also not working on my laptop
Pls how do i get the files without formatting the HDD

As per the screenshot you shared.

On the drop down options from right click.

Do the following:

1. Click Change Drive Letter and Path
2. The system will automatically choose a drive letter for you for instance D: or E:
3. Select the Drive Letter
4. Continue the process until it assigns the new Drive Letter

You will find the HDD on This PC once the above process is successfully completed.

Thanks.

dhanielss:
I have a Toshiba Dynabook R732/G that shows

Password= immediately I put it on. How do I bypass this?

Can someone help me with response code

This video will be helpful for you to remove the Power ON password


https://www.youtube.com/watch?v=wEW08_C15ZI

Aemmyjah:
My PC has been showing restarting for over an hour now
What do I do?

In cases like this, press and hold the power button until the system goes off completely before releasing the button. Then wait for 15 secs and power it on. It will run some diagnostics repair for the start up and eventually boot.

basitayoola7:
Thank you very much sir

I didn't have Microsoft word on my laptop and I decided to download it I can't found it

Any help?

Kindly mention your location let’s see if anyone on this Thread is within your reach.

If you’re in Abuja contact me on WhatsApp 08085310379 for Microsoft Office 365 Pro Plus installation

ShivamRathore11:
I have the same problem please give me the best solution.

You need an Activation Tool to resolve the issue and turn off Windows Automatic Update completely.

whysquare4real:
Pls I want to know how I can convert scanned images like jpeg into pdf file and also how to merge different pdf files into a single file. Thanks

Using MS Office 2019 and above. Open the scanned file or jpg file then right click and copy. Open MS Word blank doc, the right click on an empty space and paste the image in jpg. Go to File - Save As - Select pdf on the drop down menu and Save. To save multiple jpg files as pdf pages, use the above steps.

Alternatively there are website online that converts files in any format. www.ilovepdf.com etc

basitayoola7:
[quote author=fixitng post=131319282
Abeg help me check this picture

Wantnx happen like that

Your registry is corrupt and will require some commands to restore it.

This YouTube video will guide you on fixing your Registry and getting your PC back to normal .

www.youtube.com/watch?v=fhHBdBD_92A

If you find the process difficult, kindly specify your location let’s know if there’s anyone on this Thread that can assist you within your area.

Thanks.

clydecarson:
Good evening all,please a dell laptop someone gave to me once it comes on it shows bootmgr is missing please how do I fix this issue

The OS is corrupt, however the PC requires backup, formatting and restoring of files also know as re installation of Operating System it came with. If you require further assistance, kindly specify your location to see if there’s someone here that can assist.

FortunateB:
Please my desktop is locked with a password that is unknown, I've tried several solutions seen on YouTube and Google but it didn't open.
Please any PH precisely Garrison tech guy here, how much will it cost me to bring it over. Thanks.

If you are unable to find a tech guy from your location here you can contact me on WhatsApp 08085310379 to resolve it remotely.

sonofthunder:
Thank you for this, I'll try it once I get home.


But what if it doesn't work?

Revert back with the outcome for further technical assistance

BOFREJO:
I have done this also no changes

To fix this error, use the following steps:
Press Enter to clear the message and allow the system to boot to the Windows Desktop.
Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

After you remove the dust, turn on the computer. If the error message persists, continue with these steps.

Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

In some cases, updating the BIOS might help prevent this error from occurring.

Have the computer serviced to clean internal components and replace the system fan if necessary. Make sure to address the following items when servicing:
Thoroughly remove dust from all internal cooling components.
Make sure wires from the system and CPU fans are connected securely to the motherboard.
Confirm the system fan blades spin correctly, and the fan is not producing loud noises. If not working correctly, replace the system fan.
Remove old thermal compound from integrated circuits and heat sinks and replace with new thermal compound.

sonofthunder:
Hello Gurus,

My laptop just suddenly stopped coming on. The power light shows when you put it on but it doesn't boot at all on screen. What could be the problem? Hope it's not the motherboard?

Will I be able to retrieve my information?

The laptop is an Acer Aspire E1-531-4818

Also before this issue, the laptop used to be slow despite being 8gb ram. It could pass for a 4/2gb ram laptop and would sometimes hang.


Please advise.

Connect the laptop while it’s ON to your TV using a HDMI cable to know if it will come up. If it does will need to replace the screen.

If it doesn’t come up try the following:
- Unplug the laptop charger from source
- Press and hold down the power button until the power light goes off
- Remove the laptop battery
- Press and hold the power button for 15 secs or more
- Plug back the laptop charger to connect it to source without putting the battery
- Power the laptop and wait to see if the screen comes up


If it does, allow it to boot and then shutdown properly before putting back the battery.

Chiefupper:
This is the way it has been doing since I bought 2 months ago, I have formatted the system 5 times and installed new window. I'm just tired

Does it boot properly after the formatting? Then how long do you use the PC before it crashes?

The above answers will aid further assistance.

Reinstall the OS, then make sure you delete all volumes including Windows reserved volume of 500MB. Create New Volume and format it before installing Windows. After the installation, check the drivers that installed and use compatible drivers downloaded from manufacturers website to install. Do not use DriverPack or softwares that install unverifiable drivers.

Also turn off Windows update from regedit because it’s likely you are using KMS tool that cause system crash after WindowsAutoUpdate. If the above issue does not work, kindly revert back for further assistance.

Vicboy1:
I also bought toshiba satellite l550-13c laptop which uses hdd, is it possible change it to ssd from my hp probook 645 g2 laptop

If there’s provision for M.2 on the motherboard, you can. Alternatively, you replace with SATA SSD if you do not want HDD in your PC.

basitayoola7:
Good morning bosses

When I plugged my laptop some parts of the laptop shocks

What happen?

Your house earthing maybe faulty and leaking. Observe if it does same in your office and try using another charger to see if it still shocks. Either of the two options will work.

SmartM:
I recently got a new Dell Latitude 7400 2-in-1, after about 3 days I started noticing some very thin lines that kind of flicker on the screen, it appears sometimes and disappears,maybe for a day i might not see it but sometimes it comes a bit agressively. Sometimes the screen just flickers,it's very fast and thin that my camera can't capture it or else i record a video of it. Please What do i do?
I have been feeling so bad since

The main reasons why your laptop is flickering:

Your drivers are outdated or incorrectly installed.
The monitor is short-circuiting because of residual power.
The cables aren't connected properly or are damaged.
The refresh rate of your monitor isn't synchronized.
There are issues with your video card.
Your monitor displays the wrong resolution.
Here are few solutions that you can try to fix flickering issue in HP laptop or any other laptop:

1. Check Your Monitor and Cables:

First thing to check is connections. Check all the cable connections from the monitor to the computer, take them out and plug them back in to ensure the cables are secure.

Cables can degrade over time, or maybe damaged. Either way, switch the cable and see if it stops screen flickering.
If you can, try a different monitor. If this resolves the problem, you know it's your monitor that's the issue. At that point, contact the manufacturer for support or to raise a warranty claim.
2. Reset Your Display Driver

You might have an old driver or a faulty new one. Let's make sure you are running the right version for your system.

Press Windows key + I to open Settings.
Select Update & Security > Recovery.
Underneath Advanced start-up, click Restart now.
When your system restarts, select Troubleshoot > Advanced options > Startup settings > Restart.
Again, once restarted, select option five to launch your PC into Safe Mode with Networking.
Next, use Device Manager to uninstall the display driver:

Press Windows key + X and click Device Manager.
Double-click on Display adaptors to expand the category.
Right-click your graphics card, click Uninstall device, check Delete the driver software for this device and then click OK.
Restart your system again.
3. Disable Windows Desktop Manager

Desktop Window Manager is an all-encompassing window manager that makes all of those appealing transparent windows, live taskbar thumbnails and high-resolution monitor support features possible.

There is a chance that the window manager’s processes are responsible for your laptop screen flickering.

To disable Desktop Window Manager follow these steps:

Step 1. Access the Power User menu by right-clicking the Windows taskbar icon.

Step 2. Select “Run.”

Step 3. Type “services.msc” into the Run dialog box.

Step 4. Locate “Desktop Window Manager Session Manager.”

Step 5. Right-click on it and select “Stop.”

Step 6. Right click “Desktop Window Manager Session Manager” again

Step 7. Select “Properties.”

Step 8. Under the “General” tab, modify the start-up type to “Disabled.”

Step 9. Press “OK.”

Thanks.

coolbreezy01:
My HP elitebook shows internet connection blocked even after hotspot connect successfully though no internet passing through. Please help, thank you.

If I understand you correctly, your laptop is connected to different WiFi connections and also through Hotspot but unable to access internet.

Kindly go to your laptop Wi-Fi adapter settings then right click properties and select IP V4 to check if there’s any static IP address configured on the adapter.

If the above did not solve your issue you can share the screenshot for further troubleshooting.

Gboom:
My laptop Wi-Fi connection is not strong enough, this started happening after I went to replace the battery at computer village.
Please, is there anything I can do to make the wi-fi connection stronger?

Does it see Wi-Fi network around your area or only within the house? There’s need to troubleshoot and check the wireless adapter to be sure the cables are properly connected. You need an IT specialist to assist you and we have many of them on this Forum who are in Lagos.

Emmanuel900:
Please what could be the problem of my pc

The led is on but it is not switching on

Either make use of VGA or HDMI to connect the laptop to an external monitor or TV to see if it will display. The external monitor will only display when the system boot to Windows. If it displays on the external monitor; try to update your graphics through devices drivers or download via your manufacturer website by entering the exact system model and OS.

Another option is to hard reset the laptop

1. Unplug the laptop from charging
2. Press and hold the power button till the laptop switches off completely. All the lights should be off before you proceed to No. 3
3. Remove the battery
4. Press and hold the power button for 30 secs
5. Plug the laptop to charge without putting the battery
6. Press the power button to switch ON the laptop plugged to charge without the battery

Wait and see if the system comes on.

If the above options does not work try updating your BIOS. Download the latest bios on your manufacturer’s website then run the file using steps to update your bios


Replacing the screen will be the last option after checking the screen connector and flex