Company Profile:
Hitech Nigeria Limited is an Information and Communication Technology Company. Operating since 1976, our primary objective is to offer unique busniess solution, enhancing and improving the quality of our clients’ offering. We deliver specialized solution leveraging the benefits of cutting-edge technology.

Job Oveview:
The secretary would keep an organisation running smoothly, taking care of the administrative and organisational tasks that make the organisation function effectively.

Job Responsiblities:
•Maintains customer confidence and protects operations by keeping information confidential.
•Prepares reports by collecting information.
•Secures information by completing database backups.
•Provides historical reference by utilizing filing and retrieval systems.
•Contributes to team effort by accomplishing related results as needed.
•Answering calls, taking messages and handling correspondence
•Maintaining diaries and arranging appointments
•Typing, preparing and collating reports
•Organising and servicing meetings (producing agendas and taking minutes)
•Implementing new procedures and administrative systems
•Managing reception and meeting

Skills and Qualifications:
•Good communication, customer service and relationship-building skills
•Writing/ Reporting Skills,
•Computer literate,
•Organisation and time management skills
•Attention to detail
•Assertiveness
•Flexibility
•The ability to be proactive and use your initiative
•Minimum of BSC in Business Administration or other related social science discipline
•2 - 3 years working experience

Applicants should apply by sending their cvs to: info.hitechcomunications@gmail.com

Application Deadline: 30th March, 2017.

Company Profile:
Hitech Nigeria Limited is an Information and Communication Technology Company. Operating since 1976, our primary objective is to offer unique busness solution, enhancing and improving the quality of our clients’ offering. We deliver specialized solution leveraging the benefits of cutting-edge technology.

Job Overview:
Human resources Personnel would develop and implement policies relating to the effective use of personnel within the organisation.Also,the Human resources Personnel would ensure that the organization employs the right balance of staff in terms of skills and experience, and that training and development opportunities are available to employees to enhance their performance and achieve the employer's business aims.
These cover areas such as:
•working practices;
•recruitment;
•pay;
•conditions of employment;
•negotiation with external work-related agencies;
•equality and diversity.

Job Responsibilities:
•Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
•Promoting equality and diversity as part of the culture of the organization;
•Liaising with a wide range of people involved in policy areas such as staff performance and health and safety;
•Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;
•Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
•Preparing staff handbooks;
•Advising on pay and other remuneration issues, including promotion and benefits;
•Undertaking regular salary reviews;
•Negotiating with staff and their representatives (for example, trade union officials) on issues relating to pay and conditions;
•Administering payroll and maintaining employee records;
•Interpreting and advising on employment law;
•Dealing with grievances and implementing disciplinary procedures;

Skills and Qualifications:
•Ability to analyse, interpret and explain employment law;
•Integrity and approachability, as managers and staff must feel able to discuss sensitive and confidential issues with you;
•Curiosity and a willingness to challenge organisational culture where necessary;
•Ability to compile and interpret statistical data and communicate it in a professional and understandable manner;
•Influencing and negotiating skills to implement personnel policies;
•Potential to handle a leadership role.
•Business awareness and management skills;
•Interpersonal skills to form effective working relationships with people at all levels;
•Minimum of 5 years working experience
•Minimum of BSc in business/management, psychology, social administration or other related field

Applicants should forward their cvs to : info.hitechcommunications@gmail.com
Closing Date: 25th March,2017.

Website: www.hitechlimited.com

Job Overview:
The Administrative Supervisor would oversee the daily operation and perform clerical and administrative support tasks for the organization. Also, the Administrative Supervisor would establish work procedures and standards to improve efficiency, effectiveness of assigned operations and would ensure compliance with established standards and reviewing and evaluating the work and performance of subordinates.

Job Responsibilities:
•The Administrative Supervisor would maintain a safe and secure work environment; developing personal growth opportunities.
•Communication of job expectations; planning, monitoring, counseling, coordinating, and enforcing systems, policies, and procedures.
•Would identify needs; evaluate options; maintain equipments and approve invoices..
•Provides historical reference by developing and utilizing filing and retrieval systems.
•Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
•Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
•Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards and reviewing professional publications.
•Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications:
•Quality Management,
•Managing Processes,
•Communication Processes,
•Motivating Others,
•Reporting Skills
•Degree in business admin.or other related field
•2-4 years of experience

email: info.hitechcommunications@gmail.com
Website:www.hitechlimited.com

Company Profile:
Hitech Nigeria Limited is an Information and Communication Technology Company. Operating since 1976, our primary objective is to offer unique busniess solution, enhancing and improving the quality of our clients’ offering. We deliver specialized solution leveraging the benefits of cutting-edge technology.

Job Brief:
The Customer Care Rep. would be responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Responsibilities:
•Resolve customer complaints via phone, email, mail, or social media.
•Greet customers warmly and ascertain problem or reason for calling.
•Assist with placement of orders, refunds, or exchanges.
•Take payment information and other pertinent information such as addresses and phone numbers.
•Answer questions about warranties or terms of sale.
•Act as the company gatekeeper.
•Suggest solutions when a product malfunctions.
•Handle product recalls.
•Attempt to persuade customer to reconsider cancellation.
•Inform customer of deals and promotions.
•Sell products and services.
•Utilize computer technology to handle high call volumes.
•Work with customer service manager to ensure proper customer service is being delivered.

Requirements:
•Proven customer support experience
•Strong phone contact handling skills
•Active listening skills
•Customer orientation and ability to adapt and respond to different types of characters
•Excellent communication and presentation skills
•Bachelor’s Degree in Communications ,Administration or other related field

Applicants should forward their cvs to the company’s email: info.hitechcommunications@gmail.com
www.hitechlimited.com

Job Overview:

The Administrative Supervisor would oversee the daily operation and perform clerical and administrative support tasks for the organization. Also, the Administrative Supervisor would establish work procedures and standards to improve efficiency, effectiveness of assigned operations and would ensure compliance with established standards and reviewing and evaluating the work and performance of subordinates.

Job Responsibilities:

•The Administrative Supervisor would maintain a safe and secure work environment; developing personal growth opportunities.
•Communication of job expectations; planning, monitoring, counseling, coordinating, and enforcing systems, policies, and procedures.
•Would identify needs; evaluate options; maintain equipments and approve invoices..
•Provides historical reference by developing and utilizing filing and retrieval systems.
•Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
•Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
•Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards and reviewing professional publications.
•Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications:
Quality Management,
Managing Processes,
Communication Processes,
Degree in business or finance
2-4 years of experience

email:info.hitechcommunications@gmail.com

www.hitechlimited.com

Company Profile:

Hitech Nigeria Limited is an Information and Communication Technology Company. Operating since 1976, our primary objective is to offer unique business solution, enhancing and improving the quality of our clients’ offering. We deliver specialized solution leveraging the benefits of cutting-edge technology.

Overview:

The Recruitment consultants would be responsible for attracting candidates and matching them to temporary or permanent positions with the company.
They would work with client companies, building relationships in order to gain a better understanding of recruitment needs and requirements.
Also, the Recruitment consultants would attract candidates by drafting and advertising copy for use in a range of media, headhunting and through referrals. They would screen candidates, interview them, do background checks and finally match them.

Responsibilities:

•The Recruitment consultants would provide a vital link between the company and candidates,

•Would use sales, business development and marketing techniques to attract business from client companies,

•Advertising vacancies by drafting and placing adverts in a range of media, for example newspapers, websites, magazines etc;

•Using social media to advertise positions, attract candidates and build relationships with candidates and the company;

•Receiving and reviewing applications, managing interviews and tests and creating a shortlist of applicants for the company;

•Briefing the candidate about the responsibilities, salary and benefits of the job in question;

•Negotiating pay and salary rates and finalising arrangements between the company and applicants;

•Offering advice to both management and applicants on pay rates, training and career progression;

Skills and Requirement:

•Work experience of about 3 or more years

•Minimum of Degree in Managerial Studies, Administrative or other related fields

You would need to show evidence of the following:

•Excellent interpersonal and communication skills;

•A goal-orientated approach to work;

•Time management and organisational skills;

• Creativity.

Professional development:

•Interviewing skills;

•Running a payroll;

•Business planning;

Send your cvs to: info.hitechcommunications@gmail.com

www.hitechlimited.com

Overview:

The Recruitment consultants would be responsible for attracting candidates and matching them to temporary or permanent positions with the company. They would work with client companies, building relationships in order to gain a better understanding of recruitment needs and requirements.
Also, the Recruitment consultants would attract candidates by drafting advertising copy for use in a range of media, headhunting and through referrals. They would screen candidates, interview them, do background checks and finally match them.

Responsibilities:

•The Recruitment consultants would provide a vital link between the company and candidates.
Would use sales, business development and marketing techniques to attract business from client companies;

•Visiting clients companies to build and develop relationships;

•Developing a good understanding of client companies, their industry, what they do, plus their work culture and environment;

•Advertising vacancies by drafting and placing adverts in a range of media, for example newspapers, websites, magazines etc;

•Using social media to advertise positions, attract candidates and build relationships with candidates and the company;

•Headhunting - identifying and approaching suitable candidates who may already be in work;

•Receiving and reviewing applications, managing interviews and tests and creating a shortlist of applicants for the company;

•Requesting references and checking the suitability of applicants before submitting their details to the company;

•Briefing the candidate about the responsibilities, salary and benefits of the job in question;

•Offering advice to both management and applicants on pay rates, training and career progression;

•Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes.

Qualifications:

•Work experience of about 5 or more years

•Masters Degree in Managerial Studies,Administrative or other related field

Skills:
You would need to show evidence of the following:

•Excellent interpersonal and communication skills;

•A goal-orientated approach to work;

•The ability to handle multiple priorities;

•Problem-solving ability;

•Confidence and self-motivation;

•Time management and organisational skills;

•Creativity.

Professional development:

•Interviewing skills;

•Employment law;

•Running a payroll;

•Business planning;

www.hitechlimited.com

Hitech Communications is a reputable organization that has its headquarters at lagos with branches at ibadan,ogun state,kwara state and osun state. Its vision is to be in all the states of the federation in the next 5 years. It is a communication/IT firm that needs intelligent and competent Customer Care Representatives who are capable of providing product and service
information; resolving product and service problems, interact with customers to provide and
process information in response to enquiries, concerns and requests about products and
services, thereby improving the organization’s standard.

Job Duties:

 deal directly with customers either by telephone, electronically or face to face

 respond promptly to customer inquiries

 handle and resolve customer complaints

 obtain and evaluate all relevant information to handle product and service inquiries

 provide pricing and delivery information

 perform customer verifications

 set up new customer accounts

 process orders, forms, applications and requests

 organize workflow to meet customer timeframes

 direct requests and unresolved issues to the designated resource

 manage customers accounts

 keep records of customer interactions and transactions

 record details of inquiries, comments and complaints

 record details of actions taken

 prepare and distribute customer activity reports

 maintain customer databases

 manage administration

 communicate and coordinate with internal departments

 follow up on customer interactions

 provide feedback on the efficiency of the customer service process

 High school diploma, general education degree or equivalent

 knowledge of customer service principles and practices

 knowledge of relevant computer applications

 knowledge of administrative procedures

 product knowledge

Qualification And Skills:

.Customer Service,

.Product Knowledge,

.Quality Focus,

.Problem Solving,

.Market Knowledge,

.Documentation Skills,

.Listening and Phone Skills,

.Resolving Conflict,

.Analyzing Information ,

.Multi-tasking

Applicants with minimum Bsc should apply by forwarding their Cvs to the Company’s email address: hitechcommunications03@gmail.com

Application deadline: 23rd June, 2016.

Job Brief:
Provides financial information to management by researching and analyzing accounting data; preparing reports.

Job Responsibilities:
•Maintains customer confidence and protects operations by keeping financial information confidential.
•Contributes to team effort by accomplishing related results as needed.
•analysing and investigating annual and monthly financial accounts;
•preparing reports, budgets, business plans, commentaries and financial statements;
•financial forecasting and risk analysis;
•liaising with managerial staff, colleagues and clients;
•negotiating business terms with clients and associated organisations;
•administering payrolls;
•controlling income and expenditure;
•ensuring compliance with taxation legislation.
•Prepares asset, liability, and capital account entries by compiling and analyzing account information.
•Recommends financial actions by analyzing accounting options.
•Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
•Substantiates financial transactions by auditing documents.
•Maintains accounting controls by preparing and recommending policies and procedures.
•Guides accounting clerical staff by coordinating activities and answering questions.
•Reconciles financial discrepancies by collecting and analyzing account information.
•Secures financial information by completing data base backups.
•Maintains financial security by following internal controls.
•Prepares payments by verifying documentation, and requesting disbursements.
•Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
•Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
•Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.

Skills and Qualifications:
•Creativity
•Integrity
•Interpersonal, negotiation and communication skills
•Self-motivation
•The ability to work as part of a team
•Good IT skills
•Analytical ability
•Numerical skills
•Excellent commercial sense and interest in business.
•Bsc in Accounting or other finance related field
•Minimum of 4 years experience

Applicants should apply by sending their cvs to the company’s email address: hitechcommunications03@gmail.com

Application Deadline: 15th, Nov; 2015.

Hitech Communications is a telecommunication systems vendor operating in Lagos,Ogun,Ibadan,Delta,Edo and some other states in Nigeria.
The Company has extensive know-how and a proven track record in the telecommunication market, serving more than a million renowned customers in the countrty. Its international customer base consists of fixed and mobile telecom operators, public authorities and large public and private enterprises.
Hitech Communications develops and provides products, solutions and professional services primarily for telecommunications operators and large enterprises. The Company's core business services include:
•Broadband Systems
•Telco Software
•ICT Services & Solutions

Job Brief:

The Customer Care Rep. would be responsible for acting as a liaison between customers and companies. Assists with complaints,orders,errors, account questions,billing,cancellations and other queries.

Responsibilities:
•Resolve customer complaints via phone, email, mail, or social media.
•Use telephones to reach out to customers and verify account information.
•Greet customers warmly and ascertain problem or reason for calling.
•Cancel or upgrade accounts.
•Assist with placement of orders, refunds, or exchanges.
•Advise on company information.
•Take payment information and other pertinent information such as addresses and phone numbers.
•Place or cancel orders.
•Answer questions about warranties or terms of sale.
•Act as the company gatekeeper.
•Suggest solutions when a product malfunctions.
•Handle product recalls.
•Attempt to persuade customer to reconsider cancellation.
•Inform customer of deals and promotions.
•Sell products and services.
•Utilize computer technology to handle high call volumes.
•Work with customer service manager to ensure proper customer service is being delivered.
•Close out or open call records.
•Compile reports on overall customer satisfaction.
•Read from scripts.
•Handle changes in policies or renewals.

Requirements:
•Proven customer support experience
•Track record of over-achieving quota
•Strong phone contact handling skills
•Active listening skills
•Familiarity with CRM systems and practices
•Customer orientation and ability to adapt and respond to different types of characters
•Excellent communication and presentation skills
•Ability to multi-task,prioritize,and manage time effectively
•Bachelor’s Degree in Communications or other related field

Applicants should forward their cvs to the company’s email:hitechcommunications03@gmail.com

Application Deadline: 2nd October,2015.

Hitech Communications Ltd is an integrated communications agency composed of more than 100 creative, smart, and sassy brainiacs with offices in lagos,Ibadan,Abeokuta and Kanu. We help find, build, and convert the new audiences that drive business growth for consumer, technology and media companies, ranging from edgy startups to established brands.

Job Purpose:
Would be responsible for designing, developing, and testing computer hardware, including computer systems, circuit boards, computer chips, keyboards, routers, and printers. Supervises the manufacturing, production, and installation of the parts.

Responsibilities:

•Design and oversee the production of computer hardware equipment.
•Test and re-test parts to ensure they work properly.
•Identify and isolate defects.
•Design and develop the software systems that control computers.
•Design and test circuits and other electronic components.
•Test work and refine processes.
•Integrate components into the final design.
•Evaluate the effectiveness of the design and change if necessary.
•Estimate cost, reliability, and safety factors.
•Use computers extensively to produce and analyze designs.
•Generate specifications for parts.
•Control the efficiency of processes.
•Supervise technicians and other engineers during development phase.
•Build, test and modify product prototypes.
•Analyze information and recommend appropriate hardware to users.
•Design support peripherals, including central processing units (CPUs), support logic, microprocessors, custom integrated circuits, and printers and disk drives.
•Specify power supply requirements and configuration.
•Retrieve data for analysis of system capabilities.
•Devise and undertake a regular service programme, including support of operating systems
•Analyse problems and develop and implement solutions
•Provide input on matters associated with site preparation and installation of large computer systems
•Install cables for computer networks
•Assist staff with establishing the computer hardware and associated equipment required to run IT systems
•Prepares and installs solutions by determining and designing system specifications, standards, and programming.
•Improves operations by conducting systems analysis; recommending changes in policies and procedures.
•Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.
•Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
•Protects operations by keeping information confidential.
• Provides information by collecting, analyzing, and summarizing development and service issues.
•Accomplishes engineering and organization mission by completing related results as needed.
•Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Personal Skills and qualifications :

•hardware specifications
•hardware know-how
•able to understand and communicate with a wide variety of people
•able to work as part of a team
•logical approach to work
•self-reliant and able to work independently
•active interest in learning and maintaining technical skills and knowledge
•able to investigate, identify and solve problems quickly and efficiently
•enjoy electronics, computers and electro-mechanical equipment
•good customer service skills
•able to make informed decisions about a wide range of complex business and technical issues.
•analyzing Information
•general Programming Skills
•software Design
•software Debugging
•software Documentation
•software Testing
•problem Solving
•teamwork
•MSc in Computer engineering,science or other related field.

Applicants should forward their cvs to the company email: hitechcommunications03@gmail.com

Application Deadline: 21st Sept; 2015.

Hitech Communications Ltd is an integrated communications agency composed of more than 100 creative, smart, and sassy brainiacs with offices in lagos,Ibadan,Abeokuta and Kanu. We help find, build, and convert the new audiences that drive business growth for consumer, technology and media companies, ranging from edgy startups to established brands.

Job Brief:
We are looking for a talented Branch Manager to assign and direct all work performed in our branches and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Responsibilities
•Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
•Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
•Address customer and employee satisfaction issues promptly
•Adhere to high ethical standards, and comply with all regulations/applicable laws
•Network to improve the presence and reputation of the branch and company
•Stay abreast of competing markets and provide reports on market movement and penetration
•Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
•Assess local market conditions and identify current and prospective sales opportunities
•Develop forecasts, financial objectives and business plans
•Meet goals and metrics
•Manage budget and allocate funds appropriately
•Bring out the best of branch’s personnel by providing training, coaching, development and motivation

Requirements
•Ability to meet sales targets and production goals
•Familiarity with industry’s rules and regulations
•Excellent organisational skills
•Results driven and customer focused
•Proven branch management experience
•Sufficient knowledge of modern management techniques and best practices
•Leadership and human resources management skills
•BSc in Business Administration or related field

How to Apply: Applicants should apply by sending their cvs to the company’s email address;hitechcommunications03@gmail.com

Deadline: 25th September, 2015.

Customer Care Representative serves customers by providing product and service information; resolving product and service problems. Interact with customers to provide and process information in response to enquiries, concerns and requests about products and services.

Job Duties:
•deal directly with customers either by telephone, electronically or face to face
•respond promptly to customer inquiries
•handle and resolve customer complaints
•obtain and evaluate all relevant information to handle product and service inquiries
•provide pricing and delivery information
•perform customer verifications
•set up new customer accounts
•process orders, forms, applications and requests
•organize workflow to meet customer timeframes
•direct requests and unresolved issues to the designated resource
•manage customers' accounts
•keep records of customer interactions and transactions
•record details of inquiries, comments and complaints
•record details of actions taken
•prepare and distribute customer activity reports
•maintain customer databases
•manage administration
•communicate and coordinate with internal departments
•follow up on customer interactions
•provide feedback on the efficiency of the customer service process
•High school diploma, general education degree or equivalent
•knowledge of customer service principles and practices
•knowledge of relevant computer applications
•ability to type
•knowledge of administrative procedures
•numeric, oral and written language applications
•product knowledge


.
Skills and Qualifications:
•interpersonal skills
•communication skills - verbal and written
•listening skills
•attention to detail and accuracy
•data collection and ordering
•customer service orientation
•adaptability
•initiative
•stress tolerance
•Quality Focus
•Problem Solving
•Market Knowledge
•Phone Skills
•Resolving Conflict
•Analyzing Information

Applicants(Lagos residents Only) with minimum of HND or BSc In administrative or related field should apply by sending their cvs to the company’s email address: hitechcommunications03@gmail.com

Application Deadline: 27th August,2015.

Hitech Communications is a reputable organization that has its headquarters at lagos with several branches at some states of the federation. It is a communication/IT firm that needs intelligent and competent Administrative Managers who are capable of improving the organization’s standard.

Job Responsibilities:
•Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

•Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, initiating, coordinating, and enforcing systems, policies, and procedures.

•Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.

•Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.

•Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

•Provides historical reference by developing and utilizing filing and retrieval systems.

•Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.

•Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures;
monitoring costs; analyzing variances.

•Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.

•Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.

•Contributes to team effort by accomplishing related results as needed.

Administrative Manager Skills and Qualifications:

•Tracking Budget Expenses,

•Staffing,

•Managing Skills,

•Organization,

•Coaching,

•Communication Skills,

•Motivating Others,

•Innovative Skills.

How to Apply:
Applicants with minimum of bachelor’s degree qualification in administrative or other related field should apply by sending their cvs to the company’s email address:hitechcommunications03@gmail.com

Application Deadline: 30th July, 2015.

Hitech Communications Nig. Ltd; is urgently in need of Customer Service Representatives who are experienced, have good attitude and tolerance to deal with customers always. Must satisfy the customers complaints by providing product and service information; resolves product and service problems.

Customer Service Representative Job Duties:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Opens customer accounts by recording account information. Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.

• Maintains financial accounts by processing customer adjustments.

• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

• Prepares product or service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

Customer Service Representative Skills and Qualifications:

Applicants must possess these Skills;

• Good communication Skills,
• Product Knowledge,
• Market Knowledge,
• Documentation Skills,
• Listening, Phone Skills,
• Interpersonal Skills,
• Customer -service Skills and
• Patience


Applicants with minimum of OND qualifications should apply, though applicants with higher qualifications would attract more pay and bonuses.

How to Apply
Applicants should apply by forwarding their Cvs to the Company’s email address: hitechcommunications03@gmail.com

Application deadline: 25th June, 2015.

Hitech Communications Nig Ltd is located in Lagos, Nigeria and she is into business management and communications.

Currently, she is in need of a Front Desk Officer who is experienced and vast in keeping a cordial customer-relationship, represents the company well, announce visitors, answers the telephone and record the names of all who enter.

Job function:
• The Front Desk Officer works as part of the Administration and Facilities unit, monitoring and managing the flow of visitors and clients in an office. He is responsible for time-keeping and recording all human transactions for external persons who wish to take up business with the company.

• The Front Desk Officer is responsible for catering client-specific services, provide specific adjustments to how guests are received.

• As a Front Desk Officer you are in charge of reviewing the interest and purpose of guests who wish to gain entry within the office unit and must communicate with supervisors for reporting suspicious activity and denial of entry.

Skills that Front Desk should possess:

• The Front Desk Officer must be skilled with the use of professional communications etiquette over the phone and in person, having to interact with guests, clients and employees.

• The Front Desk Officer maintains a safe and hazard free work environment by ensuring that guests and employees follow safety inspection rules when it comes to paraphernalia and materials brought into the workplace.

• The Front Desk Officer should have great interpersonal skills, and the skill to communicate in a professional and pleasant manner.

Work Related Expectations:

• A successful candidate should be skilled in the latest technology usage for telephoning and computing. Knowledge on the use of a Headset and wired communications protocol is a must.

• The Front Desk Officer must have outstanding communication skills, as they will be interacting with all forms of persons who enter the office premises. They should be able to adjust their communication style depending on who they interact with and client specific demands.

• Applicants with HND and BSc.qualifications having 3 to 5 years work experience should apply,though applicants with higher qualifications would attract more incentives.

Application deadline: 17th June, 2015.

How To Apply:
Applicants should forward their cvs to the company's email address; Hitechcommunications03@gmail.com
Qualified Applicants only would be shortlisted for the job test/interview.