ridbay:
HostX doesn't have a good customer service yet, It always take them forever to reply to mails, I hope this isn't the second version on Domainking

We had a number of support queues, sorry we have been slow. Let me know if you have been attended to.

callydon:


I thought I was d only one experiencing this.

Plz which other domain registra do u suggest?

Sorry about that, we tend to have queue on the tickets. But we have attended to everyone already.

Please contact team @ hostx.ng if you still need our assistance.

obasy09:

I have mailed u and replied your mail as well. Please Kindly help me out. My email: obasy09@gmail.com

Our team will get back to you, we have a bunch of queues but we have assisted a number of people already. You should get a response as soon as possible. We appreciate your patience.

TheArticleNG:
So if i have initiated a transfer already, i initiated to garanntor.com, but they wasting my precious time, can't i reverse the transfer, and what are your payment options?

Because they have already been provided access to your domain, we are unable to gain access to it. You can ask them to provide you epp code to your domain and we will help you move it.

@TheArticleNG

The registry said you have already initiated a transfer to another registrar, kindly confirm.

Thank you.

TheArticleNG:
Hello, i hope u can solve my problems... my domainking.ng login details is Email:- **** pass:- **** www.thearticle.com.ng

Please do not share your passwords here. We can move your domain for you, please contact team@hostx.ng or register an account at https://my.hostx.ng/register.php then reply this thread and we will assist you further.

Thank you.

Bigdreams:
I will be needing this service very soon as I have lots of domains to move out.

Thank you for this offer.

The earlier the better, we cannot guarantee life time access to the domainking systems. If their servers go down, there is nothing further we can do to assist customers. Act now while you can.

Thank you.

If you are affected by the recent server outage and shutdown of the India based Domain Registration and Web Hosting company, domainking.ng, here is some good news.

According to the Nigeria Internet Registration Association (NiRA), Domainking.ng has not responded to escalated support queries and emails from its clients forwarded to it by the .ng registry since 8th February 2017. The Registry had attempted severally to contact this registrar via email, telephone, online support system, social media platforms and postal services. 24th January 2017 was the last time this registrar responded to the registry via email. However, NiRA is not a hosting company. As such, efforts are on to attend to the various complaints on domain name management services rendered by Domainking.ng.

One of such effort has yielded fruit. If you are one of the affected Domainking customers, succour has come. You can now transfer your .ng domain names to HostX at the cost of 1000 NGN. If you would like to transfer your domain name to HostX, simply provide your Domainking client area log in details and we would transfer your domain name from Domainking to HostX. Transfers cost 1000 NGN. An HostX account will be created for you with your Domainking details and an invoice will be generated and e-mailed to you. Once you make the payment, your domain name will be transferred and active in your brand new HostX account immediately and automatically.

If you have further questions, kindly send an email to team@hostx.ng.

lanre316:


Yes. Thanks.

How about my second question: "And if I move my domain to hostx (or any other provider) , won't I lose all my contents. I am still hoping to retrieve and backup my website contents"

If we are able to access your cPanel, we should be able to move your website contents too.

lanre316:

My domain is .com. Can I move on to hostx?
And if I move my domain to hostx, won't I lose all my contents. I am still hoping to retrieve and backup my website contents.

For now, hostx only service .ng domains but we can recommend a good .com domain provider for you. First you need to get your EPP Code which we can provide you by contacting team @ hostx.ng

I hope this helps.

INFOTECH2:

Good day

When you unlock th domains and give th code, if I do not transfer immediately, would I still be able to visit the site?

There is no guarantee to any stability or availability of services at DomainKing, if I were you I will move out right away. If you have .ng domains, we can move them to hostx.ng for you now.

Thank you.

samoskie:
Please i pay for domain & hosting . the service has not been granted to me. I need a refund

Hi @samoskie we are NOT domainking, we are only helping people get their domains out of domainking.

Thank you.

wizkidblogger:
but I heard domainking host have shut them down too. So, how possible to get backup of sites? I know recovery of domain name is possible though...

We will login to your client area and access the server from there if it is still running.

Thank you.

lanre316:

Hello. We didn't hear from you.

I am unsure what email you used to contact us, but all that have sent emails to team@hostx.ng have been responded to. Please let me know the email you used to reach us. Thank you.

Viktor1983:
For which domains? Is dot com inclusive.....

Yes, .com domain names inclusive.

Thank you.

dokunbam:

There is no contact number on your site or nairaland same as domainking

Unfortunately we do not provide phone support and that is our operations for past years, you can see our about page at http://hostx.ng/support.php If you do not want to share your password for any reason, you can just give us your registered email and we will issue a reset password request from DomainKing for you.

Thank you.

lanre316:

I have done it. Awaiting your reply.

You are to provide your login details to DomainKing and the domains you want us to provide you access to. You can transfer the domain names anywhere you want.

lanre316:

Please. Give me your contact number. I need to call you now. Thank you very much.

Please send an email to team@hostx.ng, thank you.

oswaggiee:
How much will it cost?

Hi @Oswaggiee it's free at no charge.

ridbay:
This is risky oooooooo
Login details contains emails and passwords that I might have used with other accounts like facebook etc

Giving them out means, I'm at risk of being hacked

If you would give us just your email address, we can also help reset the DomainKing.ng password for you. Thereby you don't have to share your password with us. An email will be sent to you from DomainKing.ng, just copy the content of the email and send to team@hostx.ng

I believe this solves your challenge, it's just that this method will take some time and delay.

lanre316:
Is there any chance of being able to move the website contents from domainking server. I didn't have any backups before the outage and I have more than one year regularly updated materials there. Please I there anything that can be done. I beg you in God's name.

Yes lanre, we can generate a backup for you from the DomainKing.ng servers (if the hosting server is still alive at this moment). We will login to the cPanel and generate a backup for you.

If you have domains, we will give you the EPP Codes and Unlock them.

Thank you.

ridbay:
This is risky oooooooo
Login details contains emails and passwords that I might have used with other accounts like facebook etc
Giving them out means, I'm at risk of being hacked

There is no other way we can assist you, however if you feel insecure you can change your passwords elsewhere before sharing it with us. But we will not use your login details in any otherway. In fact it will not be stored again after your migration is completed.

We are here to assist and it is optional, you can also come back to this thread after we assist you to testify.

Thank you.

ridbay:
This requires giving out log in details on the Domainking account which includes my password
That means you can use the log in details for other accounts that does not relate to Domain king like facebook etc

There is no other way we can assist you, however you can change your passwords elsewhere if you feel insecure. But we will not use your login details in any otherway. In fact it will not be stored again after your migration is completed. We are meant to assist!

dokunbam:
Now that there is no hope of domainking coming back

Can someone educate us how to transfer our domain

I want to transfer my domains but my new register is asking for EPP code to transfer

Thanks

We can assist you instantly, right now. See: https://www.nairaland.com/3658089/rescue-service-domainking.ng-customers

callydon:
Gosh!!! This is serious oooohhhhhhh.
So there's no way to move website or blog from this people? My friend's blog that I hosted with these people can't open again n d guy is on my neck. Even my own blog will soon expire n I don't know what to do wen dt happens.

Please any kinda help will be so much appreciated.

We can help you move your domain names and hosting services today. See our thread here: https://www.nairaland.com/3658089/rescue-service-domainking.ng-customers

ridbay:
Lesson learnt.. Na to dey run background check on Registrars wella before registering... How wish Domainking can just work for five minutes

We can help you move your domain names and hosting services in 15 - 20mins. If you are interested. Free service.

Miniano:
I will just be looking at domainking.
Useless people u think u can run away from us
Even the Government are not even doing anything to this very
I keep sending mails no reply

We can help you move your services to any hosting provider of choice.

You can move your websites out of DomainKing.ng in 15 - 20mins.

If anybody wants to move his domain name or hosting account out of DomainKing.ng to anywhere in the world. Please read this thread here: https://www.nairaland.com/3658089/rescue-service-domainking.ng-customers
We are offering free rescue service for all your registered domain and services.

Thank you.

Hello Everyone,

I would like to first start by saying it is sad to see DomainKing.ng customers suffering from their outage, many people cannot manage their domain names or services anymore. We are deeply sorry to everyone affected. Since then we worked hard to find a way to assist people and we made it.

We are going to use this tread to assist people who need to move their domain names elsewhere. We can help you fetch all your Domain Names, EPP Codes, and transfer them ANYWHERE you want. We also giving customers the option to use HostX if interested (only for .ng domains).

We will unlock your domain names, provide you your EPP Code in 15 - 20mins after you provide us your valid login details to your DomainKing.ng account. For security and safety, you can just email team@hostx.ng with your login details to DomainKing.ng and list of domain names you want to move out.

This service is free and we welcome testimonies back to this Nairaland thread. We have so far helped over 10 customers of DomainKing to get their domain names out. You can move anywhere you want.

PSS:We are only trying to help those who need it, this service is option and free but we require testimony after every successful person is assisted. Thank you.