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BusinessRe: What Konga & Jumia Sellers Have In Common With Danfo Drivers by iMerchant(op): 6:55pm On Nov 18, 2015
[quote author=INTROVERT post=40142553][/quote]No Comment but FTC.

Maybe lalasticlala should come book space too for this thread.

grin
BusinessWhat Konga & Jumia Sellers Have In Common With Danfo Drivers by iMerchant(op): 8:37am On Nov 18, 2015
Do you know what a bus conductor in Ojota, a pepper seller in Mile 12, a boutique owner in Lagos Island and your online store have in common…

The other day, I was coming from Jumia warehouse in Ikeja and I highlighted at Ojota from a bus coming from Allen, Ikeja. I have to cross Ikorodu road to the other side so I can walk home. That’s about a 10 minute walk after crossing the road in Ojota.

Immediately, I highlighted from the Allen Bus, 5 guys want me to board their bus heading towards different destination in Lagos. 2 guys were calling Oshodi, a guy was calling Yaba, a guy was shouting Maryland whereas the other fellows were busy calling Ojuelegba.

This was nothing unusual. Ojota is absolutely bustling with hustlers at all hours of the day. And they have the same problem with boutique owners in Lagos Island.

The last time I visited Lagos Island, I noticed how businesses of the same type are always clustered tightly together. After UBA building towards inner Marina, there are various shops selling clothes, back to back, side by side within a minute walking distance from each other.
Because of this competition, most shops have someone posted outside who try to stop passers-by and get them into the shop.

Ojota, Lagos Island, Oshodi and Mile 12 are very busy places in Lagos full of people. People who have a limited amount of attention.

This creates a problem: too much competition, too much distraction, too much going on – it all results in a loss of business.

And whether it’s a bus conductor trying to get you on-board his bus in Ojota, or a pepper seller trying to sell you grocery in Mile 12 or someone desperately wanting you to check out their boutique in Lagos Island, it come down to the same thing: these are poor solutions for the problem of attention management.

Why am I telling you all this?

You face this problem in a thousand if not a million way because you have a marketplace store online.

There’s an unlimited amount of potential distraction and people’s attention is severely limited online.

What’s worse: on the internet marketplace, every storefront is “on the same street” because everything is just a click away include your competitors.

You can’t expect customers to pay attention to you, your store and your products from the kindness of their heart. They simply won’t.
Therefore selling in the marketplace is all about attention management.

If you successfully manage your storefront customers’ attention, you can do anything. If you fail to hold their attention, your online store is dead in the lion den called marketplace.


Source - http://www.realmoneyng.com/what-konga-jumia-sellers-have-in-common-with-danfo-drivers/
BusinessRe: Help I Am Scammed By Aliexpress Seller by iMerchant: 7:00pm On Nov 14, 2015
papiforreal:
I don't know if this is the right place to post this but I believe there are experience people that might be of help.

I bought some stuffs from a seller in aliexpress five months back. The products was to be shifted to my brother in Egypt.

After waiting for almost 2 months , the products wasn't delivered so I contacted the seller and she told me that the shipping company has lost the goods but they will refund them. I contacted her again after one month about the refund she told me she has gotten the refund from company but she is going through some financial issues, I should be patient.

Now it has been almost five month now but she is always giving one excuse or the other.

And the problem is the stipulated period of time within which I can open a dispute with her has elapsed.

How do you guys think I can get my money back? Thanks
To be frank with you, you have lost your advantage on the seller for allowing your dispute to last for 5 months.

You also made a huge mistake watching your power to dispute payment elapse.

You can only pray, beg and hope the seller have conscious to send the goods to the recipient as requested.

You shouldn't have NEVER allow your escrow period elapse before raising alarm.

In case of next time, always inform the seller to increase the escrow payment lapse time.

I will suggest your write off the payment as BAD DEBT or make it as provision for BAD DEBT.
BusinessRe: The SCAMMING Schemes Of Krixmas Logistics by iMerchant: 9:08am On Nov 07, 2015
darmochy1:
Update:
One of the staff of Krixmas Logistics got in touch with me today as touching the payment. Here are our resolutions:
1) The balance will be paid within 2 months.
2) The first #28,750 will be paid by the end of this month while the other #28,750 will be paid next month.

I'll update the thread when the first payment is made so that it won't be one of their endless promises.
Do you have any written agreement that bound both parties in the contract of repaying your money.

Or is it just another sweet talk or na good talk (I go call am) which you have been told for more than 8 months.

What baffle me is that the so called MD have money to pay for his trip yet they are busy toying with you and your business.

Why on earth will you agree to such arrangement. Really it beat me. He his paying his staff, where is he getting the money to pay staff salaries yet they can't pay you your money.

Please don't ever agree to such agreement, they are just buying more time with another goodtalk. Now I understand why other people on your thread claimed he his a good story teller.

Abi there is something else between you guys that you are not telling us.

IF YOU ARE COMFORTABLE WITH THE AGREEMENT TO BE PAID IN 2 MONTHS AFTER WAITING FOR 8 MONTHS (AS YOU CLAIMED), GET THEM TO WRITE IT DOWN AND BOTH OF YOU SIGN IT. LET IT ALSO SHOW WHEN YOU GAVE THEM THE PRODUCTS FOR DELIVERY, WHEN THEY SUPPOSE TO PAY YOU, HOW LONG THEY HAVE DEFAULT IN PAYING YOU AND THE EXCUSE THEY HAVE BEEN GIVING YOU FOR NOT PAYING. ALSO THE AGREEMENT SHOULD INCLUDE ACTIONS TO BE TAKEN IN THE EFFECT THEY DEFAULT IN PAYING IT AS AGREED IN 2 MONTH.

This is a business transaction, so PLEASE treat it as such.

Best of Luck and I hope other people learn from your experience with them.
BusinessRe: The SCAMMING Schemes Of Krixmas Logistics by iMerchant: 4:02pm On Nov 05, 2015
goodtalk:
Krixmas official responce to darmochy1.


Dear Adedamola.

We apologise over the issues that u have raised and we assure u that they will be resolved, but before then let's put some perspective on the matter.

1. Firstly you are our beloved customer and our relationship is almost two years old and in that period we have paid over 1 Millon naira into your account for deliveries we have made on your behalf.

2. Secondly u even admitted that out of the 147,000 outstanding 90,000 has been paid leaving you with a balance of N57,000.

3. You failed to mention that we informed you that the dispatch staff incharge of your transaction was sacked and handed over to the police for his failue to remmit proceeds from your deliveries on time and the case is still pending with the police.

4. Fourtly, we could have said pending the recorvery of the money by the police before we settle your outstanding, but we said no, and went ahead to credit you with N90,000 from our pockets which represents almost 75% of your outstanding and pleaded with you to be a little patient for the balance, cos we knew that waiting on the police might prolong.

5. And in time past if we have credited your accounts collectivily with over a million, I now wonder why 57,000 would now be a problem if not for issues associated with dispatch staff on the field, and to forstal issues of this nature in future we would be rolling out Pos machines fornuse by our field staff in the months ahead to eliminate the temptations associated with payment on delivery transactions.

6. Kindly note that our MD is currently in Houston Texas on a business trip as our business span oil and gas, other areas and as well as logistics.

7. In all we are sorry for any inconviniences caused, and we know in busiess unforseen circumstances happen.

We would eventually resolve the issues and have them laid to rest but its pertinent to state our part of the matter for a balanced reading by all our esteemed dlients and would be clients.

Adedamola kindly expect a call from our MD.

Regards.
To be sincere, your response was really TERRIBLE. It is better to keep MUTE.

Your client gave you goods to deliver to customers. You either return his products or pay his money.

Your internal issues isn't a concern or headache of your client, that is yours to handle. You recruit the staff not your client.

I will have suggest you keep mute than this dump response.

PAY HIS MONEY OR RETURN THE PRODUCTS HE GAVE YOU FOR DELIVERY.

@darmochy1, to be sincere and frank with you too. You are too gentle and you have handle this case with levity.

By now, I believe the MD should be in jail for misappropriate of fund. I also can not phantom why on planet earth will you wait for someone owing you delivery money for 8 months.

If they didn't refund your money in the next 48 hours, GO SEIZE THEIR PROPERTY. COLLECT LIKE 2 OR 3 BIKES THAT THEY USE FOR DELIVERY. Believe me, the so called MD in exile will surface and credit your bank account within seconds.

Thanks

Note - Like someone said, don't EVER do business with people dragging you down. They are not partner in process. If you can't handle your deliveries yourselves, find WELL ESTABLISHED courier companies to handle your deliveries.

That is my 1cent advise
BusinessRe: She Wants To Quit Her Job by iMerchant: 5:21pm On Oct 23, 2015
Mariojane:
hello Nairalanders,
A friend of mine wants to quit her job and start a personal business.she has been thinking of supplying hair attachment on wholesale and sell out on retail but i believe her main focus is on wholesale.
the questions are:
do you things it is a good business to go into?
how much do you thing she can start up with?
where is the attachment company location in lagos?(cos she was told there are fake companies with fake products)

thanks @all in advance
I really think you (sorry, your friend) should start the business now before quitting your job.

It is also apparent or obvious that you (sorry, your friend) do not have any idea about the business before jumping into it.

My advise, Start now before you (sorry, your friend) quit your (sorry, her) job.

Regards
BusinessRe: The Risks Of Selling On Konga And Jumia by iMerchant(op): 6:38pm On Oct 16, 2015
debbydee:
The write up says it all. Fine Konga helped me get some customers that added to my bottom line but i had to move the moment i discovered they were so slow in delivering items bought. Secondly customers were no longer serious with the platform. You wont believe i did an advert for 3solid days not even one customer. Never depend on these platform.
Hmmmmmm, 3 whole day adverts with no single sales. By my estimate, that is like 15 grand drain.

We need to chat on bbm. Will chat you up later maybe tommorrow after my deliveries.
BusinessRe: The Risks Of Selling On Konga And Jumia by iMerchant(op): 6:35pm On Oct 16, 2015
dominique:
The online stores are also risking their reputations by showcasing various merchants' goods which may or may not be of standard quality. These days you will see people complaining bitterly about items of terrible quality they've purchased from these online stores, do they complain about the merchants? No, all their angst are completely directed to the stores.

You should be ready to abide by their policies if you want to sell on their platform.
Yes, The marketplace have a reputation to protect and in the processing of protecting the marketplace, they make it a better place to do business.

They have invest huge sum of money in building the brand and customers acquisition so they will not allow [b]A ME TOO SELLER [/b]looking for quick profit to damage their name and customers's satisfaction.

Yes, as merchant using the platform you have to abide the policies guiding the marketplace but the honest trust is, those policies are usually in one direction and in favour of the marketplace.

You will get bad reviews based on many things. Your store rating is affected when a customer cancel order in your store, please is that the seller's fault. If your store drop, your store visibility and sales drops. If the marketplace is your primary source of revenue what happen to your business in such situation?

Is it your fault a buyer cancel his/her order before you ship?
Is it the marketplace fault?
Why did your store rating drop based on some outside your control and influence?

Just a food for thought.

Happy Sales BOSS
BusinessRe: The Risks Of Selling On Konga And Jumia by iMerchant(op): 6:26pm On Oct 16, 2015
vivaobi:
how does one now sell online because me sef no really send jumai,dealdey, kaymu and the likes of them.

Now tell me, which platform can one use to sell online
Like the moral of the story and conclusion said,

It is advisable to start with the platform if you are on budget but never make it the primary platform or your business will disappear the moment your store is suspended.

They have a huge customer based who patronized them daily but making the platform your sole sales channel will be a deadly mistake.
BusinessRe: The Risks Of Selling On Konga And Jumia by iMerchant(op): 6:22pm On Oct 16, 2015
debbydee:
The write up says it all. Fine Konga helped me get some customers that added to my bottom line but i had to move the moment i discovered they were so slow in delivering items bought. Secondly customers were no longer serious with the platform. You wont believe i did an advert for 3solid days not even one customer. Never depend on these platform.
Kudos.

Keep walking and keep moving forward.
BusinessRe: The Risks Of Selling On Konga And Jumia by iMerchant(op): 6:11pm On Oct 16, 2015
debbydee:
nice one my BOSS.
Am Loyal BOSS. How market?
BusinessRe: The Risks Of Selling On Konga And Jumia by iMerchant(op): 10:36am On Oct 16, 2015
Adebayolove:
The Moral of the story says it all!
Thanks
BusinessThe Risks Of Selling On Konga And Jumia by iMerchant(op): 4:45pm On Oct 15, 2015
Source - http://www.realmoneyng.com/the-dangers-of-selling-on-konga-and-jumia-marketplace-risks/

Selling on Konga or Jumia is VERY easy. All you need to do is find a product with good demand, list it on Konga or Jumia, and it will eventually sell because their audience and reach are VERY vast.

Becoming a seller on Konga and Jumia is VERY simple and with simplicity comes low barriers of entry which is very bad for any business. There are ton of competition because Konga & Jumia are getting flooded with bunch of me too sellers.

So what are the dangers of selling on Konga and Jumia, if it is very easy to sign up as merchant on the platform and start selling to millions of customers daily?

1. DELAY PAYMENT – They are actually working on improving their payment system but nothing is as good as collecting your money immediately after sales. Jumia pay merchants for successful delivery on a weekly basis depending on your payment day of the week sha whereas Konga credit your wallet after successful delivery and the expiration of your return policy. God save you, you use 30 days return policy.

2. Your product becomes Commodity – Every business must have a unique selling proposition but the moment you register as merchant to sell on any marketplace you will lose your USP. Your product becomes a commodity, every Jack and Jill can also register on the same platform to sell the same products at a cheaper rate. The challenge is, Nigerians are usually price conscious. They will abandon your store for another store with cheaper price for the same product.

3. Competition – Other sellers will copy you in selling the same product. If you happen to be selling a fast-moving products the chance of the platform selling the same products is high. We all want to make money, so if you are using my platform to sell a product and you are making good money, what stop the platform owner from selling the same product. Remember, they are also into the business of buying and selling. We all want to make money and good profit. Just be READY.

4. Pricing War – Marketplace is a battleground. Everyone want to win. Everyone want to sell and make money, so all sellers start a rat race of winning the customers with the cheapest price per product. Some sellers start selling counterfeit or fake product on the platform to beat their competitors in the marketplace to the price game. Buyers ignorantly head towards the cheapest price because they believe they are getting the best deal for the same product.

5. Product Title, Image & Description – Whether you like it or not other sellers will hijack your product listing to sell their products. They will ripped off your product photos and descriptions to list their product on the same platform. To make situation worse, they will be selling at a cheaper rate. So whatever you do, just be ready.

6. Fees & Commissions – The house always wins. The marketplace will always have superior hand over other sellers on the platform if you sell identical products because they will charge you commissions for using the platform. The marketplace (Konga & Jumia) are also in the business of buying and selling products like every other sellers on the platform. Competing with the marketplace owner for the same product on the same platform owned by them will lead you to bankruptcy.

7. Customers – People that buy from your store in the marketplace are not your customers, they belong to the marketplace. The marketplace have their details and can market other products on the platform to them anytime, anyway, anywhere and any day. The marketplace is only lending you their customers to transact business with.

8. Return Products – No seller love to have customers return what they purchase but it happens for several reasons. The customers might change his/her mind because of delay in delivery or for whatever reasons best known to the customer. The dangers of having return products on Konga is that it will affect your store visibilities on the platform whereas on Jumia return products takes FOREVER. You need to fast and pray before you get your return products on Jumia. Make sure you have enough products before you start selling on Jumia or else you are heading out of business.

9. Store Suspension – One of the major risk of selling on Konga or Jumia is that they can delist, suspense or delete your storefront anytime on their platform. If your business depend on the platform 100 percent what happen to your business when they delist or suspense your store.

Moral of the story & Conclusion

Never depend on Konga, Jumia, DealDey, Kaymu, SMEMarketHub or any other marketplace in Nigeria as your primary stream of revenue because your ecommerce business can literally disappear overnight. These companies can close your store on their platform for any reason, including but not limited to complaints of any kind, order cancellation, policy violations that may not be valid or eliminating you as a competitor to make higher profits.

Well, don’t panic yet, starting your ecommerce business there (marketplace) is a good idea because you need to build your brand and your potential customers already trust established brands like Jumia and Konga, so leveraging marketplace platform and brand in building your customer base and online store is a good idea.

You can only get good returns on your investment when you own the platform instead of borrowing it. Owning the platform allows you control your customer unboxing experience.

Source - http://www.realmoneyng.com/the-dangers-of-selling-on-konga-and-jumia-marketplace-risks/
BusinessRe: What Do You Do When Facebook Or Google Is Down? by iMerchant(op): 8:27pm On Sep 28, 2015
Now Facebook is down

BusinessWhat Do You Do When Facebook Or Google Is Down? by iMerchant(op): 11:31am On Sep 28, 2015
Facebook or Google rarely goes down, and when it does it tends to do so for minutes rather than hours. However, with more than billions of users, Facebook and Google are part of the cornerstones of the Internet, and those five minutes of downtime can cause mayhem. And panic. And mass hysteria. With that in mind, I want to know how you cope when Facebook or Google goes down. Or whether you feel that “cope” is far too strong a word for this mild inconvenience.
Technology MarketRe: Order Your Waterproof Shockproof Wireless Bluetooth Speaker--> 070 338 300 93 by iMerchant: 12:21pm On Sep 07, 2015
okooloyun1:
How much is it?
How many do you need and where are you based.

We deliver nationwide.

Note: I am not the op but I will beat the price they quote you.
BusinessRe: E-commerce And Retail Business In Nigeria. Experience,challenges & Prospect. by iMerchant: 10:10am On Aug 18, 2015
debbydee:
Meanwhile, a copy of thank you note ( handwritten with a calligraphy pen ) by the CEO himself grin was included in the package to build an informal relationship beyond seller-buyer relationship. This will make customers to feel free and give any question or suggestions they feel may benefit both parties. ( I get a copy of the letter in case you wan see as the package be cheesy )

nice write up OP. I will also add

The issue of trust is a big one but one thing i will always do is to continue in what ever you are doing. As long as you sell genuine stuffs people will always patronize you. I have noticed that customers like good stuffs but most of them will want to pay a cheap amount for it. all you need to do is convince them and make them understand why the price is like that.
Big Boss, I hail thee.
BusinessRe: E-commerce And Retail Business In Nigeria. Experience,challenges & Prospect. by iMerchant: 5:19am On Aug 18, 2015
HeelsEmpire:
Now, for any budding e-commerce founder/owner, you all have probably read it all from the OP and other great contributors. This is no cake-walk!

NO! you won't get as BIG as the big J and K in one year. The earlier you wake up to that reality, the further we can get on with this contribution. Please do not open an online store just because everyone is doing it, or you think it's a cool idea or perhaps you think you'll be making lots of money.

Starting out an ecommerce requires lots of discipline, a douse of hard work and smart work. Lots of failures along the way too, but eventually after graduating from Persistence class and going through all that trouble to get your brand known, the rest becomes easy from there on out.

There are actually rules to owning/running an ecommerce site, in my humble opinion, these are some of the things we've learned over here at Heels Empire ;

1. Be honest with your customers from the jump. You would be offline before you even get started if you start off being dishonest to even a single customer. Bad news does travel really fast! In Nigeria, people refer other people whenever their needs have been properly met by a particular company or brand. Cultivate this goodwill.

Just like the OP mentioned, if that shoe you're about selling is made in China, but has a 60‰ quality rating, please let the customer know upfront. This saves you lots of headache.

2. Go crazy on your customer care/support. So you got a buyer to trust you enough to buy off you, but most businesses never check back with the customer to be sure they're enjoying their purchase. And those that do only do so only after a sale has been made. However, you should learn to check with the customer 2 months down the road. This also helps you as an e-commerce owner reaffirm the fact that your supplier(s) sells quality products, hence giving you a morale boost when trying to convince a customer to buy off you.

3. Relax on the paid advertisement. I know some seasoned vets here would choose to differ on this one, but we've learnt the hard way! Don't get me wrong though, I'm not telling you not to spend money advertising, all I'm saying is.. Don't start out throwing money you can't afford to loose on advertising. Paid advertising is a science that requires lots of metrics. Until you know where your potential customers hangout, please apply caution when paying to get traffic.

Websites like Nairaland and Facebook Ads offer the best cheapest ways to validate your paid ad campaigns and peoples perception about your product or brand. This point requires a long post all by itself!

4. Come correct with that website . Lol! Someone is probably wondering "what the heck is she talking about?!?". Here is what I mean.. Nigerians are getting into the e-commerce and online shopping frenzy. So budding e-commerce owners just want to jump online and make bank, hence they do so with a terribly built website. The truth is, the way your website looks does say a lot about those at the helm of affairs to customers. A shabby looking website isn't a good way to win customers trust.

If you can't afford a good web developer to give you that great-looking online presence, I'd advise you start out with platforms like Kaymu, Konga and Jumia. Heck, Gtbank also offers similar platforms for people to own their own stores without the web designers wahala. So make good use of those platforms!

I can go on and on about the things I've learned over here, but then again boring you all with these epistles surely isn't my intent. Lol!

Nice thread by the way, OP! wink

I have to run before my "Oga at the top" fires me for not getting stuff done. grin
This is a wonderful piece.

Many who be ecommerce startups get it wrong from the onset.

If you get your your research right you will succeed in ecommerce business.

Don't start ecommerce business with the sole aim of making money.

Research your product idea and make sure you have a market.

If you get your product right, you will sell without advert or any extra effort.

Also never let anyone who doesn't have online store teach you how to build one.

Each market have is own challenges and different techniques if applied correctly will boost your sales.

Taking of sales, abeg I will be back. Let me go fulfil this new order.
BusinessRe: E-commerce And Retail Business In Nigeria. Experience,challenges & Prospect. by iMerchant: 5:07am On Aug 18, 2015
franconian:
The Gtb platform, how does it work? Please throw more light on this!
It's called SMEMarketHub.

You have to have a business account or current account with GTBank before you can use the platform.

They give you a storefront with a payment gateway.

Regards
BusinessRe: E-commerce And Retail Business In Nigeria. Experience,challenges & Prospect. by iMerchant: 5:02am On Aug 18, 2015
phonesNgadgets:
Chairman, I admire your style. You shall know a great entrepreneur when you see one. smiley I read your brilliant post sometimes ago, yet you are here to learn from other people.

That's one of the qualities of good business leader. Keep it up. BTW no just take paper and pen oo. Abeg add your own contribution o! grin

On a serious note, I really learning from the thread.
Boss, am loyal.

You are doing a good job.

You will not know the impact of sharing your experience until total stranger start calling you to thank you for showing them the way.

It is a wonderful experience.

Before I end my ecommerce thread on Nairaland, at least I can count 3 people that move from product idea to marketplace.

There are several people who will learn directly or indirectly from your experience. The joy is, you are showing people that ecommerce works.

Anyway, I am glad that the following entrepreneur move their idea to marketplace because I shared my experience:

Konga .com/234mart
Konga .com/ord-fashion-store
Konga .com/quic-top-store

Abeg go patronise them.

When you use your candle to light other candles, we make the marketplace online a better place. The internet have close the gap on ignorance.

Ignorance is no longer an excuse. Anybody can succeed in his/her choosing field of undertaking.

Nigeria is a huge market so few merchants or ecommerce startups can't do it all. Other people also need to participate in meeting peoples need. We have a population of over 170 million people, I only want to sell to 10 million people, which still leaves over 160 million people unattended to. Who is going to sell or meet the need of the other 160 million people.

That's food for thought for people who are yet to start.


Anyway, to all the Bosses in the house, I hail thee and remain loyal.

Back to student mode. Make I go collect extra sheet plus Biro to jot down lessons.
BusinessRe: E-commerce And Retail Business In Nigeria. Experience,challenges & Prospect. by iMerchant: 10:21pm On Aug 17, 2015
phonesNgadgets:
... Wow! cheesy Thank you for taking your time to read my previous post. I never expected it will hit the front page. I just had a shot, and voila! It works. smiley Thanks to the super moderator who created a chance for wider coverage. I also want to thank those who have shared very meaningful experience, I have learnt a couple of lessons from the experience of posters here. I am really glad. I will take my time to reply to most of this posts as time permits me.

Now, let's continue from where we stopped, at least I have recorded some inquiries and a single order today grin but e no matter; sometimes, profit from a single order surpasses 10 orders. Yeah, for real. It has happened to me in several occasions,particularly sales recorded from those high end products. wink Though you have to settle some scores to make it happen.

...MORE CHALLENGES I FACE

LOGISTICS: If I tell you say e easy, na set up! grin If you remember, I mentioned that the first successful order I recorded was delivered to Ibadan,Oyo State. See, I had to risk my life and travel down to Ibadan to deliver this good. This happened because:

(i) I lacked some essential knowledge of carrying out delivery operation in a risk free way.
(ii) The potential buyer was a very good negotiator Ooo grin and if I risk sparing even little amount of money to pay commercial taxi driver to do the job, my profit margin will slim down or it may even end up a loss-win situation, with the loss arrow on my board; and I really wanted to sell to this guy. By and large, I risked everything including my precious time and life to deliver the good, and it turned out to be a win-win game. smiley

Just of recent, I sold a watch to Aba,Abia state and the good was scheduled to be delivered within 48hrs. Base on the information I got from the courier company EMS, I fed the buyer back that good will be delivered within the scheduled time (48hrs). The buyer was in China, wanted to buy the watch for her Madam in Aba( who know if it was a birthday gift? ) and EMS wanted to spoil show grin

I have used EMS' service a couple of times because there shipping charges are cheap compared to other reputable courier firms, and in those occasions, they didn't disappoint me; but at times, cheap services may burn your fingers. cheesy EMS nearly mess the show for me because the good was delivered 2 days behind schedule. Till today, EMS never give me a specific reason to what causes such delay.

If not for good customer service that I gave to the buyer and madam, the experience could have turned out sour. I had to give the buyer every account of what happened from date and time I dispatched the package to EMS and I also sent copy of the EMS receipt to him via whatsapp. He also gave me the phone number of her Madam so as to update her of the the delivery status. As a sharp guy, I took my time to update madam of the delivery details and apologized for the delay.

Meanwhile, a copy of thank you note ( handwritten with a calligraphy pen ) by the CEO himself grin was included in the package to build an informal relationship beyond seller-buyer relationship. This will make customers to feel free and give any question or suggestions they feel may benefit both parties. ( I get a copy of the letter in case you wan see as the package be cheesy )

The buyer and her madam were pleased to have done business with me, but I learnt my lesson. Even if the services of DHL,UPS and FedEx are higher than EMS, as long as I will have more value for what I am paying for, I will go for the best.

As time goes by, my street smartness and reading habit has shaped me to become a better negotiator and go-getter. I have been able to understand how to carry out delivery with little risk and low budget. Though transportation and logistics is still a major challenge affecting both small and big businesses in this part of the world, yet we can still find our way around it and make the best out of it.

Sorry, I have to take a leave again! Phone is ringing, SMS,BBM and whatspp notifications, smart watch vibrating (e-mails arrived ) all at the same time grin grin I've got to attend to them, probably more orders or credit alert. cheesy
See you guys soon.
Congratulation on your successful sales.

Make I book space, take chair and table.

Make I go get my Biro and book to jot down lesson.
BusinessRe: 5yrs Online Searching For Business Without A Single $...wasted Alot On E Book by iMerchant: 6:51pm On Aug 15, 2015
Alexyem:
I will be grateful if u can help me for free without asking me to buy any e book again
Wow, the bitter truth is that you have to help yourself first before anyone can help you.

The internet is a marketplace where you get value for giving value.

You don't come online empty handed and except people to give you value.

You also need to understand, getting rich quickly on the internet is a scam sold to victims who are lazy.

No eBook or advise can be useful to you until you make a decision on what to do online that will earn you money.

Making money online require some efforts and determination.

The question is, what do you want to do online that will make you money?
BusinessRe: Withdrawal/transfer Business Using P.o.s.pls Advice Me by iMerchant: 5:38pm On Aug 13, 2015
needinfo:
now i get it.can one use it to pay bills like dstv,gotv, nepa bill. Also, can one deposit into their own account.as for withdrawal, maybe i give them cash while i use the pos to get the cash in my account.can i do that without having issues with govt since i am using it to offer withdrawal service
Depending on the application running on the POS terminal. Yes, you can pay bills on some pos terminal.
BusinessRe: Withdrawal/transfer Business Using P.o.s.pls Advice Me by iMerchant: 11:25pm On Aug 11, 2015
needinfo:
does it mean only those with registered name can apply for it. Also, can some one use it to withdraw, if yes how can the person be charged for the withdrawal since you will be the one to pay him.if some one make use of the pos to withdraw from you, does it enters your account while you pay the person or your bank will debit the persons account directly. can one transfer cash to another bank and also pay bills via pos. Is it via atm card that one can be able to use it with or without atm card
POS terminals doesn't pay Cash.

It is configured with your bank account.

When your customers used it, it will debit their account via their ATM card and credit your account.

Cardholder (Your customer) is debited immediately, if the transaction is successful, the POS terminal will print 2 receipts - Customer & Merchant Copy for all approved transactions.

The cardholder takes the "Customer Copy" whereas you keep the "Merchant Copy".

Thanks
BusinessRe: Withdrawal/transfer Business Using P.o.s.pls Advice Me by iMerchant: 10:51pm On Aug 11, 2015
Titusolufemi:
There Is No Single Bank In My Area.Goin To The Nearest One Will Cost #300 To N Fro.I Sees It As An Opportunity For Me To Start Up Withdrawal/transfer Business Usin P.O.S Machine With Charges Of #150 Per Transaction (half Of The Tfare)but My Latest Finding Reveals That Bank Charges 1.25% Of Every Transaction Made Per Day. If I Start With #50,000 And With At Least Ten Customer Per Day. Pls I Need Advice,am Confused
Visit your Bank and apply for POS terminal.

What most banks required is a Current Account either Individual or Corporate.

POS charges is 0.75% with a fee cap of #1,200. Meaning you will be charged 0.75% transaction but the charges will not exceed #1,200.

Also let them know, your area and the best network in that area.

POS terminals are powered by sim cards, so it better you have a good network to enjoy the service.

Regards
BusinessRe: Mini Importation Made Esay by iMerchant:
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BusinessRe: If You Do Mini Importation Come In Fast by iMerchant: 6:20pm On Jul 31, 2015
yemi2plus:
I don't know for other guys, but my reasons are;

1. The OP might not meet the MOQs on Alibaba plus payment problem.

2. He will surly face payment problem with 1688.

3. CVM charges are quite on the high side and a newbie will have problem with the processes involving in using them.
To compliment the oga at the top:

Life is in stages. The op should start with Aliexpress to build his client base and market then move to alibaba.

You need to understand china market and suppliers before you start doing business on alibaba.

The Op will not understand the payment terms on alibaba.

What you see is not usually what you get on alibaba.

Learn to walk before you aim to run.

You will get there with time.
BusinessRe: If You Do Mini Importation Come In Fast by iMerchant: 5:35pm On Jul 31, 2015
hahn:
Ill share what I know and what has worked for me.

Go to www.alibaba.com or www.1688.com(using a chrome browser so you can translate to English) and search for the product you want. Make sure you check all the sellers for that particular product so you can get the best price.

Save the link to the product and then come back here to say you have done it. We'll continue from there
Bros, the Op (@Ayofresh4u) na new comer ooooooo

Alibaba & 1688.com are not for new comer. I might be wrong, but thread careful.

Welcome on board

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