₦airaland Forum

Guyz, you'll be called very soon. Our batch induction will end this friday,then 2 more batches will follow(200 ppl will be called /batch). Get black ,blue,grey suits ready.sports shoes,swim trunks.the food is also good.you'll be called in less than a mth frm now. Its well. Luv u all

guys
i just got a text from first bank.
the induction is now june10
does anyone know what one needs to take along?

friend,
i'm happy for you.when did u take their test and when did they call?
i took mthe test in 2006 and passed but i'm still waiting.
all the best

i got a similar text message too.
i suggest we visit first bank branches nearby to ascertain whats happening.
my IV suggests theres going to be a third batch.
all the best

guy,

i also did the test and passed.
till now, ive not heard or seen anything from them.
lets be patient.let me know if anything crops up.
talk2jaye@ayhoo.com is my add

I just got a call from zenith bank for an interview this wednesday.does anyone have an idea of what of what to expect?

THANKS

hey guys, can someone tell me wat to expect ?ive been called up for an IT skills test.
This is the profile you asked for.


JOB TITLE: Customer Service Agent

LOCATION: Lagos

DEPARTMENT: Ground Services

REPORTS TO: Duty Manager

QUALIFICATION AND EXPERIENCE


A good University/Polytechnic degree holder.


Positive approach to issues, enjoy working with the public and meeting new people.


Ability to work under pressure and be prepared to work on a shift basis with irregular hours.


Team player with good inter-personal skills and good knowledge of Microsoft word.


Travel industry/Customer service experience and multilingual proficiency will be an advantage.


The ability to communicate effectively (verbally and in writing) with all levels of people.


Experience in Customer Relations will be an added advantage.

ROLES AND RESPONSIBILITIES


Ensure all communication into and out of the Line Office is disseminated in a timely, efficient and controlled
manner.


Process passengers and assign seats according to Customer needs. (Large parties, disabled, families etc).


Perform random control of passenger’s ticket.


Maximise revenue from Excess Baggage


Provide expert assistance to our customer and ground handling Agent


Queue control to expedite customer flow ,assist customer with general gate and airport information


Handle special cases and coordinate special assistance services.


In depth knowledge of Virgin Nigeria product and services:- Lounges and Clubhouses, New Routes, New on
board seats, Specials and Promotions, Flying Club.


Overview of gate activities


Boarding coordination and reconciliation


Liaising with Flight Controller ,TCO,Crew and handling agents


Compiling flight file and processing paper work


Handle baggage irregularities/World tracer


Provide VK presence at Arrival hall


Assist with Transit/transfer and passenger needing assistance


Handle basic service recovery/customer relations


Follow up of baggage irregularities

hi guys

virginnigeria is recruiting people for cabin crew and flight deck.

check their website

guys i was invited for a test / chat by zenith next wednesday but ive accidentally erazed the sms.does any body have useful information on venue and other requisites for the test?