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TV/Movies / Re: My Experience Using A Smart TV by JideSM: 11:11am On Jun 25 |
MTN bundles give an excellent internet experience on the most reliable data network and more value for money. Visit https://www.mtn.ng/broadband/router-plans/ to view and activate any MTN Broadband plans for you. You can also experience ultra-fast and unlimited internet connectivity with the MTN Fibre Plans. Visit https://www.mtn.ng/broadband/fibre-plans/ to choose from a range of plans designed to cater to your specific needs. |
Phones / Re: Is Anyone Having Same Issues With MTN Lines? by JideSM: 8:59pm On Nov 14, 2023 |
You should send a message and the affected number via DM to @MTN180 and it will be attended to, Or you can also send a WhatsApp message to 09033000001, the line will be checked for any issues. |
Romance / Re: MTN Is Turning Me And My Caller into A Deaf And Dumb by JideSM: 9:19pm On Oct 08, 2021 |
I am yet to get your reply @Quiteparrot. |
Romance / Re: MTN Is Turning Me And My Caller into A Deaf And Dumb by JideSM: 8:47am On Oct 08, 2021 |
Quiteparrot: Y'ello Quiteparrot, I am sorry about this complaint. Please share your phone number, full address in Alimosho, device type via mail so I can check. I will like to know if you have tried another phone and that the issue persists. You can as well visit our thread here - https://www.nairaland.com/1379574/mtn-customer-care-thread/251. Thank you. |
Phones / Re: MTN Nigeria Operation Should Be Really Look Into. by JideSM: 9:25pm On Apr 15, 2021 |
Petyr1: Hello Petyr1, apologies for the YouTube usage experience. We will like to look into it. May I know the period this happened and forward your phone number via any of these channels @MTN180 on twitter, @mtnng on Instagram, https://www.facebook.com/MTNLoaded/inbox and on Whatsapp 09033000001. You can also report any issue on my thread https://www.nairaland.com/1379574/mtn-customer-care-thread |
Phones / Re: MTN Nigeria Operation Should Be Really Look Into. by JideSM: 9:14pm On Apr 15, 2021 |
Parachoko: Kindly assist with your contact phone number via any of these channels @MTN180 on twitter, @mtnng on Instagram, https://www.facebook.com/MTNLoaded/inbox and on Whatsapp 09033000001. Your line will swiftly be looked into. |
Phones / Re: MTN Nigeria Operation Should Be Really Look Into. by JideSM: 9:11pm On Apr 15, 2021 |
Parachoko: Hi Parachoko, I understand this experience is not a pleasant one and I apologize for the data deduction challenge on your line. Be rest assured it will be addressed. I will like to have your contact phone number via Email or Private message so as to run checks on your line. Also note that the YouTube night data can be used between 11pm and 6am. However, there are platforms you can reach MTN customer service on @MTN180 on twitter, @mtnng on Instagram, https://www.facebook.com/MTNLoaded/inbox and on Whatsapp 09033000001. |
Phones / Re: MTN Customer Care Thread by JideSM: 11:07am On Dec 04, 2020 |
ELDINO: Hi ELDINO, I apologize for the inconvenience. Kindly forward the affected phone number through email message for checks. Also state the last time this happened. |
Phones / Re: MTN Customer Care Thread by JideSM: 11:06am On Dec 04, 2020 |
bragamycin: Hello bragamycin, thank you for reaching out and apologies for the delayed response. The minimum requirement is 10 staffs and the cost is dependent on the amount you can place on each line as credit limit. |
Phones / Re: MTN Customer Care Thread by JideSM: 11:03am On Dec 04, 2020 |
EASYLIFE4US: Hi EASYLIFE4US, my apologies on the delayed response. Kindly confirm if issue persist with recharging through *737# or from the GT mobile app for further assistance. |
Phones / Re: MTN Customer Care Thread by JideSM: 11:00am On Dec 04, 2020 |
edoairways: Hi edoairways, there is 4G network band 7 and 20 available on MTN. Your device should have either of it and you will be able to enjoy 4G network any where in Nigeria. |
Phones / Re: MTN Customer Care Thread by JideSM: 8:53am On Nov 20, 2020 |
Donazums: Hi Donazums, thank you for reaching out. See details required to procure CUG lines below: You must have a registered company name under CAC Have staffs from 10 and above, Validate the number of airtime limit to be sent on each of the lines. Visit the MTN store to make a request. Thank you. |
Phones / Re: MTN Customer Care Thread by JideSM: 2:42am On Nov 15, 2020 |
Jonny2wealth: Hi Jonny2wealth, text ALLOW to 2442 to deactivate the DND on your line. |
Phones / Re: MTN Customer Care Thread by JideSM: 2:39am On Nov 15, 2020 |
JikanBaura: You are welcome. |
Phones / Re: MTN Customer Care Thread by JideSM: 9:42am On Nov 07, 2020 |
LexxRealPlayer: Hi LexxRealPlayer, please pardon me on the delayed response. I am really sorry for that. May I know if the MTN share pin reset has been done? If not, kindly indicate so that I can assist further. ~Jide |
Phones / Re: MTN Customer Care Thread by JideSM: 9:38am On Nov 07, 2020 |
JikanBaura: Hi JikanBaura, please accept my apologies on the delayed response. The error message means that you have call divert on your line or could be a little network glitch. You can dial ##002#. Thank you. |
Phones / Re: MTN Customer Care Thread by JideSM: 9:36am On Nov 07, 2020 |
Daaz: Hi Daaz, I am really sorry for the delayed response. Normally, the Betatalk billing on your first 60seconds call is made from the main airtime, from the second minutes, billing continues from the betatalk bonus. However, this will be looked into. May I have your phone number through email message so that it will be checked. Thank you. |
Phones / Re: MTN Customer Care Thread by JideSM: 9:31am On Nov 07, 2020 |
iamprofessork: Hi iamprofessork, I empathize with you on the MTN share transfer pin challenge. You will be able to transfer/share airtime to only MTN numbers. Kindly PM your phone number or send it through email message for further assistance on the MTN share pin. ~Jide |
Phones / Re: MTN Customer Care Thread by JideSM: 9:28am On Nov 07, 2020 |
shedy03: Hi shedy03, thank you for reaching out. There is also Band 7 and 20. Sorry about this. |
Career / Re: ICAN November 2023 Diet Exam - Let's Meet Here by JideSM: 9:09pm On Oct 21, 2020 |
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Phones / Re: Why You Should Stop Using MTN Midnight Data by JideSM: 10:07am On Jun 20, 2020 |
GeoAfrikana: Hi GeoAfrikana, I actually would like to have your phone number so that I can check on the night plan bundle issue. You can PM me your phone number. Trust me, your details are safe. 1 Like |
Nairaland / General / Re: My Experience At MTN Office Today. by JideSM: 10:22pm On Jun 19, 2020 |
Please check your mail now and reply with the affected phone number. Thank you. LoyalBlood: |
Nairaland / General / Re: My Experience At MTN Office Today. by JideSM: 6:13pm On Jun 19, 2020 |
LoyalBlood: Hi LoyalBlood, My name is Jide. I am really sorry for this experience. It is not our way of service to bring dissatisfaction. I will like to call you to get more details of this experience at our office to enable us investigate. Please follow back and PM your phone number. You can also contact us for future enquiries and issues via our thread - https://www.nairaland.com/1379574/mtn-customer-care-thread 2 Likes |
Phones / Re: MTN Customer Care Thread by JideSM: 4:50pm On Jun 17, 2020 |
Lifer1: Hi, my apologies on the delayed response. Kindly forward the affected phone number via e-mail message for checks. |
Phones / Re: MTN Customer Care Thread by JideSM: 4:47pm On Jun 17, 2020 |
josh1st: Hi, sorry for the delayed response. Good to hear that issue has been resolved. We hope it will not happen again. |
Phones / Re: MTN Customer Care Thread by JideSM: 4:45pm On Jun 17, 2020 |
Yemilad4real: Hi Yemilad4real, sorry for the delayed response. May I know the name you registered the line with and checks show that the line is active and in use by another customer. |
Phones / Re: MTN Customer Care Thread by JideSM: 4:40pm On Jun 17, 2020 |
gameboy727: Hi, sorry for the delayed response. The free incoming call can be used while roaming your line in eligible destination country. Your line will not be billed receiving calls. |
Phones / Re: MTN Customer Care Thread by JideSM: 4:33pm On Jun 17, 2020 |
CosmicJames: Hi, sorry for the delayed response. Checks show that the auto renewal service is no longer available on your line. |
Phones / Re: MTN Customer Care Thread by JideSM: 4:29pm On Jun 17, 2020 |
BABAawoo47: Hi BABAawoo47, sorry about the data bundle usage complaint. Kindly note that data is billed as you use and its based on the internet activities carried out on your line. You can view your data usage on myMTNApp. Text MyMTN to 5018 to download the app. Feel free to send me your phone number so that I can assist you check on it. |
Phones / Re: MTN Customer Care Thread by JideSM: 4:24pm On Jun 17, 2020 |
Medukarage: Hello Medukarage, thank you for reaching out. May I know if its via SMS or call? May I also know the how old is the conversation so that I can advise adequately. |
Phones / Re: Why You Should Stop Using MTN Midnight Data by JideSM: 3:39pm On Jun 17, 2020 |
ALEXAPLAYME: Hi ALEXAPLAYME, please accept my apologies on the data bundle usage challenge. Kindly share your phone number through e-mail message for checks on your line. Also share further issues on this thread https://www.nairaland.com/1379574/mtn-customer-care-thread it will be attended to. |
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