₦airaland Forum

crudedude:
Lagtech sent you a message on BBM. please respond ASAP. thanks

Replied.

confluence:
@Lagtech, regarding the sea shipment thing, what is the update, because i have called jimmy today to find out what is still delaying the pick up, but seems he said not heard anything from them, please update us they are realy overdue for pickup

You will be updated this week.

crestweon:
You sound very emotional now and some of your clients would be swayed but not me. You have made me wiser.

Your type of business is based on trust and you have serially proved to me that I can't count on your words. Our email exchanges says it all. While I expected you to address the evidence I have laid bare here you went all emotional about your business losses and challenges which by the way you can't blame me on because you should not order what I have not instructed to order but if you did, that's your loss.

You can quantify your losses in terms of money but mine is unquantifiable because when people can't trust you again you are treated like a plague. I lost the trust of someone very important. You can raise money to cover your loss but how do I fix mine.

You have promised next week again as usual but I am not satisfied, I need you to tell me categorical what day of the week.

You lied a lot consistently as my screen shots have peoven, if you had been a bit more truthful maybe we would not be here.

I wait for my money and I will update this house on updates.

I understand your frustrations sir-I really do. When one does business on a consistent basis-such experiences are common.
This is not emotion sir-I just laid the case with as much facts as possible. You outline a complaint and I thought it wise to explain with facts, figures and dates.
A lie is " a false statement made with deliberate intent to deceive" Our purpose in business is to make money-why would we now try and deceive someone we want to make money from. We make money by solving problems-if we deceive you-we are not solving problems -but causing it. Almost everything we do in this business is done through 3rd of 4th parties-so when I give my word its almost always based on another person's word-whose word is also based on another persons word. I gave and give examples to better explain this.
I sent a package for a customer-through a nairaland shipper using USPS. USPS delivered at 12 midday-the shipper went to the airport at 11.30am. For almost a week-I assumed the package had shipped and told the customer the same-not knowing that it was sitting in his office. Its such things that makes our word change.
I have a case with Walmart right now on behalf of a nairalander-payment made-order cancelled for the 2nd time and I am being told to wait 10 days to get the money back on the card after an initial wait of 7 days. The customer was already thinking maybe I was holding onto his money as someone had told him that such refunds are done in 24 hours. My saving grace was that Walmart sent an email to the customer directly stating the same thing. If not for that email-the customer had concluded I was lying.
Or the ebay seller-who did not ship and is not replying mails. Ebay is another challenge on its own as there are multiple cases.

We make no attempt to sway customers-swaying is more of the business of politicians. We offer a unique service-that is useful to many -but not all. We get complaints every day from many customers and 2 things account for 99% of such complaints: shipping time and refunds. Its a part of this business. But we also get many messages of satisfaction and picked up goods. Having delivered over 2000 items worth almost N12 million in 5 months-with over 75% of our customers coming back to order again and again-we know the area we are doing well and continue to improve on it. We also have customers -who tried us once and did not come back or expressed great frustration-this has shown us the areas where we are not doing well-and we daily intensify efforts to correct these flaws-because we know the only reason a person makes a mistake is that they attempted to succeed.

We are businessmen looking to solve problems for nairalanders by providing access to cheap laptops, electronics and other items. But we are humans-not angels- so we will always make mistakes.

Whatever financial loss -we are facing from this transaction-we will deal with it as one customer from Ibadan told us " We are the ones that called passengers to enter the bus" .
We apologise for any loss and delay you have also faced.

There is no sorrow that heaven cannot heal.
There is no problem without a solution-else it wont be a problem.

We have refunded 50k and will refund the balance next week.

Chibenze:
so if i pay 15k i will get a good one wit adaptor and a good battery?

On Goodwill? Its possible.

Aspireahead:
lagtech..please i need a mini-laptop my budget is 15k..thanks

None available at that price at the moment. Some minis will be available in 2 weeks time.

crestweon:
12. On October 9 Lagtech paid only 50k into the account he promised to pay the rest before Friday of the same week but in his usual antics he keeps playing hide and seek.

13. After speaking to a respected nairalander about the matter I decided to take the matter to the EFCC. I made a informal complaint yesterday.

14. Today is October 25th which means it is Almost 3 months since I went into this demonic transaction with lagtech .

15. I have decided for once in my life to do something about fraudulent transactions like this. You may not agree with me but you sure know that I have waited long enough.

Thank you

Thanks for your business. We can be accussed of many things -but not fraud sir. I do understand how much stress this transaction has caused you and I apologise. Our goal has always been to make our customers happy. The challenge has been the nature of this business.

-You paid N83,000 on August 13th for an amazon item and sent this link: http://www.amazon.com/Brother-SE400-Combination-Computerized-Embroidery/dp/B003AVMZA4/ref=sr_1_1?ie=UTF8&qid=1406751587&sr=8-1&keywords=brothers+sewing+machine+se400

The next day August 14th -you sent another link : http://www.amazon.com/gp/product/B008S1GVWO/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1


Later in the week-when the transaction was done-I ordered the printer. The printer weighing over 57 pounds-I was expecting that when it landed-you would arrange for shipping. It arrived a few weeks later.

On August 22nd-after you enquired concerning the machine-I told you that we were waiting for you to arrange shipping as shipping by air for that would be close to $300. Thats when I discovered that it was the sowing machine you wanted and not the printer. I apologised and told you I would find a way to return the printer and order the sewing machine.

Due to many reasons including cost of return shipping to the seller-the $485 printer could not be returned and I still had to source for over $300 to buy the sewing machine. Eventually we did and and made arrangements to ship it when it arrived from amazon. But at this point you made me realise that the machine belonged to another person -Florence -who was no longer willing to wait and would want a refund. I asked you to give me some time and even offered that when the sewing machine arrived in Nigeria-she could still take it commission and shipping free to make up for the lost time.

2 weeks ago -there was a payment of 50k to your account leaving a balance of 33k.

Like I said in my mail I understand the frustration this has caused you. But sometimes we are also faced with challenges-that makes response slowier than usual. We have a $400+ printer that cant be returned-we have a $300 +sewing machine that will be returned -but on which we have lost money on shipping to and from Nigeria. And in refunding you -we have lost N3000 atm fees paid to TCF Bank and GT Bank on August 14th. Our entire commission on your order was $30 (N5100) of which N1500 was to be profit. At this point our loss has already exceed N7,000 -not including the future of the printer and sewing machine.

If we returned N50,000 to you-we will return N33,000.

We make refunds every week to people who loose bids on ebay, loose bids on cars, cancel orders etc. There are people on this thread that we have refunded N300,000 to and others that we have refunded N1000. Just yesterday someone paid over 40k for a PS4-if the sale does not work out-the money will be refunded; but there are many problems with refunds and they all border on the loss we bear.

There is a lady right now on the thread who sent N140,000 for purchases at a store-it was cancelled the first time-likely because the shipping address was in another state. I did the order again yesterday using another method and that was also cancelled. If I try the 3rd time and its cancelled-I have to cancel-yet I have incurred costs of about N9000 that I cant charge if the refund is made.

-Anytime a payment is made to us-we withdraw from the atm and have to pay N2000 to N4000 as atm fee. That cost is borne by us-meaning if someone sends us N80,0000-we pay about N2500 to withdraw it and if a refund is made-we still have to refund the whole N80,000.

-In refunding money-I have to send money to Nigeria-have someone collect it and then pay it in. I am thus relying on 2 different parties. At a point Western Union banned me from sending money (they never said why) but I had to assume it was because I was sending money almost every day.

I wish I could order and ship things to people in 1 day. I am looking for ways to make that happen-but it hasnt. A 'frustrated' customer refered us to use the services of a shipper here on nairaland-we did and yes the shipper is very good -but like all shippers -he faces challenges. Items we sent 3 weeks ago-that were supposed to land 2 weeks ago-have not landed. Of the 3 boxes we sent-one was picked up yesterday-the other 2 we dont know yet when we can pick up. Since I am not new to the shipping process-its of no suprise to me-but to the customer that we told 14 days-its frustrating for them.

We have over 80 laptops shipped -most are just 1 week late (should have arrived 2 weeks ago)-but there are some that are 7 weeks late. These are challenges that makes it hard on the customer.

@crestweon-our business on nairaland deals with importation-we do not defraud people. We get payments of N300,000 to N500,000 almost on a weekly basis. We have clients in Nigeria, Ghana, South Africa, China, America, Canada and Malysaia -so far-all Nigerians-all on Nairaland- just today I will be doing payments of about 180,000 online and about 120,000 offline-fraud has a no place in our business. The challenges we face with 3rd and 4th party shippers many times can make us look bad. Your balance of N33,000 will be made next week. We thank you for your business.

Emails and Messages being replied at the moment.
Craigslist Picks Saturday evening and Sunday afternoon.
Pick Up Scheduled for Monday and Friday. 2 Boxes already sighted by Jimmy. 4 More expected.

Laptops For Sale

These are brand New Laptops from the store. -Boxes may not be available. All-DVD-Wireless-Webcam


1) HP ProBook 6460B 14.1" (1 Available)
Intel Core i3
2GB RAM (Can be upgraded to 8gb)
250gb HD
Windows 7

Lands for N54,400


2) Gateway NE51006u 15.6" (10 Available)
Intel Quad Core
4GB RAM (Can be upgraded to 8gb)
500gb HD
Windows 8

Lands for N56,900

3) ASUS X551MAV-MB01-B 15.6" (10 Available)
Intel Dual Core
4GB RAM
500gb HD
Windows 8

Lands for N48,450

4) Dell Inspiron 15 15.6" (3 Available)
Intel Dual Core
4GB RAM
500gb HD
Windows 8

Lands for N45,900

tradeplusib:
Did you see my bbm messages?

No-been away most of today. Just checking messages and mails and replying.

Chibenze:
i love this toshiba a lagtech how much can i get one? Either new or use

Is this MainManBenji? If yes-thats the exact same mini we sent you.

If this is not MainMan-Oga Lateef got this for about $50 from shopgoodwill I think before other costs-so total to Naija is likely about 15K.

confluence:
I have been away for my Anty burial, oga lagtech, how far now any pick up for me?

My condolences again. You have multiple items for pick up-but its been red light with the shippers-so first pick will likely be next week-I wont know till tomorrow.

papiforreal:
lagtech, do you have mini laptop available? i need it urgrntly pls.

No. We will have about 20 to 30 available in Nigeria in a few weeks.

CoolKizzy:
oga lagtech, how did it go with the seller?

Nothing sir. But similar specd laptops are on the way-if that doesnt work out-you may be able to get those -same price.

dadah04:
oga lagtech,confirm payment of 46k

Confirmed.

Still waiting for word from shipper as to pick up time. Its been changed 5 times now.

Next shipping is Wednesday Oct 29th.

All emails and bb messages replied.

We are clearing our storage-and selling laptops for cheap-check our website for super deals everyday!

Mr Lateef-Toshiba from Goodwill

Mr Folarin-casing from Ebay

gowaga68:
Lagtech reply to my mail Subject: Car Project.
Would want to know the shipping cost of each link.
Till then.

Didnt see your email. Please resend.

alejandro72:
Sir..i sent u a mail..@Alejandro72

Replied.

pman06:
Since you said its been claimed, then claimed it is.

Just claimed sir-not paid.

femexsp:
@lagtech am here to inform you that the ELITE GROUP patient is running out.you will agree with us,that in bizness tym is alys important

Not sure-who this is from the group-but thanks for your message. You will need more patience sir. For the last 2 weeks-items scheduled for pick up have been constantly deferred by our shippers. Jimmy calls almost every day and its a new change in date each time. 2 batches of your laptops have already shipped and one should have cleared already-but until shipper clears-us for pick up-we have to wait.

chaloner:
Oga lagtech I sent u a mail abt bb q10 , I wan u to include it to my goods dat wil arrive on nov , pls reply my mail

Chairman Henry-didnt know it was you. That ad is fake. Beware of such ads that end with something like this:


Please Reply To My Mail Address - tom3965chandler @ gmail/yahoo.com

Please Reply To My Mail Address - tom3965chandler @ gmail/yahoo.com

Please Reply To My Mail Address - tom3965chandler @ gmail/yahoo.com

They are 99.9% fake as all they want is to get your real email to be sending you junk or try and scam you. Craigslist protects buyers and sellers emails-so when you email a seller or buyer-they never see your real email.

http://minneapolis.craigslist.org/hnp/mod/4706230869.html

Arrivals-

@Confluence-the Fujistu

Mr Mark-your adidas from Amazon

Southboy:
The issue with d laptop is not a bad battery. Try dis steps
1. Drain d battery till it gets to say 70%, then start chargin
2. If that doesnt work, follow d nxt proceedure
* while d laptop is ON and plugged, remove the battery, wiat for some seconds nd put it back.

Dats hw i fixed mine, though it stil shows plugged in not charginging when i start charging from above 95%. Hope this helps

Good advice.

tradeplusib:
@Southboy is correct, the battery may not be bad. On some old model hp/compaq system there is a known issue with the battery monitoring/management driver in Win7.

The best way to confirm if this system is affected is to install linux on a usb stick and boot the system with it, then check if the battery is performing normally under linux. If it behaves in linux you have a windows issue, you can try find the updated bios for the system or degrade the system from win7. If it doesn't behave under linux its a confirmed bad battery.

Hope this helps

Wow-good information. I ll try that on some of the ones here.

EUGENE4GOO:
what is the cost of landing this to naija.
http://www.cellularcountry.com/used-cell-phones/unlocked-cell-phones/blackberry-9300-curve-3g-wifi-bluetooth-phone-unlocked-p-6785

Email replied.

coruso:
Hello, lagtech I need to get a battery bank from eBay, how many days will it take get to me?, how much for shipment

Yes.

It will ship to Nigeria the Wednesday after it arrives. Price may be like N1500-not sure until I know the size.

princeuk21:
good evening lagtech please can you get a good mini laptop for me at N15,000-20,000?

Yes we do: Acer and HP. We will have many minis landing in November.

sleekd:
Lagtech, please update us on shipments, i suppose you're to ship today being Wednesday, cos my console go dey among o. Thanks.

All items on ground have shipped. You will be updated when shipper calls us for pick up.

chaloner:
Oga lagtech I sent u a mail abt bb q10 , I wan u to include it to my goods dat wil arrive on nov , pls reply my mail

All emails have been replied. Please check your bulk mail if you dont see a reply-or kindly resend.

Ogborokiri:
Oga lag is like d battery of d hp nc6400 u sent to me is bad ooooooo it show charger plug in but not charging what could b wrong

We sent several brand new batteries for lenovo and hp laptops. They will arrive soon.

flowsamuels:
Hy lagtech,hopeam picking my two minis and one normal dell this week..


I sent u a mail,pls reply..if the two mini dell I proposed abt not ready to be shipped next week...I can replace with other laptops. Listed here.

We are waiting news on pick ups-but shipments are currently backlogged-we will keep you informed.

Samalex2008:
The people that have been scammed by this ruthless Awharitefe Emmanuel with the same GTB account number that have been reported to NPF, GTB and co and there is no steps to track him should consider suing GTB itself because I see GTB as the mastermind behind this scam.

How can somebody being using there bank for scam for over a year and series of complaints have been made but no attempt was made to arrest him and he keeps using the account despite KYC system going on in the banking.

Lets all support this course and face GTB to track this guy. Go online and offline as well.

At this point-with this guys bravado-I am beginning to think that he is a staff of GTB or has a partner who works with GTB. With all the scams -he still is using the same name-that takes some confidence.

funstufz:
Thanks lagtech, i use mtn...i hope shoppers on shopgoodwill on the thread will come to my aid. Welldone

Hope you are making progress on figuring it out.