₦airaland Forum

Updates
Mr Anthony Nkeonadi-please check your email and reply. Your refund for the netbook is ready.
Mr Goody-please send your bank account. N25,000k refund ready today.
Several Packages for pick up this weekend: 1 iphone. 1 Box of men’s clothes. 3 Laptops
HP Compaq nc2400 dual core laptop (12 Inch) ----N18,000 and Dell Mini 2100 Netbook –N16,000 available for sale today. Owners have been given refunds.

We are on course to paying almost all refunds this month (N150K+ paid already since June 1st) and most of the pending items will also be cleared this month too.

New updates next week with more payments.

Update
-N15,000 to be paid as refund to Godwin today. He has a mini laptop among the items expected to be cleared on the 29th. If he doesnt buy it-will be available for sale on June 30th.
-$100 (N20,000) refund to Nostalgia21 used to add to the total payment for this HP Envy i5 laptop on Ebay today-
http://www.ebay.com/itm/HP-ENVY-4-1115dx-14-1-500-GB-Intel-Core-i5-3rd-Gen-1-7-GHz-4-GB-Ultrabook-/221790680832?nma=true&si=6qeTCB11lkChcVjc3BL5s%252FiSHz0%253D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
-N35,000 payment to Joseph today
-More refunds on Thursday
-Pick ups from the 14th to 28th

Available for sale on the 28th.
Tablet PC with: Intel Core 2 Duo-2GBRAM-120GB Hard Drive-Wireless-FingerPrint Reader
Has usb ports-that can used to hold a sim card with a dongle-N15,000

Update
15K payment today to Anslem. Payment completed as balance is to be applied to item to be picked up within the next 2 weeks.
5 to 7 payments scheduled for next week.
Pick up of pending items still scheduled for June 17th to June 30th ( 2 different batches)
We are doing limited purchases on ebay and craigslist for customers. Those with pending refunds are free to use part or all the refund to purchase items. But it will be on or after the date –their refund is listed for. Items can be shipped via tracking through Chinos via Texas or through Balogunsam via New York.
We had a request for pick up for this item today. The person’s refund is due for next week and we will contact the seller next week to see if it is still available.
http://minneapolis.craigslist.org/hnp/sys/5056009247.html

Email is fully accessible and all emails replied same day.

gowaga68:
Lagtech where is my 4 laptops and bag hmm.

Sir -yaya dai!

Your Dells and HP will be available for pick up 21 to 28. You have the choice to get a refund back during that period too. I will confirm the Asus.

Please accept my apologies again. Our services will be back fully on ground by July Insha Allah!

Update
We are weekly making progress in settling all our customers. I am also preparing answers to all questions that have been asked us concerning the crisis. All our customers will be paid in full or part before the end of the month. Likewise scheduled pick-ups.
If I have not contacted you-please give me a few days.


Today we are paying N20,000 to Folakemi (total payment) and on Thursday 31,000 to Anslem (payment) is pending as his items should be available by the 17th.

For Sale
We have 100 pieces of Dell Laptops for sale. Payment on pick up/delivery.
Dell Latitude D630, D620, D630 ATG, D530, D520 and D610.
Arrival of 1st 10: June 28th
Arrival of 2nd and 3rd batch: July.
All the dual cores have Windows 7, Wifi, DVD, 2 to 4 hour batteries, 80Gb to 500gb HD, 2gb to 4gb RAM.
Price: 16K to 20k
The D610s have 40gb to 80gb HD and 2GB RAM. Price: 14K.

A batch of 150 arrive by sea August: N1.5 Million. Shipper is to be paid directly at the Lagos warehouse. Items will be available for inspection by interested parties before payment.

Also 25 Laptop Hard Drives-on June 21 to 28th.
10 (500GB)-----------------N3000
15 (80GB to 320GB)-----N2000

Update
Happy New Month to everyone. Most customers will have been emailed with information on payment of refunds or pick up of items by end of day today. Anyone not mailed can email us. The email access has been retrieved and I can now check emails. Our email is now fully working and all emails will be replied. Due to past cases of scams-there was no way a new email could have been created. The BBM messenger will be available by end of the month God willing.

-We are paying N180,000-250,000 refunds this month.

These will be paid today Monday
-15K part refund to Abasi-(making total of 100K refunded)
-20k to TradePlus –(making total of 90k refunded) Previous refund was several months ago
-10k to Mr Issac (Blax)-Making 30k refund paid.

We have 14 laptops available for pick up this month of June. All those who have collected refunds can still buy the laptops at the same price if they so choose. Pick up dates are June 16th and June 30th.
The last items from the ‘lost’ sea shipping will be available for pick up this month-except for 2 boxes that have still not been located.
Laptops
We have these laptops available for sale June 17th

1) Lenovo SL510 –Core 2 Duo-Webcam-HDMI-500GB HD-6GB RAM 30K
2) Acer Aspire One D150-Webcam-250GB-1GB RAM---------------------18K
3) Dell Latitude 2110 NetBook-(no webcam built in-external webcam included) -160GB-2GB RAM—16K
4) HP Compaq nc2400-Dual Core-12 Inch Screen-DVD-80GB HD-2GB RAM-------20K
Laptops are pictured below.

We have also have some iphones ,one Ipad with sim and an LG phone.

Returned Laptops For Sale.
We have had customers return laptops in the past. These laptops have piled up –as it was not money wise to have them sent back to the USA and I had no trusted ‘tech guy’ on ground to handle them.
Most only have minor issues-things that anyone with little tech skills can fix:

Dell Latitude D820 (Intel Dual Core): Needs screen replaced. N3000
Lenovo T61 (Intel Core 2 Duo): Needs OS re-installed or new hard drive N5000
HP Compaq nc2400: Either needs hard drive to be secured properly or it needs a new hard drive. N4000
Acer Aspire 5000 series: Motherboard is bad. N2500
Others will be listed later.

Thanks once again to everyone for their patience. The next 30 days will see rapid progress by God's Grace.

Update
We have scheduled refunds and deliveries of pending items for next week and upper week.
This is an overview of refunds and deliveries slated for today. We have made many of such deliveries and refunds this year. The need has arisen now to post these on the thread –so has to clear any doubts.

Today Wednesday May 27th we are paying refunds today to:
Fahud: Ordered two ipads-one delivered. Other among lost items. Refund 49k
Chynasa: 15K part refund. Total refunded now: 65k
Anywau: Ordered HP Laptop. Laptop is pending arrival. 15K to be refunded today. Can still pick up laptop if so desired week of June 21st.
Abdul (Kano): Bought Dell laptop. Laptop delivered-battery bad. 3k refund.
Delivery of pending items. 3 Laptops to Chima in Abuja via USPS.

2 Laptops For Sale
June 8th: Dell Latitude D630-Core 2 Duo-4GB RAM-160GB HD----------- 20K.
June 15th: Dell Latitude E6510-Intel Core i5-500GB HD-6GB RAM-------45K
The 2 laptops are shown in the pictures.

Also
External Hard Drives June 8th
500GB-----N3500
320GB ----N2500
Items can be picked up in Lagos week of June 8th and full payment made in person after inspection of items.

My apologies to all again. There will be nothing left pending in a matter of weeks. As I said yesterday-all customers with pending issues will be contacted this week.

Update
All customers with pending payments and items will be contacted before the week ends so that they know when to expect their payment or where to get their items.
As much as possible –I will provide updates every week (around the weekend) with payments and deliveries made to pending customers so that it will be evident to all that we have not run away with anyone’s money or items. We have already delivered or refunded close to 70% of pending items.
-We are making at least 2 payments this week on or before Friday. Possibly 4.
-W e have just 2 customers left who ordered mini laptops. A total of 3 minis between the 2 clients. One of them has previously requested for his refund. The minis are amongst items used to replace the missing shipment from last year. I expect them to beamong the items to be picked up in a few days-. The N15,000 paid will be refunded to the first customer-while the 2nd customer will able to pick up his minis. These are pictures of the Minis.

Scambuster1:
These are pictures of Jimmy from his facebook page, but he has since removed his pictures from the page.

I was referred to this post today. Mr Jimmy is not a scammer. He is one of several people based in Nigeria that I have worked with in providing logistics for people who ordered items. There is not a single incident of scam or fraud associated with him. Hundreds of items were picked up by his logistic services and all were delivered without question. No customer ever reported the loss of items.

As recent as last month-a large consignment of items shipped by sea that had been pending for months was delivered to the owners via Jimmy. And also an air cargo box with ladies hand bags and items that had been with customs. The box had items worth close to N200,000. Jimmy collected the items and delivered them. He didnt steal them or disappear and this is someone whom I dont even know where he lives.

In the past this same Jimmy has collected iphones, laptops worth 200k and all were delivered.

In the course of the challenges my business has faced -I have had many aggrieved customers. I even had one customer -file a complaint with the Police-and I was contacted by the Police-but the person who filed the complaint gave his name and identity and I was able to respond. If there is an instance where you believe I have defrauded you-file a complaint with the Police whether in Nigeria or the USA and I will respond.

If I was trying to defraud people-I wouldnt be making payments (with over 400k returned this year), clearing items and contacting customers.

Having a troubled business is not the same as fraud. A business either makes or losses money. If a business loses money-it will be troubled or even collapse. That is not fraud-thats the reality of real life.

One fault I have had is not posting updates so that people would not be in the dark. But it is hard to post updates-when there are so many delays and challenges.

I apologise again for this sad situation-but failing in a business attempt is not fraud. No one has been, is being or will be defrauded.

From Lagtech
We have not been absent from our duties to customers. As soon as an item is ready for pick up or payment is ready-we contact the affected customer. As of December 2014 we had:
-About 56 customers owed items and/or funds
-About N875,000 pending refunds
As of May 22nd- we have
-About 19 customers owed items and /or funds
-About N295,000 pending refunds
We apologize once again for these circumstances. No one has been defrauded. If we were fraudsters-we would not be making refunds or making efforts to get over due items to customers.
Just last week-we made refunds to two customers and this new week-3 people will be refunded in part.
The last 1 month-we delivered over 200kg worth of over due items to some customers.
We have scheduled deliveries for June 6th to 14th for about 10 customers.
We appreciate the patience and cooperation of all our customers.

The recovery has taken much much much longer than we expected and hoped for, but we have made progress week by week and all in all-we expect to finalize all pending issues within a matter of weeks.

To make things smoother-we will contact the remaining affected customers within the next week-so that no one will be in the dark and everyone will have an idea when and where to get their item or money.

All remaining undelivered items are due to be handed over to their owners this month starting from Saturday. We will be contacting owners-with due dates. A few customers with heavy bulk items that came through a shipper will be at Okota.

I sincerely apologize again for all the heartache caused those yet to get their items and refunds.

While a lot of progress was made at the beginning of the year-some unforeseen circumstances cropped up late February that made progress difficult. We have almost resolved those now and are sorting things out.
We expect to contact everyone individually from later this week -so that no one will be kept in the dark.

I am also getting access again to my messages (email and bbm).

From next week-I will endeavor to post names of the pick ups-so that our progress will be evident to all. All in all-we are bringing a close to this ' dark' chapter-as we chart a new beginning-a new dawn.

The business of importation should not be this difficult. I am sorry for the problems that many have had to face.

We are planning two forums -so that everyone can have a better idea of what caused these delays. The first will be an online session -where we will seek to answer all questions and as much as possible compensate all those affected. At this point-even after people collect their items/money-we believe they deserve answers.

..

Updates
We apologise again to all customers , to all those with pending items and to all those we have offended-@Kentochi, @Balogunsam, @Ceasar @ Channoer @ Resourceman @ Danies1941 @ Xtfield…to and all.
-Some people with delayed items who have requested for their refunds- if you see your name as pending pick up -you can give instructions and we will sell the items in Lagos and refund your money within 2 days.
-We could not make much refunds in Febuary as a result of having to get replacement laptops. We apologise. All refunds will resume and be completed this month by the Grace of God.
-All pending items to be picked up from today. Nothing should remain by next week. We still have over 25 laptops ‘trapped’-but for most of these –we have sent replacements.
-All pending orders will be delivered from today.
-I have not been able to reply nor respond to all emails and messages sent since last week-please bear with me in this regard. All will be replied and responded to this week.
@Xtfield-Jimmy will send a batch of your computers tomorrow
@Ceasar-a batch of your clothes will be available by Sunday
@AlphaOscar-Please pick up your laptops today
@Resourceman-Dual core laptop with webcam available for pick up today. Netbook available for pick up by weekend
@ Compleltly- 6 laptops available for pick up. Lenovo already with Jimmy. Other 5 tomorrow I believe
@Mz K-2 Bags + other items available for pick up today
@ Mr Igwe-2 Laptops available for pick up by Friday
@Danies1941-3 Laptops available for pick up today
@Balogunsam-a set of replacements will be sent via your shipping company and we will pay for the shipping. Please send cost and modal ties. They will be sent on Wednesday. Your external hard drives with Jimmy next week.
@Confluence-your TV and laptops –pick up should start from Wednesday.

This list is exhaustive. Other items will be picked up this week besides the above and owners will be contacted.

Recovery For All
For all our customers who have lost money due to these delays-we have started to fufuil our promise to offer free laptops and you pay only shipping for those interested. All the names of such people ( 25 in all) have been drawn and the laptops will be given in the order of the draw. If you do not want the laptop-we will offer it to the next person on the list. It will take some time to complete these deliveries-but the first is to be shipped this week.
-First person is @Papiforreal-this Lenovo i3 laptop with webcam, Windows 7, Wifi, Night Light, FingerPrint Reader, 4GB RAM and DVD will be shipped to you on Wednesday via @Chinos or via @Balogunsam. Please pay 10k for shipping on arrival. Don’t pay before please. You will be sent the tracking number.
More Updates Coming.
#31DaysofGoodNews!

Apologies again to every one affected. 2 more picks up and this 'crisis' will be over. Will be distributing items by Monday /Tuesday through Jimmy and K Plus in Ondo: items should be ready for Xtfield, Oluwaseun Nig Ltd, Mr Igwe, Resourceman, Negro, Confluence, Mz K, Completely, Damola, Nostalgia21.

All other pick ups names not mentioned will be later the same week and upper week.

Replies and responses to emails and bbm messages have been slow last few weeks and will continue to be slow for the next few weeks.

We have had a long and stressful period-

Over 2 million naira in losses
Hundreds of customers lost
Packages undelivered

but we thank God for his Mercies.

We thank God for all our customers who not only continued to be patient with us-but kept sending messages of goodwill and advice. I have been contacting our many customers whom we have offended-and will continue to do so.
We apologize to all our resellers and customers who have lost customers as a result of these troubles –our new compensation plan will help you bounce back.

Pick Ups
We lost several shipments and many are still on hold due to a shipper. We have began to replace items for owners instead of waiting and waiting. 3 dual core laptops with webcams were delivered to Mr Benjamin last week from his consignment. 2 Laptops will be delivered to Mr Resourceman this weekend. We also have arrivals for Mr Adeyemi , Nostalgia 21 and Mz K-all available by the end of the week God willing. Everyone with items is being and will be contacted.
The bulk of our pending items, delayed items and replacements will be delivered in the next 2 to 3 weeks.

Refunds
We have refunded over N500,000 since October last year. With almost zero inflow of cash since we stopped business last year-refunds have been difficult. We pledge to make refunds to all those due-but we ask for patience as we make these refunds. We are contacting people with refunds this week so that they have an idea of when it will be paid.

Compensation
Aside from the promised shipment of laptops where only shipping will be paid-we will also be getting sweet deals for all our customers who have lost money from delayed goods.

The foundation is sometimes the hardest part of a building-but when it is completed-it can support any structure.

Happy New Month to everyone!

We have almost concluded outstanding pick ups and refund payments.
I Will be contacting all customers with pending items or refunds in the next few days either by email or phone concerning pick ups or refunds whichever is relevant.
The last of our pick ups are pending.
No one will be left out. No one will be owed.

If you emailed or sent a bbm message between Wednesday January 21st and Sunday January 25th-I did not receive it as I had network issues during those days.

Our apologies again for this long drawn out issue and thanks to all for their patience.

For Sale –
50 Toshiba Portégé M900 Laptops for sale
Intel Core i5
14” Widescreen
3GB RAM ( Can be upgraded to 8GB)
250GB Hard drive
HDMI
N43,500 each- Cash on delivery. Discounts available for multiple purchases.
Expected arrival in Nigeria: Late February

Wii Nintendo for EmekaK

Fujistu Tablet Laptop with stylus for DJ

Alpha Lot of 25 laptops –from Minneapolis-for $300

PrinceHardeyemi-2 sets Blackberry Q10 and parts for Q10

Nostalgia21- HP Envy Laptop. Arrived this evening. Ships tomorrow.

Update Update Update
Countdown to normalcy
Finally, we can now countdown to the date when we can finally resolve all pending issues.
Another set of pick ups this weekend and more next week plus the sea cargo pick ups within 2 weeks will clear almost all our backlogs. We have a particular package sent in October that we have not taken custody of and we have been replacing items in that package by giving owners replacement laptops.
Aside from this –we have made progress with refunds for those who requested. It has been tough-but we will do what is right and proper.
If you emailed or sent bb messages today or yesterday-replies have not been sent as something went wrong with the network password-it is been corrected and all messages will be replied.

Please note that there is nothing wrong with Compact Logistics. Compact Logistics does not owe us any item or shipment. The only delays we had with them was last year and it was not their fault. Compact Logistics has an office/partner in my state: Minnesota. The 2 shippers we have problems with are based outside my state and while I have issues with them-they have not absconded with our goods-whatever is with them will be delivered. WE HAVE NO PROBLEM WITH COMPACT LOGISTICS-they are a quality trusted shipper.

@Fashrola-bag just landed.

Prince Hadeyemi-iphone 5s just came in today.

We appreciate all the advice, admonition, suggestions that have been given. They have gone a long way to help. We have resolved over 60% of pending issues and the rest are being resolved. We also apologise to the management of Nairaland for allowing such 'chaos' on the forum. All hands are on deck to bring these sad events to a close.

Xtfield:
A very good possibility. But why then did Lagtech find it difficult to explain to us. If he had done, many of us would have understood in spite of the pain. The point is in whatever business we do, we must never keep our clients in the dark. Never keep them guessing. When I was in school I did a course in communication Arts and one of the things my lecturer highlighted when he was teaching us on "Rumour" was that "The amount of rumour in circulation at any given point in time is dependent on the amount of information made available" meaning that if you hoard information, you increase speculations. But I do not think this is peculiar to Lagtech alone. Most Nigerian businesses including government do this a lot. Early December 2014, I had a problem with my school bus and I contacted a dealer to help me procure a bus from Cotonou. I deposited what I had with him and he promised to deliver on or before 24th December. I pleaded with him earnestly to ensure he keeps his word as I will need the bus for the new school term scheduled to begin on 5th January. As I type this now, the bus is yet to be delivered. And the dealer has stopped picking my calls. The latest I heard from his contacts is that he had bought so many vehicles for people who made little deposits and those ones have failed to make payments so he can not raise additional funds to make our own purchase. Fear or shame will not allow him to come out clean with us.

For those raining curses on Lagtech, I really do not think that is good. I for one do not wish him any bad whether in his private, family or business life. How do I get my goods if anything bad happens to him? God must surely preserve his life and business and God must help him to overcome whatever challenges he has whether they are self inflicted or caused by third or fourth parties. That is my earnest desire for him and I never cease to mention him in my prayers. If he had committed any sin in handling our money, I pray God to show him mercy, forgive him and help him to pull through these difficult times.

I rest my case.

We apologise again sir. Many of our customers have been smiling in the last 2 weeks. You will smile too very soon.

Ariyebaba-these are pictures of the laptops. Please email me back.
Samalex2000 -some items arrived for you. Will load pictures during the week.

Chuks-HP Pavilion dv4 laptop with webcam
Prince-the telescope.

Mz K-Items from Victoria Secrets
Benji- 2 Dell latitude e4300 Laptops-4GB RAM

Sony i5.

Prince Hardeyehmi-your Sony i5 Laptop. Arrived and tested working. Has backlit keyboard, 6GB ram, 750GB HD.