Explorers:



Not really sure about that, but i know there are storage tanks for that.

Dumping into the ocean or pumping it out at the port.

There are different zones on the Seas where disposal is allowed for waste. They are mapped per trip or vessel. I know that waste for food is disposed in some locations for the types of fish in the area.

Explorers:


You got it bro, she's a world on her own.

Had a great time on it.

braithwaite:


Nice one, thz one thing I love about the Europeans ,they invest so much in any sort of tourism that will also fetch moni in.. I'm sure If a Nigerian polithiefian handle that kine moni, na to embezzle am




And abeg explorers how dem tek manage geh internet for dah cruise? Optic fibre folo dey?

The internet is surprisingly pretty fast.

LexngtonSteele:


This is nice and proactive. Try to resolve the issue ASAP.

Thumbs up, I appreciate such customer handling. Kudos.

PS - I just read your exchange of words on subsequent posts. That was very unprofessional of you. There are better ways of handling an abusive and angry customer.

Thank you. Please note I am not a staff of Vitafoam. I just helped the situation because I know people there and their operations.

Ok na.

Who asked?

Oshokomania

wealthywiseman:


Son, I can see that my post really hurt you.
my bad
You are obviously a novice in the art of public relations.
You've actually done a very shitty job.
Pray it doesn't get to FP or your ass is fried.

Run along now son. You have a lot to learn.

Naa... Not at all boy I just was dazed at the porous outpouring of nonsense from you. I mean you have to pity folks without capacity to assess provided information. I mean it's just a sad case of of a doofus forming Voltron on an empty stomach. That's all boy.

wealthywiseman:


What a clear case of poor customer service from a "supposedly" reputable company.

This is how some Nigerian companies destroy their brand with poor response to customer complaints.

It had to take you guys close to a month to address and finally resolve a customer's complaint, when its very obvious your company was at fault.

Had he not escalate the case via the social media, you guys would have still be playing hide and seek with the OP.

You are now here asking for updates when you know OP is already pissed with your company.

You guys are lucky that OP didn't sue for breach of contract.

Mode, leave this thread for others to note.

I am not a staff of the company and it is really a big shame how supposedly educated folks come online, expound unfortunate knowledge and talk down with very little election of common sense on their heads. I connected the complainant with a solution and rather than acknowledge the work done, you come here with impish ignorance ranting and totally displaying the crass lack of character that many with data on their phones are known for. I hope that the thread now stays so that your folly can be seen by more folks.

Can a Mod pull down this thread please?

alcmene:



The ones(Ogun,Oyo,Ondo,Ikorodu) that have been empowered, what's happening

Have they all not taken into ritual and human parts business

How many times have you heard ekiti people engaged in the inglorious business of human parts and ritualism?

Oshokomole should carry on jare.... he just have to make sure they formed a straight line and maintain an orderly queue

Madt man!!! Hahahaha too funny

Sad fact.

What we have in the APC is an unfortunate stage play running in darkness and which leaves the audience hearing only voices but losing any touch or connection with the reality of the show. The APC peddled tremendous degrees of lies and while they should have tempered such with sterling performance they have abysmally downgraded Nigeria. I love all people, Biafra, Fulani, Efik or Ijebu but we have seen a deliberate erosion of the supposed unity of Nigeria washed down in the worst manifestation of governance under the APC. I voted Buhari against real odds but it seems like a wasted vote. The signs were there early in the day. Read along:
1) You are coming from an emergency situation and you took 5 months to get 35 men to work. Baba you goofed on this one.
2) You went to the US and when asked about how you will deal with Niger Delta issues, your Oedipus Complex came to play leading to you make the infamous 97/5% statement which sent a spirit of division out. We are yet to recover from that
3) Instead of quietly continuing with the good works that Jonathan did, you went all out blanket claiming that the government was bad and so played yourself by needing to either start programs afresh or cancel good ones. A waste of time and resources because continuing the plans would work against a narrative.
4) The Nnamdi Kanu treatment was a grave political error. Keeping him incarcerated simply made his hatred perfume for some. I never support his extremism but you have helped his course better than he could imagine. Today he is riding a wave that may undo Nigeria our dear country.
5) How do you get to office and have only 5 Southerners from 26 appointments in the first year?? I don't have the figures but the baby steps were too error prone.
6) I once made a public Facebook post that went viral: How do you have such FOREX losses at a time of savings versus times of looting. You block here and open another tap somewhere else so results are lacking. An example, where is the presidential jet today? Gathering dust but raising credit notes for the British.

I could continue but in the kingdom of the blind, this one eyed PDP is king. They know politics far better than the current APC and I worry that we may be on our way back to Bedlam with people who although tried, scored virtually a borderline Pass to Fail in my score sheet.

Leonbonapart:
Their oga is at the top na.....
mistake of a president
punishment to Nigeria

The way you guys crack me up with these lines..

Good thing is the president is still alive.

Needless controversy averted.

Rare

Funlordmaniac:



Op Get a lawyer and sue their asses for breach of contract!

We have asked for updates but the OP has not provided any.

This is typical. An OP comes to rant on Nairaland. We ask for updates, but he fails to provide same after about a week. I can tell that this matter was resolved within a day or so of this complaint. If the OP will be aggrieved on the subject why is he dead cold on the solutions that he got?

Has this matter been resolved or not sir and how was it?

We keep getting fooled season.

OP, Any updates?

Any updates?

Hello sir,

Apologies about this situation please. This was brought to my notice and I felt that I could address this quite easily. There is no excuse whatsoever for what you are currently experiencing and so I say sorry and not necessarily on behalf of Vitafoam for this. But hold on brother, let us check this:
1) If an error of supply was made by an organization that has done business in Nigeria for about 55 years, I think it is wrong to put it out that they are fraudulent. You might need to check the dictionary definition of "fraudulent" before alluding that that is your experience. For the company to have admitted error, and offered apologies, it normally removes the tag of "fraudulent" since that case is yet to be established.
2) You have done 2 businesses with Vitafoam in the past as you stated in your post and suggest that you were satisfied on the 2 occasions. The reason why you went back a third time was probably because of the good experience that you had with the first 2. Or am I wrong?
3) The challenge is a "logistics" one - storage, handling, transportation and delivery. If another customer asked for a similar product and thus got wrongly supplied to you, it is a case of bad or errant logistics as opposed to fraud.
4) The "Flex" that you have there and in the form that you see it is standard because it comes from a stamp. The Spring brand comes in two variants (Flex and Firm) and these imported labels do not come pre-printed with the variant so the type is stamped. The angle of stamping of the product on a high pedestal would differ from when it is low - that is what you have there. No one tried to clean or wipe anything off. Kindly refer to the other 2 Spring mattresses that you have and possibly check to see if indeed there are significant differences.
5) The return logistics challenge could be why the company hasn't come to you. If you live far off, sometimes it comes at a high expense to leave the factory to far distances to pick a Mattress, return to factory and then return to you. I am certain that once an order is in your area, the costs of service recovery drops. The economy is not smiling on manufacturing companies today I can say with some measure of confidence.

If you will send me your number. We could get this resolved within 7 days I believe.

Sorry about the inconveniences please but Vitafoam is far from fraudulent and is a recipient of multiple awards in the industry. It is a company of repute that has weathered the storms of working in Nigeria and remains the No.1 foam manufacturer in Nigeria, employing Nigerians in their thousands and with 5 operational locations spread across the geopolitical political zones of the country. Your one mattress will not degrade that integrity. They will rather run at a loss than engage in fraud of any kind.

Thank you.

Lol

Opakan2:
we yorubas dey sabi fight boxing sha.. you go dey hear slangs like 'fo lenu', 'ba oju e je' etc.

omo yiibos will say it's owomi da

make dem pair me with one of these NL Igbos.. kin fese ba ti e je

I am only liking you post because it is damn funny!

Rara

That London was behind one particular hill that we could only drive past from just one side.

O my! I knew him. Met with him once. Very active man. I still have his gift to me. May he rest in peace. Can we open a Condolence Register for him on Condolences.ng?

LastMumu:

Olodo, blind bat! Does that look like a Benz to you? That's a Nissan Xterra

Sorry Brutha, that is an X-trail. Though a Nissan, it isn't an Xterra.

mejai:
hmmn!!! as d plane went up and down.... babe na staircase una take go abuja

Hahaha.. Nlers ooooo

kolaaderin:
Here is the picture, he his here in good health and looking as handsome as usual.

File Photo means not recent photo. Please educate yourself on that by reading up on that picture again sir. When you see that in different publications, know that it is a visual picked from old material.

Keep the Thanks sir.

Keneking:
Which means Buhari would call her today...

Just can't stop laughing at this!!

Jolar101:

That nice moment when you see your original post that went viral still found as relevant!
Thanks.