₦airaland Forum

alosbaba007:
I ordered from Anker Official Store, there was free shipping attached to the order, but the initial courier was Singapore post, how the shipping come take land for Fedex hand i cant say ooo.

earthrealm:
Whats the limit?..tried it yet?

Giveter:
it should work.

jboixxx:
[color=#0000ff]Try and lets know how far but not sure it's working. [/color]

Heyamshay:
Please doesn't any know how long for Cainiao Super Economy Global shipping method to get to Lagos?

cardiorap:
I need someone to clear me if really, this is genuinely a case of customs duty or that of UPS trying to extort from me.

My parcel quite less than 10Kg, shipped from US through their UPS expedited option and are replacement parts for devices. The shipment process was initiated on 19th November and that same day, I got a mail from them. The mail clearly indicated the my name as the person it was being shipped to and for the address, I used my workplace address, where the name of the company where I work was obvious. It was just meant to be a place of delivery, not that my company purchased the item in question.

I kept tracking the parcel online and on 1st December, it arrived Lagos. At this point, I still didn't get any call or message from them. On 2nd December, it departed Lagos to my city. On 3rd December, early in the morning when I tracked it online, it showed that the parcel arrived my destination city late on 2nd December so I should expect a delay of at least one business day. Shortly, on the same day, it showed that it was processing at UPS facility in my city.

Later in the evening on that same Friday, 3rd of December, the message me got while tracking was that "UPS initiated contact with importer or receiver for clearance information. Once received, UPS will submit for clearance." Even at that point, I didnt receive any call, mail or message from them. So on Monday, 6th December, at about 1pm, I called their customer care, and after giving the person on the other end my tracking number, and answered some questions, I was asked if I had paid for customs duty, which I responded that I wasn't informed of such. She said she was going to send me an invoice via email.

It took another one hour for the mail to arrive. The content of the mail was somewhat suspicious as first, I had to call before I was promised to be sent an invoice. Second, it took up to an hour for the invoice to be sent. Third, when the mail arrived, the content of it had an attachment (PNG image file) named 'image001' which obviously was the invoice. Third, the invoice was prepared and addressed to the company where I work, as against my name, which I am the owner of the item and it was shipped in my name, and even so in their initial mail. And then, the amount seemed to be exorbitant if at all I had to pay duties. Lastly, I was concerned why I needed to pay duties (to UPS bank account, not directly to customs) when my items were already at UPS facility in my destination city, and not when it arrived Lagos which served as the port or point of entry to Nigeria.

After going through their mail, I called back and presented my worries, the customer care lady couldn't say much, she only gave me another phone number to call. I called the phone number she gave to me, I explained the situation to the lady on the phone and at some point she wasn't talking to me but to someone else on the background. I could faintly overhear her reporting the situation to the person while laying emphasis that my item has left Lagos and was already in my city.

The lady, asked to call me back and give a feedback. About twenty minutes later, I got a beep from the phone number I reached her with, when I called back, she told me that nothing can be done about it, that I just have to pay the fees.

The next day, Tuesday, 7th December, I visited their office in my city and after presenting my tracking number to the front desk officer, he said he has initiated contact with me but I wasn't taking calls, and on his desk, I saw a notebook where names, tracking numbers and phone numbers were written, and I quickly sighted my name, item tracking number and phone number recently written, howerevr, the phone number was incorrect as there was a mistake. I explained to him that I wasn't convinced why and how duties were arrived and at such a high rate, he gave me a name, email address and phone numbers to contact, that he was in the best position to communicate to me. I left, called the person and after getting my tracking he told me that he would send me the breakdown of how it arrived at that amount the next morning that their network has not been too friendly.

The next day, since I didn't receive any message from him, I called back and he requested I text him my item tracking number and email address, and I did that immediately, even as we were talking on phone. Till the close of work, I didn't receive an email, message or call from him or anyone from UPS. Rather, I called him four times in the space of three hours and nobody picked up.

Please kindly advise me on this. Thank you.

cardiorap:
I need someone to clear me if really, this is genuinely a case of customs duty or that of UPS trying to extort from me.

My parcel quite less than 10Kg, shipped from US through their UPS expedited option and are replacement parts for devices. The shipment process was initiated on 19th November and that same day, I got a mail from them. The mail clearly indicated the my name as the person it was being shipped to and for the address, I used my workplace address, where the name of the company where I work was obvious. It was just meant to be a place of delivery, not that my company purchased the item in question.

I kept tracking the parcel online and on 1st December, it arrived Lagos. At this point, I still didn't get any call or message from them. On 2nd December, it departed Lagos to my city. On 3rd December, early in the morning when I tracked it online, it showed that the parcel arrived my destination city late on 2nd December so I should expect a delay of at least one business day. Shortly, on the same day, it showed that it was processing at UPS facility in my city.

Later in the evening on that same Friday, 3rd of December, the message me got while tracking was that "UPS initiated contact with importer or receiver for clearance information. Once received, UPS will submit for clearance." Even at that point, I didnt receive any call, mail or message from them. So on Monday, 6th December, at about 1pm, I called their customer care, and after giving the person on the other end my tracking number, and answered some questions, I was asked if I had paid for customs duty, which I responded that I wasn't informed of such. She said she was going to send me an invoice via email.

It took another one hour for the mail to arrive. The content of the mail was somewhat suspicious as first, I had to call before I was promised to be sent an invoice. Second, it took up to an hour for the invoice to be sent. Third, when the mail arrived, the content of it had an attachment (PNG image file) named 'image001' which obviously was the invoice. Third, the invoice was prepared and addressed to the company where I work, as against my name, which I am the owner of the item and it was shipped in my name, and even so in their initial mail. And then, the amount seemed to be exorbitant if at all I had to pay duties. Lastly, I was concerned why I needed to pay duties (to UPS bank account, not directly to customs) when my items were already at UPS facility in my destination city, and not when it arrived Lagos which served as the port or point of entry to Nigeria.

After going through their mail, I called back and presented my worries, the customer care lady couldn't say much, she only gave me another phone number to call. I called the phone number she gave to me, I explained the situation to the lady on the phone and at some point she wasn't talking to me but to someone else on the background. I could faintly overhear her reporting the situation to the person while laying emphasis that my item has left Lagos and was already in my city.

The lady, asked to call me back and give a feedback. About twenty minutes later, I got a beep from the phone number I reached her with, when I called back, she told me that nothing can be done about it, that I just have to pay the fees.

The next day, Tuesday, 7th December, I visited their office in my city and after presenting my tracking number to the front desk officer, he said he has initiated contact with me but I wasn't taking calls, and on his desk, I saw a notebook where names, tracking numbers and phone numbers were written, and I quickly sighted my name, item tracking number and phone number recently written, howerevr, the phone number was incorrect as there was a mistake. I explained to him that I wasn't convinced why and how duties were arrived and at such a high rate, he gave me a name, email address and phone numbers to contact, that he was in the best position to communicate to me. I left, called the person and after getting my tracking he told me that he would send me the breakdown of how it arrived at that amount the next morning that their network has not been too friendly.

The next day, since I didn't receive any message from him, I called back and he requested I text him my item tracking number and email address, and I did that immediately, even as we were talking on phone. Till the close of work, I didn't receive an email, message or call from him or anyone from UPS. Rather, I called him four times in the space of three hours and nobody picked up.

Please kindly advise me on this. Thank you.

cardiorap:
I need someone to clear me if really, this is genuinely a case of customs duty or that of UPS trying to extort from me.

My parcel quite less than 10Kg, shipped from US through their UPS expedited option and are replacement parts for devices. The shipment process was initiated on 19th November and that same day, I got a mail from them. The mail clearly indicated the my name as the person it was being shipped to and for the address, I used my workplace address, where the name of the company where I work was obvious. It was just meant to be a place of delivery, not that my company purchased the item in question.

I kept tracking the parcel online and on 1st December, it arrived Lagos. At this point, I still didn't get any call or message from them. On 2nd December, it departed Lagos to my city. On 3rd December, early in the morning when I tracked it online, it showed that the parcel arrived my destination city late on 2nd December so I should expect a delay of at least one business day. Shortly, on the same day, it showed that it was processing at UPS facility in my city.

Later in the evening on that same Friday, 3rd of December, the message me got while tracking was that "UPS initiated contact with importer or receiver for clearance information. Once received, UPS will submit for clearance." Even at that point, I didnt receive any call, mail or message from them. So on Monday, 6th December, at about 1pm, I called their customer care, and after giving the person on the other end my tracking number, and answered some questions, I was asked if I had paid for customs duty, which I responded that I wasn't informed of such. She said she was going to send me an invoice via email.

It took another one hour for the mail to arrive. The content of the mail was somewhat suspicious as first, I had to call before I was promised to be sent an invoice. Second, it took up to an hour for the invoice to be sent. Third, when the mail arrived, the content of it had an attachment (PNG image file) named 'image001' which obviously was the invoice. Third, the invoice was prepared and addressed to the company where I work, as against my name, which I am the owner of the item and it was shipped in my name, and even so in their initial mail. And then, the amount seemed to be exorbitant if at all I had to pay duties. Lastly, I was concerned why I needed to pay duties (to UPS bank account, not directly to customs) when my items were already at UPS facility in my destination city, and not when it arrived Lagos which served as the port or point of entry to Nigeria.

After going through their mail, I called back and presented my worries, the customer care lady couldn't say much, she only gave me another phone number to call. I called the phone number she gave to me, I explained the situation to the lady on the phone and at some point she wasn't talking to me but to someone else on the background. I could faintly overhear her reporting the situation to the person while laying emphasis that my item has left Lagos and was already in my city.

The lady, asked to call me back and give a feedback. About twenty minutes later, I got a beep from the phone number I reached her with, when I called back, she told me that nothing can be done about it, that I just have to pay the fees.

The next day, Tuesday, 7th December, I visited their office in my city and after presenting my tracking number to the front desk officer, he said he has initiated contact with me but I wasn't taking calls, and on his desk, I saw a notebook where names, tracking numbers and phone numbers were written, and I quickly sighted my name, item tracking number and phone number recently written, howerevr, the phone number was incorrect as there was a mistake. I explained to him that I wasn't convinced why and how duties were arrived and at such a high rate, he gave me a name, email address and phone numbers to contact, that he was in the best position to communicate to me. I left, called the person and after getting my tracking he told me that he would send me the breakdown of how it arrived at that amount the next morning that their network has not been too friendly.

The next day, since I didn't receive any message from him, I called back and he requested I text him my item tracking number and email address, and I did that immediately, even as we were talking on phone. Till the close of work, I didn't receive an email, message or call from him or anyone from UPS. Rather, I called him four times in the space of three hours and nobody picked up.

Please kindly advise me on this. Thank you.

Lixusheng:
go and pay ur money and collect ur parcel...

Generalwoodz:
Nobody should transcat with "Giveter" that fool is a scammer

WHITELIGHTER:
We ordered anker speakers same day….have yours arrived the country?! This one don dey use style tey

Generalwoodz:
Nobody should transcat with "Giveter" that fool is a scammer

Lixusheng:
I told you back then singapore post items is based on Luck... u nor gree believe

i have items despatched September October yet to arrive via Singapore post.. but who collect im item fast nor de gree believe until e experience am .. Singapore post items make stop in 2-3 countries before coming here.. sometimes it get lost in theae transit countries.. but most times we blame Nipost

Lixusheng:
I told you back then singapore post items is based on Luck... u nor gree believe

i have items despatched September October yet to arrive via Singapore post.. but who collect im item fast nor de gree believe until e experience am .. Singapore post items make stop in 2-3 countries before coming here.. sometimes it get lost in theae transit countries.. but most times we blame Nipost

WHITELIGHTER:
Well, make e land before Xmas sha

Dmedalion:
call the number on their website and lay a complaint.. whoever responds will request for ur tracking number and dispatch riders name (if ur tracking ends with an R ) They'd apologize and request for ur acc details after few hrs of investigation to verify if really you were charged..once they are done , they'd redund the amount the dispatch rider took from u..
PS: something similar happened with me, I got refunded the next day( I clearly told the dispatcher I would call their office and ask why I was being charged for my parcel that ended with "R" and the rider clearly asked me to go ahead ..which I did after he left ..and they apologized and refunded my money next day.
This happened last month ..dunno about now.. haven't picked up anything recently..

Something similar also happened to a buddy in Warri I ordered some stuffs for , which the dispatcher charged him 200 for else he wouldn't release the parcel..after the experience my buddy called me and explained his encounter with the dispatcher ..I called the dispatcher and told.him I'd report him for the charges ..and his reply was I shouldn't be offended that my buddy gave him the 200 out of generosity to buy drink..

jboixxx:
[color=#0000ff]Abi o.

I have Singapore Post delivery that's been dispatched since Oct. 20th. Only God knows when that one go land. [/color]

earthrealm:
Which of this options is best?

Hausa:
What's the story?

Generalwoodz:
Long story sliced short, Sent PayPal funds, Giveter the cross grained idiot refused to credit me equivalent of 150k. He has seen ghosted me on Whatsapp. And his number has been switched off since but still he lurks around nairaland like a hungry monkey looking for the next prey which is Banana

13thLegion:
Please what happened?

Lixusheng:
jus wait for refund... mai dey drop soundtrack for una..

Generalwoodz:
Long story sliced short, Sent PayPal funds, Giveter the cross grained idiot refused to credit me equivalent of 150k. He has seen ghosted me on Whatsapp. And his number has been switched off since but still he lurks around nairaland like a hungry monkey looking for the next prey which is Banana

Nana2018:
Well, Speedaf riders don’t just request for those sums of money. The waybill numbers determine this. ‘R’ is free and ‘O’ or ‘E’ are not. Nipost collects handling charges from customers though.

annass227:
It's all about luck.
But I will pick Cainiao over SunYou Economic.
Happy shopping.

Babalegba:
You're wrong, They are all free with speedaf but you will pay with nipost depending on the weight of the item because they are looking for revenue source. I paid 200 naira for my parcel that ended with R at the post office. Nigerians are very greedy money grabbing squirrelling vacuous people,hence the antics of the speedaf courier workers. They will end up damaging and ruining the company