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If You Are Uber Partner In Lagos, Please Share Your Experience Here - Business (4811) - Nairaland

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Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by whatisthetruth: 6:28pm On Jul 12, 2022
Felicity001:


Stop cancelling if you don't get clear facts and details of the ride.

Stop accepting rides out if desperation

Stop being fastest fingers geng... You got what you bargain for so stop complaining

It's the way you lay your bed rider will lay in it

Don't arrive and expect rider to cancel

Unless you're very sure rider is ready to move or willing to go on the trip b4 you can arrive, and when you arrive make sure it's at the point where you can also cancel immediately after 5min if rider doesn't show up.

Stop calling rider on indriver, leave them to call and any one that don't call should cancel

Instead chat them up. It doesn't cost a thing to chat

Key point allow them to cancel and your money will be refunded immidately.

Nice one bro, many blessings for your response.

Lol, I always pick rides that I can go for, but i cancel because the indriver passengers always show up late.

I will take your advice and stop calling cause that’s when they deduct my money.

Thanks bro!
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by iCloud007: 7:38pm On Jul 12, 2022
Saturday last week was something else. And come to think that all these 184 trips were on 1.9.

1 Like

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by donbrowser(m): 8:02pm On Jul 12, 2022
iCloud007:
Saturday last week was something else. And come to think that all these 184 trips were on 1.9.


Which car do you use?
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Oxala: 8:11pm On Jul 12, 2022
whatisthetruth:


Nice one bro, many blessings for your response.

Lol, I always pick rides that I can go for, but i cancel because the indriver passengers always show up late.

I will take your advice and stop calling cause that’s when they deduct my money.

Thanks bro!

They show up late because there's no paid waiting cheesy

2 Likes

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by whatisthetruth: 8:40pm On Jul 12, 2022
Oxala:


They show up late because there's no paid waiting cheesy

Exactly!!!

Very useless clientele, lol.

The way I cursed customer service ehn, I’m surprised they didn’t even block me. I’m sure they are using the refund money to invest and get profit, cause I still can’t wrap my head around the driver paying for a late customer, it’s perplexing, fvcking obtuse policy.

How can I leave my house looking to make money, instead my account is just being debited by indriver, even in this fuel scarcity period.

Well I’m back driving with Bolt and paying them 26% commission, chai!

The Lord is our strength!!!

5 Likes

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by dru23(m): 8:51pm On Jul 12, 2022
BAZ001:


We all know you are throwing subtle and indirect jabs at kanuisagoat grin grin grin
But you no wan chook mouth for him matter, just like pearl1910 no wan chook mouth for pope191 matter…
Me self no wan chook mouth for that our abroad Afro musician uncle.
He keeps writing epistle and making findings just to discreditm the fact that IT guys are earning more than him. He will rather advise people to stay and continue driving Uber in naija.



grin

1 Like

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by foshe36: 9:03pm On Jul 12, 2022
Felicity001:


Present ma'am!

You've done well, so baba won turn the Japanese way after being a slave master abi? It's alright... Finally the slave master wants to become a slave... I wish him well.

Give husbando friend link make we pkopko am small b4 we go show am d waygrin

How about the loan he wanted to take? It didn't pull through? I even prayed for it not to b4 because that would have put him in a very deep pit.

God is wonderful
Good evening brother.. please I need a car for rental, abeg help a guy in need. Anyone else with a good link please, I stay in surulere. Thanks and God bless.
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Oxala: 10:01pm On Jul 12, 2022
whatisthetruth:


Exactly!!!

Very useless clientele, lol.

The way I cursed customer service ehn, I’m surprised they didn’t even block me. I’m sure they are using the refund money to invest and get profit, cause I still can’t wrap my head around the driver paying for a late customer, it’s perplexing, fvcking obtuse policy.

How can I leave my house looking to make money, instead my account is just being debited by indriver, even in this fuel scarcity period.

Well I’m back driving with Bolt and paying them 26% commission, chai!

The Lord is our strength!!!

You guys allow them to ride you

All drivers should stop using them

1 Like

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by whatisthetruth: 10:32pm On Jul 12, 2022
Oxala:


You guys allow them to ride you

All drivers should stop using them

I will reduce my usage of that app or follow Felicity’s strategy, if not calling so they don’t deduct my money
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by whatisthetruth: 10:33pm On Jul 12, 2022
Meanwhile, the next person that asks me “Where are you?”, will receive a dirty slap!!

When you try to educate them that they can monitor a drivers position on the app, they now get annoyed and cancel.

Only few educated people will monitor you and even call you if you haven’t moved or are taking a wrong route.

but why are Naija people like this sef

“Oga where are you?”

I was so tempted to say, “I’m in your mothers yansh” angry undecided

5 Likes

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Olayetan(m): 11:05pm On Jul 12, 2022
Guys, who else observed that indriver doesn't show the estimated time to reach destination of a trip request.

They only show the estimated time to get to the rider which is Point A and doesn't show the estimated time it will take you from Point A to Point B.

And you won't even be able to know the exact area the rider is going as well, you only see the Destination address but you can't tell if that Destination is to mainland or to sango side of mainland

1 Like

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Gentlelife50(m): 12:39am On Jul 13, 2022
Oxala:


They show up late because there's no paid waiting cheesy
I always call you like some minutes before getting there, so I won't have to wait much.
But if the rider make me wait too much I will on my bolt and be hoping to get something better if I do I'll show the rider pepper �️ nonsense.

2 Likes

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by SamuelTaiw0(m): 12:44am On Jul 13, 2022
chiboy1116:
i think I posted a picture with it that states how much I paid . I called them b4 I got the stuff and explicitly asked about their return policy and that if in any case the item has issues they’d be the one to pay for the delivery back to Lagos . They just replied back with “ don’t worry sir , the item doesn’t have any issue”
Yea I should have returned it after they told me about the air bubble , but the person receiving the item was cool with the air bubble as long it doesn’t affect the phones functionality.
And about them being reliable , they ain’t . Like I said , I was always gonna come back to Nairaland to complain even if they had refunded me more than i paid even lol . Their customer care is just too shitty fr , it’s the worst.


I've been in the repairs business and I'm still going back into it because there's a lot of potentials in it. But let me school repairpal on this that I've learnt overtime; customer relations is something you MUST NOT JOKE with in the repairs business be it computers, Phones, electronics or even cars. If you'd be running at loss to make sure you satisfy your customers, you must do it because trust me, you'd make your money back as long as you have a good brand. Damages could occur and it occurs many times especially when you're still small and you have to outsource but its not your customer's fault if it does. They MUST get value for their money and you (repairpal) must ensure it!

Having customers drag your brand in the mud like this is not good for your business and we can see at least three people coming out already to testify to your doings. I'll implore you repairpalng pls I'm begging you ensure you resolve all these issues pls. Sincerely if you call them and explain to them they'll reason you too, some of them may not even collect their money back but seeing you come out plain to them and your willingness to correct every wrong will make them give you a good name so please handle these issues well.

Trust me, I've been there before, but I know a lot better now, when issues like this come up it can be drainning and you may not even know what to do especially when you don't have money or enough money to do refunds cos most certainly you've used their money for other things, its part of the business. So pls, call them up, APOLOGISE, explain things to them and discuss how you intend to right the wrongs on ground pls.

You can only get away with these things for sometime if you're restricting your business to computer village only (last last they won't come to your shop again) but as long as you're building an online brand brother, TAKE CUSTOMER RELATIONS VERY VERY IMPORTANT! MAY YOU NEVER LABOUR IN VAIN MY BROTHER! GOD BLESS YOU.

8 Likes 1 Share

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Gentlelife50(m): 12:50am On Jul 13, 2022
whatisthetruth:
Meanwhile, the next person that asks me “Where are you?”, will receive a dirty slap!!

When you try to educate them that they can monitor a drivers position on the app, they now get annoyed and cancel.

Only few educated people will monitor you and even call you if you haven’t moved or are taking a wrong route.

but why are Naija people like this sef

“Oga where are you?”

I was so tempted to say, “I’m in your mothers yansh” angry undecided
Once I hear that I end the nonsense call but if I am tired and want to do what will make me reinvigorate I'll start playing.

Once I hear Oga where are you?
Madam I am in my car, you want to come and meet me here?
grin
I did it one Sunday and the woman provoked, she thought I will be begging her because it's an airport trip.
Madam where am I coming to pick you, she kept asking where am I? That she wants to know first, I vex end call.
Next request came in, bobo wan go lacampagne Tropicana.
I call the guy immediately because it was a Sunday, told him I can't go there online.
He was asking how much, I told him to wait fist that I am coming got there after much much we bargained 20k for go and come from Diamond estate I was like this is better for me at least I will be going home with at least 15k.
We got there guy say I must go in with them, he spent 70k for our flexing because he came with his girlfriend.
I didn't bother about money again because I have enjoyed my money grin but he still paid.

I sabi play with riders if I don tire
grin, you'll get to their gate they will be asking you your name again, like didn't you saw the name on the app?
Kaii, Nigeriana eeeehh

5 Likes 1 Share

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by SamuelTaiw0(m): 12:51am On Jul 13, 2022
chiboy1116:
i think I posted a picture with it that states how much I paid . I called them b4 I got the stuff and explicitly asked about their return policy and that if in any case the item has issues they’d be the one to pay for the delivery back to Lagos . They just replied back with “ don’t worry sir , the item doesn’t have any issue”
Yea I should have returned it after they told me about the air bubble , but the person receiving the item was cool with the air bubble as long it doesn’t affect the phones functionality.
And about them being reliable , they ain’t . Like I said , I was always gonna come back to Nairaland to complain even if they had refunded me more than i paid even lol . Their customer care is just too shitty fr , it’s the worst.

Chai he could have managed the situation better for real! He could and nothing promotes or demotes a brand better than word of mouth! Other strategies are just support mechanisms. God help him DA.
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by whatisthetruth: 2:49am On Jul 13, 2022
Gentlelife50:

I always call you like some minutes before getting there, so I won't have to wait much.
But if the rider make me wait too much I will on my bolt and be hoping to get something better if I do I'll show the rider pepper �️ nonsense.

Abeg how do I show indriver riders pepper?

Please teach me senpai
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by whatisthetruth: 2:55am On Jul 13, 2022
Gentlelife50:

Once I hear that I end the nonsense call but if I am tired and want to do what will make me reinvigorate I'll start playing.

Once I hear Oga where are you?
Madam I am in my car, you want to come and meet me here?
grin
I did it one Sunday and the woman provoked, she thought I will be begging her because it's an airport trip.
Madam where am I coming to pick you, she kept asking where am I? That she wants to know first, I vex end call.
Next request came in, bobo wan go lacampagne Tropicana.
I call the guy immediately because it was a Sunday, told him I can't go there online.
He was asking how much, I told him to wait fist that I am coming got there after much much we bargained 20k for go and come from Diamond estate I was like this is better for me at least I will be going home with at least 15k.
We got there guy say I must go in with them, he spent 70k for our flexing because he came with his girlfriend.
I didn't bother about money again because I have enjoyed my money grin but he still paid.

I sabi play with riders if I don tire
grin, you'll get to their gate they will be asking you your name again, like didn't you saw the

name on the app?
Kaii, Nigeriana eeeehh

Bruuuuh! You suppose write book oo

Possible titles:

“Trials and Travails of a Lagos ehailing driver”

“Where are you?”

“The AUDACITY of the rider”

“Riders just wanna have fun”

“Slave Labour and Commission”

“THE HOODLUM, a Felicity story”

“The things my eyes have seen”

“Don’t trust Yo girl”

“My name is on the APP!”

...

2 Likes

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Felicity001(m): 3:19am On Jul 13, 2022
whatisthetruth:
Meanwhile, the next person that asks me “Where are you?”, will receive a dirty slap!!

When you try to educate them that they can monitor a drivers position on the app, they now get annoyed and cancel.

Only few educated people will monitor you and even call you if you haven’t moved or are taking a wrong route.

but why are Naija people like this sef

“Oga where are you?”

I was so tempted to say, “I’m in your mothers yansh” angry undecided

The truth is this, from my experience driving with all major apps indriver's developers are very very smart thing guys followed by Uber.

Indriver app if you understand very well as a driver with many cheat you would agreed with me her developer actually thought outside of the moon b4 writing the programs for that app.


First, immidately you accept a ride on indriver the 10% commission is already waiting to be charged and once you arrive with the passenger indicated they're coming you are already been charged for that trip, paraventure you didn't embark on the trip for some reasons and you cancel the ride, (1) the commission already charged will either be refund after 30days or thereabout or may not be refund at all.

The reason for this is that, some drivers out of greed still cancel yet embark on the ride offline only to be refunded after a month or 7days. Poverty minded men.
So indriver developer understands this tricks many drivers use reason for that long wait refund so instead the wise once will simply just go on the trip instead.

So the best way to bet the system is not to arrive at all making sure your rider is prompt to PU b4 arriving even after getting to the PUP, so immidately you accept the rides get you facts cleared b4 moving to PU, some times I even arrive at the point where I accept the ride base on our convo over the phone to hold down the rider so they don't cancel and request another because once they do your chances of getting that same trip is slim.

This is why some riders will get angry a driver arrives even b4 getting to where they are.

So the point is, if you have doubt a rider will take too much if your time in coming out, first don't move, and if no call or nothing from them in terms of communication after accepting the ride then arrive and wait that same plont 5min then cancel because some riders are mischievous. Your money will only take 4-7days to come back to you

Know the modus operandi of a system so you can know how to beat it to your own advantage

The only problem.with indriver is the fare, out if that every other aspect is well thought out. Kudos to the developers of the app.
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Felicity001(m): 3:27am On Jul 13, 2022
Olayetan:
Guys, who else observed that indriver doesn't show the estimated time to reach destination of a trip request.

They only show the estimated time to get to the rider which is Point A and doesn't show the estimated time it will take you from Point A to Point B.

And you won't even be able to know the exact area the rider is going as well, you only see the Destination address but you can't tell if that Destination is to mainland or to sango side of mainland

About the address thing, not all the time... It's the app address data base that set address... Those are some of the areas they need to improve on. Some addresses don't show the LGA the rider is going to only the street or exact address. So what I do is I expand the map to assertain that. But that stupid app what's the name again? Forgotten... You can't expand the app and their request always come without LGA... I deleted the app a long time agogrin

As for the the time on arrival to point A, the minimum time is 3minutes even if rider is right inside your car. But base of the Nigeria factor Gmap can never be actual, even the A to B points is not usually correct as well.
grin
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by iCloud007: 4:37am On Jul 13, 2022
donbrowser:


Which car do you use?

Corolla.
Why?
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by iCloud007: 4:47am On Jul 13, 2022
Gentlelife50:

Once I hear that I end the nonsense call but if I am tired and want to do what will make me reinvigorate I'll start playing.

Once I hear Oga where are you?
Madam I am in my car, you want to come and meet me here?
grin
I did it one Sunday and the woman provoked, she thought I will be begging her because it's an airport trip.
Madam where am I coming to pick you, she kept asking where am I? That she wants to know first, I vex end call.
Next request came in, bobo wan go lacampagne Tropicana.
I call the guy immediately because it was a Sunday, told him I can't go there online.
He was asking how much, I told him to wait fist that I am coming got there after much much we bargained 20k for go and come from Diamond estate I was like this is better for me at least I will be going home with at least 15k.
We got there guy say I must go in with them, he spent 70k for our flexing because he came with his girlfriend.
I didn't bother about money again because I have enjoyed my money grin but he still paid.

I sabi play with riders if I don tire
grin, you'll get to their gate they will be asking you your name again, like didn't you saw the name on the app?
Kaii, Nigeriana eeeehh

This guy realized how useless the question was when it’s glaring on his screen while chatting with me.

1 Like

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by donbrowser(m): 5:02am On Jul 13, 2022
iCloud007:


Corolla.
Why?

I thought corolla is limited to a number of trips
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by donbrowser(m): 5:51am On Jul 13, 2022
Gentlelife50:

Once I hear that I end the nonsense call but if I am tired and want to do what will make me reinvigorate I'll start playing.

Once I hear Oga where are you?
Madam I am in my car, you want to come and meet me here?
grin
I did it one Sunday and the woman provoked, she thought I will be begging her because it's an airport trip.
Madam where am I coming to pick you, she kept asking where am I? That she wants to know first, I vex end call.
Next request came in, bobo wan go lacampagne Tropicana.
I call the guy immediately because it was a Sunday, told him I can't go there online.
He was asking how much, I told him to wait fist that I am coming got there after much much we bargained 20k for go and come from Diamond estate I was like this is better for me at least I will be going home with at least 15k.
We got there guy say I must go in with them, he spent 70k for our flexing because he came with his girlfriend.
I didn't bother about money again because I have enjoyed my money grin but he still paid.

I sabi play with riders if I don tire
grin, you'll get to their gate they will be asking you your name again, like didn't you saw the name on the app?
Kaii, Nigeriana eeeehh

Though some riders can be petty but asking where you are is not a crime. Some may ask so they can give you proper direction. Some streets na water full there, map will sometimes take you to the back of someone's house.
Abeg no dey drink with riders, I cannot do justice for lagbaja oh.

1 Like

Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Exumal: 6:33am On Jul 13, 2022
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Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by computerglobal(m): 7:36am On Jul 13, 2022
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Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by mejai(m): 8:21am On Jul 13, 2022
donbrowser:


Though some riders can be petty but asking where you are is not a crime. Some may ask so they can give you proper direction. Some streets na water full there, map will sometimes take you to the back of someone's house.
Abeg no dey drink with riders, I cannot do justice for lagbaja oh.
Spot on! The world is bad.
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Nifemi2020(m): 9:57am On Jul 13, 2022
Good day Comrades, have been looking for rental for a while, I never see and I have 100k with me. Is there a way to get a manual car hp with 100k or a way to get a loan with 100k down payment? Please help a comrade.
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by donbrowser(m): 10:07am On Jul 13, 2022
Nifemi2020:
Good day Comrades, have been looking for rental for a while, I never see and I have 100k with me. Is there a way to get a manual car hp with 100k or a way to get a loan with 100k down payment? Please help a comrade.

Felicity001
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by Nifemi2020(m): 10:26am On Jul 13, 2022
donbrowser:


Felicity001

Meaning please
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by dharmie13(f): 11:02am On Jul 13, 2022
Please i dont know if i can get indriver customer care number....help me with it pls if they have number
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by chiboy1116: 11:03am On Jul 13, 2022
SamuelTaiw0:



I've been in the repairs business and I'm still going back into it because there's a lot of potentials in it. But let me school repairpal on this that I've learnt overtime; customer relations is something you MUST NOT JOKE with in the repairs business be it computers, Phones, electronics or even cars. If you'd be running at loss to make sure you satisfy your customers, you must do it because trust me, you'd make your money back as long as you have a good brand. Damages could occur and it occurs many times especially when you're still small and you have to outsource but its not your customer's fault if it does. They MUST get value for their money and you (repairpal) must ensure it!

Having customers drag your brand in the mud like this is not good for your business and we can see at least three people coming out already to testify to your doings. I'll implore you repairpalng pls I'm begging you ensure you resolve all these issues pls. Sincerely if you call them and explain to them they'll reason you too, some of them may not even collect their money back but seeing you come out plain to them and your willingness to correct every wrong will make them give you a good name so please handle these issues well.

Trust me, I've been there before, but I know a lot better now, when issues like this come up it can be drainning and you may not even know what to do especially when you don't have money or enough money to do refunds cos most certainly you've used their money for other things, its part of the business. So pls, call them up, APOLOGISE, explain things to them and discuss how you intend to right the wrongs on ground pls.

You can only get away with these things for sometime if you're restricting your business to computer village only (last last they won't come to your shop again) but as long as you're building an online brand brother, TAKE CUSTOMER RELATIONS VERY VERY IMPORTANT! MAY YOU NEVER LABOUR IN VAIN MY BROTHER! GOD BLESS YOU.
word !
Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by SamuelTaiw0(m): 11:47am On Jul 13, 2022
Felicity001:


The truth is this, from my experience driving with all major apps indriver's developers are very very smart thing guys followed by Uber.

Indriver app if you understand very well as a driver with many cheat you would agreed with me her developer actually thought outside of the moon b4 writing the programs for that app.


First, immidately you accept a ride on indriver the 10% commission is already waiting to be charged and once you arrive with the passenger indicated they're coming you are already been charged for that trip, paraventure you didn't embark on the trip for some reasons and you cancel the ride, (1) the commission already charged will either be refund after 30days or thereabout or may not be refund at all.

The reason for this is that, some drivers out of greed still cancel yet embark on the ride offline only to be refunded after a month or 7days. Poverty minded men.
So indriver developer understands this tricks many drivers use reason for that long wait refund so instead the wise once will simply just go on the trip instead.

So the best way to bet the system is not to arrive at all making sure your rider is prompt to PU b4 arriving even after getting to the PUP, so immidately you accept the rides get you facts cleared b4 moving to PU, some times I even arrive at the point where I accept the ride base on our convo over the phone to hold down the rider so they don't cancel and request another because once they do your chances of getting that same trip is slim.

This is why some riders will get angry a driver arrives even b4 getting to where they are.

So the point is, if you have doubt a rider will take too much if your time in coming out, first don't move, and if no call or nothing from them in terms of communication after accepting the ride then arrive and wait that same plont 5min then cancel because some riders are mischievous. Your money will only take 4-7days to come back to you

Know the modus operandi of a system so you can know how to beat it to your own advantage

The only problem.with indriver is the fare, out if that every other aspect is well thought out. Kudos to the developers of the app.

Abegi, make I still stay with Bolt. Understand this one first before the others. Indriver is certainly better than Uber target is to understand it first, BTW I don't have a ride yet but I believe I will sign an agreement soon

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