donbrowser:


Rest... Please

donbrowser:


Ditto

donbrowser:


Sums it all.

Rest!

chiboy1116:
I didn’t spend almost 100k for a 50/50 deal . If I wanted a 50/50 deal I wouldn’t have overpaid for a shitty messed up gadget . But it’s cool , I’ve accepted my fate . I’m not angry cause they didn’t pay up , I’m angry cause they are gonna do it again . These guys have over 3 accounts on nland and I’d try to fish all of em out . Even the repairguru moniker that stopped posting stuff is probably owned by them

Pearl1910:


Kiloshele gangan...what really happened?
Cause u r just dropping half measures

chiboy1116:
Good day guys , this post might be long af cause I’m just angry and frustrated rn . Forgive my typos abd punctuations .

So these guys called repairpalNG on Nairaland are the worst guys to deal with . I’ve been through crazy these past 3 weeks cause of these guys ; firstly I’d like to advise y’all, if u don’t personally know someone or a company don’t vouch for them . Unless you’ve dealt with them so many times .

So I got the pixel 3xL 128gb from these guys about 3 weeks ago , though I was skeptical at first but I had to cause I couldn’t find another seller and someone in nland (about 2 guys) already vouched for them , I asked for defects on the the phone and the told me everything was clean but it has two white dots on the screen that are very difficult to notice and doesn’t affect functionality , I asked for pictures and they sent some pictures some of em weren’t clear enough though but I had to just believe them cause I’ve gotten so many stuff from nland vendors , most of the gadgets I have rn was gotten from nland . Okay I asked if we could use and escrow and they declined that it wouldn’t be possible to use an escrow service for an item leaving Lagos to abuja . I just decided to pay for the stuff . REMEMBER, the only defect was the two white dots which weren’t even visible . But guess what , I had about another defect after I had transferred the money to them ( this was where I bleeped up cause i should have asked for a refund , but I was impatient af and needed to get the 3xL asap) . These guys said the screen has the big stuff that Looks like there’s air in it . They still convinced me that it isn’t noticeable at all , that the phone is clean and all .

I had to ask about their return policy , and what it was like to return a bad product back . These guys kept avoiding the question cause remember I had paid already . They kept saying the product is fine , works well and you shouldn’t be bothered about returning anything.

I asked them to send the phone then , but if there’s another defect apart from the two defects I heard already I’d return it asap . They sent it , and it took this product 7 days to get to abuja (I paid 3k btw ) I was so frustrated cause I asked them if I could use Gigl so it’d be faster but they decline (I really don’t know the delivery guys they used but it definitely wasn’t Gigl ) cause according to them , they have an office in abuja where I’d collect my phone . After all the frustration i went to through waiting for my phone I collected the phone from their office and saw an entirely different thing ;

1 -it had really small air bumps on the screen , about 10

2 -the screen look dirty from the inside like it wasn’t fixed properly .

3 -there was gum on the side screen like it was really worked on

4 -the sides weren’t that clean .

I was so pissed but didn’t want to go through the hassle of sending it back and having to wait for these guys to send another so I just complained to them and they apologized . I wanted to move on and use the phone that way . I even bought the screen guard and pouch already but I noticed another defect when I tried playing music or making calls . The Audio speaker wasn’t good , it was really bad . That was where I lost it



I called these guys , talked to them on WhatsApp, even tagged them on Nairaland and they weren’t even trying to take the blame that they ducked up . These guys were still saying they told me about all its defect , ffs the phone’s audio system isn’t good (u definitely didn’t tell me the part)
I had to return the phone the next day , I used Gigl paid the sum of 5800 so it’d get to Lagos faster . I gave them the shipment number and delivery pin so they’d track the item cause I was told it was gonna get to Lagos on Monday or Tuesday . This item got to the address they gave me on monday morning and these guys weren’t even bothered to track the bad item they sent I was still the one doing their work for them . I was begging these guys to go collect the item I sent to them . They waited for 3 days , giving flimsy excuses like “Gigl havent called us yet “ “we haven’t received any message” just to delay my refund . I had to tag them on nland b4 they decided to go collect the stuff on Wednesday evening , I even called Gigl customer care line to confirm if I can come get the item and they said yes .


After they collected the item , they waited till the next day to refund and guess what these guys only refunded me 85k for the phone .

Remember I paid for the first delivery (3k) , still paid for the second delivery after getting a bad phone (5800) , these guys didn’t want to incur any losses but they wanted the customer that trusted them with his money without even seeing to the product he was getting to incur losses .
I swear , I’m pretty sure I spend nothing less than 3k on airtime calling these guys through this crazy fiasco everyday . I wasn’t even gonna do this but nah . I shouldn’t be the one paying for delivery to deliver your bad item back to u . I’ve dealt with so many vendors on nland and once I get a bad item they try as much as possible not to make the problem escalate and make sure I don’t incur any losses . But these guys just don’t care . I’ve lost about 9k in an unsuccessful deal .


I don’t like ruining one’s business, I also sell gadgets but I wouldn’t want anyone to go through what I went through these past 3 weeks .

Please don’t get stuff from repairpalNG if you aren’t there to check your stuff , be it phones , phone parts , laptops . It doesn’t matter if it’s cheap , it’s probably gonna be a bad buy .

Their customer care is one of the worst , it’s probably because of the owners there . But trust me , they most times don’t even know what to say to do .

Don’t buy from RepairPalNG if you know you aren’t checking your stuff . There are so many reliable vendors on nland and repairpalng definitely isn’t reliable . I’ve seen complaints , two different complaints . Their phones aren’t clean and they use fake parts and sell fake parts too cause I remember someone on nland saying he fixed his phone with them and after 3 days he started having issues with his camera .
There are other guys on nland to get stuff from , repairpalNG isn’t one of them . This isn’t the first complaint . Like how are u refusing to pay me the 9k I spent on waybill sending you your bad item which u lied about most of its defects


PS : their customer care is one of the worst you’d deal with , no one should go through what I went through .

donbrowser:


Lmao. I know where you're driving at. Toyota sweet, na parts kill am.

repairpalng:
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repairpalng:
Available

Pearl1910:


Kiloshele gangan...what really happened?
Cause u r just dropping half measures

repairpalng:
Available

Felicity001:


SmauelTaiwo run ooh

Viking07:



In summary, RUN FROM destroy RepairpalNg.

chiboy1116:
read the stuff I wrote

Felicity001:


Lol... We don't just put money aside for maintenance we spend all we have worked for days on repairs week in week out.

Maintenance is weekly things for those of us that love our cars but some people.only change things once in a year yet their car runs daily... Maybe he should ask the not we that do maintenance weekly or monthly

Viking07:



In summary, RUN FROM destroy RepairpalNg.

SamuelTaiw0:


Bad customer relations. Very bad!

Moyissh:


I once had a transaction with REPAIRPALnG.
He is bad news... He sent a defective screen to me (My location Abuja)
I had to waybill it back to lagos... Let this give give me a new screen he didn't.. He collected the defective screen refused sending another and he still held on to my money till date.. Me I just locked up.. Moved on from it long time

Moyissh:


Very bad... I am talking from first hand experience

Felicity001:


You know me naw I no dey hide talk my own I'm not like those cowards who hide behind curtains to talk whereas they're as broke as church rats.

Enemies will always look for ways to discredit a sincere truth but they'll never come out to explain the problem they're currently passing through because they've build a castle over their heads... Just like that lier up there in some post above.

Like for real which sensible business man will go and buy a motor part of 300k for transport business that pays nothing?

The more they try pulling me down the higher I go.

Car wey I don sell since, infact the new owner fixed the car ac today in ladipo with less than 100k and its working perfectly well... Changed evaporator, compressor the originally leaking hose (hoist) every other parts are still good but he choose to change them to have the best.

Car dey husband house like this

Total... 1.750 for a 2008 Camry Sport...

Is God not wonderful?

repairpalng:
Available

BAZ001:


We all know you are throwing subtle and indirect jabs at kanuisagoat
But you no wan chook mouth for him matter, just like pearl1910 no wan chook mouth for pope191 matter…
Me self no wan chook mouth for that our abroad Afro musician uncle.
He keeps writing epistle and making findings just to discredit the fact that IT guys are earning more than him. He will rather advise people to stay and continue driving Uber in naija.

stephenponti:
see request

stephenponti:
see request

lakoomoyi:


According to you,, you saw a red flag and ignored (probably cos you were desperate to get the phone), you should have requested for refund immediately they told you there's another defect after payment (that means they are not truthful).

You did not state how much you paid, you only stated how much they refunded.

Most companies and business won't refund the cost of your delivery (its like saying pay my money that I used to transport myself to your address of business), but considering the circumstances you stated above it, it all falls to if they are wiling to incur that charges in other to prevent scenarios like this, they are not obligated to pay.

If what's left is just the delivery payments to/fro and RepairpalNG values that more than their credibility, then just suck it up, and move on.

Point taken, RepairpalNG isn't reliable unless they prove otherwise.

Felicity001:


The once here never get na new comer won come get?

Let him approach that bank and apply for just 1.5m loan them I can help him out with the rest

dahflemzy:


Boss it's been long o... How have you been.
Me sef get 2 accounts Incase them ban one... This one don get ban for phone sections already..

For the transmission, it shouldn't be changed like that. But as per sey you get money well well, I'd wait for my ogas to comman add their own.