Can One Do Customer's Service Job Remotely From Nigeria? - Jobs/Vacancies (2) - Nairaland
Nairaland Forum › Nairaland General › Jobs/Vacancies › Can One Do Customer's Service Job Remotely From Nigeria? (21674 Views)
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by alphaconde(m): 2:05pm On Jul 28, 2022 |
g |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Bloodofthelambo: 2:06pm On Jul 28, 2022 |
Viking07:why did you leave? |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Rechargeam247(f): 2:15pm On Jul 28, 2022 |
Impactech:Said it all coupled with excellent communication skills. |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Teymanhenry(f): 2:16pm On Jul 28, 2022 |
Sure. My sister does it. Her office is her room. She works with money point. The pay isn't much but it's better than doing nothing. And Oh, it's 3/4 hours daily |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by manuelcc(m): 2:17pm On Jul 28, 2022 |
JooEeL: ![]() |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Wallade(m): 2:17pm On Jul 28, 2022 |
Ndaife:Yes you can. Infact, it is currently in practice in Nigeria. Most customer care functions in Nigeria are done from India and China. |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Danniedpastor(m): 2:17pm On Jul 28, 2022 |
pocohantas:I sent a DM. Please ,I want to learn more about this |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by aycapri(m): 2:18pm On Jul 28, 2022 |
Viking07:Boss, I sent you a message. |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Patience79: 2:19pm On Jul 28, 2022 |
Yes, you can but it depends on the company. Secondly, you need the necessary tools |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by skales67(m): 2:20pm On Jul 28, 2022*. Modified: 2:38pm On Jul 28, 2022 |
Many comments are saying "Yes you can, yes you can" without dropping a referral or links to the companies that offer such! OP, don't let them fool you! YOU CAN'T!! Why? Let's look at the word CUSTOMER AND CARE! Behind a customer, there is a brand and if the customer has purchased the brand, he may have questions, issues, complaints etc about the brand and he will contact the company to talk to them about his/her observations. The person he is to talk to must be an employee who understands the brand, the demographics where the brand was produced and manufactured, factors that affect the brand etc. Now there's no way the company will jump over the potential applicants in their country of origin and employ you remotely. There are some questions which you can't answer when thrown at you especially concerning demographics and they know this. Summary: The answer is a big NO EXCEPT THE COMPANY HAS THEIR PRODUCTS AND SERVICES DIRECTLY HERE IN NIGERIA like for example: Google Nigeria, Samsung etc. Those ones go pay you in Naira and not that dollar you are fantasizing about. |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by rickleye: 2:20pm On Jul 28, 2022*. Modified: 6:09pm On Jul 28, 2022 |
Ndaife:Technically yes .however from a security standpoint -Its a nightmare in Nigeria. Basics are Strong Internet connection , Power Supply Reliable, Good Laptop i5/i7 with SSD and 8-16gb blah blah blah But you are dealing with customer data - - How are you accessing the data ? Thin or thick client access. - How are you protecting the data ? These are very very important questions. GDPR ? - Do you have a room you can secure and has dedicated Internet not wifi !. So basically an office. ( no background noises) - How about physical security . If that Laptop is stolen - can you clean all the data remotely. So you need Intune to secure company data so that it is not shared or written down or screen captured. - Set up Audit logs . - Firewall - So that data packets in and out are secured and not sniffed by a hacker ( some dude here advertisers he's a hacker ) - VPN as well if required. If there is an office where you badge in and out most of these are taken care of but from a home office ![]() |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by stasius: 2:21pm On Jul 28, 2022 |
In today's world anything is possible. |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by SUFFERInSMILIIN(m): 2:21pm On Jul 28, 2022 |
Ndaife:it depends on the type of customer service because I doubt. When I was outside the Country I used to do some of them but the real reason is you need high-speed internet like 20 mbps per second minimum. Like right now if you are talking about Amazon and eBay you need a minimum internet speed of 50 mbps continuous. To answer chat. Most of them need extremely high speed internet |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by sabreal: 2:29pm On Jul 28, 2022 |
yes, 8f the company has sufficient and adeqiaye resources nfor such service it depends on the company not the staff. customers want to listen to the solution you want to profer. distance not a barrier |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by ogbonti: 2:34pm On Jul 28, 2022*. Modified: 4:31pm On Jul 28, 2022 |
Ndaife:welcome to 2014 when some of us in diaspora were complaining that yahoo boys must be arrested and prosecuted and that Nigerians must not elect corrupt leaders - and those who stole from the government must be prosecuted, imprisoned and made to pay restitution- some of us here will start playing the ethnic or religious cards - downplaying these things - no wahala, everything is coming together now to explain why these companies want you to reside in their country of operation to get the job because they do not want the information of their clients to be compromised and used for fraud - and if you do it while in their country- they know their justice system works and the justice system in Nigeria doesn’t work - so they can’t trust you to be ethical or professional so when ever you see that yahoo boy shouting “dem get money?” or dancing to bugga after successfully defrauding a maga - know that guy and his fellow criminals are the very reason you can not get customer service jobs remotely from Nigeria - they have made you look like a thief before your prospective overseas employers even though you may not have stolen one kobo in your entire life This is the result of failed leadership that we Nigerians glorify when the companies won’t hire you remotely - they are not taking that decision because you are Hausa, Fulani, Igbo or Yoruba They are taking that decision because you are a NIGERIAN! Thousands of average People in India, Philippines, Vietnam, even Jamaica make at least $500 which is N350,000 a month working customer service jobs for top US companies WHY NOT NIGERIA ? because of our culture of wealth without work (WWW) everybody won hammer - so we abuse trust and punish our prospective helpers or business partners by defrauding them- this is why Nigeria can’t fully participate in globalization- we can’t simply be trusted - and CAPITALISM and the entire WESTERN WORLD thrives on trust you order for something - you put your credit card info and you believe the goods will be delivered as when promised - ask your self, IF your own banks can steal your money with phony transactions by disappearing your account balance - how can foreign businesses trust you ? Or you think they do not know what is happening in Nigeria? They know more than you do- that is why they have embassies here to report the situation of things to their home country chamber of commerce. You gerrit? Enough said, good luck to you! |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by bmdmix15: 2:41pm On Jul 28, 2022 |
Impactech:read what he said bro. He is asking wat is needed for remote job he is asking why all d remote jobs isn't including Nigeria in it. |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by RaptObserver: 2:43pm On Jul 28, 2022 |
pocohantas:You must be a freelancer. Vast knowledge you have here. |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by easzypeaszy(m): 2:46pm On Jul 28, 2022 |
Dats wht I do fr 2yrs |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by RaptObserver: 2:47pm On Jul 28, 2022 |
ogbonti:That means I will find money and travel to a working African country and do remote jobs there |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by oloshun(m): 2:48pm On Jul 28, 2022 |
pocohantas:Apologies for quoting. ....ze is American, while ...se is British. |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by seanwilliam(m): 2:49pm On Jul 28, 2022 |
pocohantas: Ekaro, se e r’ogi |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Elisha111157(m): 2:50pm On Jul 28, 2022 |
Viking07:oga pls,can you help me out in this,I need to start from somewhere,my phone number is zero seven zero Six four one one six one one |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by pocohantas(f): 3:05pm On Jul 28, 2022 |
oloshun:Thanks so much. No problem at all. I’ll correct that right way. Thank you! |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by ednut1(m): 3:05pm On Jul 28, 2022 |
Can you guarantee strong internet and noise free environment in this Nigeria with generator wahala Many companies have outsourced to india where they can easily monitor. Look for data entry and virtual assistant ones |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by nams77: 3:16pm On Jul 28, 2022 |
pocohantas:Wow! Poco! Is that you?! I read it then checked the moniker and was pleasantly surprised! Daalu nwaada! I go like rub mind with you on this mara |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Impactech: 3:18pm On Jul 28, 2022 |
Daguga:Yes, there are tons of them that I usualy see on linkedn. As in with good pay |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Ndaife(op): 3:19pm On Jul 28, 2022*. Modified: 7:48pm On Jul 28, 2022 |
pocohantas:Wow.. bro you sound like someone with much experience, can I dm you? |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Ndaife(op): 3:22pm On Jul 28, 2022 |
ecolime:Alright Bro, thanks for that info |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Ndaife(op): 3:26pm On Jul 28, 2022 |
Dshocker:Really ![]() Bro please can you link me to her ![]() |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by Hacks4dummies: 3:28pm On Jul 28, 2022 |
Viking07:can you help me get a job there please? |
| Re: Can One Do Customer's Service Job Remotely From Nigeria? by airsaylongcome: 3:28pm On Jul 28, 2022 |
Yes. Not easy to get but definitely yes |
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Many companies have outsourced to india where they can easily monitor. Look for data entry and virtual assistant ones