I thought they already have an office in Lagos? Why do they need 1 month for?

Abi na the cable I order too?

ibietela2:


I have placed order for the router they charged me $8 extra for pay small small , remaining the Starlink with its card issues.

Dude/dudess you said Amazon was offering between $25 - $31 per month payment plan for the routers.
Then later you don't do monthly payments but ShipToNaija
and then they asked for $8 more for "pay small small (installments)".
Who's your supplier

QuoteJust1nce:


Dude/dudess you said Amazon was offering between $25 - $31 per month payment plan for the routers.
Then later you don't do monthly payments but ShipToNaija
and then they asked for $8 more for "pay small small (installments)".
Who's your supplier

The guy that brought yours… if you are confuse ask me to explain.

ibietela2:


The guy that brought yours… if you are confuse ask me to explain.

never mind; it's obvious

How did you do the pay small small part? Abeg teach me.

ibietela2:


The guy that brought yours… if you are confuse ask me to explain.

Ayomipoe:
How did you do the pay small small part? Abeg teach me.

I don't even know, I wanted to buy a laptop and I saw it since then amazon has been offering me payment plan for selected products.

Does anyone have an idea why it will take 30 days to get here?

ibietela2:
Does anyone have an idea why it will take 30 days to get here?

You should have ordered from Jumia or Konga.

BadMaster:

You should have ordered from Jumia or Konga.

I was scared of the activation issue, did not see Konga or Jumia on their list of authorised resellers. And those who bought from Konga or Jumia have not stated if they experience issues or not.

It won't take that long. Ma 4.
And I think your fears are valid. People are having issues adding their cards to it.

ibietela2:
Does anyone have an idea why it will take 30 days to get here?

Ayomipoe:
It won't take that long. Ma 4.
And I think your fears are valid. People are having issues adding their cards to it.

I don contact support sha, make I hear wetin dem go talk... may 23 to 29? Once it gets to 8PM my MTN which is not even usable before gets worse

ibietela2:


I was scared of the activation issue, did not see Konga or Jumia on their list of authorised resellers. And those who bought from Konga or Jumia have not stated if they experience issues or not.

Jumia and Konga are both listed under Authorized commercial retailers, not distributors, that's why you didn't find them on the distributors list.

Ah! We are in the same shoes. Or formerly in the same shoes lool.
Airtel does not work anytime after 6pm, what I realized was that there is a correlation between when people are at home and the network speeds.

I kept running into issues where I would have download speeds of 14KBps, and their support would tell me to restart my router. I fled for my life.

ibietela2:


I don contact support sha, make I hear wetin dem go talk... may 23 to 29? Once it gets to 8PM my MTN which is not even usable before gets worse

BadMaster:

Jumia and Konga are both listed under Authorized commercial retailers, not distributors, that's why you didn't find them on the distributors list.

Link please, make I should cancel and order from them, the problem now is refund may not come quick. This one is showing something else https://support.starlink.com/?topic=9b7746f8-e2ee-0fd4-7ffb-3bbe0ab35cbc

Ayomipoe:
Ah! We are in the same shoes. Or formerly in the same shoes lool.
Airtel does not work anytime after 6pm, what I realized was that there is a correlation between when people are at home and the network speeds.

I kept running into issues where I would have download speeds of 14KBps, and their support would tell me to restart my router. I fled for my life.

That is what I face o, even video the one mark don compress sef dey hang... i can't even enjoy the IPTV

ibietela2:


Link please, make I should cancel and order from them, the problem now is refund may not come quick. This one is showing something else https://support.starlink.com/?topic=9b7746f8-e2ee-0fd4-7ffb-3bbe0ab35cbc

There's no direct link to the retailer page. Visit the above support page you pasted up there. In the search bar to the left, type Jumia or Konga, then search. You will see all the retailers listed. Now, click on any of them to take you to their page.

BadMaster:

There's no direct link to the retailer page. Visit the above support page you pasted up there. In the search bar to the left, type Jumia or Konga, then search. You will see all the retailers listed. Now, click on any of them to take you to their page.

So if I get from them everything else like service address will be on starlink.com, I just hope na new one dem dey sell sha

justinguru:
I haven't been able to make payment yet.. For your case after your visit starlink.com/activate then put your kit number and continue as new user and follow the rest of the process.. If you are able to make payment with any of the Nigerian bank card do well to let me know so i can also activate my account.. My device is just lying there for the past 1 week

I later paid using my gtb mastercard.

ibietela2:


So if I get from them everything else like service address will be on starlink.com, I just hope na new one dem dey sell sha

Once you receive the kit, activate it at starlink.com/activate

BadMaster:

Once you receive the kit, activate it at starlink.com/activate

Alright, so they sell and Starlink handles everything including replacements.

Staff is yet to reply and I don’t see where to cancel

zebszebs:


Please can you verify that Opay works?
I dont have Opay but can get it if its verified it works.

I still used it this morning to pay for my subscription. Someone said it did not work for him sha so maybe the cards are selecting the account they want but me I still used Opay to pay for my subscription this morning

What is this? 🤔

ibietela2:

Alright, so they sell and Starlink handles everything including replacements.

Exactly.

Staff is yet to reply and I don’t see where to cancel

I don't think you can cancel once the order has been updated with an estimated delivery time.

BadMaster:

I don't think you can cancel once the order has been updated with an estimated delivery time.

I have cancelled it. But 15 business days? na wa o

PotatoSalad:
What is this? 🤔

maybe there is now a cap somewhere which you will jump the line if you pay certain amount

ibietela2:


I have cancelled it. But 15 business days? na wa o

Starlink refund is instant. The delay in your fund reflecting in your account is from your financial institution. I know this because I have done RMA(Return Merchandise Authorization) twice for Starlink kit and refunded instantly. I have also cancelled a deposit for kit and got refunded instantly. If your bank is effective, it shouldn't take more than a business day.

By the way, why is your total refund #500,700?

BadMaster:

Starlink refund is instant. The delay in your fund reflecting in your account is from your financial institution. I know this because I have done RMA(Return Merchandise Authorization) twice for Starlink kit and refunded instantly. I have also cancelled a deposit for kit and got refunded instantly. If your bank is effective, it shouldn't take more than a business day.

By the way, why is your total refund #500,700?

I added ethernet cable o, I don't know if that was one of the reason, I used kudabank to pay not sure how long they use... I should have done this refund yesterday, at least I will be sure by latest tomorrow I have received it, madam no gree had to try again today.

ibietela2:


I have cancelled it. But 15 business days? na wa o

Bro na fuvk up you fuvk up so oh.
Before you get your refund, this starlink discount go don over. The discount is ending today in Europe and on the 15th in Keyan. I don’t know which day our naija own ending.
While awaiting your refund, if you get extra money now, just order from jumia. Me I already ordered on jumia last weekend

And once the discount over on starlink website, jumia will immediately update their price too. Our naija gadget vendors go carry their own price go over a million plus. Na you go con dey at lost

ibietela2:


are you using external router?

No I’m not. Just the Starlink router

EzeMarvis:


Bro na fuvk up you fuvk up so oh.
Before you get your refund, this starlink discount go don over. The discount is ending today in Europe and on the 15th in Keyan. I don’t know which day our naija own ending.
While awaiting your refund, if you get extra money now, just order from jumia. Me I already ordered on jumia last weekend

And once the discount over on starlink website, jumia will immediately update their price too. Our naija gadget vendors go carry their own price go over a million plus. Na you go con dey at lost

Yes, I know, working on it.

ibietela2:


Yes, I know, working on it.

Baba find person to borrow from ASAP

Good morning guys , pls I have plans to get solar for my home . I talked about it before here someone said 1 million naira . I have a friend that just installed one at the price of 1.1 million naira . Like two days ago I will post pictures of his set up . It’s came with six panels . It carries tv fan and all the bulbs in his apartment plus tv and music fan but it does not carry ac or ta student size cordage and it’s just one battery . . I was thinking if I can buy them myself it willl be cheaper so as to save cost as i understand it is all plug and play and easy to set up . Pls any one with reliable info pls help me or suggest for me . This nepa matter don tire me reach neck .