MTN Customer Care Thread - Phones (127)

MTN Customer Care Thread - Phones (127) - Nairaland

Nairaland Forum › Science/Technology › Phones › MTN Customer Care Thread (726552 Views)

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Re: MTN Customer Care Thread by JideSM: 2:46pm On Dec 16, 2015

Y'ello, dial *559*1# to verify your bonus balance.

dimplecakes:
Thanks Mr Jide. I got 3000 naira worth of airtime. But the thing is I can't check my balance.

Re: MTN Customer Care Thread by JideSM: 2:49pm On Dec 16, 2015

Y'ello, the music plus service has been deactivated as requested.
[quote author=Stundey post=40969005][/quote]

Re: MTN Customer Care Thread by Kraspo(m): 4:01pm On Dec 16, 2015*

Dear Mr Jide please I can't browse with my blackberry phone. I can make calls and use whatsapp but can't browse with the phone. Below is my number.
08031396494
Thanks in advance!!

Re: MTN Customer Care Thread by mightyjoe746: 4:43pm On Dec 16, 2015

JideSM:
Y'ello, the service has been deactivated as requested.

million Thanks to u!!!

Re: MTN Customer Care Thread by babs01(m): 3:02am On Dec 17, 2015

JideSM:
Y'ello, sincere apology about this. The MTN play service has been deactivated.

Nagode

Re: MTN Customer Care Thread by Stundey(m): 10:45am On Dec 17, 2015

JideSM:
Y'ello, the music plus service has been deactivated as requested.

Thanks! Hope I won't need to complain on this anymore...

Re: MTN Customer Care Thread by Zico0(m): 11:18am On Dec 17, 2015

Good morning JideSM, since dec 1st I lost 3G service in my yard. I've tried different mtn sims, but it's still the same outcome. I inserted other network in my phone and I got 3G service, except mtn. I've called customer care so many times, but they've not been able to resolve the issue.
I subscribe to the Zomobie service; I texted ZO to 55326 and I got the successful message from mtn, but I can't browse on my techno phone. Why?

Re: MTN Customer Care Thread by nigeriancuban: 3:25pm On Dec 17, 2015

JideSM:
The Infinix note2 bundle is no more available. It has since been stopped

Re: MTN Customer Care Thread by JideSM: 3:27pm On Dec 17, 2015

Kraspo:
Dear Mr Jide please I can't browse with my blackberry phone. I can make calls and use whatsapp but can't browse with the phone. Below is my number.
08031396494
Thanks in advance!!

Y'ello Kraspo. I am so sorry for the inconvenience you may have experienced when browsing with your line. Checks show that you do not have an active data bundle hence your inability to browse. To enable you browse with your airtime, please send RESET to 131 via sms. Thank you.

Re: MTN Customer Care Thread by JideSM: 3:32pm On Dec 17, 2015

Zico0:
Good morning JideSM, since dec 1st I lost 3G service in my yard. I've tried different mtn sims, but it's still the same outcome. I inserted other network in my phone and I got 3G service, except mtn. I've called customer care so many times, but they've not been able to resolve the issue.
I subscribe to the Zomobie service; I texted ZO to 55326 and I got the successful message from mtn, but I can't browse on my techno phone. Why?

Y'ello Zico0. I am so sorry about the network challenges you are currently experiencing in your area. Please provide a contact phone number to enable me contact you on the issue.

Re: MTN Customer Care Thread by Twaci(f): 3:41pm On Dec 17, 2015

Dear Mr. JideSM,

Just wanted to say a work well done. Not easy answering and dealing with these issues on a daily basis. Weldone and have a fruitful and fun holiday.

Re: MTN Customer Care Thread by Zico0(m): 11:28pm On Dec 17, 2015

JideSM:
Y'ello Zico0. I am so sorry about the network challenges you are currently experiencing in your area. Please provide a contact phone number to enable me contact you on the issue.

Any of these two numbers will do, please: 08137469869, 08147585434

Re: MTN Customer Care Thread by Nobody: 7:08am On Dec 18, 2015

Good morning, I'm here to complain. I subscribed for a month blackberry subscription on my Blackberry 9810. But I can access to Facebook application, Twitter app, Blackberry browser. I've called and no solution yet. Here's my number 08145083877. Please help o.

Re: MTN Customer Care Thread by pseudonomer: 8:50am On Dec 18, 2015

I got a message from MTN on Nov. 24 "You've been gifted with N2K monthly for the next 3 Months! Simply..." I got the first 2k for the first which lasted for a week. when am I likely to receive the next one?

Re: MTN Customer Care Thread by hajbash: 10:45am On Dec 18, 2015

Jide pls deactivate this my two mtn line :08032777272,08030737965 from any service that may cause mtn to be deducting my money from my account alwayz.thanks

Re: MTN Customer Care Thread by IBB98(m): 11:13am On Dec 18, 2015

gudday sir,plz deactivate all the unecessary christian and apps msgs i always received sir,its quiet disturbing.My nbr is: 08033840582.

Re: MTN Customer Care Thread by johnbimbo12(m): 4:29pm On Dec 18, 2015

Hello Mr JideSM. Kindly unsubscribe me from Brain Busters. My number is 07033954990. Thanks in anticipation.

Re: MTN Customer Care Thread by maxykul: 10:16am On Dec 19, 2015

JideSM:
Y'ello Zico0. I am so sorry about the network challenges you are currently experiencing in your area. Please provide a contact phone number to enable me contact you on the issue.

pls jide I need to deactivate msgs fro 20330 they automatically deduct #20 from me daily.. I will be glad if u can help me this urgently! My number 07060817834

Re: MTN Customer Care Thread by Henic2sy(m): 10:58am On Dec 19, 2015

Please Mr Jide deactivate me from MTN "brain buster game" i did not subscribe to it and this game is eating up my credit, This is my number 08037899392 Thanks!!!

Re: MTN Customer Care Thread by Kraspo(m): 11:52am On Dec 19, 2015

JideSM:
Y'ello Kraspo. I am so sorry for the inconvenience you may have experienced when browsing with your line. Checks show that you do not have an active data bundle hence your inability to browse. To enable you browse with your airtime, please send RESET to 131 via sms. Thank you.

Thank you. The problem has been resolved

Re: MTN Customer Care Thread by ajeleseujn(m): 3:38pm On Dec 19, 2015

Please Mr Jide do deactivate this number 08139408369 from mtn caller tune. Thanks.

Re: MTN Customer Care Thread by oshe11: 11:51am On Dec 20, 2015*

Re: MTN Customer Care Thread by Cescgas: 2:37pm On Dec 20, 2015

Hello Mr JideSM. Kindly unsubscribe me from Brain Busters. My number is 0803 725 6280. Thanks.

Re: MTN Customer Care Thread by daddycampu(m): 3:15pm On Dec 20, 2015

Good day sir, pls kindly block brain buster on this phone, i call costumer care, but they are unable to do it for me, this is my number 08060516705, this line is mainly for call, message and browser, i dont need any subscription except from the one above, thanks alot sir

Re: MTN Customer Care Thread by walyx(m): 4:26pm On Dec 20, 2015

Strolls In Just To Say Well Done To Mr Jide. keep up the good job

Re: MTN Customer Care Thread by JideSM: 12:49pm On Dec 21, 2015

Y'ello, text NO to 4100 to opt out of the caller tune service.

ajeleseujn:
Please Mr Jide do deactivate this number 08139408369 from mtn caller tune. Thanks.

Re: MTN Customer Care Thread by ican2020: 4:53am On Dec 22, 2015

I did not subscriber to 'Kwalliya' and I am surprise the by force deduction.
Stop it now.
08163673680
No more recharge until you stop this.

Re: MTN Customer Care Thread by Lilinnanyelugo: 6:41am On Dec 22, 2015*

Please, deactivate my sims from brain busters or whatever that is deducting my 20 naira daily. 08106400654, 08104700824. Thanks

Re: MTN Customer Care Thread by Misterdhee1(m): 7:08am On Dec 22, 2015

pls mr jide, kindly help me unsubscribe from mtn play fashion guide on my two sims; 07030073150 and 09030600422. Please!

Re: MTN Customer Care Thread by temtop005(m): 7:59am On Dec 22, 2015

Gud mrng mr Jide,pls help stop and deactivate this number from brain buster 08064720132..tanks and pls kindly state d process for future deactivation

Re: MTN Customer Care Thread by Cescgas: 8:17am On Dec 22, 2015

Morning Mr JideSM. Pls Kindly unsubscribe me from Brain Busters. My number is 0803 725 6280. Thanks in anticipation.

Re: MTN Customer Care Thread by JideSM: 10:12am On Dec 22, 2015

Y'ello, the MTN play service has been deactivated as requested on 07030073150. The service is not active on 09030600422.

Misterdhee1:
pls mr jide, kindly help me unsubscribe from mtn play fashion guide on my two sims; 07030073150 and 09030600422. Please!

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