Hello Nl fam,

It's with anger and frustration am using to write this so pls bear with the typos


I opened an account with Fcmb on 31st May 2016 based on recommendation from a colleague who used his atm card for transactions in Dubai.

I was told by fcmb customer service team that I would have my card activated for the period of time I would use in dubai(short visit)

Fcmb also notified me that I would be charged 240(two hundred and forty)naira as service charge per transaction. Which I thought was ok.

Now I'm in Dubai, I was unable to withdraw yesterday. After countless efforts to use the machine, I resolved to using Pos.

I bought some things worth 930dhs and paid using Pos. Note that exchange rate is 94 naira to 1 dhm.

Instead of 87000, I was debited 97000 naira

That's 10,000 naira charge compared to 240 naira I was told.

I have sent a mail to them but no reasonable response yet from Fcmb.
Now I'm even more scared to use my card cos I do not know the amount I would be charged again and it's making me stranded .

Please am using this as a means of reaching fcmb cos I cannot over emphasize on the power of social media.

FCMB should tell me why I would be charged 10,000naira as opposed 240 naira for a Pos transaction.

If You Need A Facebook Page, Group, Blog Design And Customizing, Kindly Check My Signature

In Davido's voice "Shey na by force to go Dubai".


You should do them a mail or call their Customer care line.

Someone was not honest with you as regards the charges for transactions, when it is not London you traveled to, 10k is an exorbitant amount.

Meanwhile, its possible a fraud is being committed on ur account o. A woman came to complain in Diamond bank about transactions she didnt carry out but was debited for, the ATM and Credit card fraud abroad is on another level.

Hmmmm

N10,000 is too much to be ignored. FCMB needs to see this.

y

Fcmb my bank and I lolz

FCMB and Lai are like...

kennygee:
In Davido's voice "Shey na by force to go Dubai".

You should do them a mail or call their Customer care line.

Preposterous and balderdash talk coming out of your vocal cavity

fcmb .. dat is how dey use to do ... o.p, sorry ooh .. God wil be with you and guide u, u wil not die .. pls, like my comment for success

So sorry about your plight, why not contact your account officer for faster solution.

All banks are Guilty.
They call it DCC transactions.

Sorry dear.... Bankers are same as politicians

Call their Costumer service number. Check their website for the contact.

GTB POS is free abroad from my experience...GTB better for oversea transactions like this.

Temmytea70:



Preposterous and balderdash talk coming out of your vocal cavity

Chill bro, i only meant that on a light note.

Everybody body no fit dey hot.

NIGERIA COMMERCIAL BANKS ARE HUNGRY BRO NO MONEY BANKS ARE LOSING

Call their Costumer service. Check their website for the contact.

FCMB please do the needful.
Naija banks taking every opportunity to pilfer.

I can feel you.Hope you have cash for your accommodation and feeding.

Are there even supposed to be charges for POS transactions outside the country?

I pray they answer u.. ...then after that.. FOLLOW THEM UP

Hmmm

Send them a mail a copy the mail to servicom, they will replay u aspa.

10k difference Naim make u dey stranded?

Bye.

Picture of you stranded in dubai

The bank charges at 340 for a dollar now on naira master card ..

Freciprocal:
10k difference Naim make u dey stranded?

10k can do u a lot, I guess u don't hustle for money that's y you are staying all this trash.