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Wrong Charges Made On My Account By FCMB - Business - Nairaland

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Wrong Charges Made On My Account By FCMB by Bisjosh(f): 11:19am On Jun 09, 2016
Hello Nl fam,

It's with anger and frustration am using to write this so pls bear with the typos


I opened an account with Fcmb on 31st May 2016 based on recommendation from a colleague who used his atm card for transactions in Dubai.

I was told by fcmb customer service team that I would have my card activated for the period of time I would use in dubai(short visit)

Fcmb also notified me that I would be charged 240(two hundred and forty)naira as service charge per transaction. Which I thought was ok.

Now I'm in Dubai, I was unable to withdraw yesterday. After countless efforts to use the machine, I resolved to using Pos.

I bought some things worth 930dhs and paid using Pos. Note that exchange rate is 94 naira to 1 dhm.

Instead of 87000, I was debited 97000 naira angry shocked

That's 10,000 naira charge compared to 240 naira I was told.

I have sent a mail to them but no reasonable response yet from Fcmb.
Now I'm even more scared to use my card cos I do not know the amount I would be charged again and it's making me stranded . cry

Please am using this as a means of reaching fcmb cos I cannot over emphasize on the power of social media.

FCMB should tell me why I would be charged 10,000naira as opposed 240 naira for a Pos transaction.

19 Likes 3 Shares

Re: Wrong Charges Made On My Account By FCMB by gidimasters(m): 11:23am On Jun 09, 2016
If You Need A Facebook Page, Group, Blog Design And Customizing, Kindly Check My Signature

3 Likes 1 Share

Re: Wrong Charges Made On My Account By FCMB by Nobody: 12:29pm On Jun 09, 2016
In Davido's voice "Shey na by force to go Dubai".


You should do them a mail or call their Customer care line.

Someone was not honest with you as regards the charges for transactions, when it is not London you traveled to, 10k is an exorbitant amount.

Meanwhile, its possible a fraud is being committed on ur account o. A woman came to complain in Diamond bank about transactions she didnt carry out but was debited for, the ATM and Credit card fraud abroad is on another level.

25 Likes 1 Share

Re: Wrong Charges Made On My Account By FCMB by Temmytea70(m): 12:29pm On Jun 09, 2016
Hmmmm
Re: Wrong Charges Made On My Account By FCMB by Project400: 12:29pm On Jun 09, 2016
N10,000 is too much to be ignored. FCMB needs to see this.

4 Likes

Re: Wrong Charges Made On My Account By FCMB by divinecode101: 12:30pm On Jun 09, 2016
y
Re: Wrong Charges Made On My Account By FCMB by Nobody: 12:30pm On Jun 09, 2016
Fcmb my bank and I lolz
Re: Wrong Charges Made On My Account By FCMB by salabscholar01(m): 12:30pm On Jun 09, 2016
FCMB and Lai are like...

24 Likes

Re: Wrong Charges Made On My Account By FCMB by Temmytea70(m): 12:30pm On Jun 09, 2016
kennygee:
In Davido's voice "Shey na by force to go Dubai".

You should do them a mail or call their Customer care line.


Preposterous and balderdash talk coming out of your vocal cavity

56 Likes 2 Shares

Re: Wrong Charges Made On My Account By FCMB by pinpinkay: 12:30pm On Jun 09, 2016
fcmb .. dat is how dey use to do ... o.p, sorry ooh .. God wil be with you and guide u, u wil not die .. pls, like my comment for success

8 Likes 1 Share

Re: Wrong Charges Made On My Account By FCMB by Fogman(m): 12:30pm On Jun 09, 2016
So sorry about your plight, why not contact your account officer for faster solution.
Re: Wrong Charges Made On My Account By FCMB by maxti: 12:30pm On Jun 09, 2016
All banks are Guilty.
They call it DCC transactions.

5 Likes

Re: Wrong Charges Made On My Account By FCMB by Nobody: 12:31pm On Jun 09, 2016
Sorry dear.... Bankers are same as politicians

1 Like

Re: Wrong Charges Made On My Account By FCMB by tattedMONK(m): 12:31pm On Jun 09, 2016
@ op just clean toilet for 1 week, minimum wage in Dubai is massive..... with enough hard work you'll be able to even BUY THE BANK grin

11 Likes

Re: Wrong Charges Made On My Account By FCMB by TouchstoneNgr: 12:31pm On Jun 09, 2016
Call their Costumer service number. Check their website for the contact.

1 Like

Re: Wrong Charges Made On My Account By FCMB by lovejo(m): 12:31pm On Jun 09, 2016
GTB POS is free abroad from my experience...GTB better for oversea transactions like this.

3 Likes

Re: Wrong Charges Made On My Account By FCMB by Nobody: 12:31pm On Jun 09, 2016
Temmytea70:



Preposterous and balderdash talk coming out of your vocal cavity

Chill bro, i only meant that on a light note.

Everybody body no fit dey hot.

10 Likes

Re: Wrong Charges Made On My Account By FCMB by colli247(m): 12:31pm On Jun 09, 2016
NIGERIA COMMERCIAL BANKS ARE HUNGRY BRO NO MONEY BANKS ARE LOSING
Re: Wrong Charges Made On My Account By FCMB by TouchstoneNgr: 12:31pm On Jun 09, 2016
Call their Costumer service. Check their website for the contact.
Re: Wrong Charges Made On My Account By FCMB by 76Naira(m): 12:31pm On Jun 09, 2016
FCMB please do the needful.
Naija banks taking every opportunity to pilfer.

1 Like

Re: Wrong Charges Made On My Account By FCMB by oyinsho(f): 12:32pm On Jun 09, 2016
I can feel you.Hope you have cash for your accommodation and feeding.

1 Like

Re: Wrong Charges Made On My Account By FCMB by anitank(f): 12:32pm On Jun 09, 2016
Are there even supposed to be charges for POS transactions outside the country?
Re: Wrong Charges Made On My Account By FCMB by GoldenJAT(m): 12:32pm On Jun 09, 2016
I pray they answer u.. ...then after that.. FOLLOW THEM UP
Re: Wrong Charges Made On My Account By FCMB by Seeeeeeee: 12:33pm On Jun 09, 2016
Hmmm
Re: Wrong Charges Made On My Account By FCMB by Felaak47(m): 12:33pm On Jun 09, 2016
Send them a mail a copy the mail to servicom, they will replay u aspa.

7 Likes

Re: Wrong Charges Made On My Account By FCMB by Freciprocal: 12:33pm On Jun 09, 2016
10k difference Naim make u dey stranded?

7 Likes

Re: Wrong Charges Made On My Account By FCMB by Nobody: 12:34pm On Jun 09, 2016
Bye.
Re: Wrong Charges Made On My Account By FCMB by niggi4life(m): 12:35pm On Jun 09, 2016
Picture of the ATM card transaction or,,,, u know the rest
Re: Wrong Charges Made On My Account By FCMB by ireneony(f): 12:36pm On Jun 09, 2016
Picture of you stranded in dubai undecided

4 Likes

Re: Wrong Charges Made On My Account By FCMB by Miles300: 12:36pm On Jun 09, 2016
The bank charges at 340 for a dollar now on naira master card ..
Re: Wrong Charges Made On My Account By FCMB by Nutase: 12:36pm On Jun 09, 2016
angry
Re: Wrong Charges Made On My Account By FCMB by Felaak47(m): 12:36pm On Jun 09, 2016
Freciprocal:
10k difference Naim make u dey stranded?
10k can do u a lot, I guess u don't hustle for money that's y you are staying all this trash.

17 Likes 1 Share

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