Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,162,804 members, 7,851,703 topics. Date: Thursday, 06 June 2024 at 05:57 AM |
Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (575163 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
(1) (2) (3) ... (167) (168) (169) (170) (171) (172) (173) ... (256) (Reply) (Go Down)
Re: MTN Customer Care Thread by JideSM: 3:26pm On Aug 10, 2016 |
Adeyemi0:Hello Adeyemi0, I advice you exhaust your VTU call bonus first as every bonus received takes priority over your main subscription. Thank you. |
Re: MTN Customer Care Thread by JideSM: 4:39pm On Aug 10, 2016 |
Swazzkid:Y'ello, please be informed that the Data share service is no longer available. Thank you. |
Re: MTN Customer Care Thread by Adeyemi0(m): 4:40pm On Aug 10, 2016 |
JideSM:That is what i want but whenever i make call my XtraValue subscription was been deducted while the VTU bonus is there.. Please what is the validity period or duration for the VTU bonus to expire? I really want it away.. |
Re: MTN Customer Care Thread by JideSM: 5:00pm On Aug 10, 2016 |
Godwin978:Y'ello Godwin978, sorry for the inconvenience. Checks show that you were charged for activating the Music plus service hence the deduction. |
Re: MTN Customer Care Thread by Godwin978(m): 7:12pm On Aug 10, 2016 |
JideSM:deactivate it i never subscribed to such servive. please help and deactivat |
Re: MTN Customer Care Thread by Godwin978(m): 7:13pm On Aug 10, 2016 |
JideSM:deactivate it i never subscribed to such service. please help and deactivate any services that might lead to such seduction |
Re: MTN Customer Care Thread by Amaechi5(m): 12:31am On Aug 11, 2016 |
Good morning jide, please check this two numbers and tell me the reason why mtn always deduct money from the two sim. 08068779681 and 07066381699, i have up to N127 for it to be left at N5, and right now i transferred N50 for it to be wiped out immediately. Seriously this is Freaking me out as i don't understand this kind thieving mtn are doing. |
Re: MTN Customer Care Thread by olalekan1(m): 6:56am On Aug 11, 2016 |
Y'ello, your subscription to product Billionaires Club has been renewed successfully and naira50.00 is deducted from your account. The next rental collection time is 2016-08-17. I have been receiving the message above for months now, what is the meaning of these deductions, this is pure extortion. Please remove my line 07037064891 from this useless and frustrating service |
Re: MTN Customer Care Thread by JideSM: 3:16pm On Aug 11, 2016 |
Godwin978:Hello Godwin978, the service has been deactivated as requested. Sorry for the inconvenience. |
Re: MTN Customer Care Thread by JideSM: 3:25pm On Aug 11, 2016 |
Amaechi5:Y'ello Amaechi5, so sorry about the deduction. Checks show you have the Music Plus service active on both lines and thus the charges. |
Re: MTN Customer Care Thread by Amaechi5(m): 5:55pm On Aug 11, 2016 |
JideSM: Please help and deactivate it for me thanks. |
Re: MTN Customer Care Thread by speak2femz: 8:59am On Aug 12, 2016 |
JideSM:good morning. kindly check the reason for airtime deductions from 08036636201 as I left over 200 on the sim last nyt only for me to see 14 this morning. its always like that |
Re: MTN Customer Care Thread by abu99err(m): 10:39am On Aug 12, 2016 |
good morning pls help me out i mistakenly dial *131*200# on my line that i just subscribe #500 weely, now i cant browse again. i keep getting a text message that my data has finished. |
Re: MTN Customer Care Thread by chrisley024(m): 11:00am On Aug 12, 2016 |
@JideSM, I was having N115 last night, checked my balance this morning to see N40 when I'm sure I did nothing that should use my airtime. 08064747159. Pls reply asap! |
Re: MTN Customer Care Thread by brainiacadeboi(m): 11:39am On Aug 12, 2016 |
Goodmorning jide, am on mtn betatalk And this morning i noticed that i can longer use my airtime bonus which i ave been using 4 d past 2 days while the bonus is still there. And later this morning i subscribed 4 mtn just4u plan(100naira for 100mb and 12min) but i still cant use it. My number is 0 8 1 6 6 9 9 4 8 6 4 |
Re: MTN Customer Care Thread by chumakk: 11:40am On Aug 12, 2016 |
Pls when do wowweekend promo starts. Is it on friday ? |
Re: MTN Customer Care Thread by brainiacadeboi(m): 12:54pm On Aug 12, 2016 |
brainiacadeboi:i can now use my airtime bonus |
Re: MTN Customer Care Thread by duwdu: 11:58pm On Aug 14, 2016 |
Hi, JideSM; I just (11:35 pm) wised up to post this on your thread, LOL, but there's no harm trying... I got a notice on 2348107151843 @ 10:17am on 8/12/2016 (Friday, two days ago) to subscribe for the WowWeekend @ N2000 for 3.5 GB AND a 17.5 GB Bonus. I so subscribed about 30 mins later, but never received the bonus, even as I write this. I complained to CC a couple hours later, and further about 24 hours after that. The complaints were logged with the following reference numbers MTN1-24163386 and MTN1-24368730 respectively, with the phrase that the issue would be resolved. Up till now, the Bonus data has never appeared on my line. In the meantime, I never accessed even the core 3.5 GB of data, hoping that I could claim a refund, because I wouldn't have subscribed were it not for the promise of the Bonus. Can you please resolve this issue for me one way or the other? Thanks! P34c3 ..... ... |
Re: MTN Customer Care Thread by gabazin080(m): 5:12am On Aug 15, 2016 |
JideSM: hi jide, since one can now borrow data on mtn how long will the data last. does it have expiry date or anytime i finished it |
Re: MTN Customer Care Thread by Ojestas(m): 9:06pm On Aug 15, 2016 |
I need urgent explanations on what deducted #300 from my line. . 08064203040. Infact, maybe na Efcc go settle this matter . |
Re: MTN Customer Care Thread by Nobody: 11:04pm On Aug 15, 2016 |
JideSM:please, i'm on mtn zone everytime i'm on call i receive a message that i've qualify for 11(something) promo and i should use more to increase my chances. what does it mean please |
Re: MTN Customer Care Thread by JideSM: 8:42am On Aug 16, 2016 |
Hello chrisley024, apologies about the deductions experienced. Checks show you have active Music+ service on your line, hence the deduction. chrisley024: |
Re: MTN Customer Care Thread by chrisley024(m): 9:03am On Aug 16, 2016 |
JideSM:Haha! Everyone is now on Music+. Pls help deactivate it and other subscriptions. Thanks |
Re: MTN Customer Care Thread by JideSM: 9:29am On Aug 16, 2016 |
chrisley024:Hello, your request to deactivate the Music+ service has been processed. Also note that you have Project Fame weekly bundle on your line. |
Re: MTN Customer Care Thread by JideSM: 9:33am On Aug 16, 2016 |
Herkanlayjoseph:Hello Herkanlayjoseph, kindly provide your phone number via PM to enable me check on your line. |
Re: MTN Customer Care Thread by JideSM: 9:36am On Aug 16, 2016 |
Ojestas: Hello Ojestas, apologies about your deducted airtime. Checks show you were billed for MTN Music+ service. However, the service has been verified deactivated from your line. All inconvenience regretted. |
Re: MTN Customer Care Thread by JideSM: 9:56am On Aug 16, 2016 |
gabazin080: Hello gabazin080, I wish to inform you that MTN XtraByte has validity which varies from bands activated. |
Re: MTN Customer Care Thread by JideSM: 10:12am On Aug 16, 2016 |
brainiacadeboi:Hello brainiacadeboi, I am pleased to read about the resolution of your complaint. |
Re: MTN Customer Care Thread by JideSM: 10:16am On Aug 16, 2016 |
chumakk:Hello chumakk, I wish to inform you that the WOW Weekend offer is valid from Friday 00.01am - Sunday 11.59pm. You can only enjoy the offer if you received SMS on it. |
Re: MTN Customer Care Thread by JideSM: 10:25am On Aug 16, 2016 |
duwdu: Hello duwdu, quite sad to read about the WOW Weekend bonus not received. Kindly provide a screen shot(s) of the SMS received on the WOW Weekend bonus to aid checks. I hope to read from you soon and regret the inconvenience. 1 Like |
Re: MTN Customer Care Thread by JideSM: 10:34am On Aug 16, 2016 |
abu99err:Hello abu99err, kindly dial *131*201# to browse with your data bundle. |
Re: MTN Customer Care Thread by JideSM: 11:18am On Aug 16, 2016 |
speak2femz:Hello speak2femz, apologies on the deduction experienced. Please state the date of deduction to aid checks. |
(1) (2) (3) ... (167) (168) (169) (170) (171) (172) (173) ... (256) (Reply)
Mobile Phone Antivirus Software Download - Free. / Switch Off Your Phones Before 12:30 - 3:30am Today, Its........ / Subscriber Options for UNLIMITED Internet - WORTH IT?
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 46 |