Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,151,620 members, 7,813,038 topics. Date: Tuesday, 30 April 2024 at 05:28 AM

Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? - Business (4) - Nairaland

Nairaland Forum / Nairaland / General / Business / Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? (25205 Views)

Ecobank Moves Into Top Five Ranking In The 2019 Banking Customer Experience / Which Is The Best SME Friendly Bank / Innocent Chukwuma: "GT Bank Is Using EFCC To Intimidate, Fight Me" (2) (3) (4)

(1) (2) (3) (4) (5) (6) (7) (8) (Reply) (Go Down)

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by llionaire(m): 9:21am On Apr 30, 2017
Ojugunrege:
StanbicIBTC


I owe you kisses. Stanbic all the way

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by llionaire(m): 9:21am On Apr 30, 2017
Ojugunrege:
StanbicIBTC


I owe you kisses. Stanbic all the way

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by LorDBolton(m): 9:22am On Apr 30, 2017
jerrybakermillz:
Kk... Savanna bank was once friendly but they close with our parents money, Allstate bank was friendly as well and then society general bank was more like a family but Saraki family chop am close... Me no need a friendly bank that don't add to my money cause I have a lot of friendly friends, want I need from banks is to make transation less stressful in their banking hall

Fidelity bank gives you the two ... And they not closing anytime soon lol


Try those guys and thank me later
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by sunshineV(f): 9:25am On Apr 30, 2017
Lets talk about d bank way get fine girls pass


lemme tell u, e get one very fine girl 4 bode Thomas GTB, mhennn dat babe dey bust my head... I rooting for GTB oo
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by frankIzuchukwu(m): 9:26am On Apr 30, 2017
Ps access bank is d worst ....stanbic ibct d best
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by ahonye15: 9:28am On Apr 30, 2017
GTBank is best Bank for me, apart from being Friendly their zero balance attracting Customers.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Kingcesar: 9:29am On Apr 30, 2017
Is ecobank even a bank Abi nah micro finance bank. As large as their branch,as large as their customers,as large as their staff strength them go just put three tellers and them go still select the once wey snail nah ulsain bolt for their syd put as tellers. Them go spend 40mins ontop one customer. Ecobank customers and arsenal get something in common which is 'hope'
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by buffalowings: 9:40am On Apr 30, 2017
Union bank

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by bushbaby88: 9:41am On Apr 30, 2017
First Bank Mokola grin
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by OROSUNBOLB(m): 9:43am On Apr 30, 2017
It is Union Bank. It was only their ATM machine that dispensed cash for me during the last Easter holiday that I spent at Ile-Ife in Osun State. That is my definition of excellent customer service and for that singular reason,I opened an account with their ijeshatedo branch when I got back to Lagos.

3 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by kunleham(m): 9:43am On Apr 30, 2017
Wemabank for sure
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Zukkybrown(f): 9:43am On Apr 30, 2017
FCMB My and I have it always
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by abuhari: 9:43am On Apr 30, 2017
in Union bank you will receive WOW services.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by ReppingMoi: 9:46am On Apr 30, 2017
Banks that employs contract staff as customer facing staff all have bad services at those service points.

3 Likes 1 Share

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by muller101(m): 9:48am On Apr 30, 2017
Fcmb.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by bxcode(m): 9:50am On Apr 30, 2017
Sterling bank..

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by brightgreat(m): 9:57am On Apr 30, 2017
We gonna keep the flag flying

Speed and quality service it is


nawtyme:

My only fear is that Access bank should not turn out to be like GTB. GT was once the best out there, but they got plenty customers an began to misbehave. Few branches, always overcrowded, not so friendly staff. I had to ask my brother to close his account because I was tired of the situation.
Please access bank do not misbehave.

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Aolly(f): 10:02am On Apr 30, 2017
FCMB
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by tohact(m): 10:09am On Apr 30, 2017
Union bank best, uba worst
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Phunmyne(f): 10:10am On Apr 30, 2017
Why are people saying my darling UBA is the worst? I don't seem to come to terms with that. I have used several banks, just name it but UBA remains the BEST mehn! If for just the fact that they don't mess with one's money... Speaking from experience. Been banking with them since 2010 and I have never seen any reduction in my money. Before they remove their charges every month, they will credit the account. They sometimes don't even remove upto 10% of the amount they credit unlike almighty gtb n first bank... Ask me about their customer service, I will say it is okay. Btw, who customer service help?? Just keep my money intact abeg!
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by eleshin(m): 10:18am On Apr 30, 2017
Jaiz Bank
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Rotimi16(m): 10:18am On Apr 30, 2017
When it comes to service quality, Diamond Bank is the best!.. Try opening your kiddies account there, you will love it!
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Rotimi16(m): 10:21am On Apr 30, 2017
OROSUNBOLB:
It is Union Bank. It was only their ATM machine that dispensed cash for me during the last Easter holiday that I spent at Ile-Ife in Osun State. That is my definition of excellent customer service and for that singular reason,I opened an account with their ijeshatedo branch when I got back to Lagos.
Union Bank has the best ATM now in Nigeria, never disappoints, but that's robotic. Try Diamond Bank for customer service experience.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by ashawopikin(m): 10:23am On Apr 30, 2017
i no wan hear gtb, dem slow die
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by maasoap(m): 10:24am On Apr 30, 2017
PapiSmith:
I would have mentioned GTB but nah...those Niggas aren't friendly they just doing that cuz of the management but diamond banks are awesome mehn! wink

They interact with you during transactions and put on that smiling face all through one of their pretty staff even gave me her number sef the rest is history tongue

I think UBA and FIRST BANK should be wiped out
I know I would see something like this here, but First Bank has won my heart. Any complaint I sent them through email would be attended to ASAP. Their mobile app is also one of the best in Nigeria, 500k without hard token.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nobody: 10:24am On Apr 30, 2017
mannobi:
I can't tell you the best but I can tell you that the worst of all the banks is UBA. Go into any of their branches and find out
I concur 100%.I overheard one telling a customer to go to hell the other day.I've abandoned my account with them.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by constant1960: 10:28am On Apr 30, 2017
Ojugunrege:
StanbicIBTC
GTB would have taken the lead but there transaction is a bit slow for delivery
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Jaiyeola24(m): 10:32am On Apr 30, 2017
Fidelity Bank plc minna branch not only customer service, the tellers are cultured.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by chadwidfriz: 10:32am On Apr 30, 2017
buhari bank
no insult
no bank traffic
because
no body come work
money no even dey so
so manager dey conserve yesterday food so in no get energy to burn
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by maasoap(m): 10:37am On Apr 30, 2017
Hardeysolution:
Those calling on UBA has the worst should read this.

1. The day I lost my ATM card. I went to my facebook to chat up with them. I called them but my credit finished and they called me back. They blocked the ATM card that night and explained all to me.

2. My sister opened an account but didn't get her account number on time. We asked a question on how long it takes ND they requested for the bank branch and I tell you it was resolved.

3. I withdrew from the ATM and there was fake money there. I went to the bank and the manager changed it for me.


Go to their twitter handle ND check things out.. ....


UBA isn't a bad bank.. .. The bank that resolves your problem at a stand.. You get your ATM quickly without waste.. ....


UBA
I have uba account, I don't have any bad experience with their branches but they have penchant for blocking my account from online transactions, from mobile app to USSD to Internet banking to the use of my ATM card for online transactions. My card is on lock as I'm typing this. I have complained on several occasions to no avail, they called it security measures, but it is just too much and frustrating.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by LaExpert: 10:47am On Apr 30, 2017
Of all I've encountered, it is Diamond bank.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by dozymars(m): 10:52am On Apr 30, 2017
Most friendly -Access bank
Most unfriendly - Zenith bank

(1) (2) (3) (4) (5) (6) (7) (8) (Reply)

Gtbank: A Few Questions About Wire Transfer. / How To Start VTU Business With RAGP COMPANY / Neatly Done Concrete Stamp Floor For Homes

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 32
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.