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How Hotel Attendants Scam Customers - Travel - Nairaland

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How Hotel Attendants Scam Customers by mascot87(m): 9:46pm On May 25, 2017
I will be very brief and I am sure we all can learn one or two things from this. I hope also that I construct this well.

I do travel out of my location here in Lagos very well to other part of the country and it's normal that I get an hotel to lodge.
On arrival to an affordable hotel, I pay for the hotel room and check in. Take my bath and relax a bit then I check the hotel menu list for breakfast, lunch or dinner as the case may be.

I do observe something for the past two years but didn't really take it serious not until when I travelled to Aba and Port Harcourt around March this year and same thing repeats itself.

After checking the menu list and the price of the food u want to eat. You call the restaurant and place your order but as soon as your order was delivered, the price is always more than what is on the menu list. Sometimes it could be has high as a thousand Naira.

I do pay all the time and didn't read any meaning to it but when I was at Aba around March, I protested when the same thing repeats itself and I said to myself that if such repeat itself anytime I travel and lodge in any hotel, I will only pay the charge as indicated on the menu list.
Fast forward to today, I travelled to Abuja and as usual lodged at an hotel in town.
Now this evening I ordered for my dinner at a fixed price on the menu list only for the price of my order to be far above what was written in the menu list. I told the lady that brought my dinner that I will only pay the cost of the dish in the menu list but she insisted that I will pay at #500 more than I was expected to pay giving me excuses that the price on the menu list was the old price.

I request to see the manager and within a second, she disappeared but I still went ahead to see the hotel manager but on my way, I met one of the hotel attendants who was listening to my argument with the lady and he told me that I shouldn't go to the manager cos there is nothing the manager can do and that they are working on the new price list but I ignored him. When I got to the hotel manager, i told him what happened and why customers cannot pay the exact cost of dish in the menu list but have to pay far more. He was suprised cos I saw the shock on his face. He sent for d lady that do serve dish for customer but not to expose her in my presence, he told me to go and I should pay the exact price on the menu list when she comes around to collect money.

When the lady later came around to collect the money, I saw the anger on her face which confirms my suspicion that those people generate income for themselves through such disgraceful means and it as become a common trend in some hotels (I don't want to generalize).

Don't know who else have noticed such but next time you lodge in an hotel and observe such, insist on paying the exact cost as seen on the menu price list.

I love honest people and sometimes give extra tips to them of some few cash even after rendering services to me but trying to play a fast one is a no no for me.

Let us be observant.

I think lalasticlala can also read this and add to his knowledge of snake grin grin grin

154 Likes 9 Shares

Re: How Hotel Attendants Scam Customers by ipobarecriminals: 10:15pm On May 25, 2017
grin sad They must shortchanged u

3 Likes

Re: How Hotel Attendants Scam Customers by skylane: 10:55pm On May 25, 2017
mascot87:
I will be very brief and I am sure we all can learn one or two things from this. I hope also that I construct this well.

I do travel out of my location here in Lagos very well to other part of the country and it's normal that I get an hotel to lodge.
On arrival to an affordable hotel, I pay for the hotel room and check in. Take my bath and relax a bit then I check the hotel menu list for breakfast, lunch or dinner as the case may be.

I do observe something for the past two years but didn't really take it serious not until when I travelled to Aba and Port Harcourt around March this year and same thing repeats itself.

After checking the menu list and the price of the food u want to eat. You call the restaurant and place your order but as soon as your order was delivered, the price is always more than what is on the menu list. Sometimes it could be has high as a thousand Naira.

I do pay all the time and didn't read any meaning to it but when I was at Aba around March, I protested when the same thing repeats itself and I said to myself that if such repeat itself anytime I travel and lodge in any hotel, I will only pay the charge as indicated on the menu list.
Fast forward to today, I travelled to Abuja and as usual lodged at an hotel in town.
Now this evening I ordered for my dinner at a fixed price on the menu list only for the price of my order to be far above what was written in the menu list. I told the lady that brought my dinner that I will only pay the cost of the dish in the menu list but she insisted that I will pay at #500 more than I was expected to pay giving me excuses that the price on the menu list was the old price.

I request to see the manager and within a second, she disappeared but I still went ahead to see the hotel manager but on my way, I met one of the hotel attendants who was listening to my argument with the lady and he told me that I shouldn't go to the manager cos there is nothing the manager can do and that they are working on the new price list but I ignored him. When I got to the hotel manager, i told him what happened and why customers cannot pay the exact cost of dish in the menu list but have to pay far more. He was suprised cos I saw the shock on his face. He sent for d lady that do serve dish for customer but not to expose her in my presence, he told me to go and I should pay the exact price on the menu list when she comes around to collect money.

When the lady later came around to collect the money, I saw the anger on her face which confirms my suspicion that those people generate income for themselves through such disgraceful means and it as become a common trend in some hotels (I don't want to generalize).

Don't know who else have noticed such but next time you lodge in an hotel and observe such, insist on paying the exact cost as seen on the menu price list.

I love honest people and sometimes give extra tips to them of some few cash even after rendering services to me but trying to play a fast one is a no no for me.

Let us be observant.

I think lalasticlala can also read this and add to his knowledge of snake grin grin grin

waiters n waitresses are one of the silent armed robbers av ever seen,anyway I worked as a waiter b4 and later as a restaurant/room service supervisor,so I did it too am not lying,its a normal tradition,and atimes the person that served u the same dish price wud be diff from the nite person,(lack of collaboration)did it back den those,I once sold a drink of 55k for 85k (may God 4gv me)one midnight like dis was angry I was woken upp from sleep,so my dear becareful that staff price we call it

15 Likes 2 Shares

Re: How Hotel Attendants Scam Customers by Lexusgs430: 11:32pm On May 25, 2017
Hotel food is usually overpriced. I would tell you what I do.
I get to the hotel, take a shower and then a slight stroll to the main street, find posh buka and chop. On my way to the hotel, I stop at an eatery and buy night time snacks.... I sometimes stock my fridge with drinks purchased off site (depending on how long I intend to stay).........
At certain times, I indulge myself at the bar (man cannot live by juice alone)........

111 Likes 9 Shares

Re: How Hotel Attendants Scam Customers by mascot87(m): 6:16am On May 26, 2017
Lexusgs430:
Hotel food is usually over priced. I would tell you what I do.
I get to the hotel, take a shower and then a slight stroll to the main street, find posh buka and chop. On my way to the hotel, I stop at an eatery and buy night time snacks.... I sometimes stock my fridge with drinks purchased off site (depending on how long I intend to stay).........
At certain times, I indulge myself at the bar (man cannot live by juice alone)........


God bless you. Can u imagine paying almost N1.5k for two to three slice of bread,lipton,peak milk sachet and two cubes of sugar? Even at that, the waiters/waiteress will still shortchange you. Those guys no fear God Lol

19 Likes 2 Shares

Re: How Hotel Attendants Scam Customers by veekid(m): 9:37am On May 26, 2017
Na der own way of looting be that; they must chop now

1 Like 1 Share

Re: How Hotel Attendants Scam Customers by Factfinder1(m): 9:38am On May 26, 2017
most hotels don't pay and feed their staff well so what do you expect Most people are just criminal minded

1 Like

Re: How Hotel Attendants Scam Customers by jayriginal: 9:38am On May 26, 2017
Lol. Made in Nigeria


It's actually quite regular. Sometimes they are telling the truth and haven't updated their menus. At other times they know exactly what they are doing.
Re: How Hotel Attendants Scam Customers by delivryboy: 9:38am On May 26, 2017
You are not brief

13 Likes 2 Shares

Re: How Hotel Attendants Scam Customers by KingOvoramwen1(m): 9:38am On May 26, 2017


So of all the places u claimed to visit its only Igbo land you could us as Scape goat? Hmmmm Afonjaa!!

25 Likes 1 Share

Re: How Hotel Attendants Scam Customers by Talk2Bella(f): 9:39am On May 26, 2017
Trust me the manager knows

its a very common practice where they charge you for room service by adding a few hundred naira, but uncle u sef u suppose know say na tip na hehehehe

1 Like

Re: How Hotel Attendants Scam Customers by DONSMITH123(m): 9:41am On May 26, 2017
lipsrsealed

1 Like 1 Share

Re: How Hotel Attendants Scam Customers by frisky2good(m): 9:41am On May 26, 2017
Some of them call it room service charge. I was in a hotel in Ibadan recently and we decided to relax at the bar. One of the ladies we went together called and asked us to send drinks upstairs and we did that. It was a great shock when we wanted to settle the bill and it was over 2000 naira more than what we expected. They explained that each bottle of drink served in the room costs between 100 to 200 Naira extra.

1 Like

Re: How Hotel Attendants Scam Customers by ediku208: 9:42am On May 26, 2017
skylane:
waiters n waitresses are one of the silent armed robbers av ever seen,anyway I worked as a waiter b4 and later as a restaurant/room service supervisor,so I did it too am not lying,its a normal tradition,and atimes the person that served u the same dish price wud be diff from the nite person,(lack of collaboration)did it back den those,I once sold a drink of 55k for 85k (may God 4gv me)one midnight like dis was angry I was woken upp from sleep,so my dear becareful that staff price we call it

The same happen to me when i was on a trip to owerri...after ordering for a meal from the list...

I was ask to pay for SERVICE CHARGE.....for preparation of the meal.

1 Like

Re: How Hotel Attendants Scam Customers by spacyzuma(m): 9:42am On May 26, 2017
mascot87:

I think lalasticlala can also read this and add to his knowledge of snake grin grin grin


grin grin grin
Re: How Hotel Attendants Scam Customers by AHCB: 9:43am On May 26, 2017
OP you're to blame first of all. If that price list is old, then it has nothing being in your room in the first place.

For me. I've never fallen victim to such petty means where money is collected from me. Whenever I go to a place, restaurant, bar or even a hotel, the first thing I do is ask for their price list.

2 Likes

Re: How Hotel Attendants Scam Customers by happney65: 9:44am On May 26, 2017
Nigeria..We are all thieves in this Country..Me and you..QED..Next topic please

5 Likes

Re: How Hotel Attendants Scam Customers by fkj950ax(m): 9:44am On May 26, 2017
mascot87:
I will be very brief

You don't understand what brief means o.

Secondly, Restaurant Rate and Room Service Rates are not the same.

If you check the food menu, and stay in your room to order food, it will attract a little extra.

But if its in the restaurant the charge is different, then stand your ground Bro.

1 Like

Re: How Hotel Attendants Scam Customers by ugsams(m): 9:44am On May 26, 2017
mascot87:
I will be very brief and I am sure we all can learn one or two things from this. I hope also that I construct this well.

I do travel out of my location here in Lagos very well to other part of the country and it's normal that I get an hotel to lodge.
On arrival to an affordable hotel, I pay for the hotel room and check in. Take my bath and relax a bit then I check the hotel menu list for breakfast, lunch or dinner as the case may be.

I do observe something for the past two years but didn't really take it serious not until when I travelled to Aba and Port Harcourt around March this year and same thing repeats itself.

After checking the menu list and the price of the food u want to eat. You call the restaurant and place your order but as soon as your order was delivered, the price is always more than what is on the menu list. Sometimes it could be has high as a thousand Naira.

I do pay all the time and didn't read any meaning to it but when I was at Aba around March, I protested when the same thing repeats itself and I said to myself that if such repeat itself anytime I travel and lodge in any hotel, I will only pay the charge as indicated on the menu list.
Fast forward to today, I travelled to Abuja and as usual lodged at an hotel in town.
Now this evening I ordered for my dinner at a fixed price on the menu list only for the price of my order to be far above what was written in the menu list. I told the lady that brought my dinner that I will only pay the cost of the dish in the menu list but she insisted that I will pay at #500 more than I was expected to pay giving me excuses that the price on the menu list was the old price.

I request to see the manager and within a second, she disappeared but I still went ahead to see the hotel manager but on my way, I met one of the hotel attendants who was listening to my argument with the lady and he told me that I shouldn't go to the manager cos there is nothing the manager can do and that they are working on the new price list but I ignored him. When I got to the hotel manager, i told him what happened and why customers cannot pay the exact cost of dish in the menu list but have to pay far more. He was suprised cos I saw the shock on his face. He sent for d lady that do serve dish for customer but not to expose her in my presence, he told me to go and I should pay the exact price on the menu list when she comes around to collect money.

When the lady later came around to collect the money, I saw the anger on her face which confirms my suspicion that those people generate income for themselves through such disgraceful means and it as become a common trend in some hotels (I don't want to generalize).

Don't know who else have noticed such but next time you lodge in an hotel and observe such, insist on paying the exact cost as seen on the menu price list.

I love honest people and sometimes give extra tips to them of some few cash even after rendering services to me but trying to play a fast one is a no no for me.

Let us be observant.

I think lalasticlala can also read this and add to his knowledge of snake grin grin grin


I also noticed that most hotels are more expensive than it's been listed on the third party booking sites. Some hotels will never agree that their cheap rooms are available they always want you to pay for the more expensive ones.

11 Likes

Re: How Hotel Attendants Scam Customers by TINALETC3(f): 9:45am On May 26, 2017
grin Op u try shaaaa, u ended spoiling sumbody's market grin
Re: How Hotel Attendants Scam Customers by Nobody: 9:47am On May 26, 2017
Op you sef na wa, you should know that service charges would add an extra coin or two to the displayed charge.
I do a lot of weekend getaways too, visiting varied towns and lodging in hotels. As an experienced traveler, I usually identify nice restaurants in close proximity where I go to eat (as it helps me explore my environment which is actually the aim of my travels) at very affordable prices and better quality too.
If per chance I opt to eat from the hotel and I order for room service, I don't think its out of place to pay the 200-500 surcharge where necessary.
Sometimes its good to tip the hoteliers if they don't demand a surcharge on your room service orders. Don't be too uptight bruh.
PS: I even thought op wanted to talk about the more subtle corruption done by the hoteliers at the front office grin

4 Likes

Re: How Hotel Attendants Scam Customers by otokx(m): 9:48am On May 26, 2017
happney65:
Nigeria..We are all thieves in this Country..Me and you..QED..Next topic please

Sad truth, the way Nigerians try to extort money from those that are meant to be their customers is alarming, it is every where you go - a culture that is so entrenched then they turn hand and point at other people.
Re: How Hotel Attendants Scam Customers by Victornezzar: 9:48am On May 26, 2017
KingOvoramwen1:


So of all the places u claimed to visit its only Igbo land you could us as Scape goat? Hmmmm Afonjaa!!

Tribalism av eaten deep into u

14 Likes 1 Share

Re: How Hotel Attendants Scam Customers by Nobody: 9:48am On May 26, 2017
It happens a lot in the Benin

1 Like 1 Share

Re: How Hotel Attendants Scam Customers by bangalee1(m): 9:49am On May 26, 2017
So N500 is the cause of all this longstory.
The waiters are paid N18k-20K monthly in nigeria its not easy to live on that.
Am not encouraging stealing but the corruption happening in Aso rock is definitely greater than this.

7 Likes 1 Share

Re: How Hotel Attendants Scam Customers by Airforce1(m): 9:50am On May 26, 2017
I don't blame them, they get paid peanut as salary.

So this daily money is used to support salary.

Dis life na understanding.

5 Likes 1 Share

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