JideSM:


Hi cnnelo , to migrate from Pre-paid to Post-Paid plan, you need to provide the following:
•    A form of identification (Drivers’ license, National ID card, voter’s registration card and international passport), 
•    Two coloured passport, 
•    Utility bill – PHCN, tenancy agreement or water rate.  
•    A duly signed activation form, 
•    If it is a corporate line, you will need to present an authorization letter from your company. 
Your request will be completed within 48 hours. 
OR
Visit the MTN website to download the MTN postpaid Subscriber Activation form, new activation form and bank confirmation form 
Send the completed forms with the scanned documents to mtncreditservices@mtnnigeria.net 

JideSM:


Hi cnnelo , to migrate from Pre-paid to Post-Paid plan, you need to provide the following:
•    A form of identification (Drivers’ license, National ID card, voter’s registration card and international passport), 
•    Two coloured passport, 
•    Utility bill – PHCN, tenancy agreement or water rate.  
•    A duly signed activation form, 
•    If it is a corporate line, you will need to present an authorization letter from your company. 
Your request will be completed within 48 hours. 
OR
Visit the MTN website to download the MTN postpaid Subscriber Activation form, new activation form and bank confirmation form 
Send the completed forms with the scanned documents to mtncreditservices@mtnnigeria.net 

Dam5reey:
@ JideSM could you please check any subscription taking airtime on the line 08166014516...
Please deactivate all, it's zapping airtime whenever I recharged it..

JideSM:


Hi Dam5reey, so sorry for the inconvenience. Please be informed that you can now manage all your Value Added Services (VAS) from the VAS menu. Simply dial *447# or *123*5#. Regards

ciggy000:
hi jide. please am trying to share data with my friend but don't know how to go about it

Flyer20:
Hello Jide, please I can't make calls, check my account balance, or even recharge my mtn line, don't know what is wrong, pls, your help is needed...

My digits: 070-3838-6615
Thanks

DahtDopeBoi:
Hi JideSM, I need your help bro cos I know talking to customer care won't help much. I did a airtime top up of #500 from my bank account to my Mtn line. I got debited by my bank but no airtime received on my line. Thanks 08136748525

Flyer20:
Hello Jide, please I can't make calls, check my account balance, or even recharge my mtn line, don't know what is wrong, pls, your help is needed...

My digits: 070-3838-6615
Thanks

Ennyhorlar:


Same here...and I am at the brink of loosing a job because of lack of communication!

JideSM:


Hi DahtDopeBoi, i'm truly sorry that this happened. Kindly note that there is an automated reversal process for failed airtime transaction. However, please contact your bank if you are not credited after 24 hours. Regards

Denc:
JideSM

Kindly advice...I can't make/receive calls OR do USSD activities when on MTN 4G (only browsing happens)

OjayDavido:
pls how do i remove the myapp mb that was giving to me by mtn.

Denc:
JideSM

Kindly advice...I can't make/receive calls OR do USSD activities when on MTN 4G (only browsing happens)

Nbote:
Oga JideSM Gud day.. I tried sharing data from my SME share data dis afternoon but its not been going thru.. It kips saying transfer to d number has failed... And I still have more than 6gb of data on my line...

Vianaija:


This is pure scam, how can you tell me that the data I purchased with my own money was deactivated and a whole MTN could not do anything about that? And you're now telling me to purchase a new data where by the one I already purchased was deactivated.

This ain't right sir, you people should try and activate my data for me or you admit it that MTN is a scam network period!

GODSCHOICE:
Sir, am seriously having issues since Saturday 15th July as regarding data share. I shared data to some Numbers on sat and Sunday which response received is data failed, yet my data was deducted. Have mailed and called mtn severally within the last 60 hours but their response has been, they are still working on it. Please bail me out. Here is the details of the transactions.

Y'ello!,Your transfer of 500MB to 2348169254688 has failed 3.26 pm 15/07/17

Y'ello!,Your transfer of 1GB to 2348143189180 has failed 3.07am 16/07/17
Y'ello!,Your transfer of 500MB to 2348062068679 has failed 10.17pm 16/07/2017

The line being used for the data share is 08107616567

I have to send another data to these lines when mtn assured me me the deductions are to be returned back to my line. Please bail me out

finest0007:
What do I need to go with to retrieve a misplaced sim?

Nbote:
Oga JideSM greetings.. Ur ppl have done it again ooo.. After complaining about data share issues a couple of days ago, it eventually went thru even though I still get d data share failed messages a couple of times before it eventually goes thru.. Now a couple of days ago on d 16th specifically I had a about 3490mb of data and tried sharing to a particular number twice but still got d same datashare failed msg and den eventually tried anoda number and dat went thru and my balance was 2440mb . Decided to try d previous number I had tried to share data to earlier and still got a failed msg. Tried one more time and den it went thru. But alas wen d confirmation msg came my data balance was 390.26mb. In otherwords 1024mb was deducted from my balance.. Here's my number 08064318421..