₦airaland Forum

djeezy:
If this is really true then that's too bad. It's much more better when you know the route. It's not just Uber or Taxify. An average taxi driver wil find a way to extort you by taking longer routes expecially if you're a newbie or not familiar with the route. Some might even tell you they are avoiding hold up and all that.

Memyselfu2009:
An average taxi would take u no more unless you guys negiociate on a price first and when there is hold up you are do pay more then what the what you agreed one paying but uber and taxify search you more if it take more time to reach your destination.

blackylola:
Its neither Uber nor Taxify that program google map. 2nd Taxify doesn't charge rider for cancellation. 3rd there is nothing like scam there, get your fact right before coming to the public

hedonistic:
Nothing good lasts in Nigeria. Very soon, and I mean, very very soon, Nigerians would spoil this lovely ride sharing concept with their obnoxious attitude, especially the drivers.

Recently in the same Lagos, I requested an Uber (in a very busy 'high brow' high street) that showed 4 minutes away on the uber interface. I monitored the movement and saw that it was approaching, and then 1 minute away.... 1 minute turned to 20 minutes and yet I didn't receive his call or saw "driver has arrived".. Only to call him and notice that his number was switched off. Next thing, the idiot cancelled and I was charged N1k! I called his number endlessly but couldn't reach him and yet couldn't request another Uber because I just could not pay an additional unjust N1k for any reason, even if I had a billion naira in cash.

After firing a couple of emails to uber they cancelled the N1k penalty. My subsequent uber ride in the same Lagos opened my eyes to this new scam, as the driver told me that it's their way of getting back at uber for the supposedly low fares.

But why should the drivers be so disgruntled and then take it out on riders? Nigerians are a sick bunch, really. Dem no force anybody work. If you don't like the terms, you quit! You can't stay in the job and make other people's lives miserable with your dirty attitude.

AutoJoshNG:
They take longer routes
This particular issue is so sad. Their navigation systems and some drivers have been programmed to take you through longer routes in order to get the maximum bucks out of every trip. Few weeks ago, I booked Taxify from Ikeja Computer Village to Ijora. Before I knew it, the driver and his navigation entered Awolowo Road to go take 3rd Mainland Bridge through the old toll gate area.

Then I asked the driver to turn and take Ikorodu Road through Maryland which he did. All through the trip, the map kept telling us to make a U-Turn and go through 3rd Mainland even after we got to Anthony on Ikorodu Road, the map kept asking us to re-route. Just Imagine taking 3rd Mainland Bridge from Anthony to Ijora. Too bad! .. If you are thinking there was traffic on Ikorodu Road, no.. there wasn’t.

Just this week again someone who was going from Ijesha express to Ilupeju (10 minutes journey) was taken all the way to Ikorodu Road through Stadium (30 minutes journey).. your transport fare will be more than double.

So it is better you to know the best route to your destination.

Cancellation of trip before pick up
Uber charges N1,000 request cancellation fee and it became even worse after their drivers became disgruntled with them.. so the drivers started taking advantage of that. They will accept your pick up request with prior knowledge of not coming to pick you up. Then they will cancel your request after 5 minutes with an excuse that they can’t come pick you again.

Despite the cancellation being the driver’s fault, Uber will deduct the N1,000 from you card immediately or they’ll add it to your next trip fare. See trouble o!

Surge pricing
You’ll get adverts on price discounts flooding your phone but when you are actually booking a trip, everything will be on surge. Do the calculation, they give you 20% discount but surge price is 1.3x. Maintaining the status quo is sometimes better.

https://autojosh.com/4-ways-uber-and-taxify-are-cheating-nigerians/

shevon:
Bros, you are sssooooo right about Uber on these 3 points. Heaven help you if you don't know your way around. Imagine me always booking Uber to take me from Awolowo Way, Ikeja to Beesam in Mafoluku and the app will be showing the driver the best route is Awolow Way-Medical Road-Agege Motor Rd-Ladipo-Ogundele to my final destination when the driver could have just taken Awolowo Way-Medical Rd.-Airport Rd to Beesam and saved nothing less than 20mins drive.
And the most annoying for me is charging of N1,000.00 every time their driver fail to come pick you. I booked one a few weeks ago, he was at Abba Johnson and was supposed to come pick my wife and baby at Lagoon Hospital on Adeniyi Jones (less than 1min drive o) despite asking us to wait for him, the driver drive past the hospital and headed towards the local airport. After an endless wait, Uber charged us N1,000.00 "for the driver's time". I was so pissed that even me wouldn't have taken the kind of email I wrote them as a joke, the idiotic Uber company wrote me back and said sometimes, the drivers can't make a pick up for technical reasons. Ha! Technical reason for someone that was supposed to pick us less than 1 minute away from where he was when we requested the ride? Who even told us to wait that he'd come but headed to the airport? What is so technical about that other than wickedness because he knew we'd still be charged for it?
I just jeje removed my card from the app and wished them all the best with their idiotic services.
For the surge pricing, that is share rip off. Drivers will be everywhere I yet they say there is surge due to high demands. Even these drivers will intentionally go offline as soon as it gets to certain period of the day to create scarcity thereby creating a situation for the surge.
They don't really care about their customers, all they are after is the money they'd make of the sub par service they offer.

ikevictor22:
the writer is broke that's why!

blackylola:
story that touched, to cut the story short you don't have their app again. Congrats

blackylola:
Its neither Uber nor Taxify that program google map. 2nd Taxify doesn't charge rider for cancellation. 3rd there is nothing like scam there, get your fact right before coming to the public

AutoJoshNG:
Uber and Taxify are currently the top cab hailing apps in Nigeria. They are extreme rivals, however, their services are rendered to the similar customers using the same cars and drivers in most cases. The service is far better than where we are coming from but we can’t stop there. It is also important to note that these organisations cheat us in one way or the other and I will mention 4 ways that comes to mind.

They take longer routes
This particular issue is so sad. Their navigation systems and some drivers have been programmed to take you through longer routes in order to get the maximum bucks out of every trip. Few weeks ago, I booked Taxify from Ikeja Computer Village to Ijora. Before I knew it, the driver and his navigation entered Awolowo Road to go take 3rd Mainland Bridge through the old toll gate area.

Then I asked the driver to turn and take Ikorodu Road through Maryland which he did. All through the trip, the map kept telling us to make a U-Turn and go through 3rd Mainland even after we got to Anthony on Ikorodu Road, the map kept asking us to re-route. Just Imagine taking 3rd Mainland Bridge from Anthony to Ijora. Too bad! .. If you are thinking there was traffic on Ikorodu Road, no.. there wasn’t.

Just this week again someone who was going from Ijesha express to Ilupeju (10 minutes journey) was taken all the way to Ikorodu Road through Stadium (30 minutes journey).. your transport fare will be more than double.

So it is better you to know the best route to your destination.

Cancellation of trip before pick up
Uber charges N1,000 request cancellation fee and it became even worse after their drivers became disgruntled with them.. so the drivers started taking advantage of that. They will accept your pick up request with prior knowledge of not coming to pick you up. Then they will cancel your request after 5 minutes with an excuse that they can’t come pick you again.

Despite the cancellation being the driver’s fault, Uber will deduct the N1,000 from you card immediately or they’ll add it to your next trip fare. See trouble o!

Rickety cars
Sometimes you’ll be feeling cool that you just requested a cab through your phone expecting a fully air conditioned and stress free ride. Instead, some cars will just arrive with terrible shock absorbers, fuel smell inside the car or AC not working. Has anyone experienced this? Tell us your experience.

Surge pricing
You’ll get adverts on price discounts flooding your phone but when you are actually booking a trip, everything will be on surge. Do the calculation, they give you 20% discount but surge price is 1.3x. Maintaining the status quo is sometimes better.

Do you have any that comes to your mind? Tell us in the comment section.

https://autojosh.com/4-ways-uber-and-taxify-are-cheating-nigerians/

Richy4:
I just want to know...if uber is present in Nigeria, does that mean GPS is working everywhere in Nigeria...Or just only some states..

RicoBee:
The drivers are also deliberately slow so as to extend the length of time thereby charging you more

AutoJoshNG:
Uber and Taxify are currently the top cab hailing apps in Nigeria. They are extreme rivals, however, their services are rendered to the similar customers using the same cars and drivers in most cases. The service is far better than where we are coming from but we can’t stop there. It is also important to note that these organisations cheat us in one way or the other and I will mention 4 ways that comes to mind.

They take longer routes
This particular issue is so sad. Their navigation systems and some drivers have been programmed to take you through longer routes in order to get the maximum bucks out of every trip. Few weeks ago, I booked Taxify from Ikeja Computer Village to Ijora. Before I knew it, the driver and his navigation entered Awolowo Road to go take 3rd Mainland Bridge through the old toll gate area.

Then I asked the driver to turn and take Ikorodu Road through Maryland which he did. All through the trip, the map kept telling us to make a U-Turn and go through 3rd Mainland even after we got to Anthony on Ikorodu Road, the map kept asking us to re-route. Just Imagine taking 3rd Mainland Bridge from Anthony to Ijora. Too bad! .. If you are thinking there was traffic on Ikorodu Road, no.. there wasn’t.

Just this week again someone who was going from Ijesha express to Ilupeju (10 minutes journey) was taken all the way to Ikorodu Road through Stadium (30 minutes journey).. your transport fare will be more than double.

So it is better you to know the best route to your destination.

Cancellation of trip before pick up
Uber charges N1,000 request cancellation fee and it became even worse after their drivers became disgruntled with them.. so the drivers started taking advantage of that. They will accept your pick up request with prior knowledge of not coming to pick you up. Then they will cancel your request after 5 minutes with an excuse that they can’t come pick you again.

Despite the cancellation being the driver’s fault, Uber will deduct the N1,000 from you card immediately or they’ll add it to your next trip fare. See trouble o!

Rickety cars
Sometimes you’ll be feeling cool that you just requested a cab through your phone expecting a fully air conditioned and stress free ride. Instead, some cars will just arrive with terrible shock absorbers, fuel smell inside the car or AC not working. Has anyone experienced this? Tell us your experience.

Surge pricing
You’ll get adverts on price discounts flooding your phone but when you are actually booking a trip, everything will be on surge. Do the calculation, they give you 20% discount but surge price is 1.3x. Maintaining the status quo is sometimes better.

Do you have any that comes to your mind? Tell us in the comment section.

https://autojosh.com/4-ways-uber-and-taxify-are-cheating-nigerians/

erico2k2:
That is risky though

Ejay99:
its not its safer sometimes when i am been charged for unnecessary cancellation i don't pay for it and d uber driver cant do nothing about it i pay for just my fare ..

AutoJoshNG:
Uber and Taxify are currently the top cab hailing apps in Nigeria. They are extreme rivals, however, their services are rendered to the similar customers using the same cars and drivers in most cases. The service is far better than where we are coming from but we can’t stop there. It is also important to note that these organisations cheat us in one way or the other and I will mention 4 ways that comes to mind.

They take longer routes
This particular issue is so sad. Their navigation systems and some drivers have been programmed to take you through longer routes in order to get the maximum bucks out of every trip. Few weeks ago, I booked Taxify from Ikeja Computer Village to Ijora. Before I knew it, the driver and his navigation entered Awolowo Road to go take 3rd Mainland Bridge through the old toll gate area.

Then I asked the driver to turn and take Ikorodu Road through Maryland which he did. All through the trip, the map kept telling us to make a U-Turn and go through 3rd Mainland even after we got to Anthony on Ikorodu Road, the map kept asking us to re-route. Just Imagine taking 3rd Mainland Bridge from Anthony to Ijora. Too bad! .. If you are thinking there was traffic on Ikorodu Road, no.. there wasn’t.

Just this week again someone who was going from Ijesha express to Ilupeju (10 minutes journey) was taken all the way to Ikorodu Road through Stadium (30 minutes journey).. your transport fare will be more than double.

So it is better you to know the best route to your destination.

Cancellation of trip before pick up
Uber charges N1,000 request cancellation fee and it became even worse after their drivers became disgruntled with them.. so the drivers started taking advantage of that. They will accept your pick up request with prior knowledge of not coming to pick you up. Then they will cancel your request after 5 minutes with an excuse that they can’t come pick you again.

Despite the cancellation being the driver’s fault, Uber will deduct the N1,000 from you card immediately or they’ll add it to your next trip fare. See trouble o!

Rickety cars
Sometimes you’ll be feeling cool that you just requested a cab through your phone expecting a fully air conditioned and stress free ride. Instead, some cars will just arrive with terrible shock absorbers, fuel smell inside the car or AC not working. Has anyone experienced this? Tell us your experience.

Surge pricing
You’ll get adverts on price discounts flooding your phone but when you are actually booking a trip, everything will be on surge. Do the calculation, they give you 20% discount but surge price is 1.3x. Maintaining the status quo is sometimes better.

Do you have any that comes to your mind? Tell us in the comment section.

https://autojosh.com/4-ways-uber-and-taxify-are-cheating-nigerians/

ImaIma1:
From my experience with both, i disagree. The driver always asks if i have a preferred route.
The cars were ok with the AC fully functional.
About the 1,000 refund, some people are actually irresponsible about booking a taxi. You cannot book and cancel when the driver is already on his way. We abuse some processes.