₦airaland Forum

distinctwallex:
I was owing palmpay and their total money with default charges was around 51k, yesterday I transferred a total of 71k from my own other personal bank accounts to clear all the debts including default charges, however I noticed after clearing the debt, the sum of #19000 was frozen, I called customer care to complain and the lady claimed that it was zenith bank that reported my palmpay account to have received an error transfer on Oct 15th,2025, she said I should send an email to palmpay and also contact zenith bank. I didn't remember receiving any money in Oct 2025, so I decided to download my account history and there was nothing like that, in fact the last transaction was June 2024, So is palmpay playing pranks with me or is it really possible for zenith bank to report that I received money when there's no such record on my transaction history. What should be my next move now?
Pls anyone with similar experience and how did u resolve it, that 19k is very important to me in this govt regime o...

Attached is a screenshot of the frozen fund, I didn't attach my account history for safety purposes

I think the issue is from PalmPay... They are thief I had issue like this that I complain on Nairaland. . Some people said I wanted to tarnish PalmPay images. The worst part is if you go to PalmPay office across each state, you will find at least 3 people daily having issue with PalmPay ( I mean freezing of account without solution) ...

If you don't take this issue with seriousness, PalmPay won't release ur money.

Their customer care Is not even helping matter especially if you send message.. Or call them, they will tell you same thing....

I later drag them on Twitter, Facebook and Instagram... Started tagging VDM, sowore, CBN, NDIC before they released my money after 6 months +

nlfpmod:
By Uju Okorie



https://www.facebook.com/share/p/1G6Uazisnj/




https://www.threads.com/@ocsportsng/post/DRKmFzgl4GH/i-use-to-know-ezra-olubi-he-is-the-son-of-pastor-olubi-the-then-ota-regional-ove

My Own Perspective on Ezra’s Story

To be honest, I believe God still wants to give Ezra a second chance. I know him personally, and my family was close to his especially his mother and his siblings, who was a close friend of mine. From his days at Iganmode Grammar School until he entered Babcock University, Ezra was a dedicated Christian. I still remember during his WAEC exam when someone tried to give him expo and he refused. D teacher came to report to my mom...That’s the type of person he was.

Yes, they had family issues, but I won’t say that was what changed him because I also had family issues, almost similar to theirs, and I didn’t go in the same direction. At the end of the day, it still depends on the individual. There are certain things I may feel like doing today, but when I remember those teachings we received back then in Deeper Life, I hold myself back. I’m not perfect, but those moral foundations still guide me.

That’s why I disagree with the part of the post that says being a “Deeper Life kid” meant strictness without love, or that the system focused only on “performance of holiness.” That wasn’t entirely my experience. We were taught discipline, yes, but many of those teachings helped shape our character.

I don’t think Deeper Life or the upbringing is what affected him. Everyone’s journey is different, and only God truly knows what someone is dealing with on the inside. My only hope is that, no matter where he is now, God will still reach out to him because grace is always available.

whatmoreng:
Can't stop laughing... Please what zone is this bro in?

..
. This is what we call zombie

Musty112:
They must! In fact within a week, you'll get back your funds

Thanks sir... I will go for that

Curious345:
Palmpay was there before moniepoint . But now moniepoint is equal to 200palmpays combined

It's true.. The way palmPay is treating users is extremely bad.. They hardly solve issues.. Zero customer care service

KillahPriest:
Nlfpmod please do the needful let people be aware and careful

Thanks sir... I really appreciate.. And most palmPay users are falling victim of this daily...lots of complain on thier Twitter page, Facebook page and Instagram page... Same complaints by users at thier office and palmPay response is we are working on it

Musty112:
Approach a lawyer to get a court order for you. Keep around 25k for that. If you cannot afford that, write a letter and tag CBN. Ensure you submit a copy to CBN mail

Thanks sir... I don't know if they will honour court order.. Because the way some institutions in Nigeria disobey court order is alarming

OkayDaddy:
Hope you know they are rewired required to obtain a Court order before they can do this?

Or, you are just typing based on your level of exposure and understanding.

I wasn't informed at all.. I just wanted to restock and I discovered that I can't transfer.. Thought thier server was down until the following day, called thier customer care they told me it's because of d 2100 I received... I went to thier office, I question thier staff that if that is so, why can't you place restriction on the amount involved and call me to come over..instead they restricted all the money in my account..They were just making excuses

dominique:
Did anybody trigger a report that your account carried out a fraudulent transaction?

I Didn't know... It's the account I used to receive transfer of goods bought at my store... PalmPay said it's because of 2100 I received some months ago.. The funniest thing is that I was not notify at all and I have been to thier office submitted all the required documents inclusive of my CAC, no resolution.. I have meet more than 30 users both at thier office and on thier social media page having similar issue... What they tell users is we are working on it for months

soscom:
Palmpay do me strong thing 3months ago, i just deactivate/delete my two account with them. There main problem is resolving issues, there customer line, email was not helpful at all, n my location, no office to go n lay complaints. U will call, send email, they will apologize n u will think they r working on it, but nothing. I was so frustrated. I just have to leave them.

Same thing I'm facing now... I have been to PalmPay office... Lots of their users have similar issue without no solution for almost 12 months..0 customer service

franugo:
This is the issue with online banks tho, it's difficult when you have an issue...no one to yell at. If na commercial bank, go to the office and yell at the ops head, account to normal sharp sharp

I regret banking with palmpay.. And the most annoying thing is thier customer care is useless

dominique:
What is the story behind the fraudulent transaction? Was your account mistakenly credited and you refused to return the money? .if yes, then you deserve to be given a bit or run-around before releasing your account. I wish Nigerians can be more proactive like the person that reported your account and stop leaving everything to God.

It is a payment of goods at my store 2100.... I have provided all the documents palmpay required including my CAC registration to show that I register for my business.. But still yet palmpay is playing games with my capital of 251,000

dammy526:
PalmPay, you guys are scam
I’m having the same issue
What exactly is you guys problem
We trusted you guys with our money and this is how you will pay us back?
Customer care , zero
I was even referring customers to this people
thinking they were legit
Banking with payment was my biggest mistake

Beware of palpalmpay

Wow.. Hope urs isn't much? The way palmpay are treating thier users is nothing to write home about

hslbroker2:
Palmpay, once this thread is on frontpage, just note that this begining of your downfall in Nigeria, you will think this is a plague on you, that is why you will respect and honor this site.

Meanwhile check my signature.

The thing is frustrating.. Many users on palmpay Facebook, Instagram and Twitter are having similar issue

RealityKings1:
did you deny not recieveing the 2100 or not?
no amount is small, next time be honest

It seems you didn't read my write up.. I said it's for payment of goods at my store...and because of it they freeze my account... I have submitted all the requested documents inclusive of my Business CAC..Even if its a fraudulent transaction as they claim... They should remove the 2100 pending the time they will conclude investigation.. They freeze 251,000 business money and claim it's because of the 2100 inflow and they have been playing games with me.. You can check thier Twitter page, Instagram and Facebook page or better still visit any of thier offices in Nigeria and see people have similar issues

Stephen0mozzy:
This may not sound helpful to you at this point in time. But in the future, don't store any Serious money with these e-banks o.

I personally use them for disposable cash/instant dispensing - never business or savings. I hope you get the matter resolved soon.

...
Thanks...i didn't know it will result to this...I have learnt my lesson.. It won't happen again

shem4soul:
Nairalanders, I need your advice urgently.

I made the mistake of banking with PalmPay despite several warnings from people around me. Now, it has turned into my biggest financial regret.

They claimed my account was “fraudulent” because of a **₦2,100 payment for goods** that came in. Based on that, they froze my account containing **₦251,000** — my hard-earned business funds — and have been using it to run their business while giving me endless excuses.

I have submitted **all required documents**, including my **CAC certificate**, yet they have refused to release my money. Customer service keeps tossing me around without a concrete resolution.

If you think this is just my case, go to PalmPay’s **Twitter, Instagram, and Facebook** pages — the complaints are endless. Better still, visit their offices and see the long queues of frustrated customers having similar issue

Please, Nairalanders, has anyone here faced a similar situation and successfully recovered their money? What legal or practical steps can I take to get my **₦251,000** back from these people?

In my opinion, PalmPay does not prioritize transparency or customer support, and I strongly advise others to think twice before trusting them with your money.

I attached thier response on Facebook.. Same response on Twitter and Instagram... Seems it's an automated message

‎*(Mods please move if wrong section) I originally posted this in Crime, but I need the wider Nairaland community to weigh in.*
‎
‎Fellow Nairalanders, I’m in a serious financial mess caused by PalmPay.
‎
‎They claimed my account was “fraudulent” because of a **₦2,100 payment for goods** that came in — and used that as an excuse to freeze my account containing **₦251,000**. This is my hard-earned business capital.
‎
‎I have already provided all the documents they requested, including my **CAC certificate** and other business verification details. Still, they’ve refused to release my funds.
‎
‎It feels like they are using my money to run their business while giving me endless excuses. Customer service is unhelpful, and there’s no timeline for resolution.
‎
‎If you doubt my story, check PalmPay’s **Twitter, Instagram, and Facebook** pages — you’ll see countless complaints from other Nigerians in the same situation. You can also visit their offices to witness the frustration firsthand.
‎
‎Please, has anyone here successfully recovered funds from PalmPay in a case like this? Should I involve the police, lawyers, or CBN? I need practical advice on how to get my money back from these people.**

I attached thier response on Facebook... Same thing they sent on Twitter and Instagram... It is just like an automated message

‎*(Mods please move if wrong section) I originally posted this in Crime, but I need the wider Nairaland community to weigh in.*
‎
‎Fellow Nairalanders, I’m in a serious financial mess caused by PalmPay.
‎
‎They claimed my account was “fraudulent” because of a **₦2,100 payment for goods** that came in — and used that as an excuse to freeze my account containing **₦251,000**. This is my hard-earned business capital.
‎
‎I have already provided all the documents they requested, including my **CAC certificate** and other business verification details. Still, they’ve refused to release my funds.
‎
‎It feels like they are using my money to run their business while giving me endless excuses. Customer service is unhelpful, and there’s no timeline for resolution.
‎
‎If you doubt my story, check PalmPay’s **Twitter, Instagram, and Facebook** pages — you’ll see countless complaints from other Nigerians in the same situation. You can also visit their offices to witness the frustration firsthand.
‎
‎Please, has anyone here successfully recovered funds from PalmPay in a case like this? Should I involve the police, lawyers, or CBN? I need practical advice on how to get my money back from these people.**

Nairalanders, I need your advice urgently.

I made the mistake of banking with PalmPay despite several warnings from people around me. Now, it has turned into my biggest financial regret.

They claimed my account was “fraudulent” because of a **₦2,100 payment for goods** that came in. Based on that, they froze my account containing **₦251,000** — my hard-earned business funds — and have been using it to run their business while giving me endless excuses.

I have submitted **all required documents**, including my **CAC certificate**, yet they have refused to release my money. Customer service keeps tossing me around without a concrete resolution.

If you think this is just my case, go to PalmPay’s **Twitter, Instagram, and Facebook** pages — the complaints are endless. Better still, visit their offices and see the long queues of frustrated customers having similar issue

Please, Nairalanders, has anyone here faced a similar situation and successfully recovered their money? What legal or practical steps can I take to get my **₦251,000** back from these people?

In my opinion, PalmPay does not prioritize transparency or customer support, and I strongly advise others to think twice before trusting them with your money.

Chinedu00Z:
I know I've made lots of mistakes. I know I fell off very early in life. I know I've achieved a lot and done so many good things for my family. Money is not the problem for me now, but I still feel something missing in me. My siblings and close friends are all graduates, except me.

Sometimes I get shy when I'm around them, and it makes me feel sad. I've been having this thoughts of going back, but I'll be 26 June this year, I don't know if it's too late, or how it might look to everyone.

Your advice please!!!

It's not too late since money is not ur problem...I entered federal University at d age of 26, I was even lucky to go for NYSC...but d Koko be say I had my degree...when I was planning to go for my msc...my secondary mate just finished her PhD....but one thing about life is...everyone time is different

Biznesworld:

https://www.youtube.com/watch?v=NBGms4Xz4CU

Man shares frustrating experience over wrong product delivered to him by popular Nigeria e-commerce platform, Jumia.

He felt disappointed after unboxing his package which took weeks to be delivered.

What he received was completely different from what he ordered.

That's jumia for u( they re full of deceit)...d last item I bought from them was nonsense, another product entirely different from d manufacturer...since then I go to a physical store to buy what I need to ve peace of mind....

Switinthemiddle:
Hello people... I noticed like two of this irritating bedbugs about two days ago and i thought it was just a coincidence as i happen to rear a dog as a pet... But i happened to spot like 4 others yesterday to my shock cause i happen to stay in a clean environment and i have read here about how people had to dispose of their entire furnitures because of these pests and i'm scared.

Please any info of how to totally clear them off my house.

Boil water..and pour it on d affected areas....it works perfectly than all these chemicals....hot water is one of d best solution, hot water also kills bed bugs eggs

YINKS89:
Personal experience;

So it happened that my dad sent me to one of his friends office to pick up a file and on getting there the man was not around so the secretary asked me to sit down on the sofa (my greatest undoing)

The man's office is a very big one so they have a separate visitors room where you can just relax while you wait for him. I sat down and slept off while waiting for him but woke up to a sting.

My first thought was maybe it was this normal mosquitoes that flies around so I did not read much to it then the man came attended to me and I went to give my dad his files. Note that I don't stay with my dad so immediately I dropped the file I excused myself and went home to my roomself contain on getting hoke I took off my cloth threw ot on the bed and went to take my shower (2nd mistake).

When I got back I picked up the clothes and put it in the basket unbeknownst to me I already have a foreigner in my room. After about 3 days I started noticing stings but this was different from the normal mosquitoes because I fleet my room at interval. One night it was so much that I had to wake up in the middle of the night to check that was when I stone of them on the wall, I killed it but then I begin to wonder how I got it there.
To cut the story short I discovered that I got it from my dad's friend office the day they decided to dispose off the Cushine in that off due to bug and funmigate then it dawn on me where they came from.

Note that I used a lot of chemicals but they wouldn't leave, sniper ,DD force, baygon even kerosene but alas that said my time is over in that house. Immediately my rent was due I took very few cloths to the dry cleaner got rid of most of my household items by selling it off to get a new one and that was how I got rid of bed bugs.

Those things never die.

If you've ever experienced bed bug invasion share your experience and how you got rid of them.

D best solution is boil water and pour it on d affected spot...I ve used it and it is highly effective..hot water kills bed bugs and it's egg

Good morning house...
Pls, how much should one budget for proof of fund in Portugal for study?

Howtopay:
The same thing is happening to me right now ,my sister sent me money from access bank to my Gt bank using my phone number instead of my acc number and it brought my name
I didn’t receive the alert ,we went to gt bank they told us no record found of d money ,that we should go back to access bank
We went back to access bank they told us the money is with gt bank


Please kindly tell me how u solve your own

Pls, how did u resolve this issues...same happen to me yesterday

TruthsFM:
My Nairaland People, Between Opay Pos and Moniepoint Pos machine, Which is durable and easily to used without hindrance. Happy new year 2024.

I used the two...from experience
If u Ve money get d opay traditional and d small moniepoint...

Both of them have advantages and disadvantages...but if u re just starting business...and u want only one...to b on a safer side...go for opay traditional

Y can't u go for the one u will get the spare part should in case it's faulty...my system spec is not up to this but when it had issue...I spend extra cost to get d part

Promicah:
I performed a transaction at a Pos stand and it was declined but I was debited 2100. Immediately, I complained to the back because it's a stone throw from my residence. The customer care told me to check back in seven days that she has logged in my complaints.

After the d-day, I discovered it was not reversed. I called the customer care and I received the shocker of my life. They sent me a document which I will attach to this post that it was successful.

I went back to the post guy and narrated it to him and he said, "He didn't see any money reversed." I went back to the bank and was told they can't do anything that it was successful.

Please bankers and experienced nairalanders, what can I do to recover my 2100? I don't have any money with me and I was hoping for that money. Have I been scammed or what?

See the attached picture for clarification.

Good afternoon sir Nlf.pmod. Please help me post. I really need this money, sir. I want to know where it's coming from.

I Ve a pos outlet... sometimes it happens like that, failed from d POS and sucesful from bank...if truly it is sucesful from d bank..then ask the bank for d log code...then take it to d POS...on d POS machine the guy will apply for refund...then ur money will b refunded ...d POS agent did not steal ur Money

TastyFriedPussy:
the bank is the United Bank Of Africa (UBA) the Card is visa card. E no even reach 2 seconds payment don go sharps but one thing. The Course was 3900 but they collected 4500 or there about from my card.

Thanks alot bro