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Should Banks Charge Customers For Unsolicited SMS Alerts? - Business - Nairaland

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Should Banks Charge Customers For Unsolicited SMS Alerts? by jamace(m): 10:22pm On Feb 10, 2013
Banks Are Stealing From Customers Through Alerts

Can you imagine my banks deducting money from my account for sending me alert when I withdraw or deposit money? Again, during festive periods, say Sallah and Christmas, banks send best wishes message to me but charge my account for it. Is that right? What about deductions made from my account for an unsolicited birthday wish by the bank? Is it proper? When I think of the customer base of these banks and the amount they make, I feel the banks are fleecing the customers illegally.

I feel deductions due to unsolicited best wishes on festive days and customers birthdays by banks should be borne by the banks.

House, do you observe this and what do you have to say about it?
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Seun(m): 11:24pm On Feb 10, 2013
Most banks probably don't do that. What's the name of your bank?
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Nobody: 11:31pm On Feb 10, 2013
go to your bank and tell them to stop sending you alerts. there is no need blowing hot air

1 Like

Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Seun(m): 11:40pm On Feb 10, 2013
diluminati: go to your bank and tell them to stop sending you alerts. there is no need blowing hot air
That's not a good idea, in my opinion. Alerts are very important or security reasons.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Nobody: 6:58am On Feb 11, 2013
Imagine GT Bank deducted 360 Naira from my account in January alone for sms.

This is annoying considering the fact that the sms usually comes so late most times the I am better off not receiving it.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by jamace(m): 7:16am On Feb 11, 2013
diluminati: go to your bank and tell them to stop sending you alerts. there is no need blowing hot air
That is not the issue. The issue is that they deduct money from the account any how. Take for instance, I did one transfer of money and I got about 4 alerts on it and I was made to pay for those alerts.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by collab: 12:41pm On Feb 11, 2013
GT Bank charge VAT on my account which i don't understand.
God will help us in dis country.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by buJu234: 3:39pm On Feb 11, 2013
FCMB charged me for SMS abt their merger with Finbank. And happy xmas & new yr... can u imagine
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by jamace(m): 7:13pm On Feb 11, 2013
buJu-234:
FCMB charged me for SMS abt their merger with Finbank. And happy xmas & new yr... can u imagine
grin grin grin And they will tell us that they are customer friendly, yet we pay for the friendship. grin grin Na wa o. Dis na Mr Tortoise friendship. grin

5 Likes

Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by lillyveezy: 8:31pm On Feb 11, 2013
Seun: Most banks probably don't do that. What's the name of your bank?
Except u aren't using one of this new generation cormercial banks.Name them?GTBank/Access/UBA/Diamond.... They are all same.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Ebestsmscom: 9:08pm On Feb 11, 2013
I have disabled mine long ago. Now using email because am always online.

GTBank and FirstBank wahala 10 much.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Nobody: 9:46pm On Feb 11, 2013
collab: GT Bank charge VAT on my account which i don't understand.
God will help us in dis country.

Bros, VAT is charged on virtually every transaction... I'm sure you're referring to the 5% VAT on your monthly COT. That's standard.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by 80million1: 9:47pm On Feb 11, 2013
BANCE...
my player of the tournament, AFCON 2013

1 Like

Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by pboiskinpy(m): 9:51pm On Feb 11, 2013
Heyaaa!! Poor u@op... grin
Wen u get MILLIONS for account,u no go de feel all dis 1-1 naira deductions...



#hehe,na wash oo...the tin too much no be small oo
#jux passing though
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by honeeyplum(f): 9:54pm On Feb 11, 2013
Access charge me for birthday msgs...like I send dem..#10/sms at dat
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by ugees(m): 9:54pm On Feb 11, 2013
HNosegbe:

Bros, VAT is charged on virtually every transaction... I'm sure you're referring to the 5% VAT on your monthly COT. That's standard.

is that so? I am also charged VAT. I was gearing up to go have a word with my account officer. Thanks for this info. But GTB charges seem to be getting over the roof sha.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by jspac(m): 9:57pm On Feb 11, 2013
#80million:
BANCE...
my player of the tournament, AFCON 2013
How e take consign the topic?
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by igwe4life(m): 9:59pm On Feb 11, 2013
Imagine GTBank billing me N100 for Account Transfer Commission simple because i moved funds from Current to Saving using Internet Banking, I guess this started last week.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by seunblack(m): 9:59pm On Feb 11, 2013
I use email service alone,cos 10naira on every alert is jst ridiculous
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by fittty(m): 10:00pm On Feb 11, 2013
Only broke a$$ humans would worrry about sms alert charges undecided........ We the real n*ggaz don't give 2f*cks bout how much they deduct cool

1 Like

Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by seunblack(m): 10:02pm On Feb 11, 2013
#80million:
BANCE...
my player of the tournament, AFCON 2013
guy u mst b a learner
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Nobody: 10:04pm On Feb 11, 2013
I don't receive sms alert, it just comes as email.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by babanne(m): 10:11pm On Feb 11, 2013
Well,u are d one that regista 4 d sms,if u are not satisfied wit it anymore,walk 2 your bank & deregista it.but rememba,its good 2 use it 4 security reasons. Meanwhile no bank shd charge your acount 4 non-transaction sms such as birthday,new year,easter,etc.if your bank does, walk into d bank & demand 4 your money.they do not have d right 2 rob u.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Artistree: 10:12pm On Feb 11, 2013
1.You can actually do witout alerts on ur acc if u handle ur Debit & Credit card pins aright.
2.All sms notifications are autom8d & triggers off each time dere's a prompt.
3.Internet INTERBANK transfers attract #100 flat.
4.Dese alert charges are discretional & varies 4rm bank 2 bank.
5.VAT (10%) is charged ONLY on interest accrued.
COT is commision on turn over on current acc . Usually #5/#1000.
Like some1 advise here,just deactiv8 ur sms & calm down, it helps.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by NnamdiN: 10:12pm On Feb 11, 2013
I always have maintenance fee showing on my statement (its always 100 naira) Wetin dem dey maintain for savings account wey no dey receive interest
I'm actually removing the little change there tomorrow. My coat for house would do a better job grin buncha corporate thieves

4 Likes

Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by princemaicheal: 10:15pm On Feb 11, 2013
diluminati: go to your bank and tell them to stop sending you alerts. there is no need blowing hot air
Was there anytime he agreed to it?Is he not suppose to be aware of any deductions?That i have a million or so in my account should give me benefit to interest not deductions without me being informed.Afterall,i work hard for my money.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Seun(m): 10:22pm On Feb 11, 2013
@artistree: deactivating deposit/withdrawal alerts is a bad idea, and it may not necessarily stop them from sending birthday and holiday alerts.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by martyns303(m): 10:24pm On Feb 11, 2013
igwe4life: Imagine GTBank billing me N100 for Account Transfer Commission simple because i moved funds from Current to Saving using Internet Banking, I guess this started last week.
They were suppose to charge you if the transfer was the other way round i.e from savings to current. Guys please go and disable sms alart and stop complaining, no establishment exist to make loss, imagine if 10 million transactions take place in a day and they all receive sms, do the maths and let me the cost losss to the bank. They are their to make profit my dear, not to promote ur interest
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by odohemma(m): 10:26pm On Feb 11, 2013
I 've requested that my GT and FCMB accts alert be sent to my e-mail on several occasions (filled so many forms) but they keep sending me SMS's and deducting my acct for it, I feel there is a conspiracy theory behind their reluctance. BTW NCC has slashed the price of SMS and I think the banks should slash theirs as well.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Artistree: 10:28pm On Feb 11, 2013
Seun: @artistree: deactivating deposit/withdrawal alerts is a bad idea, and it may not necessarily stop them from sending birthday and holiday alerts.
It stops ALL manner of alerts on ur acc. I've a GTB acc & have never received sms buh recently dey've bn sendng me texts asking 2send GENS 2a certain num 2activ8 it but I haven't & ma money's intact jeje...
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by Artistree: 10:37pm On Feb 11, 2013
@martyns303, don't 4get dat dese transfer charges are relative 2. I knw some banks dnt charge 4 INTRABANK transfer ie transfer within same bank but INTERBANK transfers are compulsory...#100. But if his bank charged him INTRABANK, den it's their prerogative.
Apply 4 email alerts, it's free & convenient.
Re: Should Banks Charge Customers For Unsolicited SMS Alerts? by OkikiOluwa1(m): 10:37pm On Feb 11, 2013
Alerts are very useful. But GTBank na thief. They send their alerts late most times when I v even forgoten the transaction I made.

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