Key Performance Areas
Core, essential responsibilities / outputs of the position (KPA's)
Task Complexity:
• Stock Requisition.
 Raise stock requisitions based on daily and weekly splits as approved by Regional Logistics Operations Supervisor / Regional Logistics Operations Manager.
• Receive stock & Issue Stock.
- Receive handsets, SIM kits, recharge cards, POS materials and accessories ordered by Regional Logistic Operations Supervisor from the central warehouse and store it in B2B.
- Confirm condition and completeness of stock received.
- Ensure that stock levels are maintained, reporting imminent stock-outs to Regional Logistic Operations Supervisor.
- Issue SIM kits, recharge cards, POS materials and accessories to the Service Centres, TPs and to Connect stores from B2B.
- Issue stock requested on internal requisitions for staff starter packs, handsets and promotional/ gift items at the request of management.
- Issue replacement handsets and starter packs faulty when requested by S/C Controller following reports of DOA handsets and starter packs received by customers.
- Return all DOA stock to Central warehouse

• Dispatch of all out bound stock from B2B (Hub) to required destinations (spokes) / TP Inventories.
- Process requisitions from other B2Bs/Spokes ensuring accurate PODs are raised.
- Physical dispatch of processed stock and ensure proper handover to the receiving B2B or Spoke.
- Timely process and hand over TP stock to courier for onward delivery to TP outlet
- Notify Site Security Supervisor on completion of TP for deliveries

• Maintain stock.
- Ensure store is tidy and clean and that stock is secure at all times.
- Conduct daily stock count.
- Report all stock discrepancies and irregularities to Regional Logistics Operations Supervisor.
• Customer Care
- Ensure that Customers are attended to in a timely, courteous and caring manner at all times.
- Attend to Customer queries relating to used cards, missing cards, Status 3 cards etc and escalate accordingly.
- Escalated Stock losses or theft as reported by Business Partners

• Maintain and Collate Records with regard to all Inventory issues
- Report and record of all queries resolutions in soft and hard copies.
- Escalated Stock losses or theft as reported by Business Partners.,


- Collate, arrange and keep in an orderly manner all historic documentation of Inventory data (specs, price changes, new products etc) in soft and hard copies.
- Handle and effect the timely integration of all manual transactions with the system and maintain the necessary records of all such transactions are kept for easy audit trail.
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• Identify and Report on systems related queries.
- Identify and escalate system queries and problems with regards to stock from IFS.

Qualification: HND / BSc

Experience:
At least 2 years relevant experience

Interested candidates should forward his/her cv to recruitment@abrahamholmes.com with the subject Regional Logistic Officer (Abeokuta)