Hello nairalanders, u can help me with my system sound device. whenever i try to play musics on my system it always tells me that; Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly. pls what can i do?

Please tell me what kind of operating system you are use? Which one you use laptop or desktop computer?

Have you been download WINDOWS UPGRADE to detect all hardware drivers that might be missing or corrupted? What about using GOOGLE.COM finding your sound problem searching?

By the way there are existing threads you might find the following links below:

Hda Audio Driver Not Found - Please Help
https://www.nairaland.com/nigeria/topic-108191.0.html

Help On Sound Driver
https://www.nairaland.com/nigeria/topic-9000.0.html

I Can't Believe My Sound Device: Please Learn
https://www.nairaland.com/nigeria/topic-108662.0.html

Problem With Sound On Toshiba Laptop
https://www.nairaland.com/nigeria/topic-106661.0.html

i am using window xp and the system is desktop

Is your sound driver DISABLED? If you do not know if your sound driver[b] DISABLED[/b], then check on clicking below:

1.) START BUTTON

2.) CONTROL PANEL

3.) SYSTEM icon

4.) HARDWARE TAB to select DEVICE MANAGER, wait it prompt opening new windows

5.) Scroll down you will see to click '+' SOUND, VIDEO, and GAME CONTROLLER

6.) If you have YELLOW EXCLAMATION MARK on SOUND, VIDEO and GAME CONTROLLER section (AC'97 Audio).

It means you have MISSING SOUND DRIVER, that you need to download Windows XP AC'97 audio driver. (sound driver).

download the sound driver for ur laptop fom there support site and install

thanks very much uspry1, i have try ur suggestion and it work for my system. am grateful