Meridandc is committed to applying resources and science to improve the quality of life. We provide quality and affordable services to individuals.
To ensure we can continue to deliver on our commitments to the individuals, customers and shareholders who rely on us, we are focused on improving the way we do business; on operating with transparency in everything we do; and on listening to the views of all of the people involved in decisions making. Through working in partnership with stakeholders, our goal is to improve the quality of life, throughout life and for all lives .
Meridandc is recruiting to fill the Position of Customer Service Executives.

Job Summary:
Incumbent is expected to apply first class customer service skills in attending to customer enquiries and complaints.

Responsibilities:
• Support with the Planning, developing and implementing of strategy for the Customer Relationship Management Function
• Play a role in the development of proficient Customer Relationship Management processes and applications.
• Develop, optimize and implement business models for retention of company’s customer base
• Manage and optimize customer information on a Customer Relationship Management software
• Advice on Customer Relationship Management activities and ensure monthly reporting
• Identify and implement processes to improve and ensure accuracy of customer data
• Manage company’s Presentation
• Ensure key customer memorable events are promptly acknowledged

Qualifications and Requirements:
• Must possess a Degree preferably with a science background.
• Computer literacy with proficiency in the use of word is essential.
• Must have good and friendly personality coupled with excellent communication skills.
• Strong attention for details
• Excellent organization skills
• Problem solving skills
• Ability to prioritize



Interested candidates should forward Cv to meridandc@gmail.com


Deadline 10th July,2013