dear valued airtel customer care, i want to use this medium to bring to your notice about the low quality of service in itire area of surulere. since december 2012 till present 3G network has been crappy. 3G network works perfectly around lawanson environs, but from cole street, going towards zamba, ramoni, pako, and otun oba environs, the 3G network quality there sucks, you can only see EDGE on mobile devices. i suspect there is a problem with one of the masts serving this environs, specifically the one situated on igbesa street, and i have been bringing this to the notice of your staffs via the call centre, but all i keep getting is "we would do something about it soon". the question is "how long does it take for a field team to come out and do a maintenance check on this mast. At this day and age, one cant even surf the internet well with the EDGE network, let alone download. bear in mind that this area might be a local one though, but your organization also have customers in this environ that deserve same treatment as those staying in the so called "high class" environ, because we all pay the same amount for internet subscription both on mobile and pc. one cant continue paying for services one doesn't enjoy, especially in ones home zone. am pleading on behalf of every airtel customer in this environ, you guys should please send out a field team to come check what the problem is in the above mentioned environment, we have all waited so long for this problem to be solved, we need your prompt response please.